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Jaxtakart Complaints & Reviews

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Last updated May 12, 2021
Complaints 428
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84
Unresolved
344
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Jaxtakart Phone Numbers

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+91 70 7473 7711
436
286

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Jaxtakart Head Office Address

Belakoba, Prasannanagar
Jalpaiguri
Jalpaiguri District
West Bengal
India
735133

Jaxtakart reviews & complaints page 7

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S
Shalivahan Kanur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received damaged realme 5i headphone on 10th march 2020 - order #510716

Address:Jaxtakart Belakoba,Near Water Tank Prasannanagar Jalpaiguri West Bengal-735133 INDIA, Jalpaiguri, West Bengal, 735133

Hi Team, Y'day Night i have received the above Ordered item # 510716 i.e. Realme 5i Headphones

The headphone is NOT working fine need to replace the same only one Ear it was working fine... i checked the connection the wire is Loose.. i received the damages piece need to replace the same with New one...

Checked online to replacing/ return but i didn't fine any option and even i tried to reach customer care number...
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M
my pan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile battery is not supported

Address:416101

I have received the mobile battery of lava from jaxtakart dt. 05/02/2020. But the battery is not supporting to my mobile. I have already given multiple time e-mails but no any proper response. I have also talked with customer care representative, he replied that your battery will be collected within 2 days but no one has come till date.
Kindly solve the same as soon as possible....
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J
Joby Pj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return related (new item not received)

Address:axtakart Belakoba,Near Water Tank Prasannanagar Jalpaiguri West Bengal-735133 INDIA, Jalpaiguri, West Bengal, 735133

I purchased one moto e4 pluls battery on 23 dec 2019. Item delivered on 09 jan 2020 after so many followups. Found received battery is faulty and i returned immediately to jaxtakart (Cheating company). And they agreed its faulty. But still i didn't received battery from this cheating company. I done so many followup through mail and call. Every time they are saying item is short and we will dispatch with in 24 hrs.

I requesting...
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J
Joby Pj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement products not received

Address:Jaxtakart Belakoba,Near Water Tank Prasannanagar Jalpaiguri West Bengal-735133 INDIA, Jalpaiguri, West Bengal, 735133

I ordered one moto e4 plus battery on 23 dec 2019. I received the item 8th jan, i checked the item, its faulty battery. As per the instructions i returned the product to jaxtakart. Now they are telling the item not available to dispatch or every day they are telling item will dispatch with bin 24 hours. And not ready to refund amount also. Kindly help me to resolve this matter....
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G
guru1278
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received for order 493131

Address:VPO-JARG, Tehsil-Payal, Block-Khanna, Dist-Ludhiana, 141415

Respected sir,
I had bought a infinix note 4 battery for rs539 from your shopping which when opened was very small in size and was of other phone model of same brand called infinix note 4 pro. I had returned that battery by speed post which was recieved by you on 27th december. The speed post tracking no. Ep[protected]in. I request you to please refund my money as soon as possible...
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D
Deepak35000
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late product delivery & wrong delivery micromax mobile battery

Address:Jaxtakart Belakoba,Near Water Tank Prasannanagar Jalpaiguri West Bengal-735133 INDIA, Kaithal, Haryana, 136117

Dear team, i have ordered a mobile battery of micromax 1850 mah power online through order no. 494527 on jaxtakart on 4th december with registered mobile number [protected].

My address was in kalayat distt kaithal haryana but it delivered on wrong address. The deliver boy came and rudely talked to me & said that i am goingfor an urgent work please pick the product on from this shop.
2nd the given product did not match...
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P
Panju Mahadevan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective product

Address:Chennai, Tamil Nadu, 600028

I ordered a nokia batter BL 5B 390mHa
After several days i got a call the battery is not in stock instead they are sending a headphone worth more than the value i paid.i got the headphone which was made in 2018 sept. and it is totally defective unit and its scrap one can not use it. Tried customer care but only here recoded messages.
MY ORDER NO:497813.
Can you pl resolve the issue either they refund or replace the headphone....
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S
subramani apparsamy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2000 mah battery for m tech eros plus product not received

Address:Belakoba,Near Water Tank, Jalpaiguri, West Bengal, 735133
Website:www.jaxtakart.com

I placed on order of 2000 mah battery for M TECH EROS PLUS
(order no - 498434) phone on 23/12/2019 but till now i didn't get update from their side. I request you to provide proper detail on this because whenever we check on your app it shows your order is confirmed but not yet shipped. So be patience on this we will dispatch your product very soon. Even i called jaxtakart customer care number also busy ....
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J
Jai vijay katoch
from Shimla, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received my product

I ordered a battery for my phone and have not received my product yet and when i tracked down the order it was showing it has been delievered... I placed the order on 19-nov-2019. Track number 490755. And when i try to call them customer care number is busy... Look like they are not in a mood to resolve my issue.
I want to cancel this order and want refund as soon as possible
Please look into this matter...
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C
C M Jena
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile battery for moto m

