Jet Airways Complaints & Reviews

Hi Team, I had booked flight tickets for self and family to Singapore and back in December 2018 to save on cost, this has been cancelled by Jet Airways and now when i am booking the tickets again through other airlines it is costing me INR 40000 more. Please help me with the differential amount. I can provide the ticket copies as proof of ticket cost. This is the first international trip for my family and we are not in a position to bear...

Sir/Madam, I, Preeti Silawat, booked airlines ticket for 3 peoples from indore to mumbai (JET AIRWAYS) and mumbai to indore (Indigo ) roundtrip worth Rs.17, 000 through app GOIBIBO on 9th feb 2019. Reason was My nephew has to participate in Open International Karate Championship going to held in mumbai on 17th feb. Tickets were partially refundable. Due to mistake I booked tickets for wrong dates..i.e for 17th May 2019 instead of 17th feb...

Sir

We had a flight from jaipur to delhi on 1st march, 2019 which was cancelled a day before departure.
The flight details are as follows
Flight number: 9w 758
Jaipur to delhi
Pnr: lb bf zw
Departure date: 1st march, 2019
Departure time: 16:30 hours
Booked via: yatra.com
Partner id:[protected]
Contact details: charanjeet singh, [protected], [protected]@hotmail.combr...

Dear sir/mam,
My air ticket was cancelled at time of boarding in raipur airport by jetairways representative on 3-1-19.we are 3 guest with ticket pnr no DXONKT.my flight no 9W 2378 (Raipur to Mumbai).when we reached at boarding counter of jetairways on 3-1-19 to take flight representative told us that it seems ur mother is unfit for travel due to improper walking and u need trolley for movement. After that representative ask me wheather...

Hi i had to cancel my flight to goa which was scheduled for the 25th of february i was told by my travel agent to supply a medical cerrtificate from my doctor explaining why i couldnt travel... I was told i would get a full refund but now i am told jet airways are refusing to pay the refund... I am very upset and disappointed with the decision considering me my family and my friends have used jet airways for many years.. Please can you help...

My flight from goa to mumbai was cancelled without notice on 26/03/19. The flight was 9w 496 at 6.55am. The booking reference was bxphnj.

My e-ticket was[protected].

As i had an ongoing flight to london at 9.30am on 9w 116 i had to book an alternative internal flight on spice jet sg-611 at 5.25am in order to catch that flight. I had to pay 7327 rupees, which is £81.41.

When i was directed to...

I was flying from lko delhi delhi dammam on 3rd march2019 they cancelled my flight and asked me to take my refund from saudi arabia my visa was expiring on the 5march
I had to buy another ticket of 4th march airindia/ airindia took me from lko to delhi and as i was not be able to reach on time due to immigration rush and rush at the airindia baggage counter i was off loaded by air india now it was 5th march and my visa expiring in...

Hi team,

I had book flight from bom to hyd for 29th jan 2019 from kigali, rwanda from travel agent - alpine travels. When i reach to mumbai and i waited there for 4 hours and then come to know flight was cancelled by jet airways due to operational issues. I was still waiting for outcome but don't have any email communication of the customer service team of jet airways.

Below are the details.

Flight...

I am travelling alone with kids on4th may 2019 from coimbatore to kolkata flight no. 9w978 and ai766 now jet airways is cancelling the flight from their reasons and their is no other flight so i have to cancel my full ticket cost rupees 12000 jet airways is saying i can't do anything then who will suffer i want an answer that is this a way to behave with a women travelling alone with two kids by saying i can't do anything...

Dear sir,

I booked jet airways flight under pnr number rssewk through yatra and etptqa through cleartrip from chandigarh to vadodara for dated 31/03/2018. Jet airways cancelled flight and reschedule my flight after again 4 to 5 days cancelled reschedule flight. But till date jet airways not given full refund. Many times contact customer care but not found any results....

