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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 114

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A
Arun9685
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst airline in the world

Address:Mumbai City, Maharashtra

Flight scheduled to reach at 20:30 but reached at night 00:30. Worst time management airline. Baggage allowance : As everyone knows when we are travelling baggage will be equal to hand luggage+Laptop+ check-in luggage but this people putting the laptop as hand luggage. When we done the booking in yatra.com, they confirmed that it will be like which i mention above. This people cheated the passenger and in the name of cheap price cheating everyone...
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SoniaGujral
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour by Jet Staff

Address:New Delhi, Delhi

It’s been worse experience of my life during travelling with Jet Airways … I booked my ticket in the month of April 2014 under PNR BMPKUG, E Ticket Number[protected] to Dubai reached Delhi Airport at 9.50 am at Jet counter . First lady (Sanchita) was busy with customer so I moved to Supervisor for boarding pass .. who pulls the rug from my feet the moment, Person name TINA Employee code Number – 10784 said that she already...
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M
mgacourt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bumped from 2 JA flights

Address:Mumbai City, Maharashtra

Dear Sir/MadamI wish to lodge a complaint with your organisation for the way I have been treated by Jet Airways. I booked a trip earlier this year through the website opodo.fr from Paris to Delhi via Mumbai. I was due to return to Paris on the 17th August and have been stuck in a Mumbai hotel ever since. Opodo tell me Jet Airways twice denied me the right to fly for 2 bookings Opodo sent me by email. Opodo and Jet Airways are now ignoring...
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S
sjbryant
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

*NUT ALLERGY* Concerns regarding Jet Airways

To whom it may concern. I flew with your airline on the 13th August2014; 9W0120 Bangkok to Bombay 21:10 PM and Bombay to London Heathrow at 14.8.14 @ 01.40 AM I am writing to express how extremely disappointed I am in your airline and the attitude of your staff. When arriving in Bangkok to check in for our first flight I was appalled to find that your airline had not been communicated about my NUT ALLERGY. Before flying I ensured that...
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A
Abhra dasgupta
from Darjiling, West Bengal
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no refund given against the refundable printing ticket.

Address:Darjeeling, West Bengal

I booked this ticket through sastiticket traveling agency where print out not showing non refundable. But when I cancelled the ticket all amount had been deducted due to non refundable ticket. When I booked the Jetlite ticket why printout not showing 'N' Marks beside the booking procedure. Company will deduct Rs. 2150 + 2150 per person for two sector but the 2nd sector shows the biling amount price Rs.910.00 each person. How company will...
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P
pyushgoel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight delay (PNR - CEHSCP) - reimburse expenses

Dear Jet airways representative, I got to know about your flight delay (PNR number CEHSCP, flight from Chandigarh-Delhi scheduled for 16.Aug 2014 at 12:50hrs) when I arrived at Chandigarh airport for check-in. I booked this flight from your website (www.jetairways.com) and also provided my phone number and email address for any communication, however I received no information of delay or cancellation in advance. Due to above delay,...
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Prajina V P
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jet Airways' Deficiency in Service

Address:Bangalore, Karnataka

My family ( Me, My husband, 7 yr old daughter and 4 yr old son) were on a trip to India from Las Vegas.The itinerary was booked by travel agents Travelopod (http://www.travelopod.com/). We were allowed 2 bags per United's ticket on our onward journey. I have my itinerary for your reference (not sure how to attach it with this complaint). United told us that they won't be able to update the bags allowed on our return ticket as it was not the...
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H
hmaru24
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund in Medical emergencies

Address:Mumbai City, Maharashtra

I had booked tickets for my parents for Goa for 10th july on Jet airways. However due to my mother's emergency Bypass surgery, they were not able to travel. I had paid Rs 9834 for both the tickets. Jet airways took Rs 8000 as cancellation charges and gave back on Rs1238. I had written to their guest relations requesting them to consider the medical emergency and consider giving some more decent refund. First no one bothered to respond...
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C
chand8653
from Noida, Uttar Pradesh
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Baggage allowance problem

Address:Mumbai City, Maharashtra

I am frequent flyer for jet airways no. 9W[protected] Booked E ticket no.[protected]. Mumbai San Francisco
Return Chicago Mumbai while leaving Mumbai. Sanfransisco. You allowed 2pcs l laugage now while for our return travel you have given connection with American airways they allow just one PC / person now what to do with our another bag they charges 125 /$ bag which very unfair my wife is traveling with me too she is frequent flyer...
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D
D. Patel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Intentional misguidance and unprofessional and poor customer service

I was informed on more than one occasion from different customer service agents the requirement to upgrade using miles is subject to" business class seats being available." Subsequent to this confirmation, I booked my itinerary for economy class so that I can use miles to upgrade. When I called the agents back to request an upgrade, I was then told by the agent "sorry no business class seats are available." I checked online for a business...
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A
ASHOKKC
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehavior by crew personnel of jet airways during flight

Address:Bhopal, Madhya Pradesh

Dear Gentlemen,

I am frequent flier of Jet Airways having FFP No.9W[protected]Silver).

