Jeeves Consumer Services Complaints & Reviews

I recently purchased a mobile phone from Flipkart. It had issues with the loudspeaker and because of that I raised a replacement request. They assigned a technician from Jeeves. The technician visited and confirmed the issue, but said that the blanco app that they use to diagnose the fault says that there is no issue. After sometime I received a response that my replacement request was rejected based on the technician's report. When I reached...

Bought a TV from flipkart with extended warranty from their authorized “Flipkart Protect which is off handed to a third party called Jeeves.”.
It has been 2.5 months since the TV stopped working and Jeeves has denied us service and provided false information.
We have been wasting 1 hour every day on a call with jeeves or flipkart who are playing ping pong with us and denying service.
We found that this is an elaborate...

I had made my claim on 9 Sept 2020 but yet I have not received my refund....

Complete fraud… they will just rob your tv … the cops need to check if they are robbing electronics from people and using that money for some illegal activities… very shady company...

Complete frauds … they might be into terrorism ..God knows … they just robbed my tv...

I bought the LED 4k 55 inch tv from flipkart on 7 june 2020, on the same date I bought the 3 year complete tv protection from jeeves company. My tv was fine but suddenly on 22nd january 2022 my tv start giving me problem, we got big patch on right hand side top corner while watching tv in the night, so i decided to call jeeves for technical support, technician visit to my place on 28th january 2022 and upload the video to jeeves customer...

I had purchased a tv from flipkart with Order ID - OD[protected], I had purchased their Complete protection plan along with the same. However when my tv was showing some panel issues during december '21 I had called them and their executives picked it from my house. I was told a few days later that the repair wont be possible whether I would like to have a refund of 70% of the whole value which is Rs. 7026 roughly. Since then I have...

I raised complaint for service with complete protection but they sent unskilled technician due to that they damged my product and even they not given for prolonging service by ordering spare parts, which not suitable to my washing machine, still issue not resolved...

I bought 43 inch hisense android tv in Jul 2021 (approx. 7 months back) from Flipkart and faced a physical damage now, which means display is not working and having totally black screen. Attached the image for your reference.

Upon checking with the Jeeves technician, he mentioned you should have taken Full Protection plan during the installation of TV, to get it repaired or replaced at no extra cost.

My serious...

We Purchased Motorola T.V Under 3 warranty from Jeeves consumer services
Complaint id:- JVS[protected].1.2022)
Claim id:- CLCPF[protected]
Plan id:- CPJV[protected]
On 5.11.2021 I purchased the Motorola T.V from Flipkart and paid the amount of Rs 40, 999/- then on 7.11.2021 Jeeves company technician visited our home for the installation and I took the 3 years extended warranty plan from the Jeeves company and...

I purchased the TV from flipkart with 3 years protection plan of Jeeves on October 2020.
On the month of Devember'21, I have faced the WIFI problem in my TV then, complaint to Jeeves and Technician has came after a month, the problem was not corrected. After two week, i received the call from jeeves that TV can not be repaired & replaced and they are ready to refund the amount with 20% depreciation from invoice value.
On October...

Hi, my name is Deepak. I had purchased a Laptop a year back along with Jeeves complete protection warranty valid for one year. I faced a few problems with my laptop's hardware as the Backside of the LCD panel developed a crack suddenly.

Regarding this, I had contacted Jeeves registered a complaint and get my laptop serviced. I had claimed the warranty a month before the actual warranty period ends. My request was processed...

Their Technician team and their support team are the worst one, as I got my phone from Flipkart and when tech visit they just check for 15-20 mins and they give their review that phone doesn't get heating issue or battery drainage, when I have check with Accubattery app and also calculated all reading the phone which I bought was hardly goes only 12 hours a day which is the worst one and they said that this is normal and 40+ degree is also...

I have purchased a phone from flipkart on 5th October 2021 and also purchased one year complete protection plan from Jeeves. I raised a claim for screen damage on 3rd January 2022. Jeeves took processing fee of 1000 after document verification (which was delayed purposefully for 5 days) and since then no one has come to pick the phone from my phone I have been following up with Jeeves and Flipkart continuously but all I get was a standard...

I bought VU LED 42 inch on 30th Dec 2019 vide bill no . OD[protected] along with extended waranty for 2 years vide policy number CPFK[protected] with validity till 30th Dec 2022.

I logged a call on 14th Oct 2021 about display issue and the technician came promptly, repaired something and TV started working. Few days later again TV had same issue but these smart Jeeves ppl told me that the earlier call is not closed...

Helo sir iam D bheemesh my registration mobile Number is [protected]
Recently i have Delivery vu43 4k on 16th jan 2022 actually My installation Scheduled is 18 th date in this month
But technician is come also when I was calling to him they are not respond and also they talking too much please take action in my location still they. Are not said when he is coming...

Hi,
I have purchase a Motorola TV 55 Inch on Nov 5 2021.
After a month there were some abnormal Lines showing on the TV and we have escalated to Jeeves complete Protection team.
First of all none of the Technician from Jeeves visited and checked the TV condition .
Over the call I have clearly mentioned its a manufacture damage .
But they kept on sending a mail that its Accidental damage and they will pay...

I purchased my mobile Realme 7 Pro from Flipkart with order id- OD[protected] on 25th Feb, 2021 along with Complete Protection by Jeeves with Policy Number- CMFK[protected]
Due to an accident, my mobile got damaged completely on 26th Dec, 2021 and I called the Jeeves care for my claim. They registered my claim with claim id- CLCMD[protected]
I paid the required fees of rupees 1500/- and they picked up my device on 31st...

I have bought iffalcon tv through Flipkart in 2019.i have extended warranty with jeeves Consumer services valid till this October 2022.now my led tv display problem started.8-10 lines were there in display.i have already complaint about the issue in customer care number with daily follow up but no technicians came to attend.one week over.my complaint id is CLJWD[protected].will they come or not....

I have claimed the extended warranty in my nokia 43TAFHDN tv last nobember. A replacement was allowed, I have not got my replacement tv yet. Every time I contact jeeves via email they always ask for 2 business days to resolve the issue but never replies. It's been months an di am yet to receive my replacement....