Jeeves Consumer Services Complaints & Reviews

This is to inform you that my mi led tv extended waranraty covered by your jeeves company. My tv occurs sound problem at 22 august and me complaint your customer service. Customer services provide me technician after seeing my tv technician said to your tv motherboard has problem. Technician said to me your tv board replace till 10 to 20 day. But now till day no update for your ward. Many times call customer care customer care says i am waiting...

I’ve filed a complaint and request them to fix my kodak tv, for which i’ve extended warranty. But its been a month now, and every time i call customer service, they are giving me the answer that its gonna take 15-20 days. But its been one and half month now. I’ve been calling them emailing them but no one seems to be giving a resolution or right answer. I dont know what to dot next.
Now i am only left to go legal against them...

I am surprised when brands like flipkart are choosing jeeves as service agents since their service is worst. They don't know to diagnose the issue nor they are able to provide valuable feedback to the customer. The service guy from udupi (Harish) spoke nonsense when i asked him for a refund due to s/w bug in the newly bought iffalcon 40f2a. Instead of replacing/ refunding they did a factory reset and still the issue is not fixed. Again upon...

The jeeves agent from udupi (Harish) kept rejecting my request even after showing the video proof and have put me in a helpless situation even after being a long-term customer for flipkart.
Really a poor service from these people. I would request people to pay a little more and buy electronics from retail store. Don't fall for this trap and waste your valuable money and time....

This is to inform that my mi led tv 4a is not functioning properly since last week. I need it to be repaired as soon as possible.
So i want to claim service for it through the extended warranty plan which i purchased from you.
My tv is not working properly and it is not displaying the content available through the dish connection which is under the terms and conditions of the extended warranty plan. I bought it last year in...

Hii jeeves
My plan id is :- jppoffk1149726
I received phone :- 9 aug 2019 then i mail my phone back panel some scratches. Today 45 days complete but your company not solved my problem i send mail i call customer care number but not solved my problem
Reply me fast as soon as possible
Hii jeeves i receive phone 9 aug i send lots of many email after 9 aug please call me.
My policy number is:- jppoffk1149726br...

Hii jeeves
My plan id is :- jppoffk1149726
I received phone :- 9 mug 2019 then i mail my phone back panel some scratches. Today 40 days complete but your company not solved my problem i send mail i call customer care number but not solved my problem
Reply me fast as soon as possible
Hii jeeves i receive phone 9 aug i send lots of many email after 9 aug please call me.
My policy number is:- jppoffk1149726br...

The company is denying the service even though i have accidental claim and they are saying to me to wait for a month for the phone to be repaired which is not acceptable, their terms and conditions say if you opt for pick and drop service however they are not providing the option to visit the store which is even affecting my sister's marriage. Their supervisor named james is on the call and is very rude and said that raise the complaint,...

Jeeves company policy 10 calendar day repair or replace and after 10 day 80 % value of purchase mobile.
But till time Jeeves company not provide my mobile or not give 80 % value of mobile.
Many time i m try but they don't reply
Detail of my mobile Asus Zenfone Max Pro M2.
Company picked 23 Aug 2019 till time not repaired. I have this issue to escalate to higher authority but higher authority also not solve my problems...br...

Hi,
I purchased extended warranty from jeeves (Ew invoice attached) for my new thomson tv (55 inches) which i purchased from flipkart (Tv invoice attached).

Due to technical problems with the tv, i returned my tv to flipkart and requested refund for extended warranty from jeeves on 27/8/19.

Multiple reminders sent on 28/8/19, 30/8/19, 3/9/19, 11/9/19 but refund has not been processed though it was promised...

My mobile is purchased on flipkart with jeeves insurance so my mobile small speaker problem they say pay 500 rupees im told to they ok my is picked on27th august today is13th september my mobile did not get i'm called customer care they are not responding they are all saying came in two days many many times they did nit giving tracking id how to we track our mobile...

I have purchased extended warranty for my Kodak LED TV from Jeeves through installation guy. It was told to me that I will receive a warranty voucher and receipt on my email address. Payment was online through their payment gateway Razor-Pay. I provided Payment confirmation and SMS screenshot to their email ID: [protected]@jeeves.co.in. Transaction happened on 16th August 19. I am chasing Jeeves over customer call number and frequent...

I have taken a mi led tv 4a 43 inch on 02 jun, 18 and 2 years extended warranty by flipkart protect sold by jeeves consumer services which is valid till 31 may, 2021. Now 1 year of mi warranty is over and jeeves warranty have started and bad luck that my mi led screen display is not working. I cannot see anything on my mi led. So as i have purchased additional warranty from jeeves i have contacted them on 05 sept.19 but to my frustration...

Dear sir,
I raised my claim with id ad[protected] for my mobile 'oppo reno 10x zoom' on 15th august 2019. Payment was done on 16th august 2019.

After my extensive follow up, device was picked up on 24th august i. E., after 8 days. As per the tracking id, device got delivered in service centre of jeeves on 29th august 2019.

After passage of more than 18 days (12 working days) i couldn't even get the...

I Have Jeeves mobile protect insurance from Flipkart, I have purchased the mobile from Flipkart and also bought Jeeves insurance with it. My phone screen got broken accidentally. I have complained about this and register the claim on June 10. My claim is approved by Jeeves team and the customer care executive inform me that my phone will be picked in three days. But my phone is still not picked. However, I have already registered many complaints...

Dear sir
Jeeves company policy 10 calendar day repaire or replace and after 10 day 80 % value of purchase mobile.
But till time jeeves company not provide my mobile or not give 80 % value of mobile.
Many time i m try but they don't reply
Detail of my mobile xiaomi mi a1.
Company picked 24 aug 2019 till time not repaired. I have this issue to escalate to higher authority but higher authority also not solve...

Deep j patel
[protected]@gmail.com

Device number: [protected]
Policy number : jppoffk744274
Plan id jppoffk744274
Claim id ad[protected]

I purched samsung s8 as well as 1 year mobile protection package on flipkart but now mob display is demage and some charging problem on my device. I already paid claim charges on jeeves protection and complete all the documentation. But...

Sir my name is rinku aggarwal i buy a smartphone asus zenfone it is not working properly so i call service center. They pick my handset from 18.8.19and tell returned it with in 10working days. Then after i context through toll free no about the st. Atus my hand set but they set a
Fter26august they have no information update about my hand set and nobody returned it since yesterday. Please sir help me to return back my handset thank...

I have requested for cancellation of extended warranty on 14th august 2019. I have received a reply through an email to share the bank details for processing the payment, which i have shared on the same day to them.

On 20th august i have received another email where they have mentioned you will get your refund amount in next 02 business days.
After completion of 02 days, i have taken regular follow-ups, where they are...

I have requested for cancellation of extended warranty on 14th august 2019. I have received a reply through an email to share the bank details for processing the payment, which i have shared on the same day to them.

On 20th august i have received another email where they have mentioned you will get your refund amount in next 02 business days.

After completion of 02 days, i have taken regular follow-ups, where...