Dear sir,
I booked 2 tickets for me and my wife by jetairways flight number 9w682 for journey from lucknow to mumbai on 18/03/2019 at 06:25 hrs. The booking reference (Pnr) was jmmxat and e-ticket numbers were[protected] and[protected].
About a week before commencement of journey i received a message from jetairways regarding cancellation of flight scheduled on 18/03/2019. Therefore, i contacted jetairways call...

Hello sir, i have travelled in jet airways on 18th jan'19 from ahmedabad to bali via mumbai, i have checked in my luggage at ahmedabad airport and borded the flight. On arriving at mumbai airport i haven't found my luggage and complaint the same to jet airways lost luggage dept at mumbai airport, they tried to find my lugguage for 2 hours but didn't find it as i need to catch, my onward flight to bali, jet airways lost luggage dept requested...

We had booked jet airways flight from mumbai to bagdogra and back to mumbai vide pnr no. Darvoh and kynytx. Departing on 10 april 2019 from mumbai and coming back from bagdogra on 25 april 2019. But on 18 march 2019 we received an email from jet airways about the cancellation of both side flights. The mail didnot state any reason for cancellation. Nor did it mention anything about the refund of paid amount.

Till date they havent...

My name is komal buradkar, my husband was travelling from banglore to singapore with jet airways. Jet airways missed an expensive item from his luggage. It was a very expensive wrist watch. When he received his luggage, there was no wristwatch inside but the empty box.

The watch-box was too tight and nicely wrapped, there was no chance for it to fall down somewhere. Still, the box was intact, no harm. But watch inside was missing....

I have made a booking from delhi to pune on 23rd march with reference id. Wmmngn which got cancelled a month before boarding. There was no alternate flight provided and also no refund is initiated. I have tried calling customer service several times and also send mails regarding this but got no response. Pathetic service. I want my money back. If you have customer service why don't you take care of that. Atleast have some courtesy by providing...

I had booked the Flight from Berlin to Delhi on the Jet Airways site as TXl - AMS - DEL for 02.04.2019

The Itenary was
02.04.2019 TXL (09:05) - AMS (10:35)
02.04.2019 AMS (11:40) - DEL (23:25)

Now Jet Airways have rescheduled the 2nd connection as
02.04.2019 AMS (10:25) - DEL (23:25)

Which makes my 2nd slot useless; what kind of service is this? and as the whole itinerary...

Code ref: PPUFHW
Refund receipt no :[protected]
Account: £350.61 still not credited since23/2/19
Ticket cancelled on 23/2/19 due to medical reasons

Repeatedly sent emails to [protected]@jetairways .com but no response.
Awaiting money to be returned for ticket cancellation for over 4 weeks now.
request to urgently take action and credit money back of £350.61...

We booked tickets to guwahati vide pnr no vhwzzc thro dote on diaries
Ernakulam and vide pnr nodvqsjx directly the flight was scheduled to leave bangalore on 02/april/2019 at 10.15 am but due to constant reschedulement a message has been received at our end to the effect that the flight no 9w450 will leave banagalore airport at 10.45 am and will reach mumbai at 12.35hrs. A second message in this connection elaborates that the fligt...

Sir, i have booked my flight from indore to delhi 9w 0792 with date of journey on 12 april 2019. On 15 mar 2019 i have received a mail that my flight is cancelled but i have not received any futhure comunnication from airlines. I am trying to call on helpline number but getting a busy tone from last 8 days. Plz inform me about my flight and my ticket status.
Kindly refund the amount as soon as possible.
My flight number is 9w...

Jet airways — referenceid=[protected]'
Vishal garg_report no. 9w233/30nov
File reference number del9w87130

My name is vishal garg, i was travelling from berlin to newdelhi with jet airways on 30th nov 2018.. Jet airways missed my luggage.. (I didn't received luggage and could not get any answer from the airline.. Neither they were able to track it..)..

After talking with jet airways customor...