Jet Airways Complaints & Reviews

Mrs. Amolpreet Kaur

Nobody has a duty to reply on inidentified complaint ("Please look into the matter and get back to us as soon as possible.")

Please hold and add:-

1. Documents with name "electronic ticket" or PNR LBBFZW for each passenger.

2. Notification of cancellation, if you had received one, or your brief explanations od source of souch notification.

3. Your own written / electronic complaint, which you had to submit to air carrier or to tralel agent,

4. Decision (reply) of responder

in copies.'

The responder 's duty is to process the correct complaint within 15 days or in 30 days in complicated sitations.

The pasenger can hire a lawyer or legal professional in civil avaition for agreed fee for futher legal action against the offender, if her or his complaint is not satisfied in 15 days.

The legal fees start from ~ 10'000 rupees in such type of cases in India.

The time limit for such type of disputes is defined 1 year or 2 years, depending upon the place and upon law.

Regards.
sr manager for ICAO / IATA iregulations matters
Aryan engineers ltd. UK

Dear Mr. Singh,

Greetings from Yatra.com !

We have received your query & would respond to you at the earliest. Request your patience in the interim.

Best Regards,
Yatra Care

Taken my money for job and not giving my money again their mobile number is [protected] please help me

mr Jerome:

Please attached

1. Jet airways e-ticket, or PNR related to Jet airways,

2. Complaint, which you had submitted to the issuing air carrier, which produces date.

3. Explain, what is the connection between the family and Jet airways e-ticket in 1-2 sentances, if you can.

Regards.

hello sir send me your mobile number then i call you my mail id is [protected]@protonmail.ch

Mr. Kaleem Naseem,

1. The flight is a property of air carrier.
2. It is unclear the connction betwen 2 unidentified flights

Please attach:-

1. e-ticket for booking reference BXPHNJ in full and each recept in full,

2. The name and office address, where you had contacted regarding refund,
along with name of officer, if he or she had introduced.

in order to conclude on the next resonable step.

Regards.

Mr. Syed Kalbe Zuhair (Lucknow),

Nobody can understand such text.

You, as a pssenger, can claim the particular amount from the issuaing e-ticket airline, if you are able to present:-

1. each e-ticket and copy of passport for future

2. explanation: when and where (airport, email) the events happened,

3. what happened (flight cancellation),

4. who was envolved (air carrier or travel agent name),

5. what was the result for you (loss of money)

6. to experss the claim in fugures to the correct responder (the air carrier).

If the author do not know the basic elements of the complaining,
the author cann hire a lawyer or legal profesiinal in the civil aviation for the agreed monetary remuniration.

Nobody has a duty to examine the unidentified complaints.
But the air carrier has a duty to compensate not later than in 30 days following lodging the correct complaint of passenger either in India or in Saudi Arabia.

Regards.
sr manager for ICAO / IATA irregulations matters
Aryan enginners Ltd

Iam looking forward for the refund of my last minute flight cancelled by jet airways for whatever reason. Flight number 9W-457. Date:- 31at March 2019. Iam looking for the refund and reply asap

To author

Please add:-

1. PNR RSSEWK,

2. Notification of cancellation or change of schedule,

3. Your own complaint

in copies here for futher possible advise.

Regards.

To Ram Shankar Chaurasia / [protected]@gmail.com

Please add:-

1. Jet Airways 2 ticket or PNR jmmxat

2. Jet Airways notification of cancellation,

3. Your own written complaint, which yo had submitted to Jet Airways,

4. Jet Airways decision on refund

in copies.'

The air carrier 's duty is to process the correct complaint within 15 days or in 30 days in complicated sitations.

The possible liquidation can not be considered as difficult one for refund / compensation purpuse.

The pasenger can hire a lawyer or legal professional in civil avaition for agreed fee for futher legal action against the offender.

Regards.
sr manager for ICAO / IATA iregulations matters
Aryan engineers ltd.

Mr Shashwat Shinde,

This site is intended for public complaints.

Kindly add:-

- e-ticket,

- bag tag,

- Property Irregularity Report (PIR) or similar document, which had to be issued by agent of air carrier follwing your complaint at Ngurah Rai International Airport (Denpasar),
if I understood correctly.

Regards.

I have booked 4 tickets from Mangalore to Mumbai (10th April) & return (31st May, 2019), airline has cancelled my tickets but they’ve not refunded for the same.

PNR: FCHPZC
Amount Paid: INR 40, 264

Our flight from Vadodara to Delhi, 9W 0986 scheduled at 10:45 am for 25th March was cancelled by jet airways and no refund has been received.
Hardik Shah & Purvi Shah

Its about a month after registering the complaint regarding the refund of cancelled jet Airways ticket of booking reference WMMNGN. No refund has been made yet. Its pathetic to keep following them for your own money. Its unethical to not refund the money for the service they didn't provided.

