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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 18

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V
Vishva Gupta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

demand of cancellation charges for ticket name to be corrected to vishwa bandhu gupta in place of v b gupta

Address:39 B pocket IV Mayur Vihar Phase I Delhi 110092, New Delhi, Delhi, 110092

I m requesting jet airlines to update my full name as vishva bandhu gupta in ticket in place of v b gupta but airline calling for cancellation charges. The issue involves no change in date of journey, no change in time of journey or schedule of journey. Then how it is cancellation which demand charges. Why airline is not providing service but demanding charges? Flight details pnr esvmrg to dubai. Doj 28.03.19 dubai to delhi....
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V
vipssolanki17
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not allowed to board the flight

Address:Bangalore, Karnataka, 560045

I, vipul solanki, one of the passenger in jet airways flight no: 9w320 and pnr number: hmvdxe plying from blr to bdq on 4th feb, 2019; was not allowed to board the flight. I reached the blr airport by 4.55 am, even i requested to allow boarding as due to traffic i reached late, jet airways did not allow, told to take other flight, whereas still 1 hour was still pending.
Its very disheartening that no one helped me getting a way out...
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R
rahulji241
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of jet airways flight ticket no. 5892136948720

Sir, i've booked flight ticket of jet air ways flight no 9w-720 through udchalo.com vide udchalo trip id no 1502483 dated 21 jan 19. I've done transaction through hsbc credit card. My flight details are as follows :-
Rahul kumar, flight no 9w-720, travel date 11 feb 19, from patna to new delhi, total amount 2, 384, ticket no.[protected].
I've received a message from jet airways saying that your flight has been cancelled due...
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pallavi khatri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my flight was cancelled by airlines and didn't get my refund amount

I received a mail from jet airways that my flight has been cancelled but its been 1 week now and i did not get my money back. i called customer care and waiting for 1 hour for someone to respond, still no response. i booked via paytm. Paytm is also following up on the request with jet airways as they said still no response . i have paid 12773 INR and is big amount for me. Please help. It is frustrating and a poor service that was not expected.br...
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Dear gayatri narvekar

Thank you for your email dated 07/02/19 regarding my refund. I have patently waited 10 working days for this money to come back into my account, and surprise, surprise it’s not arrived???

It’s been eleven days now and i want my money back!!! I know jet airways is in some fanatical difficulty but this is shameful on you.

Please do what you have to do otherwise i will make...
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K
Kela@42
from Ahmedabad, Gujarat
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cancellation of ticket through email

Address:Bhopal, Madhya Pradesh, 462016

Sir,

I have booked e-ticket no.[protected] from bhopal to mumbai for 20th feb. 2019. But, due to some unavoidable circumstances, i have to postpone my travel for a day & immediately tried to contact jet airways contact numbers of different cities but unable to get connected. Simultaneously, sent an e-mail dt. 19th feb.2019 requesting to cancel my ticket at 7:37 pm at the e-mail provided by jet airways ([protected]@jetairways.com)...
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P
Pinki Nath
from Gurgaon, Haryana
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flight cancelled, not informed, behaved very unprofessional

Address:New Delhi, Delhi, 110018

It's 2am now, i am still under depression & and feeling so harrased till now. Yesterday i had a fight from delhi to silchar from terminal 3 igi by jet airways. I was there with my kid (3yrs). At the eleventh hour i was told that the flight is cancelled. And then what i went through is not less then any kind of harresment. The staff other in the single counter other than the boarding pass counter was so unprofessional & rude is beyond my explanation....
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H
harsh7777
from Noida, Uttar Pradesh
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lost my jacket in plane

Address:New Delhi, Delhi, 110019

To
The ceo/director/manager
Operations
Jetairways

Sir,
Sub: compensation for the monetary losses by jetairways.

I am sunil l, i and my wife had planned for bali trip from 19-02-19 to 26-02-19. Accordingly their ticket was booked by 9w - 16
Jet airways
Economy
11:35 tue 19-feb-2019
New delhi terminal: 3
Delhi indira gandhi
20:00 tue 19-feb-2019br...
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C
Chandru Daswani
from Mumbai, Maharashtra
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refunding my ticket money

Address:Mumbai City, Maharashtra, 400052

Hello it has since more than a month my problem is not getting solve having all my proper documents and visa from dubai consulate i was not allowed to travel dubai board jetairways flight was not even allowed to go too main counter or talk with any immragation officer my passport had a machine printed and i had issued in embassy of india in madrid the expriy date was 1 year so when i send for renovation they offically stamp and extended by...
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M
Md Anwr
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baggage lost jet airways

Hi,

I was travelling from kolkata to riyadh and my luggage has never arrived.

It was a breakup journey from kolkata to mumbai to riyadh.

Date of journey 16 feb 2019.

I have been given a track i’d but no one ever responds.

