Jet Airways Complaints & Reviews

Hi, We booked a round trip ticket from Guwahati-Bangalore for my parents for my mother's treatment as mentioned below. PNR- VTAHSG Travel date- 20 Dec'13: Guwahati to Bangalore (Flight no 9W 2364) 5 Jan'14: Bangalore to Guwahati (Flight no 9W 2363) But on 5th of January'14, when they reached Bangalore Airport to board the flight, jet airways suddenly cancelled the flight saying its too foggy in North East region....

Air Reference - AVRPJC
I am truly disappointed. I flew with Jet on the 29th Oct, London to Bangkok via Mumbai. The price of the ticket wasn’t anything special. THE FLIGHT WAS DIRTY AND STAFF WAS RUDE.
I was planning to stay in Thailand for 4 months then return to India for a month before coming back to the UK.
However, plans changed and i had to come back to the UK in 3 weeks of my stay, my father tried to ring...

This is in reference to my missing baggage at New Delhi airport with baggage number 9W632023 from flight no. 9W0017 from singapore to delhi on 16.12.2013. i was informed at the airport that the baggage has been missing due to the load issues on the flight and i was assured that the baggage shall be received by me on 17.12.2013. i have been making endless calls to JET AIRWAYS since then for my baggage and it's 19.12.2013 today and i...

Hi I traveled on Jet Airways 9W 353 on 11th Dec from Mumbai to Delhi. I was served a meal with a green sticker. When I ate a bite, I discovered that I had been served a chicken roll. I suffer from severe food allergies and am allergic to chicken. I shudder to think what an individual with religious sentiments would have done in my place. Your flight crew was entirely non-committal and did not give me any avenue to address my concerns. I...

I had cancelled 2 tickets that was booked at jet airways, but they have not provided me any receipt for that amount in spite of requests made through telephone number and mail Details are given below PNR: TRDTEJ PASSENGER NAME : kumars/vinod MR TKT NO :[protected] Cancellation date : 25/11/2013 PNR: DWYMWZ PASSENGER NAME : Bhoye/hemant MR TKT NO :[protected] Cancellation date : 25/11/2013....

I had a flight from Kolkata to dibrugarh via Guawahati on 24.11.2013 of Jet Airways. I had bought a brand new laotop of sony just a day ago and had packed it properly in my luggage for safety. However, when I reached destination and unpacked my luggage reaching home, I found my laptop fully damaged. It took seconds for me to realise that my luggage was mishandled either while loading and unloading or while flight transfer. As I reached...

E-Ticket Number Krishna Verma Adult KFLFPB 705 [protected] Satish Chandra Verma Adult KFLFPB 705 [protected] Sub – Harassment to Senior Citizens by Jet Airways (E tickets[protected]/91) & PNR KFLFPB Dear Sir, We want to point out the hardship faced at our end yesterday morning at Lucknow Airport. We are Senior Citizens and 77 & 73 yr. old couple & when we reached the Lucknow Airport yesterday ie Nov 9th,...

I was scheduled to catch 21.20 PM from Hyderabad to Mumbai last night which kept on getting delayed at regular intervals starting from 10.15, 10.45, 11.10 and so on ….. The on ground staff of Jet Airways was so rude that they did not give a reason for the delay and please look upon the t screen for further details. On top of it as customers started fighting they quietly pushed them to their lounge for free dinner so that they do not make...

I have purchased ticket through jetairways website to fly from Chennai to Singapore on 10th Novmber. Due to some reasons I have cancelled my booking and got informed that I will be getting the refund in 7 to 10 working days. But, when I check my credit card account for refund, I am really shocked, only part of the amount is refunded. So, I have called your call centre to check the status today (11/11/2013), they advised me to check with...

