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Jaxtakart Complaints & Reviews

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Last updated May 12, 2021
Complaints 428
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Jaxtakart Phone Numbers

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+91 70 7473 7711
436
286

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Jaxtakart Head Office Address

Belakoba, Prasannanagar
Jalpaiguri
Jalpaiguri District
West Bengal
India
735133

Jaxtakart reviews & complaints page 10

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D
Dave Cliff
from Bengaluru, Karnataka
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wrong product delivered, no support from customer care

Address:Jaxtakart Belakoba,Near Water Tank Prasannanagar Jalpaiguri Weast Bengal-735133 INDIA, Jalpaiguri, West Bengal, 735133
Website:Jaxtakart.com

Hi,

I placed an order (#431117) for mobile phone battery on 13th May and received it on 28th May even though it was a priority shipment.

Immediately after the delivery guy handed over the shipment, I opened and found that it was the wrong product. Very next moment I tried their contact number but was unable to Reach, hence I sent a email explaining the situation along with the photo of the product that I received.br...
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D
Denny Douglas
from Pune, Maharashtra
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refund for the product which has not been received

Address:411004

Hi Sir,

I want refund for my order which i had placed. Please refund my money as soon as possible otherwise i will file a case in the court against negligence caused.
The product is not yet received. Jaxxtakart is fooling customers for the product but the delivery of the product is lacking. Hence initiate me a refund as soon as possible before filing a case in the court.
Order no is - 436860
I had placed...
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S
Sysam
from Mumbai, Maharashtra
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lg g4 battery/fake one not original

Address:Cuddalore, Tamil Nadu, 607001

I had my first order in your website for lg g4 mobile battery and i received a fake one after long delay of delivery which dissappointed me and thinking not to order anymore from your website. Why you are sending fake products to customer if you cannot provide original one why you are keeping in lessprice to make belive by people to purchase its better to beg from someone instead of cheating. I don't want to be cheated i need my money back...
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S
Sampath Kathroju
from Kadiri, Andhra Pradesh
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about battery return problem

I have booked anorder on 24.04.2019 for celkom mobile battery and i got it on 16.05.2019. I received the fake battery and also size of the battery is bigger than to mobile slot. This is the fake battery. My order id. Is 425088. Ihave already registered complaint for that many time but till i'm not get any resolution
Please look that matter and provide me replacement or refund the amount in my account as soon as possible....
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A
Ammy Shaikh
from Mumbai, Maharashtra
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product not delivered yet

Address:410218

My booking number:- #426119
I've ordered karbonn titanium s200hd battery from jaxtakart.com
You told me you'll deliver it within 7-10 days
It's been 12days already and my battery isn't even shipped yet..
This concerns me alot and with all those reviews i somewhere believe that you guys are fraud..
If you aren't then please deliver my product asap...
I paid the billing amount through paypal
My...
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Address:Mumbai City, Maharashtra, 400018
Website:www.jaxtakart.com

I have order Case of Honor 4x for Rs113 Payment done by Paypal on 3 may 2019. and i m checking all day Tracking Code In that they are showing Only "Order confirmed but not dispatch till now.
My Order id is 428262.
Today 10 May 2019 i have called customer care they are saying me that the product is not availabe right now. they have good offer they have some kind of earphone of Rs299 they will give me in Rs113. I have said that...
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D
Deepi1
from Mumbai, Maharashtra
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fake site

Address:Angul, Odisha, 759122

All of them are bloody ### they just live for money. I Ordered a tempered glass. It was taking long to dispatch so I mailed them to cancel the order and ordered it once again. They didn't cancelled ot saying sorry we will ship soon. And they took 1 month to ship the product and I still didn't got the product. Bloody lossers took rs1200 for both screen gaurd and yet didn't provided even one. Order no - 423809 & 421939....
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sugandhakumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my order is not shipped can't contact customer care

I have ordered a redmi 3s prime battery through jaxtakart on 1 may 2019 . My order ID is 427507 . I even paid rs 29 for express delivery in a hope to get it delivered asap but my order is still not shipped. I emailed to the customer care several times still no response came . There phone no. is always busy. Can’t reach them through any medium. There no option to cancel the order. This shopping website is absolutely fake and scam . Kindly...
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Address:RZ-296, GALI NO.13, CHETAN VIHAR, DHANSA ROAD, South West Delhi, Delhi, 110043

I paid rs. 269/- by paytm to jaxtakart for nokia mobile battery bl4c (Order no.423633) on 20.04.19. The order was successfully confirmed. Payment was acknowledge by the jaxtakart. I am waiting for delivery of my order. Till date the product is not dispatch.
I write the mail to customer care ([protected]@jaxtakart.com) on 23.04.19 and requested to dispatch my order immediate or cancel my order because there is no option to cancel the order...
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Kshama Narayana
from Chennai, Tamil Nadu
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micromax canvas battery

I had ordered a micromax canvas 4 a210 battery from jaxtacart. Order # 413275. The picture displayed on site was of the original battery. What i received was a duplicate that did not even work once. I had paid 399 for the product. Just after ordering i saw so many complaints against the company and products - but too late. Readers / customers please caution yourself - jaxtakart sells duplicate and non working items while displaying original...
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A
ashwani puru teotia
from Delhi, Delhi
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battery not being delivered

