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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 10

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S
sonalkava
from Chennai, Tamil Nadu
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awaiting refund

Address:Mumbai City, Maharashtra

Had booked 2 separate tickets for; my husband & brother in-law respectively.
Awaiting the Refund. We expected the refund as promised. But highly disappointed and distressed. Paying large amounts to the Credit Card Company (twice - since we had to re-book on another flight.) Both are big amounts - and it has left a hole in our small pockets.
A. Amar Kava (travelling for leisure, we lost money in hotel bookings as well)
(PNR:...
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V
Vinod Dhobale
from Mumbai, Maharashtra
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refund of ticket cancellation

I had booked flight of jet airways from chennai to mumbai as on dated 8 march 2019, ref no. Pnr no. Ahmjdl and amount of rs. 28350.00. As above flight cancelled due to company issue and due to flight cancelled i had suffered lots as wel as financial loss. Its jet airways company responsibility to refund my ticket amount but i hav not yet received refund amount of above flight cancelled. So i request for above please raise my complaint immediately...
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P
Pranav1112
from Mumbai, Maharashtra
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not received fund

Address:At sanathal, Near Sanathal circle, Sarkhej Bavla highway, Ahmedabad, Gujarat, 382210

Hiii i am pranav patel i was booked my flight tickets on dated 03/04/2019 early in the morning from ahmadabad to delhi, flight got cancelled due some internal policy of jet and i did not got my amount back till date. Payment made through credit card and not receive fun's till date.

My flight details
Flight name : 9w 685
Departure : amd 5:35
Arriver : 7:15
Date : 03 apr 2019
Amount : 9756/-...
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J
Jaswant Jain
from Vadodara, Gujarat
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non receipt of refund of pnr: xvpryr and opjnmj.

Address:201, Sushil 38 Gautam Nagar Race Course, Vadodara, Gujarat, 390007

I had booked ticket for bdq-del (Return) against the pnr: xvpryr and opjnmj on 7th january, 2019 for 2 adults through hdfc regalia travel desk. Due to rescheduling of flight, which was not convenient for us, i cancelled the ticket on 14th february, 2019 after talking to hdfc regalia customer care. However, inspite of several reminders to hdfc regalia travel desk, i have not received refund of the amount paid. I therefore request you to look...
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A
Amisha Agrawal
from Gurgaon, Haryana
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refund complaint

I have filled the disruption form on jet airways website on 19th april for
Pnr - dbeiuw (Chennai to delhi return flights for 2 passengers). I got an email from jet airways after submitting the online form that refund will be processed with 7 to 10 days but after 10 days i have still not received the refund.

Pls, process the refund at the earliest as it is a large amount and it is a burden for us to pay that amount to...
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T
TarunRathor
from Bengaluru, Karnataka
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jet airways connecting flight missed due to flight delay

Address:560093

Hello,
My wife and i had a connecting flight from bangalore (Blr) to paris (Cdg) with a stopover at mumbai (Bom) on 10/04/2019. Details of our flight:
Pnr:cnhsnt
Blr-bom:9w442
Bom-cdg:9w124
The blr-bom flight was delayed by 5 hours due to which we missed our bom-cdg flight.
The airline staff kept telling us that the bom-cdg flight would be waiting for us but informed us at the last moment that it...
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A
akanwar1
from Mumbai, Maharashtra
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refund not received pnr - aipfkq

Address:FLAT 401 RADHEKRISHNA CHS, SECTOR 16A, PLOT 15, Thane, Maharashtra, 400705

I have filled the disruption form on jet airways website on 19th april for
Pnr - aipfkq (Mumbai to singapore return flights for 3 passengers). I got email from jet airways after submitting the online form that refund will be processed with 7 to 10 days but after 10 days i have still not receive the refund.

Pls process the refund at the earliest as it is large amount of about inr 72, 000 and it is burden for us to pay...
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R
RonChatterjee
from Delhi, Delhi
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how can I get my money back

This is to bring to your kind notice that i had booked jet airways tickets journey on 19th june 2019 from mumbai chhatrapati shivaji international to ccu-kolkata airport, booking was done of 1 ticket on 5th feb 2019. Copy of the tickets is been attached for your reference.

As jet airways have cancelled all the domestic flights, kindly advise on my refunds. My ticket details are as follows:
Passenger - mr swarup chatterjeebr...
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Address:Mozartstrasse 30, Erlangen, Germany

I have received a changed itenary followed by cancellation of my flights booked with jet airways. The booking code for the flight is skaizr and the total amount is 2980 euros. The flight booking was for our four family members for visiting our family in india. We have also received the cancellation confirmation from the online portal flug, de which booked our tickets (Booking code/confirmation number: s535zp,[protected]
We have not...
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Address:Siroya Center in Andheri, Mumbai, Mumbai City, Maharashtra, 400099

