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Jaxtakart Complaints & Reviews

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Updated: May 12, 2021
Complaints 428
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84
Unresolved
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Jaxtakart reviews & complaints page 9

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J
Jitul Rabha
from Mumbai, Maharashtra
Jul 29, 2019
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Address: thekasu, 783124

Such a fraud company i have never seen, maa behen karke rak deya bc, i have ordered mtech bat016 which i have already paid, and i havent yet receive ld it, then last timevonevof your compslany membered called me and said as thevproduct is not available in the stock we will offer u an bluetooth ear phone which cost rs 1500, as i have already paid rs 500 they said u dont have to pay further so i the product is not yet delivered to me
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    J
    Jagadish Gadam
    from Eluru, Andhra Pradesh
    Jul 26, 2019
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    Address: Jaxtakart, Belakoba, Near Water Tank, Prasannanagar, Jalpaiguri, West Bengal-735133, INDIA., Jalpaiguri, West Bengal, 735133

    I had ordered xiaomi bm-47 for my xiaomi redmi 3s phone from jaxtakart online website and order id is 450220 and the order was too late delivered on 23/07/2019 then i inserted the battery in my phone and its not working and not charging i tested in all the ways and also the battery was a duplicate written in them that it contains 2000mah only as xiaomi all batteries is 4000mah so you cheated me in that and the customer care is not worked till i taken the delivery for complaining this issue this is a worst experience i got in your site please raise a complaint and give my refund as soon as possible by taking your battery back.
    +1 photos
    Respected Sir/Madam,

    i have ordered Airtel 4G Hotspot – E5573Cs-609 Portable Wi-Fi Data Device Battery Model: HB434666RBC on 03/07/2019 i got invoice from that site i have uploaded in the attachments i have not recived yet kindly take my complaint and take action on this jaxtakart.com Company.
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      C
      Chanchal Seth
      from Mau, Uttar Pradesh
      Jul 27, 2019
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      I have booked my order on 13/7/2019 but order is not dispatched till now also one call i got on 26/07/2019 in which it was told that take another things but i do't need other things that's why i want to cancel my order. Because it seems my thinking was wrong because i trust in company and company is trying to cheat the customer. If i don't want to take another things then why are they trying to give me other things at the place purchased item. Please ignore such type of things kindly provide purchased item or else refund my amount and don't try to show such a thing which is not available.
      Sir, I had ordered from jaxtakart (456677) but my order has not received any response, I think I will never order from jaxtakart now And will not let friends also please in my help

      product is not available in jaxtakart company - Comment #3507001 - Image #0
      Yes they have done the same to me. Instead of sending mobile battery for Micromax, they sent Syska Wireless Earphones deliberately. And now they say the substitute was confirmed by me from my side.
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        P
        PARVIN KHATUN
        from Mumbai, Maharashtra
        Jul 26, 2019
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        Dear jaxtakart team,
        I am sk nasimuddin. I have a ordee. My order i'd is #452521.
        So far my order has not been delivered. And not even catching the customer care numbers. I will then be forced to take legal action.
        Didn't not get any notification from jaxtakart. And didn't cathing customer care number. Always busy. So please help me this problem

        Thanks and regards,
        Sk nasimuddin
        [protected]
        [protected]
        +1 photos
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          O
          Omesai
          from Mumbai, Maharashtra
          Jul 24, 2019
          Resolved
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          Resolved

          I ordered the battery on 5/7/2019 for Rs.549/-
          It was delivered on 17/07/2019 on receiving the battery I checked in my mobile it is neither switching on my mobile and the battery is getting charged. By using the voltmeter I found that there is manufacturer defect i.e positive and negative poles are interchanged in the battery. So I complained on site and through e-mail for 5 times with images also but they are not replying at all.
          The provided contact number isn't working it says always busy.
          On the whole I was cheated by jaxtakart online site.

          And my advice is don't buy anything from this ### site. Which is cheating people.

          Please initiate return process and make refund.
          Aug 13, 2019
          Complaint marked as Resolved 
          Refund initiated
          I have ordered the product nearly 15 days ago and the product is not even shipped yet . I tried to contact customer service but it is always busy . Kindly let me know that when will I get my order
          I have ordered moto m battery on 21/07/2019. order ID 453986 it's promise to dispatch order in 3 days but after 7 days item not shipped yet. I'm also mail the same to jaxtakart care but no one responding. Don't buy anything on jaxtakart it's cheater.
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            R
            Rahul28saini
            from Patan, Maharashtra
            Jul 20, 2019
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            Address: Gadchandur, 442908

            We have ordered for a battery for our cell phone almost a weeks back. The order was supposed to be shipped in a weeks time. However we haven't recieved any update over it. Nor has anybody reverted on the status on complaint even after several follow ups. The support i'd is not responsive and calls not reachable. Request your assistance in receipt of the order urgently. My order no. 451345
            +1 photos
            Jul 21, 2019
            Updated by Rahul28saini
            Still no response from jaxtakart, my order not shipped yet

            Jul 29, 2019
            Updated by Rahul28saini
            Still no response, please do something. Take same strong action against them. This kind of companies make negative impressions on the customers against online shopping.