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

Order lying at delivery hub since sunday, but is not being delivered, the person for whom i had ordered the product would be leaving for his home town and then the product won't be required any more. The no. Of dtdc showing on there site is not responding neither your no is responding if you can get it delivered by tommorow noon then please do otherwise tracking id is (X[protected] order no. Is #418298 dt 3rd apr. Where it was mentioned gelivery...
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pandyaksp25
from Unjha, Gujarat
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product not shipped/ delivered yet

Address:Mehsana, Gujarat, 384170

I purchased a lephone w9 battery from jaxtakart.com by rs. 399/- on 01/04/2019 from net banking and order is verified and the said amount also deducted from my account but they didn't shipping or dispatched my product till the date i. E 05/04/2019. They aren't show the status of my order and tracking of order. If i search on tracking order they said that your product is not shipped yet we will dispatch shortly. Order id #417462. Their phone...
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BHUPINDER SINGH Rana
from Bengaluru, Karnataka
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order no 407111 - swipe elite note battery model: high quality

That the order for swipe elite note battery model: high quality was made online thru app and payment was also done on 27 feb 2019.
- that the order reciept created online is attached for your reference and records.
- that the order was handed over to courier by jaxtakart on 11 march, 2019 after i have made repeated calls. Most of the time your phone is busy. Dispatch details and time is attached for your reference and recordsbr...
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T
trybab
from Mohali, Punjab
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non delivery of product despite paying for express delivery

Address:Belakovba Near Water tank Prasnnanagar, Jalpaiguri, West Bengal, 735133
Website:Jaxakart.com

Order no 412990, dated 18.03 2019 from Jaxatakart.Com amounting 418 (389+express delivery charge 29) not delivered till now.Despite paying express delivery charge of 29 .Customer care guy not sure when will it b dispatch and when asked for refunding amount they denied and not refunding money also.Horrific and frustrating.
They are saying we will dispatch it soon.I don't know that for what reason they charged Rs 29 as express delivery...
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Sameer Kumar Shrivastava
from Mumbai, Maharashtra
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non/delayed delivery of product

Order id - 412040
I order a premium lava pixel v1 battery.
From last 10 days i am seeing the same message on "track order page"that my product has not been shipped. There is no update.
They promise to ship the product within 3 business day and deliver it within 7days for express delivery. But its not so.
I have already sent 4 mails to them on their email [protected]@jaxtakart.com but i got no reply from the jaxtakart...
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Address:p401 sanidhya flora, nr khodiyar mata temple, New Ranip, Ahmedabad, Gujarat, 382480

#396726

I ordered a krabon k9 eco battery. Due to unavailability, they dispatched different product which i denied and asked for a full refund. After so many emails and talk over a phone and pursuance of this matter, i was told that my refund will be initiated asap. I have not received my refund even after 3 months and i have been promised by thier staff sangeet and sarfraz that i will receive refund soon.
I am seeking...
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Address:Belakova, near water tank, prassananagar , jalpuiguri- 735133, Paschim Medinipur, West Bengal, 721102

I have already complained on the customer care of jaxtakart i. E. [protected]@jaxtakart.com.
But, no response received. I am giving copy of email which i have already sent to them on 16/03/2019.

Sir,
This is to inform you that i have ordered a replacement battery for swipe ellite 4g, order id - 409995. I have received the order on 14/03/2019, after receiving the product i found that it doesn't fit with the phone....
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Address:WISILICA INC, CRYSTAL PLAZA, 682030

I have ordered a nokia 6.1 plus battery in jactakart on 05/03/2019
Till toady (19th jan), there is no update regarding the order. Shipping not yet initiated. There is no option to cancel the order. I have raised request to refund, they mailed me
Dear sir,

Your order has been delayed due to non-availability of the product. We are expecting the product will be available within 3 days. We assure you that we are...
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A
abrahamjohn891
from Perumbavoor, Kerala
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didn't get my ordered battery.

Address:IPC Horeb, Mannila, Kottayam, Kerala, 686536

I ordered a microsoft lumia 535 battery model: bl-l4a on 04-march-2019. They said order is confirmed and messaged me about order confirmation. Now 13 days over. Till now i didn't get any confirmation message about shipping. I tried contact them through email provided, but no response. I already payed through debit card. There is no option to cancel the order. Please send my product, otherwise give my money back....
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shubhamshanu8
from Noida, Uttar Pradesh
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I order a battery

Address:JAXTAKART,BELAKOBA,NEAR WATER TANK,PRASANNANAGAR,JALPAIGURI,WEST BENGAL-735133, Jalpaiguri, West Bengal, 735133

I ordered a battery from jaxtakart and the battery is charging very slowly and it takes more than 30 hours to charge and when the battery reaches 35% then it automatically came to be 0%.
I complaint to the jaxtakart then they told me to mail me the screenshot of battery graph and i sent the mail then also i didn't get any response and i paid rs359 for the battery.
Please help me to come out from this problem....
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