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Jaxtakart Complaints & Reviews

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Last updated May 12, 2021
Complaints 428
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Jaxtakart
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Jaxtakart Phone Numbers

Phone
+91 70 7473 7711
436
286

Jaxtakart Website

Jaxtakart Head Office Address

Belakoba, Prasannanagar
Jalpaiguri
Jalpaiguri District
West Bengal
India
735133

Jaxtakart reviews & complaints page 14

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D
Deep Sangekar
from Mumbai, Maharashtra
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order not delivered order no 360950

Address:400708
Website:www.jaxtakart.com

I ordered Samsung Galaxy Grand Max SM-G7202 Battery
Model: EB-BG720CBE Battery on 30/09/2018 but still the item was not shipped. Also unable to track or cancel the order. I paid charges extra for express delivery too.

Customer care numbers and emails are non-responsive. Already sent emails and complaints many times to cancel the order but no response.

This is my first experience with Jaxtacart and worst...
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S
sampathnk
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reg refund

Address:560003
Website:Jaxtakart.com

Hello, I placed order # 358747 on 23/09/2018 for a Micromax Q417 removable battery. Though their policy says ships within 3 business days it was shipped on 29/09/2018. I made number of calls on their help desk# +[protected]. But none to answer. Tried to reach thru facebook.. but no answer. If we send any mail we get only automated response. After All these struggle i get product delivered on 5/10/18. it took almost 10 working days. Now...
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T
tamalgoswami
from Chennai, Tamil Nadu
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wrong mobile battery provided

Address:Hooghly, West Bengal, 712136
Website:www.jaxtakart.com

My order id was #359934.

I ordered a mobile battery of samsung galaxy on5 pro on 27th of sep'18 and the same was delivered to my address on 03rd of oct'18.

The battery i received does not suit to my mobile. It is a smaller size battery i received. After receiving the wrong product, i lodged a complaint to "jaxtakart support team" on 04th of october. But, till now i did not get any response from them. I also...
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Address:441001
Website:www.jaxtakartcom

Sir, I have online shopping (order ID 355753) with jaxtakart a data cable of lenovo company, but they have sent a ordinary product .in this regard I have inform to them and sent a mail to their customers support, after that no response my mail and I contact many times jaxtakart customer service contact number [protected], but all time it seems busy....
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K
Kuldeep singh chouhan
from Udaipur, Rajasthan
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payment refund

Address:Udaipur, Rajasthan, 313903

श्रीमान मैने 26/09/2018 jaxtakart.com से micromax canvas evok e483 मोबाइल की removable bettery मगवाई थीं जिसका order id 359762 है जो अभी तक मुझे नही दी गई है phone करने पर order cancal बताया गया! जिसकी कीमत549 हैं मेरे द्वारा पेमेंट sbi bank online...
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J
Jaipur Jaipur
from Jodhpur, Rajasthan
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jaxtakart my order not yet ready to shipped after 9 days

Address:Jaipur, Rajasthan, 302016
Website:www.jaxtakart.com

Jaxtakart — my order not yet ready to shipped after 9 days

On date 19.09.18 i have placed the order from jaxtakat.com order no. #357621. Still its not dispatched and even there is no option for cancel and even lots of try to customer care its always busy
From. 9 days.
I. Having waiting for tracking number but its still not showing the tracking number.
So now i don't need this i want my money backbr...
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A
ARUNA MAHAJAN
from New Delhi, Delhi
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regarding order confirmation and customer care number - 07074737711

Address:New Delhi, Delhi, 110009

I placed my order 4 days back via order no - 359167. Since then i received only 1 message of order confirmation. I have no idea when will i receive the product as customer care is always busy and they didn't even respond on mail. On their site it is mentioned that order will be dispatched within 3 days but till now no confirmation.
It seems like all their contacts and e-mail id are fake. No other contactable number. Fake site, that's...
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J
Jeet Dias
from Mumbai, Maharashtra
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no update on the order, no response on the phone or on emails.

Address:Mumbai City, Maharashtra, 400052
Website:www.jaxtkart.com

I have booked my order on 23rd of september 2018. But uptill now their is absolutely no response from the source. Tried customer care number which keeps ringing or busy at all the times. No replies on the email. Strongly feel some sort of mess is lying at the other end. I can't even able to cancel my order. I guess it's all about conning the people....
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B
BindaasBaba ji
from Khatima, Uttarakhand
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my order not yet ready to shipped after 9 days

To the jaxtakart
On date 18.09.18 i have placed the order from jaxtakat.com order no. #357192. Still its not dispatched and even there is no option for cancel and even lots of try to customer care its always busy
From. 9 days.
I. Having waiting for tracking number but its still not showing the tracking number.
So now i don't need this i want my money back
If they dont have stocks kindly refund my money.....
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2
21deepakps
from Bengaluru, Karnataka
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order no: 355239

Address:560058

Had ordered cell phone battery on 11th September, Since then the order is not processed at all.
When we try reaching the support number it is always busy and no one responds.

