Jeeves Consumer Services Complaints & Reviews

In March 2019 I had Purchased iFFalkon 55tv from TCL via Flipkart.
The TV had screen flickering issues on right upper corner.

I have registered a claim with Jeeves in Sep 2021, as this was under extended warranty till Mar 2022.

After 4 months after multiple emails and calls to them they agreed that they cannot repair the TV and will refund the amount of 26, 500 rupees in the email.

They...

When I purchased 415 L FRIDGE from FLIPKART . During INSTALLATION Jeeves Executive give a PROTECTION PLAN FOR RS 4315.00 vide INVOICE NO INVDG-FO-CK1DWSLEMBXVMFT68G42JFRM[protected]dated28.10.21 and same is cancelled on my request through CUSTOMER CARE. I have requested for my refund but they are not REFUNDED MY AMOUNT. I HAVE ALREADY SUBMITTED MU BANK ACCOUNT details. My policy was cancelled on 1.11.2021...

Hello,

I bought a TV from Flipkart on Nov 9th 2020, in June 2021 had a issue with TV and thru Jeeves I got a replacement in July 2021

And while getting a replacement I purchased a complete protection plan from TV repair guy(Jeeves guy) which had purchase date as same as first purchase Nov 9th 202p

And again in Nov 7th I had a issue with the TV and raised a complaint with Jeeves complete protection...

Hello Team,

Reg complaint ID - 6288343 provided from Thomson care.

My TV was taken from jeeves team and now my backlight issue did not solved but they broken my display which appeared new issue.

And I thought it will progress under above complaint ID but it was closed after speaking with your customer care team.

Important: First without my knowledge why you are closing my complaint...

From Chennai, Tamil Nadu
I purchased a mobile through flipkart online service. It is a defect mobile. As per the process, jeeves company doing technical visit. First time technical visit completed but he did not submitted any report to flipkart. That tech visit person asked me that he will take the mobile to shop and do the repair and give it back. I objected that option, because it is a new mobile. Again flipkart arranged 2nd tech...

I have purchased MI TV and Complete Protection 3 yrs plan with policy no CPFK[protected]. My TV stopped working on Nov 20, 2021 and I lodged complaint to Jeeves by calling their customer support at [protected] on Nov 22, 2021. They registered my complaint on Nov 23, 2021 with ticket id 1K23-44288SPSCSA-6318560, the same ticket got rescheduled on Nov 25, 2021 and then got cancelled on Nov 26, 2021 without any visit of technician and without...

An amount of Rs.1125 by cash on 06.12.2021 was handed over to Mr.Sakthi installation personnel of new SAMSUNG washing machine. Till date I have not receipt nor acknowledgement from Jeeves. My mobile no. Is [protected]....

I had purchased a Complete protection plan under Jeeves for Mi 32" TV (bought from flipkart) on July 20th 2020. The TV started flickering and the images were showing lined and cracked but has NO marks or cracks on the screen or anywhere on the TV.
I raised a service request for technician visit on July 2021 and technician visited and confirmed screen got repaired and will be repaired at free of cost as per policy. But more than 15...

Company harassing from over a month and not giving service. I have complained 6 times. Sending mails continuously but the company making excuses of serial no. Mismatch after waiting for over three weeks which looks a mere excuse as they couldn't match the serial no. in 3 weeks times. I have checked the serial no., It is same on product and invoice....

I bought wall mounted kodak led tv but it is not working properly kindly replace it or refund full payment...

Hi Team

This is my CLJWN[protected] cliam ID with Jeeves. They are not providing me the warranty of my TV. They saying false statement that its not covered under warranty. This is not a physical damage, I'm not sure why these people not providing me the warranty. Kindly help me on this.

Seshu
[protected]...

I have bought a Motorola g60 handset on 10 July my phone got water damaged and I have to file claim for that, earlier when I filed the claim the company executives told me that pay 1500 processing fee and we will get your phone repaired . I paid the amount my date of claim is 10 November 2021 and on 16 November 2021 my phone was successfully picked up by bluedart as jeeves sent them after that the told me to wait for 10 business days. I waited...

I attached a flipkart assigned technician Sunil Sarkar photo, bill copy given by him, image of the damage pipe he connected with my geyser, original price of the pipe usually sell in Flipkart, and the message that Flipkart and Jeeves together sent me today that again they assigned that Sunil Sarkar for installation.
Yesterday one of Jeeves technician told me that person Sunil Sarkar left the job because he cheated other customer then...

I have been awarded a refund by jeeves against a faulty television on November 3rd.
But til date i have not received my money...

My order for Motorola ZX pro tv got delivered on 26th Nov 2021. But no installation executive came to my location till now. It's already been 6 days. Please take quick action ASAP....

Brought a TV from flipkart with extended warranty from Jeeves.(Plan no: JPPOFFK1330635)

There was a panel issue in TV, contacted Jeeves and there representatives have collected the TV and informed that they cannot rectify the panel and instead agreed to refund 70% of the MRP. This was on[protected].

During the registration of complaint, their representatives entered the mobile number incorrectly and I requested...

Case id- FLIB-76M1KU-HVG75O-7KF6UN-4OIZZ9M. This is regarding installtion of bed I have purchased from flipkart. It was suppposd to be installed by 26 Nov, but till date it had not been installed. And also I am receiving SMS everyday about the technician coming for installation but he has not come and also not contacted. The number provided for all the technicians is switched off everytime I try to contact. Send the technician as soon as...

Me Purchased extended warranty from jeeves technician on 8-oct-2021 and my TV having some issue and replaced by brand and me purchased the warranty from Brand only. Now, i need to cancel my extended warranty that i purchased through jeeves technician as my tv got replaced.
And after that me called jeeves support team and raise a cancellation request of my policy/extended warranty on 31-oct-2021. (AS ITS TOLD BY JEEVES CUSTOMER SUPPORT...

REMINDER-8053
MarQ by Flipkart 1.5 Ton 3

Star BEE Rating 2018
Inverter AC - White
1. [IMEI/Serial No: FKAC153SIAO1828
3471, FKAC153SIAI18231224 ]
PLEASE FIND THE ATTACHMENT & DETAIL AS PER REQUIRED.

Dear Concern
I have follow-up for my reimbursement amount from the last 7 months, still i have not received .provide the reason for delay. Every time I have provided all the...

OBJECT: FINAL NOTICE BEFORE LEGAL ACTION

Dear Jeeves Team,

We have repeatedly advised you of your very long overdue balance in the amount of [Rs.16000.00/- (80% of the invoice amount) :- Motorola Moto Z2 Force Plan ID - JPPOFFK1026391]. Since you have not made payment yet after a very long period of time with repeatedly multiple follow-ups through E-Mails as well as Phone-Calls, we have turned your account over...