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Jaxtakart Complaints & Reviews

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Updated: May 12, 2021
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Jaxtakart reviews & complaints page 17

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K
Kalpana Chopra
from Noida, Uttar Pradesh
Jul 4, 2018
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Website: jaxtacart.com

I ordered Asus zenfone 5 battery from this site. And I paid RS 29 for the express delivery too. After more than a week they don't respond. Noone picks up the phone, and no replies to emails either. After some days, they call and say they don't have the battery, so they can ONLY and me some Bluetooth headset.. I had no option but to say yes, because I thought my money will be lost. So they send me the forced product finally. This is the worst e-commerce website. Not recommended at all.
Dear jaxata cart team.
Please vision and ship the product against order id 331986 ordered date 4 July 2018.
Mobile Battery
Ramnaresh Khatod's reply, Jul 2, 2018
Order ID: #325104
Date Added: 11/06/2018 Payment Method: Credit Card / Debit Card / Net Banking
Shipping Method: Express Delivery
Payment Address Shipping Address
Ramnaresh Khatod M-8058806136
Tara Minerals & Chemical's Pvt.Ltd.Bhawanda, Dist-Nagaur Rajasthan, PIN Code 341028
Bhawanda, Khinwsar
Nagaur 341028
Rajasthan
India
Product Name Quantity Price Total
Intex Aqua Power 2 Battery
Model: 4000 mAh 01 Pcs
I had the same experience. Instead of sending Micromax Battery, they sent Syska earphones. I never asked them for earphones. If I would need to buy earphones, I will order for earphones and not battery. They are not ready for refund. Why would I agree for cheap and useless, poor quality earphones (worth Rs. 150), that too after waiting for 15 days for your Express Delivery, when all I wanted was the mobile battery (for which I paid Rs. 388). This is sheer shamelessness on your part to lie so bluntly. You might wanna argue that the earphones cost Rs. 1, 499. But it is priced at this value only at your website. Rest everywhere on Internet it can be availed for Rs. 150-200. As per me, this is nothing but an example of extortion, fraudulence, gundagardii, coercion. Who are you to force me in to buying something from your website? All you were supposed to do was to convey your apology for inability to process my order and to refund my money. But you sent some other product of your choice, instead of considering mine.
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    K
    krish564mondal
    from Bahula, West Bengal
    Jul 3, 2018
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    Address: Bankura, West Bengal, 722202

    26/06/2018 i ordered a flip cover of micromax bolt a58 from jaxatakart. My order id is #329534.
    And express delivery i paid extra 29 rupees. Where is my order and when i track my order with my order id this shows

    'no shipping information found related to your order, please check again later '
    When i call jaxtakart customer care they pick up my my call and cut it. They do not spoke with me. I also mailed but they do not reply.
    +1 photos
    Not delivered accurate/described product. I am also trying to contact their contact number many times, but it has not connet. I have already request them to communicate through mail or via phone. But till now they have not contact or any response for the solution
    Biswadeep205's reply, Jul 5, 2018
    Kindly give the solution as early as possible
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      S
      Salwant Singh
      from Bengaluru, Karnataka
      Jun 29, 2018
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      Address: Bangalore, Karnataka, 560033
      Website: www.jaxtakart.com

      This is my first order at Jaxtacart, I ordered flip cover for my 10.or G mobile priced 206 which was ordered on 18/06/2018 and delivered on 23/06/2018 through DTDC with order ID #327269.
      The cover delivered to me have a lot of design problem, It don't even have the space for fingerprint sensor and even the other ports like head phone jack and usb port are not fitting.
      So I humbly request you to return this item as soon as possible.
      +1 photos
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        A
        Aadhi111
        from Lucknow, Uttar Pradesh
        Jun 27, 2018
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        Address: Allahabad, Uttar Pradesh, 211004

        My order number is 328869. I ordered a battery of lava a72 at 23 jul 2018 . But till today i don't receive any message from jaxtakart.i don't receive any message of shipment till today. And their customer care executive not receive any call. I tried more than 200 time in a day all time they are busy. One time when call receive they hold me 1 hour and not answer...what i do...this company is behaved like a frauds...
        Order ID: 328086
        Payment Method: Credit Card / Debit Card / Net Banking
        Shipping Method: Standard Delivery Email: [protected]@gmail.com
        Order Date: 21/06/2018

