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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 27

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A
Amarjeet PRT
from Hyderabad, Telangana
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wrong counters closing policy

I had reached at the airport 40 minutes before the take off time that was 8:30 but i was not permitted to enter. I didn't have any bag to check in. I requested many times yet they didn't pay attention. If i missed the flight then i should get some amount of money back. I had to pay 8500 rupees to get another ticket to delhi. I won't suggest any body to take flight ticket from jet airways but i would like to say that it was my worst experience...
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A
Amarjeet PRT
from Hyderabad, Telangana
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early counters closing policy

I had reached at the airport 40 minutes before the take off time that was 8:30. Even then i was not permitted to enter. I didn't have any bag to check in. I requested many times yet they didn't pay attention. I had to return. My money is lost. I had to pay 8500 rupees to get another ticket. It's really worst experience of my journey by air. I would not tell any body to issue tickets from jet airways. My flight number was 9w170. If i missed...
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D
Dhedhen
from Kolkata, West Bengal
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behaviour of airport staff of guwahati

I was supposed to fly today from guwahati to bagdogra by 9w 136. Due to bad traffic i reached airport just 45 minutes before time and requested the counter people to issue me boarding saying that i am bagdogra passenger but they didnt even bother to help me get boarding instead they asked me to wait. After some time 10 minutes they simply refused as i am late. Inspite of repeated request they simpky refused even the floor /duty manager refused...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

injury by member of jet airways

I flew to mumbai with jet airways on flight 9w 0117 on 24th september. On the flight i ordered a vodka and tomato juice. The stewardess without asking me and without my knowledge added a large quantity of tabasco to my drink. I took a large mouthful not knowing this and was soon in terrible pain, vomiting blood and pouring blood and diarrhoea. I have crohn’s disease and gastritis and cannot have anything hot or spicey. These things are...
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S
Supratik27
from Kolkata, West Bengal
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broken seat on a jet airways flight and absolute mismanagement of services

Address:Mumbai City, Maharashtra

Dear sir/madam,

I was travelling from delhi to kolkata on jetairways flight 9w 945 on 9th october 2018. As soon as the plane started speeding on the runway my seat reclined completely and in the process almost hit the person sitting behind me. On closer inspection, i realized that the lever on the handle was completely broken and even the slightest pressure on the seat would recline it backwards. I immediately called the air...
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Address:600127

On 29th september 2018, i was booking air tickets from chennai to pune, pune to chennai round trip for two adult tickets toal amount rs 17854, travel date 22nd october 2018
after filling the details and making payment through citibank credit card
message recieved that browser time out and was not redirected to jetairways website and hence tickets were not isuued

and amount of 17854 rupees was claimed by jet airways...
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H
Hazarath86
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delayed baggage claim not reimbursed since one month

Address:Chennai, Tamil Nadu, 600097

Dear sir,

Referenceid=[protected]' regarding baggage for maa9w37221

I traveled in jet airlines on 7th september 2018 from dusseldorf to chennai.

It has been 30 days since i submitted my bills for toilette.
My baggage got delayed by 9 days.

Maximum 10-14 days is delay for processing as per your airways also completed. I have not received my claim amount yet.

Daily...
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Address:North Goa, Goa, 400301

Sir/madam,
I had booked jet flight 9w 496, pnr fyipoe, passenger myself mr. Vidyanand angal.

This flight was at 7.00 am from goa to mumbai. On 04 oct 2018. We boarded in and post 45 minutes they again off loaded us due to technical issue flight got cancelled and asked us to co-ordinate with ground staff at reservation counted that was ok. When we came to counter, it was mess, i can understand that 3/4 staff cannot control...
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F
fahad3331
from Perumbavoor, Kerala
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pnr # obc / missed flight

Address:66120

Dear team

Subject : pnr # orbuwc

The subject flight was on 5th oct'18 at 5.15 am from riyadh to mumbai. But flight departed by the time i reached the airport. Later on enquiring in the counter, came to know that the flight got rescheduled. This happened without prior notice from jet airways, so i missed my flight and was forced to travel via another flight since it was an emergency. The same was suggested by...
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S
Suman2112
from Noida, Uttar Pradesh
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non receipt of gold card for 2018-19

Address:Gurgaon, Haryana, 1220018
Website:www.jetprevilige.com

I have not received my gold card and upgrade vouchers. I have talked several times to jet previlige team but no cooperation. By mistake it was delivered on my old address and no one is taking up the issue.
This is so unprofessional behavior of jet privilege team.
Date of complaint : 10th -15th july

My credentials
Name : suman sharma
J p no :[protected]
Status : gold
Email : [protected]@gmail.combr...
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R
reecha panghal
from Amritsar, Punjab
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refund status

I (Reecha) had flight from jodhpur to chandigarh via delhi. Due to some reasons flight from jodhpur to delhi got delayed due to bomb nuisance at jodhpur airport due to which i missed my connecting flight from delhi to chandigarh dated 1oct 2018. Authority there at delhi airport reassured us that our full refund of delhi to chandigarh flight will be done in 48 working hours n till date it is pending. Kindly let me the status of refund when...
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N
Nsrnri
from Angamali, Kerala
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fake jobs offer with fake offer letter

Address:560077

Hi team it’s been a months and I haven’t received any kind o[censored]pdate or any positive results from your end will the money will be refunded or not just let me know...

