Jeeves Consumer Services Complaints & Reviews

Flipkart purchased Extended warrenty items Automatic washing machine top load add from Jeeves 3 time visit technician. last visit technical person infromed as unable to solve issues i will update jeeves. still no update 40 days we are waiting.. please support required...

I turned off my tv on 26th Nov Night and tried to turn it on Nov 27 it's not working. I complain to Jeeves. But they took three days to check and took the circuit board to replace while taking they told it only take 7 days for a replacement of the part. later Customer Service told me the company policy is 21 days for replacement of the part I've waited for 21 days. But the Technician told me the part that came from the company was wrong had...

I got a VU PREMIUM 55 INCH LED ANDROID TV from flipkart and it was delivered on correct date from ekart but it was not installed till now its going to be one week i was not even given number of assigned engineer i contacted jeeves and flipkart several times but they are saying that they are trying to resolve the issue 5 days to send an engineer and install the tv in three days the return policy will also end
Details :-
Oder...

Hi..
Jeeves is Not providing installation and demo after delivered the new washing machine by flipkart. I tried to contact below person which I received in sms but his phone not reachable and flipkart also not helping in this after contacted many times.
Its totally fake and harassment of customer.
Could you please help in this issue.

SMS:

Dear Customer,
SANTOSH RAMBHAU AKHADE (Call...

INSTALLATION of Nokia LED TV (50UHDADNDT52X) has been registered with Jeeves (Case ID: FLIN-EFIMJT-0ARJ57-XOBFSR-H581ZHP).

The installation team is still not come at home to install tv it has been 3 days to delivered my TV by flipkart but still there no one to install . Please arrange technician as soon as possible....

Raised a issue on 17/12/21, still not getting any kind of response from jeeves support team.. everytime u call them only one answer i get from them to wait for 2 working business days..
Name- Gayithry SB
Complete protection number- CPFK[protected]
Claim ID- CLCPN[protected]
Registered email id- [protected]@gmail.com
Registered number- [protected]
Alternate number- [protected]...

My order was placed with Flipkart for the mi tv 55 inch 4K with extended warranty
Order was placed on 22 dec 18

The tv was replaced 2 times
Hence the warranty started from post 1st jan 21
Jeeves isn’t accepting the claim request n are going by the first order placed date

Pls help...

I purchased TV ON FLIPCART. & 2 Years extended warranty in JEEVES. I claim warranty on TV. NOW JEEVES Customer care telling like TV not repairing so we will refund amount. as per their warranty terms and condition they have to pay 70% of product value but now they telling we will deduct services charges from refund value. as per their terms and condition 70 % of product value is Rs 5249/- But they telling we will refund Only Rs2, 474/- &...

I purchased Thomson 55 inch tv in nov 10 with complete protection plan with Jeeves. From day one I can see black patches on screen .. clearly visible on white screen I complaint to Jeeves engineer came took pictures and said that we will replace the tv . This has happened previously also with many customers this is due to dust in the air it is not repairable . Panel will b replaced but after one week the call and telling me this is not covered...

Last year i baught lg smart tv with 3 year complete production now my tv picture quality haev some problem...

Had taken 2 years extended warranty for my OnePlus TV from Jeeves (invoice no. JVS/11/0315 dated 15 November 2021).
On November 19 2021 i intimated for cancellation and full refund (within the permitted period of 30 days) and provided them with all the details as requested.
Still they have not provided refund and are not responding properly to my reminders. They have been delaying for no reason at all and indulging in fraudulent...

(This is regarding Extended Warranty with JPPOFFK1654109 for your LED TV.
Your claim has been successfully registered and your Claim ID is CLJPJ[protected].)

As above mail. I claim warrenty on my TV. JEEVES Technician vist our place and took TV from home. Now i called customer care, that people telling TV not repairing we will pay 70% of money & you already received mail about this. But i did't receive any mail. this...

Hello Sir/Madam,

I bought a Nokia TV 43 Inch Full HD TV in Nov 2020, however in June 2021 the display had some issues and they had it replaced in July 2021 with the a new TV and at the time i bought a complete protection plan from the repairmen with the plan start date as 8/11/2020

again on Nov 2021, the 2nd TV also had a display issue, so i called them on 7th November 2021 and told them issue,
br...

I had ordered Realme C11 2021 phone on 12th December 2021. The phone was not satisfactory because the camera was bad in quality. I did a refund request but the technician never visited my house. Instead he asked for the happy code to do the job. I asked why it was required, he said the job can not be completed without this.

2 hours later, the refund window was closed by the technician. I tried contacting them again but they...

Date 14-DEC-2021,

Jeeves Customer Support:[protected],[protected],

Clime (CLCMI[protected])

Hi Team,

The clime is rearding Screen Damage and which is rejected without valid reason.

I am attaching complete Email conversation as i sent multipule emails with valid images eventhough Clime rejected as comments as not provided photos.

Thanks,
Thirumalesh....

Plan Details: Plan ID: CPJVO[protected] Plan Start
Date: 30/10/2021 Plan End Dare: 29/10/2024

I tried to register my complaint from 31/10/2021 but they registered my complaint with great difficulty after so many days(18/11/2021).After that he asked me for account details through mail. I sent him the details on the same day (18/11/2021). Since then till today these people sometimes give time of 8 days, sometimes they...

My name is Ajith TS and I ordered a Thomson TV from flipkart with extended warranty. Order ID is OD[protected]. Now the above product is not working and I made a complaint. After my complaint the technician visited my home and took my TV for repair. Unfortunately, days before I got a call from my registered mobile number and told me that they cannot repair my tv and my Refund is accepted. Also told me to send the bank details. But...

I have brought Nokia 50 inches TV from Flipkart on 16th Oct 2020. it has been Installed on 23rd Oct 2020 by Jeeves Executive at the same time the Executive had taken the amount of 3055/- for a COMPLETE PROTECTION PLAN for extra 3years warranty by Jeeves so I have paid the same. But I received the mail that the COMPLETE PROTECTION PLAN has been successfully enabled that I receive the mail with the plan start and end date but in that, there...

The Jeeves Engineer stole 2 wall mount out of the four. Hung the TV with only two mounts which is highly unstable....

In March 2019 I had Purchased iFFalkon 55tv from TCL via Flipkart.
The TV had screen flickering issues on right upper corner.

I have registered a claim with Jeeves in Sep 2021, as this was under extended warranty till Mar 2022.

After 4 months after multiple emails and calls to them they agreed that they cannot repair the TV and will refund the amount of 26, 500 rupees in the email.

They...