Jet Airways Complaints & Reviews

I had confirmed booking in JET AIRWAYS flight 9W - 481 for travel from Mumbai to Chennai ON[protected].05 dep frm mumbai.My tkt no[protected] and status as confirmed. I checked in at the airport 1.5 hrs before schedule time. To my horror when i reached to get my boarding pass, i was informed that the seats are full and i will not be allowed to board and airways have teh right to do so. after sometime a Jet airways staff the counter...

i frequently fly to mangalore on 25 /11/2011 i was back on flight no432 class v flight departed manglor at 14:55 as as food was served the milk served on board by the brand name Milky was rot smelling upon telling the air hostess was a simple reply so sorry there was no there was no replacement or any thing as such.
I have the photograph of the product on board clicked.
is the right as jet is in the service industry.
Pls...

Dear Sir,

I am Jet Privilage member of Jet Airlines (no[protected]. Instead of getting any privilege treatment from the Airlines for my regular travels and commitment, this day I am getting lot of trouble and harassment due to irresponsible behavior of Jet Staff as under:

• On 10 Dec 2011 I travelled from Mumbai to Lucknow via Jet Airways flights. First I travelled through flight 9W7109 from Mumbai to Indore...

I had booked a Jet Airways ticket from Mumbai to Kolkata. The PNR number is IZIRBY and the e ticket number is[protected]. This flight was cancelled by the airlines on 4th November 2011 and I had asked for refund on the same date. I was told that the amount would be refunded within 7 working days. However till date (7th December, 2011), I have not received the refund. I might have called jet airways call center 10 times and every time the...

I flew from Amritsar to Mumbai via Delhi. I had a single 20" bag which the Agent in Amritsar foreced me to check-in. She said it was too big. I asked her to measure it, but she was bent upon checking the bag. Anyway, after a while I gave up and checked the bag. She tagged it for Priority handling.

In Mumbai, the bag with badly broken handle and priority handling tags removed. I complained about it at the airport baggage...

I am flying from Chennai to Mumbai by Jetairways flight number 9W 0464 at 27 Nov 11. this flight is schduled at 09:15 AM i was there in on time and taken the boarding pass that time they told it will be start at gate number 5 at chennai Airport but i was waiting opposite to gate for depature but they did not given any announcement and display regarding gate change when i ask them by 09:15 they are informed me that the flight has depatured...

Dear Sir,

We had cancelled our tickets for 14th Oct 2011 Del /Jaipur flight number 9W2623 at airport counter and still did not receive any refund from the Jet Airways. I had sent many mails to [protected]@jetairways.com for refund of money but still did not get any response from them.I purchased these tickets online through my credit card .But still I did not receive any refund from you. Please note our e ticket numbers with passenger...

I had checked in at Chennai airport on 30th Oct 2011 to board my Delhi flight of Jet Airways. I was issued a boarding pass with boarding gate mentioned as Gate No.5 which is on the ground floor. I completed my security check and waited near the gate 5. Not having seen any signs of boarding, I went and asked one Mr.Brish Nepu Narayan, if the flight is delayed. He very impolitely said that the flight has completed boarding and departed. The...

sir
I myself is ramesh kumar Air Force Station kumbigram silchar Assam.
i have booked flight ticket on 13 oct 11 from silchar to kolkata for 25 nov 11 through net-banking transaction,then after e-ticket was not received to me but the specified amount was credited to jet airways.on this matter i contacted to jet airways complain cell and replied that ur transaction
has jumped and debited amount will be...

According to the Jet Airways security requirements, to offer my daughter a flight to visit me, I have to surrender my identity to her.
Also to abide to Jet Airways policy, I am forced to breach the standard security policy of most credit card issuing companies by providing a photocopy of my credit card.

This might be secure for Jet Airways (I seriously doubt it add any security at all) but it is definitely a loss of...

Anyone who is thinking o[censored]sing Jet Airways - Don't !!!

For the last four months I have been having a constant headache trying to deal with them. Every email I write asking questions or for a response takes forever to get replied to with the same answer "just bear with us" !!!