I have booked a flight ticket on dated 28 march 2019 but the ticket is cancelled by the airlines on 12 april 2019 and my trip is on 13 april 2019. They don't provide me any alternate flight and told me via email u will get full refund within 10 to 12 working days but today is about 16 days i have not received any amount till now i request you to kindly refund me the amount on top priority. My pnr number is - yursfp and ticket no is - 589...
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S
Shriniketh KulR B Kulkarni
from Mumbai, Maharashtra
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watch not received yet

I had ordered a watch using jo miles but didn't receive it till now i had ordered on 21.04.19. And i can only see on fedex site saying that information sent to courier partner they ate my 20k+ jp miles this is fraud as i was given a no. Of merchant saying to contact but i am unable as it is wrong and my estimated delivery was by 30 but still not received the product...
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Address:Chittorgarh, Rajasthan, 323307

Booked Jet Airways tickets by AkbarTravels Ref :AT[protected]
Ref: WNVOPS (Ticket :[protected] & 18),
Journey : DELHI-AMSTERDAM & RETURN .

The AkbarTravels replied, Jet Airways's IATA/BSP is suspended and refund will be made on open of BSP. Please open your BSP link.
Yet, no response is received for Refund. when it will refund.
Your
Brijendra...
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D
Dheirya
from Mumbai, Maharashtra
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refund of my cancelled ticket (cancellation done by airlines itself)

Address:Mumbai City, Maharashtra

I had booked a jet airways ticket to and fro from mumbai to delhi for 6th & 13th april 2019 well in advance. For which they charged me rs 23526/- wfor which i made my payment through credit card. When i was preparing for the travel with my family i suddenly received their message that both of my flights have got cancelled and if i want i can initiate for the refund. Instead of arranging for me any alternate flight and apologizing they abruptly...
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N
Nakul Pundhir
from Delhi, Delhi
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not received any refund from jet airways

I was having a flight on 11th april at 10:35, flight 9w 0310 bom del 11 apr 2019 22:35 01:00. I went to the airport and jet airways staff said that the flight got cancelled so you will recieve full refund for that. They gave me a print and said this will help you. And after one day i got a call from them and they again said that they will refund me the amount. But till now i hadn't not recieved any amount....
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A
ankittomar.2090
from Mumbai, Maharashtra
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refund - cancellation of air ticket

Address:106, Scarlet CHS, Chapel Road, Bandra West, Mumbai Mumbai 400050 Maharashtra, Mumbai City, Maharashtra, 400026

My ticket was canceled due to some operational issue. First, i got information from jet airways about the same and then through intermediary i. E. Goibibo because of which i have to pay extra money to other airline, in order to reach to my destination. If the same case has been done by customer they charge huge money from the customer. Secondly, they communicated it should be get refunded within 15 days. Now even after 15 days, i am getting...
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K
Kalen Darang
from Amritsar, Punjab
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refunding of money

Address:East Siang, Pasighat, Arunachal Pradesh, East Siang, Arunachal Pradesh, 791102

The flight ticket was booked for 20th april, 2019 from guwahati to dehradun. The ticket was cancelled much before the deadline. The money was said to be initiated for refund but still no action has been taken against it. I request the respected authorities to kindly look onto this matter because it has already been a week and still there is no update from jet airways.

The pnr number for the ticket is "zjrmbe" and the corresponding...
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J
j4jagz
from Jaito, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jet privilege reward redemption order

Address:151103

I made an order on jet privilege reward store on april 03, 2019 and they updated an status with invalid bluedart tracking and seller information on there website. As the tracking number is invalid. I tried to contact jet privilege and the seller via e-mails and given contact numbers. I didn't receive ant positive response since. They ate my 12000 reward points against this order, i'd not received my order yet. Even they gave me invalid tracking...
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B
Bishwajit Bhattacharya
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jet airways flight cancelled

Address:LH-204, Amrapalli Village, Near Kala Pathar, Indirapuram, Ghaziabad, Ghaziabad, Uttar Pradesh, 201014

Dear sir,

We have booked a flight from delhi to bagdogra in jet airways on 12th march. Flight no. Was 9w-711 (Boeing 737-800). Pnr no. Szmvmv. However, this flight got canceled on 15 feb 2019. As a result, we have to book another flight on spicejet, the pnr no. Of the flight k9su7j. It cost us an extra rs. 3438.
Please reimburse the extra amount paid by us due to jet airways non-operation on 12 march.

Thanks...
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C
Claire Martin
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flight cancellation kuwait-goa

I am writing this complaint after having such an awful experience with jet airways on our recent trip to india. After spending a lot of money on hotels, visas and flights we were getting ready to go to the airport on thursday 28th march when we received an email a matter of hours before our holiday should have begun to inform us that our flight was cancelled with no explanation or apology and that we should proceed to be refunded as that...
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J
Justyna Tr
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cancelled flight without a notice

Address:M11 5AF

I am terribly disappointed with the way how the jet airways treats their passengers. Me and my husband was due to fly from hyderabad to manchester in the evening of 21st of april 2019. 48h prior to our departure we had received a message that our flight will be provided via etihad airlines instead. We did not get any single cancellation notice via email. We had arrived to the airport where unfriendly staff told us we are not going to be boarded...
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