            Jul 29, 2019
            Updated by Rahul28saini
            Please cancel my order and refund my money back
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              M
              Mohammad shaffiq Uddin
              from Mumbai, Maharashtra
              Jul 19, 2019
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              I order a battry of asus but it is not in stock my order no is 449165 date 7/7/19 then a phone came on 18/7/19 he tell i am sending a syska wireless bluetooth ear phone but i said i will answer tomorrow. But he confirm my order same day when i call customer care i came to know that my order is confirmed. I don't want to buy ear phone so please return my amount back.
              I am ordered asamsung tab4 battery. Order id 452327 they didn't accept any call from me and they are not responding in email also. I am already paid cash from my debit card. I didn't get my battery.

              the product which I want not in stock - Comment #3495820 - Image #0
              I had the same experience. Instead of sending Micromax Battery, they sent Syska earphones. I never asked them for earphones. If I would need to buy earphones, I will order for earphones and not battery. They are not ready for refund. Why would I agree for cheap and useless, poor quality earphones (worth Rs. 150), that too after waiting for 15 days for your Express Delivery, when all I wanted was the mobile battery (for which I paid Rs. 388). This is sheer shamelessness on your part to lie so bluntly. You might wanna argue that the earphones cost Rs. 1, 499. But it is priced at this value only at your website. Rest everywhere on Internet it can be availed for Rs. 150-200. As per me, this is nothing but an example of extortion, fraudulence, gundagardii, coercion. Who are you to force me in to buying something from your website? All you were supposed to do was to convey your apology for inability to process my order and to refund my money. But you sent some other product of your choice, instead of considering mine.
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                V
                Venkata Teja
                from Khammam, Telangana
                Jul 17, 2019
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                Address: 533216

                I ordered a battery for my samsung phone but the design of the top portion is slightly different so it's not properly fitting in my phone..
                I complained so many times threw mails and compliant form but no response...
                Even they didn't have any option for return in the order details then how can we return that, but they have a nice return policy what was it for???
                Dir Sir,

                My Orders Lava atom 2 mobile flip cover not received from 11 days but payment & order is conformed .
                No Order tracking ...
                No any information...
                No email reply ...
                No contact number connect...

                please help ... and give me reply...

                not response from return complaint #440854 - Comment #3492374 - Image #0
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                  P
                  Piyush4321
                  from Mumbai, Maharashtra
                  Jul 12, 2019
                  Resolved
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                  Resolved

                  Address: Jaxtakart belakobha ,near water tank prasannagar jalpaiguri west bengal, 755133
                  Website: www.jaxtakart.com

                  Dear sir/madam i placed a order for back cover with express delivery in 5/7/19 with the order id 448375 but my order is not deliver please requested to please show my product tracking details and also when i track my order always show you order was not yet shipped and helpline no also busy i am also complain to nch with docket no 1442258 and please response when you not response iam go to police station for fir are sir 199 rs le kar aap mera kya bigar lenge lekin haa agar aap log koi response nhi denge to mujhe kesh ladne me 1 lakh bhi spend ho jay phir bhi apko nhi jhounga apke address par aaung aur mera home apke near me kolkata me hi hai thanks jaxtakart apke din subh ho
                  +1 photos
                  Jul 29, 2019
                  Complaint marked as Resolved 
                  after so many days deliver another product do not waste money
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                    P
                    Prakash Vishwe
                    from Nagpur, Maharashtra
                    Jul 8, 2019
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                    Address: U-2/21, Tucker Army Enclave, Near Gondhale Nagar, Hadapsar, Pune - 411028, Pune, Maharashtra, 411028

                    I had submitted a complaint about - non receipt of reliance jio wifi m2 wireless device battery model - scud-mfb260001with you and your reply on 27 june was as follows -
                    Your complaint has been forwarded to jaxtakart customer service. You should receive a reply from the company representatives within several days.

                    Please login to your account to view and update the status of your complaint.
                    To view your complaint on consumer complaints.in click here

                    We sincerely hope your issue will be resolved as soon as possible!