Now that they delivered the order they have sent the wrong product. Had ordered battery for Motorola x play which is FL40 and these guys have sent EX34 battery.

Neither can I use it nor can I throw it. Waste of money, and time.br...
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I
Ishwar Chandra Dhruve
from Raigarh, Chhattisgarh
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gionee mini battery

Address:Balod, Chhattisgarh, 491226
Website:www.jaxtakart.com

Order id: 352550
Date ordered: 03/09/2018

Your order has been updated to the following status:

Shipped

To view your order click on the link below:
https://www.jaxtakart.com/index.php?route=account/order/info&order_id=352550 आज तक बैटरी नही आया है और खरीदने के समय डिलीवरी दिखाया अब नो डिलीवरी...
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R
Rekha Ghai
from Delhi, Delhi
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order no. 358625

Website:www.jaxtakart.com

I order a mobile battery with extra charge of express delivery, its been 5 days my order is still not shipped, no one received call in customer care, no one replying on my mail, money already deducted.I need my battery as soon as possible and also return me my express delivery charge because express delivery means received order in a day. If you don't have the product which i order then they refund me my money with compensation.
br...
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V
V D
from Indore, Madhya Pradesh
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order not dispatched#356556

Dear sir

On date 16.09.18 i have placed the order from jaxtakat.com Order no. #356556. Still its not dispatched and even there is no option for cancel and even lots of try to customer care its always busy
From. 10 days.
I.having waiting for tracking number but its still not showing the tracking number.
So now i don't need this i want my money back
If they dont have stocks kindly refund my money...
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S
Star Music Dadar
from Vidisha, Madhya Pradesh
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battery c3 dual

Address:Rewa, Madhya Pradesh, 486001
Website:jaxtakart

Vipul pandey dual c3 battery order kiya tha date 19/09/2018 paise kaat liye aur order v nhi hua. Paise refund nhi kr rahe.
Bolne pr debit card no. Aur otp maang rahe h. Aur bol rahe jis debit card me paise ho uska detail do aur otp batao. Aur bolne pr gali de rahe. Bol rahe h complain kr do.
Sony expiria c3 dual battery model no d2502 order kiya tha...
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D
danish kasim
from Mumbai, Maharashtra
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poor service

Fraud company hai
Mujhe order diye hue 20 din ho gaye abhi tak mera order aaya nai hai
Customer care pe jabhi call karo buzy tone sunaate hai ye fraud log
Aur order ka amount bhi leliye hai
Mai 1hour se cutomer care pe tha par inhone call receive nai kiya sirf hold pe rakha
Maine screenshot bheja hu with jaxtacart customer care number
Order id . #353370...
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U
Ujwal Ghoshal
from Bengaluru, Karnataka
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product sent totally mismatched with the order

Address:735133

My order ID 349491
I ordered Samsung Galaxy Core Prime G360H Battery.
Company send the battery which is mismatced with the orderd one and also different from their cash memo
Size of battery larger compared to my orderd battery.
I am hereby attached the invoice/ cashmemo copy send by the company and copy of the battery they havr send which is larger of my exixting battery I ordered....
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S
Shakil Savri
from Kodungallur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not deliver my order

Address:500081
Website:Jaxtacart.com

Hi this is shakil i have order micromax q417 battery on 12 sept and my order has confirmed. My order i'd is 355489. When i try to track my order it is showing that no shipping information found related to your order, please check again later. Even i have to contact many on given customer care no but no one is responding no is always showing forward and busy so i can't contact. I[censored] guys can not deliver my product then r u not returning my...
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V
Vibin Murali
from Gauribidanur, Karnataka
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micromax bolt a082 mobile battery

Website:jaxtakart

I have ordered a mobile phone battery on 1.09.2018 from jaxtakart. Amount ₹was paid through atm. Order id is #351740 . Order status is confirmed but not shipped or delivered till now. Current status is still showing "item not shipped" coustmer service is also not giving any response. I mailed on jaxtakart's site many time but nothing was done by them.

After complaining on this site i called to coustmer care service of jaxtakart...
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P
Priyankatank
from Dahod, Gujarat
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order not received

Address:Rajkot, Gujarat, 360002

Order no. #351113 booked on[protected] with 100% paid but today is 12-09-18 i have not received my order. Also i have not received any communication from jaxatkart.

On[protected] i booked one mobile battrry for xolo one model. The cost was rs 332 and paid 100% through debit card. At same time i received order conformation, it was #351113. Till this time (12 sep.) have not received my order. Also i have tried to call his customer...
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A
Aastha Mahanta
from Noida, Uttar Pradesh
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product is not received yet

Address:110092
Website:www.jaxtakart.com

I have ordered a battery for a yu phone on 4th September 2018. I ordered from your site only because it stated that delivers in 3 days, since I wanted it as soon as possible I ordered and even paid express delivery charges so that I can receive it sooner. However, the next morning they called and I was informed that its out of stock (they informed this after I made the payments) and asked to send another with a greater value but I wasn't...
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