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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 15

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A
adilok
from Mumbai, Maharashtra
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refund not given (flight cancelled by jet airways)

Address:Doddanagamangala Road, 560100

Hi sir,

I need immediate help on jet airways fraud. I had a return flight from delhi to bangalore by jet airways. They cancelled the flight and when i send several emails regarding refund, on return the gave me a flight which was in morning so i mentioned that i can only accept reschedule when flight is in evening or night and requested an immediate refund if not possible.

I am following up with them from more...
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S
Sayantan1
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund full amount of my flight booked on march 2, 2019

I have booked a return ticket from kolkata to delhi on march 2, 2019. My flight was on 21st of april 2019. Pnr no. Is aaxdzy. Flight no. 9w-0904. Last saturday i received a mail from jet airways that your flight is scheduled at 3:15pm on 21st april which earlier was at 5:00 pm on 21st april. Last night i received from jet airways that your flight is cancelled. This cancellation is done by the airlines and hence i want my full amount to get...
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Address:110092

I have contacted jet airways customer service multiple times with hold times of minimum 1 hour. My family’s reservation del-ktm was cancelled by you (E-ticket[protected],[protected],[protected]. I have not received the refund nor responses to emails. Customers service said they will update in 2 days and it’s been several days. On top of a trip being cancelled due to the bad judgment of booking on jet, now we are being...
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My travel was in october from mumbai to kathmandu and it’s been nearly 5 months since my baggage was damaged and post complaint being filed and series of mails exchanged with the jet airways staff no compensation for same has been received. For the past month jet airways has been trying to fool me into filling forms post agreement on a settlement amount and give ridiculous reply post getting all the forms that the airport has still not...
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Hi I am marif akhther, I have abooking in jet airways flight from Patna to Abu Dhabi Via Delhi, my booking reference number is BFUGSH, my journey date is 22 March, from Patna to Delhi, and from Delhi to Abu Dhabi, kindly do the needful as early as possible.as in news the flight Boeing 737max 8 is cancelled, but I can't obtain any information from jet airways customer care, kindly reply...
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G
gauravkapoorkaps
from Hyderabad, Telangana
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request refund jet airways/ cancelled flight 02.03.2019/ pnr csrtqy

Address:New Delhi, Delhi, 110007

Dear Sir/ Madam, I have booked my flight (Jet Airways) on 03.02.2019 through mobile booking from Delhi to Udaipur (Departure on 02.03.2019 flight 837) for 2 adults, 1 Infant and 1 child. PNR No. CSRTQY
On 27.02.2019, I got notification on my email ID [protected]@gmail.com that this flight is Cancelled. I tried to contact Customer Care offices of Delhi, Mumbai, Gurgaon but my call is not picked up. To avoid further delays, I have...
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S
swati904
from Bengaluru, Karnataka
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no refund given on flight cancellation

Address:605, HB-4, Surya City Phase -1, KHB, Chandapura, 560099

I had booked my flight with jet airways on 18th feb for a travel date of 2nd april. Below is the itinerary.

9w 0820 blr del 02 apr 2019 11:10 14:05

Suddenly on 15th march, i got an email saying that our flight is cancelled. This is highly unprofessional as the mail doesn't talk about refund or any alternate arrangements. Their customer care numbers are not working:[protected] and [protected]. There is not even...
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C
C R Vaidya
from Mumbai, Maharashtra
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jet airways flight cancellation notification - booking code zgkhqn

Address:400067

Dear sir / madam,

I am frequent flyer of jet airways and my number is 9w[protected].

I had purchased two award ticket (For me and my wife) for mumbai to udaipur sector for 21st march, 2019 by flight no. 9w 2327, departing mumbai at 5.00 am. My pnr number is zgkhqn.

As per your mail of 17th march, 2019 below this flight is cancelled which has put us on many hardships as we have onwards programmes...
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Address:411037

I got an email from jet airways that my confirmed flight booking of 9w 439 dt. 27 april from chandigarh to pune, the flight has been cancelled and it's mentioned in email for further inquiry i have to visit / contact jet airways office and do the needful.
I don't understand, if airline has cancelled the flight then why customer has to rush/run to your office and discuss on next available flight?
This is not right.
I called...
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Address:Mumbai City, Maharashtra, 400069

Very pathetic airline experience. Due to flight overbooking (Mumbai - dehradun 9w703) was asked to travel in next indirect flights (Mumbai-delhi-dehradun) but due to closure of dehradun airport, delhi-dehradun flight (9w0835) got cancelled. No refund provided till date. Had to suffer a lot - was unable to attend religious ceremonial functions at rishikesh on 27.02.2019, loss of all my bookings for a day, extra travel cost incurred from delhi...
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M
Manoj ccvv
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refund 63012