                    Kind regards,
                    Consumercomplaints.in team
                    We are here to help

                    However there is no action so far by the company - i am submitting a complaint again with you for your further action.
                    I was brought a battery from jaxtakart...
                    And i don't receive any message from company...give me my product or refund
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                      S
                      SushithaA
                      from Mumbai, Maharashtra
                      Jul 4, 2019
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                      We have ordered for a battery for our cell phone almost 2 weeks back. The order was supposed to be shipped in a weeks time. However we haven't recieved any update over it. Nor has anybody reverted on the status on complaint even after several follow ups. The support i'd is not responsive and calls not reachable. Request your assistance in receipt of the order urgently.
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                        H
                        hmn800
                        from Delhi, Delhi
                        Jul 4, 2019
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                        Address: Hyderabad, Telangana, 500078

                        I ordered battery XOLO Play 6x1000 from Jaxtakart with order ID #442214 for Rs 359. They were supposed to ship it within 3 days from order date but they didn't. I contacted them through mail but they didn't reply. I tried calling on their customer service number fro dozen of times but they still they didn't answered. Now its been 15 day, I have neither got product nor regrading any status update. I wrote them to refund my amount back to my account but they ignored. I just want this matter to be solved as soon as possible. I no longer want that product . Please refund me Rs. 359 for that product.
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                          soul4eyes
                          from Mumbai, Maharashtra
                          Jul 1, 2019
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                          Address: Samyak vastralaya A.B.Road kolarad, 473770

                          I have ordered a micromax vdeo 2 q4101 battery through jaxtakart on 16 june 2019. My order id is 441303. And now date is 1 july 2019 and my order is not yet dispatched. I emailed to the customer care several times still no response came. There phone no. Is always busy. Can’t reach them through any medium. There no option to cancel the order. This shopping website is absolutely fake and scam. Kindly help me to refund my money
                          I was ordered Lumia 640 battery. Almost one month completed but till it is not shipped. I was buyied it from another store .I want refund
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                            K
                            Kêtäñ Shårmâ Pãlrï
                            from New Delhi, Delhi
                            Jun 30, 2019
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                            I have order a battery on jaxtakart.com but after 10-15 they call me and said we don't have battery in stock than you can order another product than i have ordered a headphone but next day i send them feedback that i don't need any headphones i just need my battery if you don't have it than you refund my money and than after 1-4 days they dispatched my order but today when i received my order than i found they send me headphones which i don't need now i want to return my order but their is no any option to know how to return product
                            I am purchase new battery inJaxtakart, & battery is delievered yesterday(27/06/19) but battery not charging properly. Please change/replace battery on priority basis & order id no. 441094

                            to return my product - Comment #3474732 - Image #0
                            Hi have ordered Intex battery on 19 June.

                            Till today i have neither received any intimation or delivery of the product.

                            Called on their customer care no. But not contactable.

                            Also dropped a mail but no revert.

                            Please revert delivery on priority else refund the amount

                            Vinod
                            [protected]
                            Vinod Alle's reply, Jun 26, 2019
                            Order no. 442619
                            I have Order a Battery for Acer Z630S Mobile but they sent earphone, I am not ordered earphone. Person called on 12.07.19 he told stock not available we send equivalent battery its cast of Rs.1400/- but you are genuine customer I send to you equivalent Battery it will reach with in 5 days. I received material on 25.07.2019 I was shocked they send earphone instead of Battery.

                            Kindly return back the earphone and also refund my money of Rs.809/- at the earliest.

                            R.Sankar
                            My Order No.#447440 dated 02.07.2019.
                            I had the same experience. Instead of sending Micromax Battery, they sent Syska earphones. I never asked them for earphones. If I would need to buy earphones, I will order for earphones and not battery. They are not ready for refund. Why would I agree for cheap and useless, poor quality earphones (worth Rs. 150), that too after waiting for 15 days for your Express Delivery, when all I wanted was the mobile battery (for which I paid Rs. 388). This is sheer shamelessness on your part to lie so bluntly. You might wanna argue that the earphones cost Rs. 1, 499. But it is priced at this value only at your website. Rest everywhere on Internet it can be availed for Rs. 150-200. As per me, this is nothing but an example of extortion, fraudulence, gundagardii, coercion. Who are you to force me in to buying something from your website? All you were supposed to do was to convey your apology for inability to process my order and to refund my money. But you sent some other product of your choice, instead of considering mine.
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                              S
                              Samarthtandon97
                              from Delhi, Delhi
                              Jun 29, 2019
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                              Address: Lucknow, Uttar Pradesh, 226025

                              I order the battery on 16/06/2019 but it was not delivered to me yet. I trying to call the customer care but it was always saying busy. I also mailed two times but got no response from their side. I believe that this site is completely fake they just don't response to their customers. Please help me!!

