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Jaxtakart Complaints & Reviews

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Updated: May 12, 2021
Complaints 428
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84
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344
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Jaxtakart reviews & complaints page 5

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R
Ripu Sudan
from Darbhanga, Bihar
Jul 1, 2020
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Address: H.NO D10,VIDYA NAGAR,ROAD NO.3, HARMU

Dear authority
My booked item and delivered item is different for your kind information my booked item is zte blade a2 plus mobile battery and today you delivered item is syska h-15 blue tooth earphone. Please return my booked item.

Please take necessary action

Thank you
#[protected]
+1 photos
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    S
    Saravanan Manian
    Jul 1, 2020
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    Address: www.Jaxtakart.com

    I ordered battery for lebova phab2 for rs. 899 and made payment on 12.06.2020, the order id is #548047. Even after a lapse of 18 days, till date i have not received the material and there is no update about delivery date and tracking id. Tried to contact them on their customer care number, but couldn't reach them. It seems that they cheat the customers in the name of e-commerce.
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      R
      Ripu Sudan
      from Darbhanga, Bihar
      Jun 30, 2020
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      Address: H.NO D10,VIDYA NAGAR,ROAD NO.3, HARMU

      Dear authority
      My order id: 548449 booked item zte blade a2 plus mobile battery but today delivered item is syska h-15 bluetooth earphone, paid amount 899.00
      Please as soon as possible provide my booked item.

      Thanking you
      #[protected]
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        P
        Pragya Prabhu
        Jun 29, 2020
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        I already placed one order for my samsung tab battery the already receive my payment when i try to call them from the last four days number is always busy at text on that number they receive my message but they not reply i already send them my email also they received a not reply i need my payment back and i really surprised how come the they are doing like this way

        Thank
        Prabhu
        [protected]
        +1 photos
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          A
          akk1964
          from Gurgaon, Haryana
          Jun 27, 2020
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          Resolved

          I was ordered online one item through www.Jaxtakart.com on 07 june 2020 (Order id: 546016, date ordered: 07/06/2020). They informed through mail after receiving payment that, this item will be delivered within 7-10 working day. Till date i did not receive the item. I communicated them via. [protected]@jaxtakart.com repeatedly to know the status the delivery of the item. But till date i did not know when i will get my ordered item.
          Please do the needful.
          Jun 28, 2020
          Complaint marked as Resolved 
          I received following two mails from Jaxtakart.com regarding my order: 1.Thank you for placing an order with us. Your Order is Confirmed and being processed now. After dispatch you can expect delivery within 7-10 working days. We will send you an update when your order is shipped. Due to COVID-19 Lockdown, the order you placed on Jaxtakart might be delayed. Don’t worry your money is in safe place. Please give us time to fulfill your order. Inconvenience regretted. Visit https://bit.ly/3bhLQTP for more details. Take great care of yourself. 2. Dear Customer, Staying in line with the current lockdown invarious parts of the country, there will be a delay in delivering your ordersas most of our courier partners have halted operations while others are shortstaffed. We are constantly monitoring the situation and working with ourcourier partners to get your orders delivered as soon as possible. We areexpecting the product will be dispatched within 7 days. We request you to bearwith us in this challenging situation. Stay safe, Team Jaxtakart I sent several mail to them after receiving last mail, But I did not get any response. Please help me to receive my ordered item.
          Jun 30, 2020
          Updated by akk1964
          Till date I did not get any information from Jaxtakart. Please resolve my issue ASAP.
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            M
            Mûkêsh Pãtiðãr
            Jun 27, 2020
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            My order is not delivered and they are not responding to my mails.
            I want to cancel order and refund money.
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              S
              Smridhik
              Jun 27, 2020
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              I guess it's a cheating company grabbing money from people n not even responding to calls n mails...
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                S
                S C SHARMAA
                from Alwar, Rajasthan
                Jun 26, 2020
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                Address: Kolkatta

                I gave money to this this website for purchasing s battery of my carbon smart phone and received a fake battery from this website and when tried to return the fake battery but the jaxtakart did not reply as they are thief of highest order, though i complained against them but nothing happened as yet and i got a lesson not to buy things from unknown sites as there are no strict rules in india for such fake sites.
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                  S
                  Smridhik
                  Jun 26, 2020
                  Resolved
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                  Resolved