Address:Andheri Mumbai, Mumbai Suburban, Maharashtra, 246149
Website:[email protected] and [email protected]

I get a text massage from miss divyansi ph. No.[protected] in my phone on 12 feb 2019 pretending that your profile has selected for jet airways ticking staff, they demand money for registration i refused for but she told me you are selected why are you quiting please register than i paid 1500₹ for registration, teliphonic interview, document verification, offer letter and insurance charge as in 1500₹, 6500₹, 16500₹, 22500₹, 24500₹...
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S
Sup2201
from New Delhi, Delhi
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jet airways

I received a text msg stating my resume has been selected for the job in jetaiways and they also confirmed that they are the direct officials from the jetaiways. And i have a second thought about it coz they asked me 2k to submit in their account. Her phone number is [protected] and her account detail is on the name of sameer alarm 4065bank of baroda
Account number - [protected]
Ifsc code - barb0ranijh
Account holder's...
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V
Varish Hussain
from Delhi, Delhi
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cancelled flight money not refund

Address:Delhi, New Delhi, Delhi, 121004

I am complaining about jet airways service today (13 march) i did picked the cab faridabad to terminal 3. I reached the airport at 11:34 and entering through gate no 2. I have reported to jet airways desk for boarding but he refused to boarding. He did ignore to me say that flight boarding is closed while flight was cancelled ans he say talk to supervisor. Then i talked with supervisor then he send to me reservation counter. They continue...
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Pnr-djmdwb flight number -9w 0551
I was traveling to mumbai from doha on 11th march 9w551 and had bought a free bag with the 2alcohol bottles. I hence had 2bags now. I was stopped by mr. Ajin from jet airways at the boarding gate who asked me about the two bags. I informed him that the second bag was a duty free complimentary bag.

He told me to be on standby and made me wait for 25mins. After which he came back to me...
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G
ganeshskonar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight cancelled after 1 month of advance bookings....how to travel

Address:MUMBAI, Mumbai City, Maharashtra, 400077

With respect to my bookings and payments done and ticket booked, i received on 07.03.19, the message from JET AIRWAYS of flight being cancelled...more then 1month after ticket booking...irresponsible message from JET AIRWAYS..E-Ticket for Order[protected]
Trip 1: Mumbai to Thiruvananthapuram Wed, 20 Mar 2019
Jet Airways 9W-2318
BOM 05:50 08:00 TRV
Wed, 20 Mar 2019 2H10M Wed, 20 Mar 2019
Chhatrapati...
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Dear gentlemen

Pnr no. Lwdqyu, booked on 10 feb 2019

Above flight ticket has been cancelled on same day of booking and received the confirmation of refund of 1526 sar on 11 feb but until today i have not received the refund in my bank account.

I have recieved the rrn no rrn :[protected] from [protected]@jetairways on 26 feb but money has not refunded till today.
I have asked to the bank also...
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Y
Yogendra Dhoot
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duplicate boarding pass yo

Address:Thane, Maharashtra, 400601

Hi,

I travelled with my family dated 24.01.19 from dehradun to mumbai via flight no 9w702. The list of passengers and e-tickets are as under :

Yogendra dhoot[protected]
Ayushi dhoot[protected]
Mehak dhoot[protected]
Alka sarda[protected]

I had lost boarding pass of the mentioned travel and request to share the same on my email id yogendra. [protected]@gmail.com.br...
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S
Suleman2850
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no wheelchair

Jet airways flight 9w 008

18 feb 2019 singapore
01 mar 2019 mumbai

We had requested wheelchair for my wife zubeda ismail upon arrival at mumbai international, further insult to injury our meals were hindu vegetarians neals for two and that was a disaster as we did not get our meals and no wheelchair waiting at mumbai airport. My wife suffers from arthritis in both legs and you can imagine how painful...
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A
Ankit Patwal
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about not picking the calls

I tried so many times to call in contact center but they never picked up even after holding it for a long time like 15 minutes.

Call center it's there job to attend the calls and listen the guests they are getting paid for the same.

I am really very dispointed with the service of your contact center please try to improve it and i want you to contact me asap...
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G
ganeshskonar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service flight cancelled message received more than 1 month after ticket booked

Address:MUMBAI, 400077

With respect to my bookings and payments done and ticket booked, i received yesterday the message from JET AIRWAYS of flight being cancelled...more then 1month ater ticket booking...irresponsible message from JET AIRWAYS..E-Ticket for Order[protected]
Trip 1: Mumbai to Thiruvananthapuram Wed, 20 Mar 2019
Jet Airways 9W-2318
BOM 05:50 08:00 TRV
Wed, 20 Mar 2019 2H10M Wed, 20 Mar 2019
Chhatrapati Shivaji...
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