We have written for a refund for our jet MUMBAI - LONDON ticketsthat was booked through MAKE MY TRIP - in 3rd week april - got a response on 14th may - that they are working on the refund - we are still awaiting. booking id - NN[protected].

Mr Pankaj Patel,

You are adviced to contact e-ticket issuing air carrier directly via phone or in person
in order to get the nearest connecting flight till final destination (airport) according to the primary booking (PNR) for 2 April.

Usually, the reprsentative (operator ) of air carrier satisfies such request without additional trubles.
If the qualified request is not satisfied, the passenger can claim the compensation in the German court or in Indian court according to the rules of the court.

Based on information of mass media, which is not part of a legal contract betwen the air carrier and passenger, untill proved in the court,
Jet Airways air carrer had been experincing lack of competence in the managent of the air carrier.

Regards.

The ticket is a property of the passenger and of the air carrier.
It can can not be cancelled by itself due to any reason.
Please
1. State, who had the status of the pasenger?
2. Provide details regarding the circumstances of the canclation, including date, place / office, supporting document for the medical reason or screen shot from the hospital.
3. Copy of reply given by the representative of the Jet air carrier in 15 days following your complaint .
4. Your city and state.

If in 15 day the Jet air carrier have not satisfied the correct legal complaint follwing the passenger submission, the passenger, holding the supporting documents, is entitled to fill the lawsuit with District Court of the State or the application (complaint) in the customers court.

The personal expences for the legal assiastnce of lawyer (in customes affairs) or of professional in the civil avaiation) can cost from 7000 till 16000 ruppes, depending upon luck and lenth, if the case is in India.
Plus Government fees.

The complaint against the Jet air carrier can be lodged by the passenger at the UK CAA for this instance free of charge,
if the passenger knows the basic law, has supporting documents, is able to argue and to express the claim correctly .

Experation time for complaint or lawsuit:
2 or 6 years from the date of the cancellation of the reservation, depending upon the place of the intiation of the case before the authority (court).

I had book ticket for 17th April from Mumbai to Kochi. And today I got to know the jet airways had cancelled their flight.. I am trying to call them but they are picking up the call.. I need to know whether they are arranging any other flight or not.. and if not when will I get the refund..

Hi
i have a flt for 24/03 travel from delhi - lhr but am unable to block any seats online .
neither your call centre is picking calls
its quite frustating getting no responses
pls book seat 50 h for me on mumbai - london sector or any available isle seat
thanks
ashish
[protected]
privilege no #[protected]

dear mathew o,

1. This is a private site where anyone, who is related to the civil aviation, not the represnetative of the
Jet aircarier or of the Indian airport aviation authority or of the Ministry of civil aviation, can express, what does he or she thinks about a certain public complaint .

The legal complaint, which shall be addressed to the Jet air carrier, shall meet the certain requirements:-

1. Correct particulars of the addressee (aircarier).
These elements can be taken from the correspondence of the airccarier regarding
a) the reservation or
b) electronic ticket, issued for the passenger

2. Correct partculars of the submiter either
a) passenger - a person who holds the confirmed reservation or e-tcket
b) Person who has the authorty to represent the passenger
the written prove, if any, shall be owned by suh person (relative, mother, father, son, daugter, lawyer, entrusted frind, etc).
and his residing address, phone, e-mail,
sex / gender / title

3. Brief desription of the facts (events) in chronological order with participating person and details upon and for the thoughts of the passenger:
the recevied message on reschuduling, which passenger has received, in full .

4. Argument(s) - this is statement(s) of passenger regarding any exact reschedule:
what is written in the message and what was written against the law by the Jet air carrier,
when it was written by the Jet air carrier

5. Request of the passenger :
to be expressed in the way of the exact act in favor of passenger and in figurs, if passenger seeks monetary compensation
For example, I demand to effect 3500 rupees to my account which I had paid the ticket

6. Date, Time (email program or email server show it usually), name and signature.

7. Passenger is advised to hold the evidences regarding the loss such as:
e-ticket,
reservation - PNR VHWZZC or PNR DVQSJX for 2 APR 19 flight 9W450
receipt (full e-ticket) for flight 9W450,
each meassge on reschuduling, which passenger has received, including date and time. mode (SMs or e-mail).

8. The duty of the Jet air carrier are stated in multile Indian law and in international regulations.
I hardly believe that the level of top management (professional level) of the Jet air carrier
allows them to avoid loss in any private case, if such case is treated fairly,
or with the deception, this is upon the risk to health of top management of this air carrier.

If the above particulars are absent, it is impossible to give free advise in the public forum.
The passenger can hire the Indian lawyer for fee for the securing of the passenger's money.

Regards.

I am not getting my flight status. I have received two emails regarding flight cancellation but those details do not match with my flight details. Please let me know my flight status. I am unable to reach any of the jet airways office. My flight no. is 655