                  Product not yet shipped and no response either though mail or calls. Want to cancel the order and want refund. Please let me know the procedure to cancel the item
                  Jul 7, 2020
                  Complaint marked as Resolved 
                  They respond through mails later lately still OK that I received product Not yet replaced in mobile, after doing will let you know the performance any issues...
                  I also placed the order for my nokia 8.1 battery. Please let me know how is the battery performing.
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                    S
                    Smridhik
                    Jun 26, 2020
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                    I purchased nokia 8.1 battery order 552426 still it not shipped from long back whether do u send or not.. I feel that it’s a fake site collecting money
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                      S
                      Sangita12345
                      Jun 26, 2020
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                      Address: Jaxtakart, Belakoba,Near Water Tank, Prasannanagar, Jalpaiguri, West Bengal-735133 INDIA

                      I ordered my intex aqua star 2 battery on 3 july 2020, till now they haven't delivered it. I paid the bill through online method. My order id is 543840. I want to cancel my order and I want refund. When i called them, it says they are busy. They said it would come in 7-10 days but... Till now I am frustrated.
                      When i try to track my order they say, order has been confirmed but not yet shipped.
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                        M
                        MATHEMATIC HEROS
                        Jun 20, 2020
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                        You have delivered wrong product please deliver the right one
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                          deepakjolly
                          Jun 20, 2020
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                          Address: Belakoba,Near Water Tank Prasannanagar Jalpaiguri West Bengal-735133 INDIA

                          Yesterday i placed the order of lava mobile battery but there is no received the msg, emails and deleivery the products details. Kindly update me the delivery date of my products as soon as possible. I had already done by payment on my account.
                          +1 photos
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                            Indu Dolai
                            Jun 18, 2020
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                            Hello
                            I ordered one huwaei battery from jaxtakart on 18th may. I tried reaching out to them through customer care which has been kept on busy loop but this looks like a fraud company.
                            I paid full amount for my purchase and this website do not respond to any of my calls or emails.
                            Hi did u get your product??? Or any cancellation procedure u know please let me know
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                              Tanvi Parbin
                              Jun 17, 2020
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                              Address: Beltola, guahati, house no4, Jhanakpur buland,near masjid

                              I received damage headset..
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                                Anjana DS
                                Jun 16, 2020
                                Resolved
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                                Resolved

                                Address: Belakoba,Near Water Tank Prasannanagar Jalpaiguri West Bengal-735133 INDIA

                                I purchased a Nokia 8 battery, model HE328, on 9th May 2020 with order ID #530010 through the site, https://www.jaxtakart.com/. They said because of COVID19 problem, it will get delayed. Then later I send email, as I didn't get any further information from them. On 30th May they send me an email saying, as they will expecting to ship the order within 5 days. After that no information. Still site shows the order is confirmed, not yet shipped. Tried to call them through given number, +[protected], but always busy. No email replies. I am hopping that my complaint would get resolved.
                                +3 photos
                                Jul 2, 2020
                                Complaint marked as Resolved 
                                They sent other product, Syska H-15 Bluetooth Earphone + Samsung Headset, in the place of Nokia 8 Battery I ordered. I emailed to the given email id in the site, id: [email protected], asking about the product delivery and also put complaint here. After that I received a cal from Jaxtakart no: 09064417614, saying about the unavailability of the product and sending some other product in place of that. They don't have money back policy.
                                Jul 02, 2020
                                Updated by Anjana DS
                                Today, 02/07/2020, I received Syska H-15 Bluetooth Earphone + Samsung Headset in the place of the Nokia 8 battery I ordered from Jaxtakart. They said they don't have battery in stock, so they sent another product with same price. But the ad for the same battery I ordered is still present in their site, with higher price.
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                                  V
                                  Vish_blr
                                  Jun 16, 2020
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                                  Address: Bangalore

                                  Hi all,

                                  I ordered for lava leb074 on may 22nd as it was available on jaxtakart.
                                  Till today, jun 16, it is not yet shipped. Highly disappointed. Is it a fake site?

                                  Regards,
                                  Vishwanath
                                  Did you get the product
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                                    M
                                    moinak.
                                    Jun 15, 2020
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                                    Ordered battery for mobile oppo f1 (Blp605). Delivered battery model no.

                                    Blp615 not suited for my mobile.. Complaint already lodged but no reply as

                                    Yet. Pl. Replace the same by the battery suited for oppo f1.
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                                      Maitriben
                                      Jun 14, 2020
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                                      Address: E-404 Mahamanglye residency , zadeshwar chokadi bharuch ,gujarat

                                      I have book mi not 4 betry on date 31.05.2020 but till date not received. Many time mail send but not respond so argent order to be dispatched within 2 days. Or my order is to be cancel
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                                        Anjana Kuriakose
                                        Jun 14, 2020
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                                        Cancel order no 548664 earphone not satisfied with the product need 2 buy new other
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