I have never in my life had to deal with such bad customer service.

I recently went to the JAIPUR office...

I was browsing through the website to understand where I can possibly address a complaint to Jet Airways. Whilst I was surprised to see there was nothing on their website I wasn't surprised to see so many complaints against Jet.
I was to board a Hyderabad - Vishakapattnam flight 9W2771 on Sunday - 9th October 2011. Am aware of the reporting time and thus started from my place at 5.30am for a 7.10am flight. Roughly, in the mornings,...

COMPLAINT

i BOOKED TICKET FROM HYDERABAD TO LUCKNOW VIA MUMBAI FOR 12TH OCTOBER FOR ME AND MY WIFE.TICKET NO.[protected]. I CHECKED IN AT HYDERABAD AND GOT THE BOARDING PASS FOR LUCKNOW ALSO. THE FLIGHT WAS SHOWN TO RUN AT NORMAL TIME. ON ARRIVING AT MUMBAI THE DISPLAY WAS ALSO FOR THE NORMAL TIME I.E. 10.30. HOWEVER AROUND 10:15 THE DISPLAY WAS MADE ON THE NOTICE BOARD FOR 12:50 PM.

I CHECKED ON THE...

Hi,

This mail is not only a complaint but also a complete disgrace for the customers who travels in Jet Airways. My Name is Sabarish Harisudhan. I

am not a frequent traveler in Jet Airways. Myself and My friend have to return back to chennai from Nagpur on 23rd Sept 2011. We booked a ticket

from Nagpur to Bangalore through Mumbai, as we had to meet a person in Bangalore regarding our...

ear Sir/Madam,
This is to bring to your notice that tickets(PNR CUHBSI) for Hyderabad-Vijayawada ( flight number 9W 2739) was cancelled by me at jet airways counter at Mumbai domestic airport on 26th august 2011. As told by jet airways representative at the counter, the amount was to be refunded in 4 working days. But it has not been yet refunded. I would request you to please look into this matter as early as possible.
Tickets...

August 29th 2011

Myself,my wife and two kids (PNR Nos 9W/JHYSSN,9W/JJRJAA,9W/HHAIQW) travelled to Canada and USA from 08th August 2011 to 27th August 2011.
We were lucky enough as the flights moved smoothly on our onward journey.
On our return journey we departed Kennedy airport in New York,USA on 25th August at 18.30 hours by Jet airways flight 9W 225 to Chennai and had a break at Brussels airport for...

I am a regular traveller to Saudi Arabia and generally travel by Jet Airways...So far the experience travelling with Jet Airways had been great,however the last travel experience on way back from Jeddah to Mumbai on 21/8/2011 on board flight nos 9W521 (Seat nos 25E and F) was a real bad one....

The Baggage was accepted at Jeddah airport including the Zam Zam can (1 nos per passenger),however on our arrival at Mumbai airport...

My name is Smit Chechani. I took a ticket of Jet Airways flight number 9W 7088 for date 21st August, 2011 from Mumbai to Srinagar. But when reached at the airport we are shifted to a JetLite flight. Nothing is provided in the flight as breakfast. The services in the flight were also very poor.
Highly disappointed as there was no prior notice regarding this was issued....

Hi,

My name is Shanawaz Baig Mirza, i am jet privilage member.

On 8/8/2011 morning, my uncle returned from Saudi arabia to Bangalore via Bombay.
In Bombay he found that one of his bag was missing, hence reported at the Jet airways counter.
Some lady from jetairways (signed as 'Joelle') took all the information and asked my uncle if there are any valuables inside the bag, my uncle replied...

Dear Sir,
I along with my 2 colleagues were to travelon a confirmed ticket from Chandigarh to bhubneswar , on JET between chd- del and Ai between del -BBI. on 25th july. the travel insurance offered by TATA-AIG was also purchased. due to technical snag jet flight was delayed resulting in our missing connecting flight to hubanesawar.After almost 3 hours of effort we managed to get only a delay certificate from JET. and `no travel...