Claimed

Jaxtakart Complaints & Reviews

1
Last updated May 12, 2021
Complaints 428
Resolved
84
Unresolved
344
Quick Links
Statistics
Share
Contacts

File a complaint to Jaxtakart

Having problems with Jaxtakart?

File a complaint and get it resolved by Jaxtakart customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Jaxtakart
Customer Service Contacts

Jaxtakart Phone Numbers

Phone
+91 70 7473 7711
436
286

Jaxtakart Website

Jaxtakart Head Office Address

Belakoba, Prasannanagar
Jalpaiguri
Jalpaiguri District
West Bengal
India
735133

Jaxtakart reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
lyang
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile battery issue

Website:www.jaxtakart.com

I have booked an order for Microsoft lumia 640 XL mobile battery and i got it on 19/11/2018. I received the fake battery and also size of the battery is smaller than to faulty battery and it's not working. This is the fake battery. My order no. Is 369020. I have already registered complaint for that many time but till i'm not get any resolution
Please look that matter and provide me replacement or refund the amount in my account asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tomz
from Bengaluru, Karnataka
Report
Copy

not yet shipped the product

Address:Bangalore, Karnataka, 560068
Website:JAXTAKART

I have ordered an panasonic p100 phone battery on 06/11/2018. But the product did not shipped yet from your portal. Behalf of this i have make two compliants also sended to you. But you people could not read it and could not contact me. What is going over there. If the product is not in your pocket. Kindly updated the status or else can you debit my money back. And product track no for your reference (#372651)....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gurupramoda
Report
Copy

product not delivered #373341

Website:www.jaxtakart.com

I ordered a battery for moto g4 plus on 09/11/2018 via express delivery my order number is 373341 on tracking it shows not shipped even after many days the product has not been delivered even after waiting for many days i mailed this to customer care but there is no response their customer care number always says busy

I need a refund from the company...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Anusha Uppalapati
from Ramapuram, Andhra Pradesh
Report
Copy

placed an order two weeks ago. it is said to be delivered in 10 days. so cancel the order

Address:Visakhapatnam, Andhra Pradesh, 531035
Website:Jaxtakart

I have ordered for samsung galaxy grand prime battery on 29/10/18 and said to be delivered in 10 days. It has been more than 2 weeks but there is no status update and not delivered. I want to cancel the order and want my amount to be refunded asap in my account. My order id is 369870. So resolve my problem as soon as possible. I want that amount back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ANEESH S KUMAR
from Sivagiri, Tamil Nadu
Report
Copy

i got bad and non suitable item, order id: #368073

Address:Thiruvananthapuram, Kerala, 695572
Website:www.jaxtakart.com

I booked transparent golden back cover for samsung galaxy j2 2016
Model: transparent & golden (Order id: #368073).
But i received black non transparent other phone (Not received samsung j2 2016 cover) back pouch received item is not suitable for my phone samsung j2 2016. So iwant to return it, but i didnt find order return or cancel option in jaxtakart web site....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhanu Ravali
from Hyderabad, Telangana
Report
Copy

wrong tracking id ----k15784823

Address:Hyderabad, Andhra Pradesh, 500052
Website:Jaxkatt

How fraud it is!? Delay to get order ID and giving wrong Tracking ID. You started the organisation to make customers fools. Didn't you? How shame it is? After so many complaints regarding products and services, you are not at all improving level of service. We will lodge complaint consumer court. I have to get proper consignment number as well as ontime delivery of my product. Else refund my bucks in 48hours....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kreghunathan055
from Vayalar, Kerala
Report
Copy

non-delivery of ordered materials

Address:Kollam, Kerala, 691507
Website:Consumercomplaint.in.newcomplaint

I have placed order for samsung jet mobile battery on 26.20.18 video order id no. 369007.
While tracking, the status is mentioned as "your order is not yet shipped. You can track it after 24-48 hrs from the time you placed your order" and after lengthy waiting nobody is attending the consumer care no.
Plus let me know the status.
Reghunathan know
R v traders
Bethesda jn.
Puthoor - 691507...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lokesh Kumar TS
from Bengaluru, Karnataka
Report
Copy

my order : 369091 is not yet shipped for more than two weeks

Address:560078
Website:www.jaxtakart.com/trackorder

My order : 369091 is not yet shipped and i tried to reach +[protected] many times however it says busy.. ANY CONCERNS??? i selected express order.. even they charged me more.. i have sent multiple emails to [protected]@jaxtakart.com however no response.. not sure if this right thing to do when customer was looking for part delivery date & time.. service is worst.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hi tech india
from Patna, Bihar
Report
Copy

flip cover

Address:Hoshiarpur, Punjab, 844101

It is a reminder message from national customer care with i'd 986868 to jaxtakart for panasonic eluga i2 mobile flip cover to send my flip cover mentioned above as soon as possible or have a refund with tracking detail. I order it on 25.10.18. And my order status is confirmed but i have not received my order till date................ Lwith order i'd of jaxtakart as 368768...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rohit Bhoir
from Mumbai, Maharashtra
Report
Copy

