Jeeves Consumer Services Complaints & Reviews

Hii jeeves
My plan id is :- JPPOFFK1149726
I received phone :- 9 mug 2019 then i mail my phone back panel some scratches. Today 25 days complete but your company not solved my problem i send mail i call customer care number but not solved my problem
Reply me fast as soon as possible
hii jeeves i receive phone 9 aug i send lots of many email after 9 aug please call me .
My policy number is:- JPPOFFK1149726br...

I filled a complaint about my mobile which had liquid damage on 10 August 2019. Then on 25 August I got call from Jeeves they told me cannot repair my mobile as no parts are available so they told me they will give 80% refund of my mobile amount within 5 days.
But it has been 10 days and no refund us given to me and whenever I call customer care they give me different excuses every time.
I demand my refund as soon as possible...

Hello there as per my policy claim id: iw[protected]] under plan id jppoffk1278013
My device display was accidentally damaged
Then i registered a complaint for claim the insurance at 13 aug 2019
Jeeves team said u need to send all relevant documents which i send them
They take 6 days for verification.

My device was picked-up on 19th aug 2019

I called them regularly after 5 days interval...

Hello there as per my policy claim id[ad[protected]] under plan id jppoffk1045731
My device display was accidently damaged
Then i was egister a complaint for claim the insurarance at 13 aug 2019
Jeeves team said u need to send document i was sended
They take 6 days for verification and payment giving me a layment link.

But after that team jeeves said your device will be picked-up within 3 to 5...

Dear sir,
My phone has damged by headset problem.. I get warrenty through the invoice bill.. So please send my product invoice bill in my gmail.
Oder id : od[protected]
Mail id : [protected]@gmail.com
Service centre ask for the invoice bill for this product. Beacuse i have no hard copy bill for this product. So please send the invoice bill for my product. No any other option for me to repair my phone...

As per the company's terms and conditions the phone has to be picked up within 2 days after you follow up the steps and pay them 1500 service charge. Though i paid it and then after also my phone wasn't picked up by the service partner. They were always and always telling me on call to wait for 2 days your phone will be picked but still nobody came for the pickup and it's been 14 days i've been through such torture.
I need a genuine...

I sent my asus zenfone maxpro m2 in repair as it was liquid damaged so i waited for 10 days and then i got a call from jeeves mobile care they said that they will refund me 80% of my mobile price as they could not repair the phone as no parts are available the person told me to submit my bank details and i did it within an hour and after that he told me amount will be refunded in my account within 5 days. So 5 days are over and no amount...

Jeeves is disrespectful on delivering service to its customers, hence bad time management.
Complaint was registered on 5th aug. I was advised 1 weeks time for them to get the replacement of faulty power board. They informed me they recieved the replacement part on 20th aug. They keep promising to assign and send a technician everyday. They manage to send someone over today 29th aug. To replace the faulty part. But guess what? The replacement...

(Asus zenfone lite l1) dear sir i call many times them but i got response only this number is unavailable and i paid 500rs for display broken charge also still i didn't get any solution for this problem and i called flipkart customer care also but they are telling me you wait for 24hr our customer service provider will get back you now what i do please give me this problem solution please...

My complaint about your services it is the worst services i ever seen, this people dont hav mobile parts which they hav to repair yes thats right instead they ask to take 80% of money of brand new phone not even used for month such worst services you guyys give i advice more people not to buy any protection service from jeeves mobile protection
They dont even reply for one month just a harresment...

Hello there as per my policy claim id ad[protected] under plan id jppoffk1114142, device was received at 20 - jun - 2019 12:00 pm. But even after 60 days of max period to repair my device.. I haven't recieve my device.. I had called manyexecutives but they always gaved me fake updates.. This felt me like cheated toward the protection policy... Please look into this matter as soon possible.. It was better to get my cell repaired in a local...

Respected sir,

I have purchased a phone from flipkart vivo z1 pro imei:-[protected]
And also have the policy no:- jppoffk2179159
There is 20 days and still i didn't get any services from you even your employee refused to give insurance policy copy.
That means now i have to present the issue at consumer court.
Looking forward to your reply.
Complain id:- cmp[protected] on 5/08/2019br...

I ordered vu led tv (55-oa/55-oa v1) (Case id: finv-3mor3b-1vhep9-97mfjo-c5jnwqb) in flipkart and jeeves services privated ltd is the service alloted for us for the installation process and i received it on aungust 21. For past 3 days they ara saying the installation will be done within 48 hours. When i contacted the head off they said they would arrange for it. They just kept on postponding the installation process to august 26. Kindly check...

Fraud alert: my mobile redmi note 7s was liquid damaged and i asked them on 21st of july to pickup my phone... I paid 500 bucks extra when they asked.. It was picked up on 30th of july and i got a message that your mobile is received and we will repair and deliver it to you within 10 business days.. Today is 23rd day.. And they are saying all kinds of stories.. I am vexed by calling them daily.. I even asked for my mobile back in whatever...

Extended warranty plan jppoffk203528

On 22nd july, i registered a repair complaint call no: jokh[protected].

On 24th july, mobile was collected by blue dart awb: [protected].

On 2nd august, when i spoke to jeeves customer care executive regarding the status. I was told, mobile is under observation.

On 7th august, when i spoke to jeeves customer care executive (Vikas) regarding...

I called jeeves customer care atleast 6 7 times and emailed them around 5-10 times but there is no update from them regarding my phone pick-up.

Every time i call they mention there is some technical difficulty which is wiered as i do not understand how there can be technical difficulty for 1 whole month. And every time they assured me thaat within 48 hours my phone pick up will be done but it never happened.

I...

I am suing this company for fraud and harassment. It's been 4 months and they never picked up my phone. I have a dead phone for 4 months.

Plan id - jppoffk391923

No one is helping me in this company. I call them every day but no response. If anyone facing the same issue please email me. We will all together sue this fraud company.

First, they should start firing their lair agents....

I bought asus zenfone max pro m1 (6gb ram 64gb rom) from flipkart with one year protection plan. So when i got my screen damaged i called jeeves and paid 500 rupees and then handed over my phone for repair on 26th july. Now it has been 23 days still i didn't get my mobile back. Each time when i called to customer service, they are telling you will get your device with in 3days like that. Even i sent many mails but no use. Kindly look into...

Hi,

Policy # jppoffk222431

Is there any one who can attend to my case. I feel you guys (Jeeves) are very irresponsible towards attending complaints. The worst pathetic service offered.
You have failed in all aspects of your extended warranty agreement terms and conditions. Jeeves csr should learn their agreement poilcy.

My mobile was picked up on 12th july 2019.
15th july it was...

I have already raised claim on my plan id-jppoffk1145602,
Also, i have already paid 500 processing fee on 5th july 2019 and my mobile picked up on 19th july but i didn't received my mobile back you are promised 15 days for repair but where is my mobile today is 41 day,
My claim id is - ad[protected]
Waiting from their side, no response since last 41 days,
I am called on their helpline number 10 times
Also,...