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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 121

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K
krishnagowda
from Haldwani, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount refund

Address:Dibrugarh, Assam

sir
this is V Arumugam
regarding of payment, sir i was booked a flight ticket with your jetairways as on 28th Nov 2012 at 1355hrs jurney from chennai to dibrugarh on 31 december 2012.payment was debited in my account from my account but ticket not booked. so kindly requesting you to refund the amount or book a ticket on the same date of 6583.00 as on early.and when we try to customer care toll free number of [protected].but...
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M
mkalyanpur
from Delhi, Delhi
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Unfair practice of charging higher fare

Address:Maharashtra

On 3rd October 2012, I had booked Jet airways. At the time of booking the flight rates for the S2 3435 was less than the rate for the S2 4435 flight. Despite lower fare wherein I would have been saving Rs.500/- per ticket, I had selected the later flight only because of the timings.

Jet Konnect has now cancelled the flight S2 4435 without our knowledge and have accomodated the passengers on the flight S2 3435. If the passengers...
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T
TEJAS1432
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my lost baggage

Address:North Delhi, Delhi

Dear Sir/Madam
I have traveled in Jet Airways dated 20th August 2011 from Hong Kong to New Delhi at
that time i did not get my luggeage (Black colour Bag 1nos) from New Delhi Airport. Immidiately
I have informed Jet Airways on duty officer but still there is no responce from any Jet Airways officers.
After that several times I have done telephonic complane but till i did not get my luggeage.
...
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K
K.n. Suresh Kumar
from Mumbai, Maharashtra
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NON SETTLEMENT OF EPF CLAIM

Address:Kozhikode, Kerala

sir, I mr suresh kumar KN ex-mployee of M/S Jet airways india ltd, PF AC No MH/39804/459 want to file a complaint against EPF Bandra office regarding my request for the settlement of my EPF/ Pension scheme 1995.My services has been terminited wef Nov 2001. I have been forwarded applications for withdrawal ofEPF and pension schemeon 02 may 2012 duly recommended and signed by Mr MK Raghavan Hon MP ( Lok sabha)along with advanced stamped receipt....
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N
nehasingh0021
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding the cancellation amount

Address:Bangalore, Karnataka

I booked two tickets for Bangalore to Patna for 15th of november.
As we reached 10 minutes late for check in to the airport, the jet airways didnt allow us to board the flight.

They asked us to book another flight for the cost of 30k (for both tickets).
As i didn't agree on this. they asked me to give the tickets for cancellation.

I gave both the tickets for cancellation but the staff has cancelled...
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D
devi.s
from Chennai, Tamil Nadu
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Theft by Jet airways staff and abusive behaviour

Address:Tiruvallur, Tamil Nadu

I travelled in 9W 7075 flight from Delhi to Chennai on 3rd Oct'12. I have kept my mobile in the seat pocket. In the time of the transit in Bangalore, I was checking my bags in the over head compartment (just exactly opposite to my seat), in the mean time cleaning crew was cleaning the cabin. When I returned to my seat, I saw that the mobile was missing. I had asked crew to check the cabin and the cleaners at Bangalore airport, but we...
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R
rohit vadodariya
from Nagpur, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Refund Amount of Air Ticket

Address:Bhavnagar, Gujarat

Date: September 27, 2012


Sub: Complaint regarding late Refund Amount of Jet airways Air Ticket.

Dear SirMadam

I had booked Four Online Airline Tickets from the website of Jet Airways www.jetairways.com on 2nd June 2012 in the Name of Mr. Zenith Vadodariya & family, the Jet Airways Flight was from Bhavnagar to Mumbai. I had cancelled the said ticket on 29th June 2012 due to unavoidable...
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N
naresh0612.naik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess baggage charges for international passenger

Address:Ahmedabad, Gujarat

FLT NO S2 4391 for Ahd to N delhi on 10th seot 2012 at 07.15 a.m. my son had cancelled air india ticket of 08,00 a m on 10th sept 2012 and had pr urchased jet airlines ticket. airindia had told to allow two 20 kgs baggage i.e. 40 kg as my son sharvil naresh naik was travelling from ahmedabad to new delhi and from new delhi to new jersey, usa by atlantic virgina airlines;, but to our surprise rs 3150.00 was charged at ahmedabad airport by...
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H
honeysreedhar
from Mumbai, Maharashtra
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LOSS OF CHECK IN BAGGAGE

Address:Krishna, Andhra Pradesh

I am Travelled on Jet Airways From Vadodara To Mambai on 14 September 2012, My Ticket No Is[protected]. Flight No 9W342. When I am Landed at Mamba Airport i try to find out the Luggage but not able to find after that 30 minutes. i am launched one complaint at the loss baggage counter of jet airways. they people says we will find out then call you on mentioned numbers as per given by you. almost 8 days gone, but i have not received any...
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L
Lalan Padhi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not yet refunded

Address:Thane, Maharashtra

I was cancelled my jet airways flight tickets from bangalore to Mumbai. More than one and half month over still they are not refund my amount. I was contacted so many times to jet airline customer care and email them.. They are just bluffing me and not giving me proper information. please find attached email details ..