How do it know the status or any contact who could address me and help with the status.

I have many valuable stuff in it....
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R
Rosy Kumari
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of flight timing

I am summon koul. I have booked series of flights with jet airways from march to may on alternate fridays from bangalore to pune (21:45 pm, 9w774). Possibly this flight has been cancelled by the airline and my flights have been changed to morning time 05:25 am that is not acceptable to me even without informing the customer. I am trying to contact customer care for last 3 days but no use. I want immediate refund the money of all the tickets...
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S
Sultan Mirja
from Itarsi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket booked for journey has been changed by airlines is not suitable for me so either change my ticket dates or cancel it with full refund

I am sanjay gupta has booked flight tickets with jetairways for journey 5/03/2019
Dear *sanjay gupta*,

This is an important information about your upcoming flight from *bhopal* to *delhi* with makemytrip booking id nf[protected] and pnr rolscd.

The flight *timings* has been revised by the airline.

*new detail*

9w-894, 07:55, 05 mar, 2019

Original detailbr...
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K
KrupaY
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaining about unprovided ticket

Address:Mumbai City, Maharashtra, 400078
Website:Happyeasygo

Hi, my name is krupa yagnik. I booked a flight for dubai to mumbai roundtrip on 17th february 2019, which was costing me 16, 967 rs.. I booked the ticket at 1.30am, the amount was deducted from my account but i did not receive any ticket on my mail.. No ticket details, no confirmation..

Tried calling customer care number so many times, bt nothing worked.. No response.. Waiting for 2 hours i had no option but to book a new...
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S
Sharad Nishith
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation fees/ 24 hour zero cancellation/ upgrade scam

Booked yesterday kjsypu around 11 am. Tried to cancel online today within 24 hr period. No cancellation option. Tried to call call center - got through after 15 min wait, but got disconnected 3 or 4 times.net time spent - about 2 hours. Finally got through and now rep says for cancellation refund will be rs 1800 or so from rs 25000 paid. That's unbelievable. Why? Because i upgraded, i could not cancel online because i upgraded, and they will...
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J
Jayasree Muthiraparambil Parameswarn
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behaviour and cancellation of ticket no

Mr rajasekharan c has booked the flight no 9 w 403 for 15 the february 2019 vide pnr number mrhwbx.
Due to the traffic block he has reached the airport at 4 10 pm. While checking in he is asked to check in through web check in. As he was new to this he cannot do the check in
Then jet helping person asked him to stand in queu. He is new to mumbai and not a frequent flier, he stand in the queu, not aware that the boarding time...
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Address:Hyderabad, Andhra Pradesh, 500047

Date:12.02.19
To
The CEO/Director/Manager
Operations
JetAirways

Sir,
Sub: Compensation for the monetary losses suffered and stress and mental trauma caused to me and my family by JetAirways.
I am a retired Defence Scientist from Hyderabad. I and my family had planned a pilgrimage to the temples in coastal Karnataka from 17-02-19 to 26-02-19. My relatives (6 nos) in Delhi particularly...
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Sakshi Srivastav
from New Delhi, Delhi
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payment is done but I don't get the ticket

URGENT IMPORTANT
I have booked a ticket from delhi to bombay by email id -anand.[protected]@gmail.com .After doing the paymemt the website get blank and they didnt provide the ticket.
I m trying to reach to jet airways from past four days and they are only putting me on hold for atleast 31 min and more.
Seriously, jet airways this is the worse service you can provide.Response Asap...
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P
pillai67
from Chennai, Tamil Nadu
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refund of cancelled flight from delhi to bangalore dated 12.02.2019

Address:New Delhi, Delhi

We have booked one ticket from delhi to bangalore vide pnr no. Jpixdr, ticket no.[protected] for travelling on 12th february, 2019. The flight was cancelled a day before the travel date. We had tried to contact the airlines for refund of the same, but could not get through. Also the fare was not refunded to our account till now.

We request you to kindly refund the cost to our account....
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V
Vatsala Tn
from Delhi, Delhi
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booking was made but it was cancelled for unclear reason

Address:560025

Flight 9w 413 was booked for 14th feb, from bom-blr at around 9:15am on13th feb, but the website crashed after entering the otp for payment. Gave a call to customer care, and was informed that pnr is generated but the ticket will be issued by 10:20am precisely. Ticket was not received hence called back the customer care and was informed that the ticket has been cancelled due to system error and if you have been charged it will be refunded....
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M
MeharA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about the food provided

Me and my husband were travelling from chandigarh to mumbai on 9th feb @04:30pm. We were provided with sandwich in the flight which turns out to be stale as result me and my husband suffered from food poisoning.
If you guys cant provide fresh food, its better not to provide anything like other airlines do.
We are frequent fliers of jetairways and this is absolutely not acceptable. We had to go through lot of trouble for two...
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