This is to draw your kind attention to miss behaved by your cabin crew staff –Honey (may be Hani, as told by your other cabin crew members) when I was in flight No. 9W 791 on 12th June 14, from Delhi to Indore.
Please note that while web checking, I opted veg food and also requested to your said personnel to serve...
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Address:Bangalore, Karnataka

Hi,
I booked a Direct Flight from Bangalore to Indore with JETAIRWAYS in month of April2014 (Travel Date was 27SEP2014)
and on 13JULY2014 i receive a SMS from their end that my flight stands cancelled and i have no option to take direct flight, all flights are via Bombay to indore .

I look at it as a Strategic fraud, first they ask u to book a direct flight much ahead of your travel DATE and
looking at...
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J
JAYESHKUMRANIA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehavior of Counter Staff

Address:Mumbai City, Maharashtra

From jaipur to mumbai - flight no. S2 4056 - codeshare 9w 7178 - departure 08july14 at 0725 hrs. My name is jayesh umrania - age 52 years - physically challenged by eyes - i am jet previlege silver member - membership no.[protected]. 931497
Jet airways staff mr. Vipin kumar - supervisor at jaipur counter = employee code no. 608599 had misbehaved with me. I was carrying a cabin luggage with me which was about 12 kg. The lady staff at...
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Q
qasacha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change in Ticket for one Route - MGSDRB

Talking to Jet Airways call center is like talking to a wall, do not expect any reply but hit your head in nearby wall. I am repenting second time by purchasing Jet Airways ticket second time in my life, in mirror when i see myself, it looks I am looking to a FOOL. Since past two days trying to change a travel date for sector Bangkok to Delhi on 19-JULY-14, I want any date 21 or 22 or 23 JULY instead for this particular Travel. I...
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Address:Indore, Madhya Pradesh

Hi All, On 12th Dec, 2011 i had written a mail of appreciation for one of the manager at Jet airways, Mumbai but Today, 06th-July-2014 with my extreme anguish and unbearable tolerance will i am writing you all that my mother, who is a heart patient and not well faced hard difficulties at the Mumbai airport today when she was about to board Dubai flight. My Mother, Mrs.Kamla Khatwani, PNR - CQJOVT, had traveled thru morning flight from...
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A
a@bc
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missed the flight due to irresponsible staffs

Address:Chennai, Tamil Nadu

My flight boarding time was 6.45A.M I reached the Chennai airport at 6.00A.M I was standing in line from 6.05A.M for each fellows they are taking more than 10minutes to give a boarding tickets this first shows their incapability when I reached the respective person for getting the boarding pass at 6.15A.M he is saying boarding time has been closed for your flight I said there is more than half an hour for boarding and still the is flight...
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Anil Lala
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for canceled Flight

Address:Bangalore, Karnataka

I was flying along with my wife from Bangalore to Amritsar via Delhi, My onward flight was cancelled and we were stranded at Delhi airport. The Jet staff at the airport refused to provide any assistance whatsoever but assured us that our entire ticket cost will be refunded. We had to stay the night at Delhi and buy a fresh ticket to Amritsar for the next morning. My refund request reference number is BOM/JKQ/ND/170214/8389929 has been resent...
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akshatlad16
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Street Dog Problems

Address:Mumbai City, Maharashtra

Hollow, The Stray dogs have been causing a lot of problems to citizens in T.H kataria Marg area in Mahim. One Dog Came inside our building premises. We are facing a lot of problems due to them around my building (Manokamana). Can BMC please take care of this?...
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H
harishkumartr
from Alappuzha, Kerala
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travel expense

Address:Kottayam, Kerala

I am a frequent flyer on jet airways flights.i fly from dammam to trivandarum flight via mumbai last 23 June 2014.then baggage was missing .then the luggage was came on next day flight on trivandrum.before they are telling we are delivered on home.they call 24 June and informed me, you need to come and collect the luggage . they tell to us we are giving the travel expense.then i give a 3600rs travel expense.but they are giving only 2500rs.then...
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Sai Prasad
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost Luggage - No response from Airline

Address:Chennai, Tamil Nadu

Sir, Our staff member travelled from Chennai to Brussels on 11th June 2014. Chennai to AbuDhabi by Jet Airways and AbuDhabi by Etihad Airways. The baggage did not reach the destination and he launched a complaint. The reference given at the Brussels airport L&F ref no: BRUEY11403. Etihad Airways confirmed that Jet Airways did not hand over the baggage to them at AbuDhabi. JetAirways is not reachable on the phone. They have sent a formal...
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