Jeeves Consumer Services Complaints & Reviews

I have bought a complete TV protection plan for 2-year duration (CPFK[protected] through Flipkart for my Thomson LED TV, early this month I had a problem in TV. Logged a complaint & technician visited and identified one part to be replaced. After that 16 days has been gone but no response.

I have 3 times to their call center but every time they say part is yet to receive and not givng any affirmative timeline infect no they...

I have policy with Jeeves complete protection services and claim registered on Oct 21 that my Tv stopped working. After many follow-ups and calls a technician showed up after 11 days and checked the tv and told he need to order a new part. The part finally came after 1 month of claim registration.
Now the technician came with part to only tell that they ordered a wrong part and will order again the correct part. This time the support...

I have register a complain on 13th nov 2021 and payment done on 15th November after waiting 10 days jeeves not picked up my parcel and after calling many times in customer care not getting satisfactory answer. As my mobile still damage and i already baught complete mobile protection plan from jeeves.
Plan Id: CMFK[protected]
Claim Id: CLCML[protected]
Mobile Number: [protected]...

I've raised a complaint on 3rd of october for my tv repair, after waiting for so many days the cancelled the request just because I missed a single call. they never updated me even after closing the request. On 6th of november they again raised a complaint on the same day technician visited my place but no update after that, everytime I call them they say they are escalating to the concern team and will contact me within next 24 hrs but no...

I am Dr Jinu C Soman, from Cochin, Kerala. My registred number with Jeeves is [protected]

I have bought a VU 55 inch LED smart tv on 6/7/2019 from Flipkart, along with an Extended warranty from Jeeves for 2 yrs. The extended warranty will be active after the 1 yr warranty from the VU company.

My TV started malfunctioning on 7 September2021 and have informed Jeeves Extended warranty team with required documents...

Date of Complain: 17-Oct-2021
Complaint Mobile number: [protected]

I have raised complaint to fix the Washing machine, its been month this issue is not resolved and when i requested for refund since as per terms amount will be refund if issue is not resolved.

They continue to give excuse and not fixing issue or refunding the amount.

Now i'm looking to get refund since i cant rely on them...

I purchased a washing machine on 28-Aug-2021 and it is not working since 08-Nov-2021. I have raised complaint to customer care & they said parts need to be replaced. But till now they have not replaced the part. Please help.

Thomson 6.5 kg Six Action Pulsator Fully Automatic Top Load Grey
Serial No: TTL[protected]...

This jeeves complete protection is so cheap and fraud that, no one would opt and Flipkart and Jeeves both togather making customers fool. Their customers will each time say, they would take 2 business day, it has been months and each time I reach their customer care, they say two business days they would take but till date no solution.

I have purchased the MARQ LED TV 43" on[protected], but after 7 Months, The TV stopped working,...

I have purchased a Thomson LED TV from Flipkart platform and taken a protection plan also for the same. My tv got faulty for that I have raised a complaint on 12th of October 2021 regarding not working properly screen and sound of my tv, but it's 37 days have passed but still no resolution has been given by the Jeeves.
I have called many times on toll free number for my complaint. on 29th October 2021 they assured me that we have no...

Sir/madam
I ordered the Miss and chief semi assembled kids cycle from Flipkart on 16 Oct Nov 2021 with 499 rs installation charges acc to Flipkart installation of this product need to be done on or before 29 Oct 2021
I contacted Flipkart customer care number for this issue they give me date 1st nov 2021 for installation but installation person came on 2nd nov 2021 but that product is damaged so I replaced that product on 2nd...

I purchased 43 inches Realme TV on 28th may 2021 from flip kart wroth Rs. 23, 999/- and additionally i added the Jeeves protection wroth Rs. 2, 500/- . 4th month tv shows the display problem, September 25th one ### came from Jeeves . and then he just look the tv and go back, then no reply, again i contacted the Jeeves and then another guy came on 28 October . and also the next day i got the call from flip kart protection and they says that,...

We had taken 2 years of extended warranty along with 1 year manufacturing warranty of our MI TV, now the warranty is valid till 2022 and there is panel issue in the TV confirmed by MI technical team. Now instead of giving the part replacement Jeeves is forcefully is asking us to take some amount and give back TV to them, overall its our loss. we have taken extended warranty to avoid these kinds of issues. If part is not available its not...

Refund issue
We r no more interested for repair after waiting almost 40 days
Asper company norms We have right to claim for refund if problem not resolved with in 30 days
Reply to both mails ask y they can not return and refund
My mail
[protected]@gmail.com
[protected]...

Hi,

I had bought "Vivo v21 5G" Mobile from FlipKart on 4th May, 2021 with "Complete Mobile Protection 1 year for phones between 30-35K". Following are the details of the plan:

Details:
Plan Name Complete Mobile Protection 1 Year for phones between 30-35K
Plan ID CMFK[protected]
Plan Start Date May 8, 2021
Plan End Date May 7, 2022
Device Name ViVO V21 5G (Dusk Blue, 128 GB)br...

Hi,

I purchased the following product from Flipkart -

LG 108cm (43 inch) Full HD LED Smart TV 2018 Edition 43LK5760PTA
Product Cost - Rs 40, 430

Along with One year Extended Warranty - Warranty Provider - Jeeves.
Extended Warranty Cost - Rs 3, 499

Order ID on Flipkart - Order ID: OD[protected].

I have been following up for the warranty claim...

Hi Team,
I have raised repair request on 23-Oct-2021, initially jeeves team asked to wait for 7 working days. After 7 days also there was no response from them. I am trying to call to customer care from 1-Nov-2021 onwards, they are saying that we escalated the issue and we will get 2 workings days.
I am calling to customer care every 2 Days and i am getting same response and asking me to wait 2 working days.
They are...

Sir my name is mohd shoaib ahmed I my scholarship is sactioned but pending at district offficer for realesed of amount I am waiting from 6 months sir pls help me to realese these amount for me I am kindly request to take serious action...

We ordered a mobile in Flipkart and got to know there is some problem in 108 mp camera after taking there is some lines coming in the picture...

Raised for replacement and technician not visited my home and putting as remarks replacement rejected and again done the complainant and again have same experience...

Third time made a complainant and still waiting for the technician visit but the technician is not responding...

I have issue for Thomson smart TV in display, i raised the query then provide at claim ID:CLCPD[protected] at 31/Aug/2021 from Jeeves support, After one week, service engineer came & check the product, he said, product is warranty period, So, Product will replacement the old product, But still Date, there is no positive reply from Jeeves support, in every mail & Call, wait 2 days we will resolve this issue, but finally not get solution from...

[protected] this is my registered phone number.i m coninuously phone your sopport team for my tv repairing but all time they told me to wait for 2 days.this prblm start from 2 months ago.pls solve the issue as soon as possible....