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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 19

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S
Samiboi
from Bengaluru, Karnataka
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unloading of passengers and rude ground staff

Address:Mumbai City, Maharashtra, 560068

My wife and i were scheduled to travel to delhi from bengaluru on 7th february 2019 on 9w 836 and checked in on time.
However, due to long queues during security check process, were told that we were offloaded along with 15 other passengers.
The display boards in the airport did not display that the departure gate was closed. No one from the airline announced the closure of the departure gate or escorted us. There was no intimation...
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@kousik12
from Kolkata, West Bengal
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I can't contact them

Address:Mumbai City, Maharashtra

I need some information about booking a flight.
But they can't help me and ignore me. Day by day they are excuse unimportant reason. Please do something for me it is urgent.
Please help me urgent. My father is ill.
Please contact my no [protected]
Please help me, please sir. Help me argent. Please sir. Another contact no - [protected].
Please help me sir....
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H
Hatesh Pandita
from Bengaluru, Karnataka
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your recruiters are asking money

I have alreay submitted 23400 rupees and now they are asking me to pay additional 18900 for my joining letter plz look into it. As no company will ask for money for the training or joining process. And also when they asked for the money they need it urgently but i asked for my refund they need 30-45 days of time what is this all about. As your recuiters are asked for money from the joiners...
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Prathamesh Sakpal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booed an window seat at prebooking but not received and window seat

Address:Thane, Maharashtra, 400606

Hi,

I have a complaint regarding the seats of the flight departure from portblair to chennai on saturday.

I have pre booked an window seat by paying 499 rs extra. Also i informed to ground staff about this they said "yes it is an window" but when i bored i found it was not an window seat.
After informing to cabin crew they said they cant do anything raise an issue with jetairways.

As my...
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I
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding cancellation & refund

Address:411012

Hi
Saturday morning i got a message that my Bangalore to pune Flight Has been cancelled from then i am trying to contact You, people number of times but there is no response From your end. The call holding time is more than 30 minutes. I really wanted to know the status of my Refund, kindly respond asap.

Can somebody advise as to which higher authority the issue should be taken....
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V
Vikram nanda
from Gurgaon, Haryana
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regarding loss of money from check in baggage and want video footage

Dear sir i travelled to varanasi on jet airways flight number 9w375 from delhi to varanasi on 05th february 2019 from indira gandhi international airport terminal t3 at 11 am. I must have checked in my baggage around post 9 30 am on the jet airways counter. As i was traveling to kumbh to take the holy dip via varanasi so i had packed some currency of 200 notes of denomination 10 and 100 notes of denomination 50 a total of rupees 7000 in the...
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H
Harsh Mourya
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight is getting cancelled.

Executives are very unproffesional. After waiting for 45 minutes, when call get connected they cut the call in between. This thing happens with me twice. When you talk to them, you will feel they are sleeping.

Never plan your flight with this airlines, their flight will surely get cancel at the last moment and they will not do anything apart from pitty amount of refund...
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P
Pritika Sodhi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight rescheduled without prior intimation

Regarding my booking on 12th feb for gau - del-bdq flight at earlier 11 o clock in the morning has been preponded without the customers consent to morning 6 :40 am flight.

I find this kind of irrational and irresponsible behaviour very rude. If your flight at 11 has been cancelled due to unavoidable reasons, then inform the customer about the issue. We are beauraucrats here and we have many commitments to meet. I have a meeting...
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A
aravind1217
from Manuguru, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaining about my offer and money of rs.20500

They ask money for documents of 2500 i paid
Then they ask for 6000 i paid
And then for document verification 14500
I paid
.
Now they are asking for 25000
I cant do sir
Plz refund atlest 10, 000 sir
They are telling everything is refundable
But they are not giving any letter or something
Plz consider me sir...
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M
Manmander
from Shimla, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mismanagement of timing.

My flight was on 24 dec at 2:30am from delhi to toronto (Canada). The flight have stay at amsterdam (Neitherland) which was told to us of 3 hrs 20 minutes but on the day the stay was of 6 hours due to this stay my another flight has been missed which was from toronto to winnipeg. The company has given fake reviews to us. On the ticket the arriving time was written 7:40am but flight has been arrived at 12:00 pm due to delayed of flight my...
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M
menkavalecha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight cancelled one week prior to departure

Highly disappointing Service.

I got a sms confirming flight cancellation. Was trying to reach out to Contact Centre for further enquiry and assistance.

