Jeeves Consumer Services Complaints & Reviews

I have filed a claim on 21 set 2019. I got an email to pay 500rs in advance which i paid immediately. After 2 days my device was picked up on 23 sep 2019. Later i contacted them to know the status. They told me that device will be delivered in 10 business days. Now more than 10 business days are over. When i tried to contact their customer service, every time they put the call on hold and no resolution. They are even not responding emails....

Dear concern,

The tv installation from jeeves is not appropriate and desirable. The jeeves technician (Mithlesh kumar - [protected]) is also behaving badly with us. He damaged my brand new tv cabinet while fixing the blaupunkt tv on the tv cabinet on 2nd oct 2019.

Besides this, the tv picture quality is not at all good. The same has been properly validated by my tatasky technician today 10 oct 2019 around 11...

I bought a tv during the flipkart big billion sale and i got the product within 3 days and for 1 week the installation and demo is pending.

The main problem i'm facing is that jeeves is assigning staff for installation on 7th october to october 9 and i was waiting for them at my home and they are not coming home for this purpose and wasting my time. Every day they will send today staff assignment message. If they can't make...

Dear sir,

This is bring into notice regarding miss behavior conducted with me over the call by jeeves team regarding order id od[protected].

Please find below point of communication used by jeeves engineer mr shashank ([protected]) l which should not be used with any customer but your team is doing so.

1) talking in abusive manner with higher tone (Saying chutiya to me in attached clip at...

I received mi led tv 4a pro 02 Oct bt any technician till now didn't call me for installation reason. I would already complained flipkart they are said only we should help me u dialogue for any time. Also complained jeeves consumer they are said ur ticket cancelled for u not responding our technician so we r generating new ticket for u. That ticket scheduled today bt till now time 5.30pm any technician didn't called me. Also another time...

I have submit my claim documents for screen damage protection and mail received 4 oct 19 claim rejected others reasons i have call to customer care they told me you use application for clicking photos this is totally wrong and they can't help me
My all clicked screen damage photos is clear and proper

Please help to approve my claim
Snap attach...

I have taken the above mentioned tv one year back and one thin line is coming in between the tv so i would like you people to come and have a look at what the issue is causing the line which is coming in between the tv. And it is disturbing my viewing experience as the thin line is coming in middle so i would like to know what has caused this issue and need to be resolved quickly....

Hi officer,

This is to inform thta i have purchased mircrooven from flipkart and also extended warranty

Right now mircrooven isn't working, i raised the issue with jeeves august 7 2019, but still there is no proper response from the team, because of this i even losing the hope with both flipkart and jeeves, i understand every customer is important to you, hence request you to consider this issue and solve the...

I bought a mi tv from flipkart. It was delivered on 2nd oct 2019. The installation was scheduled on 4th oct 2019 but due to some issues i rescheduled it to 3rd oct 2019 which jeeves has confirmed but the technician did not come and the same happened on 4th oct 2019 too. The customer care executives are misleading me every time when i call them saying the technician is unavailable in your area. They are making false commitments. When i spoke...

Hi, my name is govinda varadkar and my mobile number is [protected]. I purchased the tv from flipkart of vu company in month of july 2018 with 1 year warranty and i also took extended warranty from jeeves of 2 years.

About 15 days ago, most probably on 20or 21 sep, the tv stopped working and it was not starting, so i contacted jeeves customer care, and on the next day the technician visited my home and informed me that issue...

I ordered an extended warranty for jeeves on 13 - sep -2019. Till date i didn't get any acknowledgement form jeeves side, pls check the mail thread.
I am continuously follow the jeeves team but no one responding.

From middle class this amount is very huge.

I extended my warranty on 13-sep-2019
Did a payment for 2 year ew for led tv, which recipient id is jmcew_[protected]

And also...

Onida TV was purchased from Flipkart with an extended warranty from Jeeves consumer services.
On 09/09/2019 claim was raised & one week later a technician called up to ask for a video of TV to explain the issue. & the claim was rejected due to inappropriate attention from the Technician appointed that by not visiting the place raised a claim.
on 28/09/19 another technician got appointed as informed by jeeves but again no one...

I have given my mobile phone under water damage service. And they promised to give it back in 10-15 working days. But now it's already been 25 days they are not even giving any updates. And when you call the costumer service every time they are giving different different excuses and asking me to wait 3 more days every time. Since last 10 days i am continuously calling them but not getting any proper answer. And they keep saying 3 more days...

I have been calling the consumer service about 5 times by now informing them that the technician didn't get any message regarding the installation job. The issue hasn't been solved till now. It was supposed to be installed today by 7 pm. I have called the technician but the technician said he didn't get any information regarding the installation of furnitire whereas the jeeves customer care people said it will be installed today....

I had purchased jeeves 3 year extended warranty for my motorola tv on 1st october and the installation of tv was scheduled on 2nd oct with ticket id - finm-5jkrqa-fucj8b-qcgcas-s1k51db. I got a sms from jeeves saying a engineer will visit to install my tv. I also got his contact details too. But the service engineer is not reachable by phone. Even though flipkart delivered the product on time i'm unable to enjoy the benefits since the installation...

My phone was taken on 4th aug 2019 and till now my device was not repaired.. Everytime when i contact customer support they simply one thing that you will get a call back from our back end team.. Seriously no update till now... I don't know what to do and whom to contact to get back my device.. Its really frustrating.. It's been 60 days ever since my device was picked up..in the policy it's stated as 10 day policy... I'm really scared of...

My phone was picked up on 4th aug 2019 and since then i didn't receive any update regarding my device. I don't know what's happening with my phone,, so every time when i contact customer care and they simply say one thing that "our back end team will update you with in 48 hours",,, but its nearly a month over and still i didn't get any o[censored]pdate or even a call back... I'm really frustrated and vexed of hearing this heck.. I really need my...

I want to inform you that i purchase a samsung galaxy s8 from flipkart and also purchase insurance from bajaj allianz general insurance company for that device before 2 month that device was damaged so i made claim on 20 august 2019, as per my claim ecom collect my device from me on 22 august 2019 as per my claim. I concern with back support team call me on 16th september and said that my device is ready for dispatch but till the date they...

My phone was picked on 4th aug 2019 but until now i didn't receive any update from that team.. I don't know why it's happening with me.. It's around 30 days, still they are saying that your device will be repaired.. I have called them nearly 30 times but every single time i'm listening only one thing from them that "you'll get a call from our back end team with in 48 hours".. I don't know what to do and whom to contact.. Please help me.....

Team send several emails to escalations team they barred my getting email that destination email rejected your message. No one is concern about customer's query and no details available with customer executive agent whenever i ask them to transfer the call to supervisor they always say no supervisor available on floor and i am surprise no supervisor available on floor from last 45 days. They always mention that we have escalated the issue...