                              My order id is 441216

                              Screenshot of order is attached below.
                              +1 photos
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                                P
                                Prakash Vishwe
                                from Nagpur, Maharashtra
                                Jun 27, 2019
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                                Address: U-2/21, Tucker Army Enclave, Near Gondhale Nagar, Hadapsar, Pune - 411028, Pune, Maharashtra, 411028
                                Website: www.jaxtakart.com

                                I had online ordered reliance jio wifi m2 wireless device battery scud-mfb260001on 20 june 2019 from jaxtakart and received order confirmatin mail with order number 442744.
                                When i tracked my order on 25 june 2019 - the site says "your order is confirmed but not yet shipped. So be patience on this we will dispatch your product very soon".
                                The company has received the money on 20 jun - and even after 5 days - item has not yet shipped?
                                Is the company fooling me? Or is this a scam?
                                Ask the company to send product immediately else i will have to put up the entire correspondence to the media and get your website banned for such delays...
                                My complaint against Jaxtakart for non receipt of reliance jio wifi m2 wireless device battery model - scud-mfb260001 - order number 442744 dated 20 June 2019 - has still not been attended to by the company.
                                The company has not even shipped the item.
                                Request action against the company ...
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                                  P
                                  priyabalu
                                  from Chennai, Tamil Nadu
                                  Jun 25, 2019
                                  Resolved
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                                  Resolved

                                  I had placed an order br2176bu battery on 8.6.19. My order is confirmed but not yet dispatched. There is no response via customer service or support mail. I had mailed thrice and contacted customer care many times. It always says busy busy. I had ordered only because the comment section shows fast delivery. I am dissatisfied and i don't want this product. I want my money back. Please cancel my order and refund my money.
                                  Aug 1, 2019
                                  Complaint marked as Resolved 
                                  They had delivered that order.So I mark this problem as resolved.
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                                    soul4eyes
                                    from Mumbai, Maharashtra
                                    Jun 22, 2019
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                                    Address: Samyak vastralaya, A.B.Road kolaras, 473770

                                    I have ordered a micromax vdeo 2 q4101 battery through jaxtakart on 16 june 2019. My order id is 441303. And now date is 22 june 2019 and my order is not yet dispatched. I emailed to the customer care several times still no response came. There phone no. Is always busy. Can’t reach them through any medium. There no option to cancel the order. This shopping website is absolutely fake and scam. Kindly help me to refund my money.
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                                      Cibin Varghese
                                      from Chennai, Tamil Nadu
                                      Jun 21, 2019
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                                      Address: Jaxtakart, Belakoba,Near Water Tank, Prasannanagar, Jalpaiguri, West Bengal, 735133

                                      I ordered a battery for my HTC m8 through their website on 8th June and no confirmation has been received yet despite ordering it paying an additional express delivery charge of Rs 29.
                                      I also happened to email then with regard to the query, however no response has been made yet.
                                      If the order cannot be fulfilled immediately, then I request you to process the refund of the whole amount including the shipping charges.
                                      My order number is #438616 and the billing details are attached here.

                                      Thank you
                                      Cibin Varghese
                                      +1 photos
                                      I have ordered xolo battery with order no 437604 on 4/6/19 & received a message that it is expected within 7 to 10 days.I have already paid the amount through pay tm. Till now order status showing that order is confirmed but not shipped yet.I mailed reminder, no response.Hence I request your good selves look into the matter and do the needful

                                      no response on delivery after 13 days of order - Comment #3470100 - Image #0
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                                        M
                                        Monica1000
                                        from Mumbai, Maharashtra
                                        Jun 19, 2019
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                                        I had ordered Karbonn titanium s201 battery. They said it would be delivered within 7-10 working days. But it didn't delivered after 12 days. So, I called customer care but it always given message that number was busy. Therefore, finally I mailed. Then, I got the message that product was unavailable but they would try to ship it soon. After 2 days, they mailed me that product got shipped.

                                        After delivery of product I opened it and saw that battery was smaller than the slot for battery. I think they covered smaller size battery in Karbonn battery wrapper.

                                        So, I mailed them to take the product back and initiate the refund but they're not replying.

                                        This is a fraud website.

                                        They do not show out of stock message even when the product is unavailable. They take pre-payment to cheat customers.
                                        Jun 19, 2019
                                        Updated by Monica1000
                                        My order number is 437867
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