For almost 3-4 times in a day, my call was kept on hold for more than 30 minutes and ultimately was not received.

Jet Airways boasts of high quality service and Customer satisfaction.
Unfortunately, I being one of the customers am not able...
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P
Prisco Carvalho
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight cancellation compensation

Address:E20 1ff

Hi
I was to travel along with my wife to london from goa via mumbai on 28th jan 2019 but my flight to mumbai from goa was cancelled due to operational reasons. I was not given any alternative flight stating that all other airlines are overpacked instead suggested to take a flight the next day.

I need a compensation from jetairways for all inconvenience and expenditure caused due to this....
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S
sayandeep bardhan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overbooking denied boarding

Address:New Delhi, Delhi

Today 7th feb 2019 i had to board a jet airways flight 9w - 369 from delhi. This flight departs at 16.35 hrs. I reached airport at 1500 hrs. On reaching boarding counter i was denied boarding.
Reason overbooking. They could not adjust me in next flight and gave a flight #363 which is at 2155 hrs. Now i am waiting for that flight. They have given compensation which is ok but what about the planned activities that any individual plans...
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To…
Edreams agency
Aerlingus company
Jet airways company
Commission for aviation regulation

My name is dr. Pavel daniel mesaros, and i have booked a trip to india with the edreams agency on the date of 02/11/2018, booking reference: [protected];
Departure: dublin to mumbai with aer lingus and jet airways (Dublin to manchester, uk with aerlingus ei/etkt 589 [protected] and from manchester...
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Y
Yuvraj Radhy
from Pardi, Gujarat
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please create my jet privilege Id

Address:New Delhi, Delhi, Love

My Name is Ashok Singh
My mobile no. [protected]
Add. HN.70 E Block Dda Flat BINDAPUR
Pin 110059
D.o.b. 15/01/1980
Email . [protected]@gmail.com

I have lost my Jet prevlege Number ... Plz tell me my Jet prevlege Number ..
I'll try many more time your customer care number but your side is no response .. I really need my Jet prevlege Number .. plz help me...
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S
shipl
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to receive tax invoice on time against the booking

Address:Mumbai City, Maharashtra

I ave travelled in your airlines from kolkata to bombay on 10.04.2019 vide pnr no. Huttah, e ticket no.[protected]] fligt no 9w616

But i am unable to generate the invoice for the amount of fair that i have paid in connection with the above referred travel. Further i wish to inform you that i could get the invoice for the travel conducted by me in indigo airlines. Hence i hereby request you provide me the invoice at the earliest....
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R
ravi1586
from Moradabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket not received

Website:www.jetairways.com/en/in/Home.aspx

Hi sir/madam,

This to inform you that i have tried to book flight ticket using ixigo.com website, where it was directed to jetairways.com website. There i tried to book flight from new delhi to lucknow for 19th february 2019 at 20:55hrs. I tried to make payment using bhim upi. I authenticated to make payment for amount rs 3240/-. But after waiting for 15 minute this amount is not displayed in website. Neither. I received my...
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A
arunkumar222
from Tiruvannamalai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service complaint

Arun kumar
Last friday i came from kuwait to chennai
E ticket[protected]
I miss my chennai flight in mumbai
I paid 2100rs and i got new ticket for mumbai to chennai
But didnt provide food in the flight
Wht happened
Why not provide food
I feel hugry
I feel very sad and hesitate
I dont like jet airways
Iam continuosly using jet airways only...
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V
vipssolanki17
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not allowed to board flight 9w320 on 4th feb 2019

Address:Bangalore, Karnataka, 560045

I, vipul solanki, one of the passenger in jet airways flight no: 9w320 and pnr number: hmvdxe plying from blr to bdq on 4th feb, 2019; was not allowed to board the flight. I reached the blr airport by 4.55 am, even i requested to allow boarding as due to traffic i reached late, jet airways did not allow, told to take other flight, whereas still 1 hour was still pending.
Its very disheartening that no one helped me getting a way out...
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J
Jet air
from Baharampur, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jet airways is cheat us.

Address:Mumbai City, Maharashtra, MSTNLC

Sir i have flight to guwahati to kolkatta today at 6pm. Flight no.9w 676. I am reporting to the counter before 55 min with full family including my 1.5 years baby and 67 years old father. But attender refuse me to the reason by late and behalve me verry poorly. And i am verry trouble. Than complain airport authority. And infrom u also. And i requst u please take action. And i also complain tomorrow in consumer frome for me and my family maintail...
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