Jeeves Consumer Services Complaints & Reviews

I have submitted my mobile for insurance claim purpose. Today it is 21st day. And they are not receiving the call. No update on mobile. What am i supposed to do ? My claim id: AD[protected]. This is very poor service from jeeves. This needs to be resolved asap. Or else there would be no option left for me other than taking a leagal action on flipkart and jeeves. Total fraud company....

I purchased Daiwa LED tv on Mar 2017 & taken extended warranty with Jeeves Consumer services.Now my Tv was not working.so called many times to customer care but there is very poor response from Jeeves team.While asking service they are telling send your gov ID card, warranty certificate.it is not fair. other wise they will not providing service.if someone don't have any mail id then they will never get service.so it is wastage of money &...

Installation for TV Unit should done before 10th June... however there is no call regarding this till now... when I called toll free number for several times... everyone promised me that it will be done by EOD... I did not receive any call or message till now.. how many times escalate.. reallyworst services... ever after several follow ups.. nobody bother to call ......

I am facing difficulties while claiming my extended warranty even after providing the required documents no actions taken yet.
thier customer service is pathetic have no information at all. they hang up the call after keeping you wait.
tv series number. BT719EWD00290
I purchased led tv from flipkart and after a year flipkart suggested extended warranty from Jeeves Consumer Services Pvt. Ltd. which I bought for both...

I have bought a AC from Flipkart. They allocate Jeeves for installation. Initially Jeeves send me some sub-contract people, they don, t have enough experience on installation. They haven't follow instruction for installation from AC manufacturer. They haven't purge air from they product using vacuum pump. Because of that i felt cooling issue in few days. I ask Flipkart to replace the product. They take it back and replace new one behalf of...

I purchases 2 year extended warrant to my refrigerator but jeeves consumer service centre tool free no not entertain any extended warranty complaint ant not enrolled any complaint. I call service center toll free no., several time each and every executive pass another person and lastly he say you send email with purchase receipt extended warranty receipt and id and address proof but each and every document provided when purchased extended...

I have raised a complaint 6 days ago..Plan ID: JPPOFFK293552. But till today no one has attend for the service. Could you let me know for how many more days we need to wait for a service. It is pathetic to take this warranty from Jeeves. For a single service it is already 5-6 days has passes.
Today when I called one of your representative, he informed that today he has lots of work and so he cannot attend today for my service.
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I raised a ticket for repair of my device Realme 2 pro on 22nd May 2019 and it was picked up from my home on 22nd May 2019. They have promised me to deliver back my device after repair within 10 business days which is also stated in their policy. 4th June 2019 was the 10th business day as per them and still as on 7th June 2019 which is 12th business day as per them they have not yet started diagnosis of the problem and they are responding...

I had raised a claim for theft of my phone and I was told by the insurance company that 6500 rupees would be reimbursed into my bank account.For reimbursing the amount, they asked for an FIR copy with the signature of the sub inspector, Stamp of the police station and IMEI number of the phone, which the police is denying to give. According to the police, FIR is booked only for theft mobile phones which cost more than 50, 000 rs. Instead the...

I have bought noble 50" tv along with jeeves extended warranty & the tv went to comma stage a month back. After complaining to jeeves service center, the engineer came & booked for replacement parts. Now it's over a month & still the spares are yet to be received. As per sla of jeeves, any spares replacement will be within 15 days or they have to replace or refund the amount paid by calculating depreciation. I have fed up with their call...

They are not lifting the cuswtomer care number if they lifted the phone automatically phone is discunecting i am traing to coantact toady monrning form 2hours they ar noit lifting the phone they are full busy

My redmi note 7pro was screen damaged my cusumer number is
Dear krishna chaitanya,

You are requested to submit the following documents for processing the claim against claim id oc[protected]-00011588...

My mobile is under protection for two years... There was a minor problem in the speaker and i raised a compliment my mobile was picked by company and 10days was tat time they were not able to return my mobile in time.. They gave me choice of 80%cashback. I agreed how ever they have not given me my money nor mobile. Not even responding properly over email. I want my money as soon as possible so that i can purchase a new mobile.. Such carelessness...

Dear, ew service provider, i am very very unhappy from your office. I am purchased a vu tv through flipkart on 2017 for rs. 34999 for 45 inch. And within warranty period of vu tv co, the tv has upgraded due to defective and i paid extra for rs. 7000 for 50 inch. Now few days ago on 12th april 2019 that tv has defected within ew period but money has not refunded till date. Many times i contacted with customer care. My registered mob no [protected]...

Hi I have taken a mobile protection plan from flipkart for my mobile however when I am trying to contact customer care[protected] its not connecting and every time I am waiting for about 5 mi and call gets disconnected without connecting to a customer care executive.

I tried to contact flip kart and per them you need to keep trying and there is no other way to contact the customer care.

My mobile screen...

I have sent you a Mobile on the 17th as per your SLA T&C which I got in mail Post purchase which mentioned SLA include all 7 days of a week the 10 day's period has been completed still you keep on saying it is still in service centre ...As per your T&C I should have received the mobile by now which is either repared or replaced of same Mobile as per you T&C but not receiving any update from you... Don't fool me by saying business days as...

I have sent you a mobile on the 17th as per your sla t&c which i got in mail post purchase which mentioned sla include all 7 days of a week the 10 day's period has been completed still you keep on saying it is still in service centre... As per your t&c i should have received the mobile by now which is either repared or replaced of same mobile as per you t&c but not receiving any update from you... Don't fool me by saying business days as...

I am Himank varshney submitted my phone on flipkart complete mobile protection plan on 9-5-2019. When a register my accidental damage screen protection complaint on jeeves they said they will repair my phone on 10 business days but till now i am unable to get my phone back. Every time i call the customers care they didnot recieve the call or busy or hold for 15-20min some time call is automatically cut. .I checked your term and conditions...

The glass of the front screen of my mobile phone has one crack of about 2 cms., which developed about one week ago.

For the past few days i am unable to contact jeeves consumer services, as their phone[protected] is non-functional. Even today this phone is not functional.

My mobile protection plan of one year was upto 23 may 2019.
Today is 27 may. It is requested that jeeves may kindly consider my...

My vu tv 80 CMS (32inch) LED TV serial no. BT717EWD00363, model no. 32D7545 is not working for 5 days. Sound is ok but display is black. I need servicing as my tv is covered with warranty period. I purchase the tv on 21/09/2017 and extended warranty is upto 20/09/2020. I attach aadhar card for my identification and warranty card for getting servicing....

I bought the new tcl tv from flipkart.
Service engineer come to home and fixed the tv.
Last he charged the amount of fix.500 rs

I will call him bt cannot attend the call

Rules and regulations base
It's a free installation free of cost..
I want my money back

Very bad services and responsibilities.

Enthonnu service aano entho oru mathiri munjiya erpadu....