        No response on Customer care number and only auto generated email is coming.Product still not shipped.
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          S
          suhailms
          from Ernakulam, Kerala
          Jun 26, 2018
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          Website: www.jaxtakart.com

          I order micromax canvas 2 colors a120 battery on[protected] then they start only processing on[protected] after enquiring through customer care number. And they said that i will receive product on or before[protected] but it recieve only on[protected]. The battery is actually 2000mah and the logo of micromax is write on the battery shown in the website but in the product i recieved doesn't have any logo and the recieved battery is of 3000mah then i try to contact jaxtakart through contact number all time they say busy. And i send a mail but only system generated reply is recieved what i do now. I want cash back not replacement. Very poor service.
          Date_15.06.2018
          Oder ID_#326509

          I order Mobile battery on 15.06.2018, But order not show any status,
          I want to cancel my order & refund the amount.
          Kindly take the action as soon as possible.

          Regards
          VIKAS

          not received actual product and full time engaged customer care number - Comment #3139546 - Image #0
          Order id 329216
          xolo 6x 1000 battery
          order date 25 june 2018

          it was shown that it would ship with in 3 days but it has not been shipped so far. I need this product very much. So plz either ship it or return my money (so that i can order it from some other site) as soon as possible

          not received actual product and full time engaged customer care number - Comment #3142917 - Image #0
          I ordered micromax yu5010 battery. Amount also paid in advance but they sent duplicate cheap china battery. Backup is very poor. Cheaters.
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            S
            S devan
            from Kunnamangalam, Kerala
            Jun 25, 2018
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            Order id 324636. Ordered on 12.06.18
            Till this time not delivered
            It has to be informed that the delivery location is only 4 kilometres from cannanore. Now you have failed to deliver the battery on 20th as assured and the uncertainty about the delivery still continues. So you can do one thing. Cancel my order and return my money.

            With regards

            Sahadevan
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              N
              Narendramaurya
              from Etawah, Uttar Pradesh
              Jun 10, 2018
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              Website: www.jaxtakart.com

              Dear team,
              I was ordered a battery for micromax canvas juice 3 as on dated: 10.05.2018 but due to out of stock my order was cancelled as on dated: 24.05.2018 from company side. And order status showing refunded. Still my refund amount rs 584/- has not received in my account, so please take action immediately and confirm that when it will be credit in my account.
              Order i'd -318465
              Regards
              Narendra maurya
              Mob. [protected], [protected]
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                D
                deva.meher
                from Delhi, Delhi
                Jun 9, 2018
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                Address: Burdwan, West Bengal, 713305

                Dear Sir,
                I have given online order for Leather Flip Cover for Oppo Realme 1 Gold, Order No- 322819 on 29.05.2018 on www.jaxtakart.com

                But I have received the one on 06.06.2018, which not of my ordered matching Gold color and also the size is not matching my mobile. I want to communicate the same thing in the trailing mail, but the reply from your side is not responsive in manner.

                As per the request I have send so many photos of the received item, but the response from Jaxtakart is not positive.

                The representatives also not responding properly after many communications, so Please give the contact details of the senior officials, so that the problems can be resolved.

                Thanking you and need your responce in early.

                Devashish Meher
                +1 photos
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                  S
                  sarswatashish08
                  from Kichha, Uttarakhand
                  Jun 7, 2018
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                  Address: Jalpaiguri, West Bengal
                  Website: Jaxtakart.com

                  I ordered a battery for my lava mobile phone on 2nd june 2018 with prepaid payment.After 3 days there was only a confirmation message for placing the order.
                  I called the CUSTOMER CARE on 5 june evening, they said product will be dispatched on 6 june, but till now there is no whereabout of my money and my product.
                  Worst shopping experience ever!!!
                  ### you Jaxtakart😠😠
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                    V
                    vikastayer01
                    from Bengaluru, Karnataka
                    Jun 6, 2018
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                    Address: 560061
                    Website: www.jaxtakart.com

                    I had bought a mobile cover from Jaxtakart but when I received the product it was different size wrong mobile cover which did not fit my mobile now Jaxtakart saying they cannot return or refund.
                    I had tried calling them for customer care number which never responds always busy or will never respond.
                    Order ID: #318925
                    Date Added: 12/05/2018
                    Now they are saying I did not inform them in 48 Hrs where I immediately tried to call them on their phone but phone never responds phone number is +[protected] that also morning 11 to 5 pm evening.
                    Please let me know the solution
                    +2 photos
                    I am ordered ASUS ZenFone 2 battery.But jaxtakart send cheap quality head phones. Cancel my order and refund my money.Customer Contact no not working, always busy.this is worst company.
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                      S
                      Shankarachar N
                      from Bengaluru, Karnataka
                      Jun 1, 2018
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                      Address: 560064
                      Website: [email protected]

                      I ordered flip cover for my mobile, ordered date 03 may 2018 at
                      159 /-rupees advance payment done.