Hi team,

This is mohammed nasir here, i had updated my profile information in shine.com and i had got the call from one of the consultancy for interview in jet airways and they told me to make the payment of rs.2000/- then after the 1st round...
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Website:www.jetairways.com/EN/IN/TravelInformation/Baggage/checked-baggage.aspx

I traveled from pune to tokyo via delhi, with flight jetairways and ana (Code sharing) on 29th sept, 2018. I was carrying 3 bags with total weight of 80kgs. Booking reference - iivdrv.
Jetwirways at pune airport told me that allowed free baggage for my ticket is 30kg only, irrespective of number of bags and anything above 30 kgs will be considered as excess baggage. And asked me to pay extra luggage charges of rs.2068/kg for extra...
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N
nkunti
from Kolkata, West Bengal
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safety issue: night flight got delayed by 1.3 hours at night.

Night flight got delayed by 1.3 hours. I am travelling alone, and i suppose to reach pune by 12 am. But i will reach by 1.20 am. So as a female passenger, i will travel alone around 2 am only due to your technical problem.
If any unwanted incident happen to me, jet airways authorities will only be responsible.
Because as per your travel policy, if your flight delayed for less than 2 hours, you charge more cost than original...
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S
Shivanipatel262
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

offer letter

Address:390025
Website:Pls help me pls 74300 I pay pls hel for resolve this rs

Dear shivani,

Your document has been selected please find the attached confirmation letter.

Regards

Priyansh sharma

Hr airways

Click the 'submit test' button given in the bottom of this page to submit your answers.


Total number of questions : 20.
Time allotted : 30 minutes.
Each question carry 1 mark, no negative marks.br...
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U
Upasana Rathore
from Karnal, Haryana
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I am asking about the offer letter which I received is genuine or no

I got a offer letter today from jet airways but I called the consultancy in the name of National Recruiters Services (All India Recruiters M.A.Solutions) and they asked me to pay amount in different parts first the document verification amount 5600/-(refundable on visiting date)then 13600(refundable on visiting date) as job security and then the training charge from jet airways of 24500 (after completion of training)which all will be refundable....
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S
Shaiksamir
from Hyderabad, Andhra Pradesh
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I got mail from shine for the position air ticketing

Address:Hyderabad, Andhra Pradesh, +91
Website:[email protected]

Firstly they ask me to pay 2000. Then they conduct me written exam on online. They sent me link in the mail. After that they said your are selected for next round. Next day they call me and asked some questions. After that they said your are selected for jetairways ticketing for documents verification you have pay 7500 rupees. This guy's cheating everyone. [protected]@gmail.com. Pls refund my amount...
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A
anandrajpoot
from Bengaluru, Karnataka
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jet airways: fake job offer letter

Address:Narsinghpur, Madhya Pradesh, 487221
Website:jetairways.careers/en/in/online-examination

Hi Team,

On 24 July 2018 I have received an email stating that there is an online examination scheduled on 25th July 2018. I have appeared in that examination post that i have received an offer letter from Jet Airways. All this communication is done from [protected]@jetairways.careers.com. The online exam was conducted from official WebSite of Jet Airways https://www.jetairways.com/EN/IN/Careers/Careers.aspx
After the exam...
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M
mvasudevah
from Pune, Maharashtra
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refund of unused ticket

Address:Hyderabad, Andhra Pradesh, 500020

Pnr no. Hfrjhl : did not travel for the sector delhi to hyderabad (9w 768.. Flight at 15:15 hrs) on 26th sep 2018. The portal was showing error when trying to cancel and also on 25th sep 18, attempt was made at the delhi airport to cancel the sector. I wanted to cancel this sector because of change in my travel plan. Please arrange for the reimbursement of the money for the unused sector. Jet airways officials at the ticketing counter has...
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Address:Mumbai City, Maharashtra, 400099
Website:www.jetairways.com

I have been claiming about the baggage damage on arrival to heathrow airport from last week 19th sep. I have called over 10 times to jet airways london office, and they told me to email ([protected]@jetairways.com) which i did not have any response, and i called again and was told to email another ([protected]@jetairways.com). Now i do not have any answer from both emails, and london office do not take their phone.
I have been using jet airways...
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