order no #366026

Address:Jalpaiguri, West Bengal, 735133
Website:www.jaxtakart.com

I have given order on JAXTAKART on 17th October 2018 order no is #366026 for Xiaomi Redmi Y1 battery.. I found that my order not dispatched yet after two weeks Im trying to reaching by call many time sending many emails but not any respond from you.. a paid to you by Paytm 637 ₹ with express delivery. Now I managed my self brought Redmi Y1 mobile in local market so I'm requesting you please cancel my order my proceed my refund
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hi tech india
from Patna, Bihar
Report
Copy

panasonic eluga i2 flip cover

Address:Hoshiarpur, Punjab, 844101

My order no. Is #368768 and no information about tracking detail and not yet delivered even though my order is confirm. I confirm it on 25.10.18. Please look at it. And give a solution to it. My name is deepak and postal address is ganesh cinema road near srs mall hajipur vaishali bihar. Sir l have attempted to call you on mobile but it is busy during service time and out of office during off hour....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yuvraj Sampath Kumar
from Coimbatore, Tamil Nadu
Report
Copy

order id: 364228 order date: 11/10/2018

Address:Tirupur, Tamil Nadu, 641603

Order id: 364228
Order date: 11/10/2018
Value:rs.419
Payment method: debit card
Shipping method: standard delivery
It was supposed to be sent before today. But not received yet. Your phones not working, e mail compalint is a waste. Web search tells me that you are a fraud / fake company. Please tell me when will you ship/ i have to compalin about you in allindia e commerce vendors association and e commerce...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
gts t
from Chennai, Tamil Nadu
Jan 19, 2024
This thread was updated on Jan 19, 2024
Report
Copy

didn't received my ordered product from online shopping site jaxtakart

Sir/ madam,

I had made an order for battery of karbonn a1indian mobile on 07 - october -2018...
I didn't received the product yet...
My order number is 362977...
I had paid already online...
I had sent email for this problem to email i'd [protected]@jaxtakart.com..
. But didn't get any response for this...
Kindly give me a solution for this please...
Either refund or product delivery..br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bilal Farooq
from Srinagar, Jammu and Kashmir
Report
Copy

xiaomi bm31 battery

Website:www.jaxtakart.com

I purchased a xiaomi bm31 batteryfor mi3 mobile phone through credit card on[protected]. Though the site assures the delivery within 3 business days. Despite the lapse of 11 days the battery has not been delivered. Unfortunately, neither getting contact with customer care as it only comes busy nor any update about the item. Want to proceed for legal action for deception and fraud, if battery not delivered....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shweta Asthana
from Mumbai, Maharashtra
Report
Copy

jaxtakart - seems a fraud company

Address:Jalpaiguri, West Bengal, 735133
Website:www.jaxtakart.com

Https://www.jaxtakart.com/
This is look like a fraud company.
We ordered macromax battery
We received dummy battery after 8 weeks of wait.
There are only one personal number to contact which never pick the phone.
Hence we are unable to raised our concerned. They already take our money which i really feel will never get return
Can you please do a needful here....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Agila azhagarasan
from Kurinjippadi, Tamil Nadu
Report
Copy

14.10.2018 i'am ordered., still now i can't track my product details.

Samsung galaxy grand neo plus i9060i battery.
Model: eb535163lu.
14.10.2018 i'am ordered., still now i can't track my product details.
Order id:365257
Two time sending mail for [protected]@jaxtakart.com but getting only computer generated mail, still any items not yet received.
I'm paid rs.350.
Still now no response from company.
I want product or refund my amount to my account.
I want immediate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mishra0114
from Noida, Uttar Pradesh
Report
Copy

I am complaining about jaxtakart company

Website:www.jaxtakart.com

This company is really fraud, they are showing different product and giving different product in simple words duplicate products they are proving to customer, i ordered a battery of company gionee model name s plus, on 22 sept, and they delivered that product on 05 october without any tracking and details provide. but the battery is duplicate, and i thaught my phone is damage but when i met to care they said your battery is duplicate then...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meennaa
from Chennai, Tamil Nadu
Jan 19, 2024
This thread was updated on Jan 19, 2024
Report
Copy

placed order on 15.09.2018 for mobile battery, received headset on 16.10.2018

Website:jaxtakart.com

I Placed order on 15.09.2018 for Mobile Battery. After many mails today 16.10.2018, they sent one courier having Samsung S6 headset. Inspite of asked many times they did not Cancelled the order and Not refunded the amount. And the contact they gave seems to be not Working.

Jaxtakart
Belakoba, Near Water Tank
Prasannanagar, Jalpaiguri
West Bengal-735133, INDIA

Ph: +[protected]am to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kruthika Injeti
from Udagamandalam, Tamil Nadu
Report
Copy

earphones ordered online on 13th october 2018

Address:560041

Earphones ordered online on 13th october 2018 and not yet received the order status as to when will i receive my order.

Later when i checked a website of public reviews mentioned about this online shopping app, i have come to know that it is a fake one or a fraud, so can anyone who have ordered products on this particular app could let know as to what happened to their order or have they received it. And if not if they have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Parulkantmukherji
from Mohali, Punjab
Report
Copy

regarding shipment of product I purchased

Address:Jalpaiguri, West Bengal
Website:Karyakarta.com

I had placed the order of a mobile battery and a mobile charging cable on 5th oct 2018 and received a msg about the same, containing the order id. Now whenever, i try to track the order, it says "your order has not been shipped yet, plz track the order after 24-48 hrs of placing the order". Its been 8 days now. Whenever i try to call them, the line is always always busy. I have already made the payment for the products....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy