Jeeves Consumer Services Complaints & Reviews

Hi, I have purchased a TV protection policy of Rs.5000 and have requested a technician visit for a display issue. They promised to send a technician within 2 business days and kept saying the same when following up for almost a month.

Policy no: CPFK[protected]...

My washing machine needed a change of Pulsator.
Jeeves technician came and confirmed the same.
Told me rs 500 would be servicing charges and 400-500 would be of new Pulsator.
When Pulsator arrived and was fitted, I was asked to pay rs 1050, rs 550 for the Pulsator. Upon requesting for invoice I was told it will be delivered via email. I received invoice of just rs 500. When called Jeeves support and asked for the final...

I have bought a TV with jeevs complete protection my TV was working abnormal so I filled a complaint 1 month back till date no revert received even they have my TV, no update on repair status always I call and ask for update.
Still issue is not resolved. Really worst service experience from Jeeves technician and team.
CPFK[protected]...

I filed a service request for my Nokia TV which is having display problem under the warrenty which i purchase under jeeves. They took my tv and send message like your tv repair completed successfully. Almost 2 months they havent returned the TV and not providing proper response. Their customer service executive always saying wait for 2 business days everytime when am calling. Its really frastuated me. Dont know when they give my tv back...

Have purchased electronic product from flipcart and got extended warranty from jeeves and now sandeep g from jeeves is not ready to give services and closing the case without resolving . Jeeves has it's own term while talking to customer and not ready to listen to the customer,

i would like to spread this to higher level...

I have been complaining for 3 to 3.5 months but the TV has not been repaired yet, on how many complaints have been made on the phone, the answer is only 2 working days, I will tell you by email, even then the answer is the same, 2 working days And today it's been 3 to 3.5 months doing this but till now there is no response whenever they brought the part it was bad finally jeeves wale took the TV for repairing on 28 Nov 2022 and today it's...

They have approved my cash payout of 6500 rupees and when they are transferring amount some problem from their end they have settled claim to wrong account details
Account Number : [protected]

IFSC Code : UTIB0003501
UTR Number - IN1ON22091403KGP

But my account number have ten's digit 9 in place 0
I have contacting them from months but they simply saying

"We like to inform...

I have purchased my Reno 8 5 g on August month and prlurchase also screen protection plan on November 2 my phone was damaged and screen brocked I will Jeeves coustumer care and upload all images and document till that day refund was not processed every time agents different and always says 2 working day but till the they are not refund my money I am screwed I call Jeeves many time but always saying Jeeves cleared the case but Bajaj verification...

Insurance Premium paid against purchase order FLIK-CQQ4IU-229GAL-PCUJQ3-LBMALDE

We opted addition Insurance while installation of our Kodak Qled Tv.Subsequently TV has been returned and requested for Refunding of Insurance premium.

Welcome have submitted all the necessary information and documents as asked by your company for refunding of insurance premium on or before 21/10/2022. Later on on 15/11/2022 asked...

Complaint registered with Jeeves Consumer Service for repair of my TV on 22/11/2022. Their customer service informed that their technician will attend to it in 48 hours. As nobody attended to the complaint, I've been contacting the customer care, every alternate day for the past 2 weeks, only to be provided with the same answer. On 01/12/2022, I served them an email requesting for urgent resolution of my complaint, and that too was replyed...

My Hisense 55 inches led tv has been picked up for repair by jeeves technician on 10th November 2022. It's been more than 15 days now but I have not received my TV yet. This is very disappointing & 3rd class service by jeeves. Kindly look into this matter
Repair claim ID CLCPV[protected]...

I have kept 25 liter geyser of Havells since 3 days but the engineer of Jeeves company are neither picking up the phone nor returning the phone, sometimes even disconnecting the phone, I have not seen such poor service of any company till date. You should at least pick up the phone. But the engineer are even disconnecting the phone....

Case Id: FLIO-6F6K42-Y2PB44-8Q4I39-S6CG5Q6. Installation for one plus U1S TV.
The TV has been delivered to me on Tuesday (21/11/2022). I got SMS saying that installation will be done on the same day, but it's not done.
I am calling that person from last 3days, but he hasn't picked any of my call. Atleast he should have picked the call and told I will come on so and so date. I have no updates so far from your end. Please assign...

I had purchased a VU TV from Flipkart along with the 2 years extended warranty from Jeeves. Since our TV was not working we asked the Jeeves to check the same. The technician came and he checked and said there's some issues with the motherboard and took motherboard and some other parts with him. Post that it has been almost 3 months still they are not responding with an appropriate answer. Everytime we call they say that "they have forwarded...

It has been more than a month since I have lodged a complaint.

Date of complaint: 4th Oct 2022
EW Serial No: JM0BIFI2AJ2291
Validity: 13th June 2022 to 12 June 2024
Purchased from the Technician

The ticket ID - 2J12-39833MUSCKE-6778684

Company is cheating on me and falsely saying that the ticket is closed because I did not respond. In fact I have called them 15+ times and...

My TV got display issue .So I had registered complaint against my product Blaupaunk 55inch 4k smart tv . So the person came and take my TV on 9th nov 2022. He had not given any receipt or in written that we are taking TV. He told that you will get status from Jeeves. But now when I calling the Jeeves they told that it will take 21 days . And today also I had phone to Jeeves they told that the person will contact you and when I had called...

Dear Team,

I already have a complaint raised on call with the issue of the tv where I am getting blue lines on the screen.

It is my earnest request to inform your engineer to install the product in my location only, as my issue is still not resolved as only your engineer (Nasir) came and taken the photo of the product and diagnosed the problem but it’s still not resolved. Please check or ai have to go the...

I had given my TV for repair to Jeeves because it has developed some black patches on display. The TV was repaired and with few weeks the TV totally Stop working with no display. When contacted Jeeves again for 90 days service protection warranty they refused to fix the TV.

The TV was working fine from past 3 years with only black patches but after repair it totally Stop working....

There was a line on my TV scree so I have raised a service request on Sep24th 2022 through Jeeves. My TV was picked up by Jeeves on Oct1st2022. I have handed over my MI TV 32'inch for repair as I bought the complete protection plan from Jeeves. I am calling the Jeeves Customer care([protected]) daily I will get only one answer from them "we will get back to your query in 2 business Days". It's been more than 35 days till now there is no status...

I have bought a furniture from Flipkart, which was delivered on 29/10/2022 but it was supposed to be installed on 1/11/2022 and it is yet not installed. Moreover the installation team demanding money though was fixed to be done for free from Flipkart....