                      Order id :# 316120

                      But still not received. & so many time calling for customer care number
                      +[protected] but this number is not existing.
                      & many time sending mail for [protected]@jaxtakart.com but getting only computer generated mail, still any items not yet received.
                      So please send immediately.
                      I purchased in micromax canvas 311 mobile battery but not work please return this product & back my money.
                      Proof for attached video.

                      Hemendra kumar
                      Order No- 318850
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                        U
                        Uttam chand sharma
                        from Jaipur, Rajasthan
                        Jun 1, 2018
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                        Address: Jaipur, Rajasthan, 302029
                        Website: Jaxtakart

                        Jaxtakart is a fraud company, they send me dead battery & cheated me. Yesterday one phone call is received by me from +91-[protected] at 3:45 p. M. On dated 31/05/18. He said that he is from jaxtakart customer care & he will refund my amount within 4hrs. & collect the dead battery. He asked my atm debit card number to refund my amount & he did three transactions of 10, 000/-, 10, 000/-, 9000/- rs. And total 29, 000/- rs. Debited from my account. He did the wallet top-up & same amount has been utilized towards merchant through phonepe pvt. Li. I request you all beware of this site. My data is leaked & someone made me victim of cyber crime. The whole responsibility is of this company. God will see them...
                        Reply
                        I ordered the Micromax Mobile phone battery,
                        But this jaxtakart company given a unspotted battery,
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                          Uttam chand sharma
                          from Jaipur, Rajasthan
                          May 30, 2018
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                          Address: 302029
                          Website: jaxtakart

                          Order id: 321529
                          Payment method: credit card/ debit card/ net banking
                          Shipping method: standard delivery
                          Email: [protected]@gmail.com
                          Order date: 20/05/2018
                          Ip address: 172.68.146.78
                          Product: micromax bolt q338 battery
                          Model: high quality
                          Quantity: 1
                          I received my ordered battery on dated 28/05/2018. When i put that battery in my mobile & plugged the charger, the battery does not get charged or not working. The battery was dead & likely to be fake because it has no manufacturing date. I ranged my times on given number-[protected] but this number was always busy. I mailed on [protected]@jaxtakart.com. They commit to reply within 24 to 48 hours but there is no reply. This is matter of cheating with customer. Please change my battery or refund my money otherwise i will send you legal notice through consumer court.
                          Jaxtakart is a fraud company, they send me dead battery & cheated me. Yesterday One phone call is received by me from +91-[protected] at 3:45 p.m. on dated 31/05/18. He said that he is from jaxtakart customer care & he will refund my amount within 4hrs. & collect the dead battery. He asked my ATM Debit card number to refund my amount & he did three transactions of 10, 000/-, 10, 000/-, 9000/- Rs. and total 29, 000/- Rs. debited from my account. He did the wallet top-up & same amount has been utilized towards merchant through PHONEPE Pvt. LI. I request you all beware of this site. My data is leaked & someone made me victim of cyber crime. The whole responsibility is of this company. God will see them...
                          Where is my product.. I order 5 days before.. Til now not yet recieved.. I need product.. otherwise i will take punshment.

                          complaint for return of received battery micromax bolt q338 - Comment #3118063 - Image #0
                          Dear sir i have parchage the redmi 3 s prime battery on jaxtart .
                          booking date 15/05/2018
                          delivery date 25/05/2018
                          battery not working faulty product.
                          Please to be changed OR refund the payment as soon as possible.
                          I have many times try to contact you but not connecting.
                          product id #319946
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                            S
                            Subodh Palei
                            from Pune, Maharashtra
                            May 28, 2018
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                            Address: 735133
                            Website: jaxtakart.com

                            I purchased one product from this site (Oredrid 321828) on 21/05/2018 and even after 8 days there is no whereabouts of my product. The customer care number they have provided is not reachable and they do not respond to emails with correct info.