I would like to say that I have had a very pathetic experience with Jetairways. My wife, my sister-in-law and infant niece had tickets on Flight no-9W 2484 from Kolkata to Guwahati on 18.05.2013. PNR no.s were as follows-GCYSFO, AWFGVO. They did the check-in on time and got the boarding pass. After security check they were waiting for boarding. However, when they reached the boarding gate, they learnt that the flight had already taken off....

this is to bring to your notice that i am presently sitting in flight no:9W 2824 since 8 am and its 10:25 now . the flight is still grounded at bangalore and we are mercilessly sitting with no informationThese bloody airlines have no spare aircrafts to board the passengers . I had a connecting fligt to dehradun, will the jet airways [censored]s make me reach my home on time for the festival, or we burn their asses out here in the aircraft .now...

I was travelling from Kolkata to Mumbai via Jet Airlines flight no. 9W 628. dated 28th Sep 2013. But when i reveived my bag at Mumbai Airport, one of the entire wheel was not there. On enquiring with the Jet Airlines staff, they were highly non cooperative. It was clearly not a case of over sized bag. My Bag was almost empty. Also, I had recently bought it only a month back. It was also a sturdy bag, the wheels cannot to be broken that...

I noticed a long female hair in my food tray served to me on Jet Airways Delhi - Patna Flight no 9W727 of September 08, 2013 (In name of Sharad Kumar Singh, Seat 14F, PNR PNDJOW) after finishing my meal. I brought it to the notice of the flight attendants and asked for a complaint book. They came back apologizing with a feedback form after some time and said that the flight captain had been informed about the case. I’m quoting part of...

Hello Sir, I travelled from Edmonton to Amritsar on June 24th and my ticket no. was [protected] and the confirmation no. was GXLMET and when I reached Amritsar airport, I did not receive my bag and after waiting for more than 2 hours, I contacted the Jet airways help desk and they issued me the delayed baggage report form. I was informed that the bag will be delivered in 3-4 hours. As my all the clothes and the other necessary items...

I approached the checking counter at london heathrow before 830am to checking my luggage to the flight number 9W119 scheduled to take off at 930am. I had already done my on line booking previous day. The man and a female representative at the counter refused to check in my luggage claiming that they are closed even though they had one hour ahead of departure. I made series of attempts seek some help from them they were unwilling to help...

Dear Team , My name is aman vats , I was on vacations on 16th Aug at Leh , Since net was down at Leh during this period so i hwas not having any other option but to approach sonu fliers , at leh main road , I got the ticket in the name of Aman Vats and Nishi Vats , Travelling from delhi to varanasi .Due to some reason i was not able to board the flifgt so i got it cancelled at Delhi airport from Jet Airways counter , Ticket no was[protected]...

I booked myself in 02 Sep 2013 Jet Airways flight 9W 304 from Delhi to Mumbai. Considering the checkin counter closure norm of 45min prior to flight departure, i reached Airport at 7:20. Since there was ample amount of time left, staff asked me to stand in the check-in queue. Morning rush could be seen in the long waiting queue. It was already 7:45 AM and i was still number 4 in the wait list to be served. I asked the airline representative...

HI, would like to inform you that my baggage has been mishandled at bangalore airport. Aug 16th traveled in JetAirways flight Number 9W 0391 from bhubaneswar to bangalore. When i got my luggage at bangalore airport the wheels of my trolley bag were broken from one part. Please check the same in the picture. Also the luggage stand one stop was broken. The same is visible in the picture attached. When i received the baggage...

Good day My Family and I flew from Doha to Mumbai on the 06th of August 2013 and arrived at the Mumbai Airport on the 07th of August 2013. Since this was our first trip to India we had problems in finding the correct terminals and arrived 5 minutes late to check in our luggage. The staff at the check in counter was not helpful at all and did not even assist in directing us to the correct counter to book another ticket. A guard at...

Dear Sir,

It has been a very bad experience for me while travelling thru Jet Konnect flight number 9W 7136 on 14th Aug from Rajkot to Mumbai. My boarding pass detail is SEAT 16A.

The flight was already delayed by approx half an hour. After flight took off there was an announcement about the " Jal Paan Seva" and passengers were asked to use the menu card place in the seat pocket.

I...