Ordered a mobile battery on 7th december, 2019 and made the payment. The status in their site shows order confirmed and will be shipped soon. This message is reflected for last 8 days and there is no change in status. They are not reachable through their customer care number neither responding to mails sent to them. Request them to dispatch the item immediately....
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S
Sweta Jhunjhunwala
from Songadh, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

battery for my phone

I ordered a replacement battery for my phone. They sent the wrong battery. After multiple follow ups by email and phone and after sending them a video proving that it was the wrong battery they agreed to replace it. I sent it back to them which cost me 350rs by courier as not postal service will not handle batteries. They have received the battery but every time i call them they say the concerned department will look into it. It has been...
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G
Gowdhaman G
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake online shopping website(jaxtakart)

Address:Jalpaiguri, West Bengal, 735133
Website:Jaxtakart.com

I ordered honor 4c battery in the jaxtakart online website 7 days-but the product still not shipped.There is no cancellation options.I already made payment.the customer care executive not give clear details. They just said visit our website. They made their shipping policy very cleverly please be aware before order any product on online shopping websites.Don't order product on this site. I need to inform to GOOGLE that if I search honor battery...
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R
rsd11
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product is not delivered yet.

Website:www.jaxtakart.com

I ordered redmi 3s charger from jatxcart but till now it is showing not dhipped yet. Also 144rs in paypal account has not been credited. I called customer care of jaxtacart but they are not talking after picking up call. I mailed them too but no answer. I want to lodge complaint against them as it is mentally tortured situation. I want my money back or my order with 50% cashback as they promised. Order id is 486533....
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K
kazha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not dispatched (order no:485142)

Address:kaippayil (H) edayarickapuzha po kangazha, 686541

Dear sir,
I ordered huawei p10 lite battery on 30/10/2019 at rs 613 paid in jaxtakart.com in express delivery option, still now the product is not dispatched from jaxtakart.com, my order number is 485142, i send five mail and send chat messages from messenger for this also no reply from the jaxtakart.com. Kindly take action on jaxtakart.com....
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D
Danny Jobsingh
from Srivilliputhur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delete my jaxtakart account

Address:Jaxtakart Belakoba,Near Water Tank Prasannanagar Jalpaiguri West Bengal-735133 INDIA, Jalpaiguri, West Bengal, 735133
Website:www.jaxtakart.com

I want to delete my jaxtakart account permanently from their database.
I will be no longer using their services and i want my account to be deleted.
I have sent a mail regarding it on oct 29, 2019 but i still haven't received any response and after calling to their customer care on nov 7, 2019 also no action has been taken regarding it.

Kindly help me through this....
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S
selva@59
from Thanjavur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product supplied, not accept to take back-reg.,

Address:Jaxtakart Belakoba,Near Water Tank Prasannanagar Jalpaiguri West Bengal-735133 INDIA, Jalpaiguri, West Bengal, 735133

After complained through the forum jaxtakart customer care called and asked me to that the 0hone flip cover is not available, so yhey would send a hands free ear phone instesd of that. I refused to accept that and told them to refund my money rs.179/- i paid for the flip cover to my account number. But without my consent they sent the ear phone instead pf the flip cover. I immediately called the customer care and complained but they didn't...
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R
rsd11
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product is not delivered and also not shipped too yet

Address:Jalpaiguri, West Bengal
Website:www.jaxtakart.com

I ordered redmi 3s charger from jatxcart but till now it is showing not dhipped yet. Also 144rs in paypal account has not been credited. I called customer care of jaxtacart but they are not talking after picking up call. I mailed them too but no answer. I want to lodge complaint against them as it is mentally tortured situation. I want my money back or my order with 50% cashback as they promised....
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A
Ashwin196o
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivered wrong product

Address:63/1 Natesh Puram Kanker Khera Meerut Cantt, Meerut, Uttar Pradesh, 250001

Ordered flip cover for lenovo a 6000 on 29 sept 2019. The order was placed successfully. On 5 oct, i received a call from [protected] stating that the order i did was not available now and that they are sending an earphone in place of that. I denied but they cut the phone. And they delivered a cheap quality earphone which is of no use to me. And their customer service is not responding.
Please provide return service or provide compensation....
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S
selva@59
from Thanjavur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

despatched product not in courier information-reg.,

Address:Jaxtakart Belakoba,Near Water Tank Prasannanagar Jalpaiguri West Bengal-735133 INDIA, Jalpaiguri, West Bengal, 735133
Website:Jaxtakart.com

Shipped: your jaxtakart order #479069 has been shipped.
Shipped through: dtdc courier
Awb no: k33117881
You can expect delivery between oct 25 to oct 29, 2019
This is the latest update after i submitted my complaint through you. But while tracking with dtdc i got the message that no data available and invalid consignment number. Please send a photo of the dtdc receipt to my email

Do the needful...
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selva@59
from Thanjavur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not despatched-reg.,

Address:Jaxtakart Belakoba,Near Water Tank Prasannanagar Jalpaiguri West Bengal-735133 INDIA, Jalpaiguri, West Bengal, 735133

Until now there was no response from jaxtakart regarding my order number 479069. I ask them to contact me in my mobile number [protected]. I need a refund of the amount credited to their account and none other products to my account number [protected]. Tamilnadu mercantile bank with ifsc tbl000121 immediately without delay

Selvakumar
Mobile: [protected]...
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