                            I sent them an email on 24th asking about my product. They replied on 25th saying, in next 48 hours the product will be shipped. Now even after 90 hours when i checked in their site. There is no information about the product.

                            Requesting to ban this site from further operation, this site is misleading and might be cheating people by just showing products in its site.
                            I have booked Intex Aqua speed Hd back pouch i.e. 29-05-18, Till now not started shipping, My order no. #322893. I didn't get any information about product. and I tried to customercare number but still busy number, I should email to Jaxtakart. Please give details.

                            order # 321828 - Comment #3118149 - Image #0
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                              R
                              Raja 57
                              from Ahmedabad, Gujarat
                              May 26, 2018
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                              Address: Darjeeling, West Bengal
                              Website: Jaxtakart

                              I orderd a samsung galaxy mobile battary through express delivery on 12 may 2018 it should be delivered till 25 may 2018 but it didn't and now when i'm checking order status it shows that the product is returning to facility at siliguri. There is not a single call from deliery company/jaxtakart.
                              Please help me or else i'm gonna complaint in consumer court...
                              Prodct tracking id -#318540
                              May 26, 2018
                              Updated by Raja 57
                              They are not even answering my mails and if i call their coustomer care numbe it always shows line busy.
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                                shivamsinghupp
                                from Allahabad, Uttar Pradesh
                                May 25, 2018
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                                I ordered lyf battery 20/5/2018.. And it will not shipped now a day.. So plzz quickly send it.. I also paid for this product by debit card.. So plzz take action about my complain.. I am so confused that i ordered a few days ago.. I am not replied by the company and i also not refunded by the company... Anfld when i checked my account after payment successful.. I found my account has been 2 times debited by single product
                                Dear team,

                                I Order the battery our company side payment done by net banking but no any status show, no any shifting done, no any call received. I want to cancel my order (#326509).

                                Please cancel my order & repayment.
                                Ans so kindly reply...

                                Regards
                                VIKAS
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                                  Vaisakh M.G
                                  from Mumbai, Maharashtra
                                  May 24, 2018
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                                  Address: Thiruvananthapuram, Kerala, 695564
                                  Website: www.jaxtakart.com

                                  I have never experienced such an irresponsible and pathetic service from any other e-commerce website. I ordered for a micromax battery on 29th april 2018. After a long wait and several follow ups, i received the courier on 23rd may 2018 with micromax bill and samsung bluetooth headset. What does this mean? My order id is 314838. Now i am thinking of buying the battery locally. Just feeling pitty of the poor service of jaxtakart.com
                                  I can not get any info till now .i ordered on 17/05/2018.guys dont buy from this site .it's fake website.complete fraud website.

                                  delivered incorrect product - Comment #3108420 - Image #0
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                                    shashi007bhushanbond
                                    from Jaipur, Rajasthan
                                    May 24, 2018
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                                    Address: 110094

                                    Order id: 319987
                                    Payment method: credit card / debit card / net banking
                                    Shipping method: standard delivery email: [protected]@gmail.com
                                    Order date: 15/05/2018
                                    Ip address: 162.158.118.14
                                    Reference order mentioned above it is stated that i have received damaged battery from your site. This battery seems to be fake also. You are asked on which basis you make check on delivery of right product. This is a matter of fraud.
                                    Pls send me mobile cover. I've ordered your side not yet dispatched. Standard delivery means what. I need now. Pls send it urgent.

                                    [protected]
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                                      abhirrao
                                      from Jabalpur, Madhya Pradesh
                                      May 18, 2018
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                                      Address: Jabalpur, Madhya Pradesh, 482002

                                      I have ordered a battery in this site on 17.04.2018 my order number is 320578 and i paid for it till now i didnt get any shipping information about the product as am searching for the track order i seems to tell no shipping information found related to your order, please check again later. And i called for the given number and its telling it seems you are dialing the wrong number please check the number you have dialed and i contacted through the message till now i didnt get any reply from the company. So please kindly to do refund my money from the company and i dont the product i bought the product...
                                      Order id:320578
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                                        kuldeepvarsaul
                                        from Gurgaon, Haryana
                                        May 18, 2018
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                                        Address: 110020
                                        Website: www.jaxtakart.com

                                        I ordered a battery for micromax a311 mobile on 16 may 2018. On 18 may 2018 i received a call that they are changing my product and want more money from me. When i denied the calling person talk very badly and told me that now you cant do anything once your payment done we do what we want. Please help. I want cancel that orded and want my payment return.
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