Refund amount not yet done
Inbox
x


lalan padhi [protected]@gmail.combr...
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Address:Bangalore, Karnataka

In reference to the PNR:( DWUOAG) booked with jet airways on 9th July 2012, intend to travel on 31st of August 2012 at 23.10 on flight 9W 2124. The carrier operators claims that this flight was cancelled and a decision was taken to be combined with some other flight, further they claim that it was informed to the passenger via SMS and delivered on 30 August 2012 at around 7.30pm and has the record of the same, to my surprise when reported...
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J
jitendra_joshi
from Hyderabad, Telangana
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Damaged Bag

Address:Bangalore, Karnataka

Dear Sir ,

I was travelling from Bangalore to Ahmedabad via Jet Airways. When i received my Bag at Ahmedabad Airport., my Bag was completetely damaged
At Ahmedabad Airport i complained to one of Jetairways rep. and Property irregularity report was given to me.

My complain Number is - AMD9W11763.

Vendor collected my Bag when i came back to bangalore ( Indian Mart ) in the month of March...
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A
aniket.lad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problems due to Flight 9W 556 (Kochi- Doha) being overbooked.

Dear Sir,

I had inconvenience caused because of Jet Airways Flight 9W 556 from Kochi to Doha on 03.09.12 which was over booked.
I’m an NRI from Mumbai staying in Doha and never had an problem before with jet airways for travel from Doha -Mumbai-Doha.

This is the reason I choose Jet airways for my official Kochi travel. Start from Doha to Kochi was good but from Kochi to Doha (ETKT 589 [protected] )ended...
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N
Nattu1987
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed Flight & extremely rude/arrogant cabin crew

I am Jet privilege Member and a frequent flyer on Jet airways both on domestic and international flights. On a recent flight from Mumbai to Singapore I was appalled as to the standards to which the airline has fallen.

1. The coaches which transport passengers from the terminal to the runway were dirty and had cockroaches crawling over seats.
2. The flight for which I had done web-check in and arrived nearly 3 hours...
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N
nagendervetcha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not received

Address:Raipur, Chhattisgarh

Sir,

While booking of Ticket by online, payment amount debited from my bank account but that transaction was unsuccesful.

I Have complaint to Jetairways through email ([protected]@jetairways.com & [protected]@jetairways.com)

I have sent the Bank Transaction Slip Also.

But till date they are not refunded my amount.

my mail to Jet Airways through mail on 02-08-12br...
+1 photos
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A
Ata Rahman
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost Passport

Address:Patna, Bihar

My name is Mohammed Tahsin Iqbal. I’m a Citizen of India and a resident of Chapra Bihar.

I travelled from Delhi to Patna on the 9:30am flight # 9W 2287 on 25th Aug, 2012 – Sunday via Jet Airways. My reservation ID WG52CS and my seat number on the flight was 18A.



I kept my passport in front of my seat bag and forget to take it. I reported immediately on arrival 11.20AM 25th Aug to Lost Luggage...
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P
Pushpaprasad
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Compensation for lost items

Address:Hyderabad, Andhra Pradesh

Jet Airways – Compensate fairly for our lost items



Hyderabad, 14th August 2012: This complaint is about the miserable experience we have recently had with Jet Airways on our way back from a vacation with our family in the US. On Sunday 10th June 2012, my father and I were on our way back from Chicago to Hyderabad via London and Mumbai when our cabin bags were forcefully checked-in due to insufficient...
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J
JetFU
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Baggage

Address:Dakshina Kannada, Karnataka

Now Jet Airways collecting astronomical extra baggage charge. My wife and 2 kids were travelling from Mangalore to Bangalore and from BLR they are traveling abroad (Los Angeles). There was no concession made (at check-in counter) in this case even though passengers were bound to international flight. They paid the price equal to 2 more flight ticket to Bangalore. This is outright extortion and unethical. I or any of my family members will...
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K
kaushikbasu
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Harassment

Address:West Bengal

I had my share of trouble in Kolkata with Jet Airways while taking my flight to London via Mumbai on the 20th of July.

What happened today was worse. My friend (who cannot talk because of a medical condition) is stuck at Kolkata Airport because apparently Jet Konnect got her luggage down at Hyderabad! Unable to talk she launched a complaint at the airport and the executive choose to laugh! She has already missed her connecting...
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T
theodosia
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non issue of boarding passes

Address:Meghalaya

sir,
I was in the group of 17 persons to travel from Kolkata to Guwahati on the 25th July 2012 by Jet airways flight at 10.15 am vide tickets bearing PNR - CWTWCA . we have all reported in time to the counter of the airline in a queue. our luggage were taken charge by the staff of the airline. Surprisingly at the first instant only 9 of the members were issued boarding passes. After sometime another 3 of our members were given...
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