Jet Airways Complaints & Reviews

TO
MR GOYAL

MG DIR
JET AIRWAYS

It is regrettable to inform that the services form your Airlines is steadily deteriorating
The services offered to Platinum customers are the most pathetic of all

I had asked for change of dates on 4/12, by email ( for a revised schedule in ahm-mum-ahm s sector for 18/12 and 19/12 return) .
There was no response from your service team...

I had booked flight on 11 from Nagpur to Mumbai for my ielts exam(12500 fees), I had speaking test at 12:20 pm in Sahil hotel Mumbai central which I could not reach because of 1 hour delay. Also I had part 2 of test on 13th which I could not appear as I missed test on 11th.Also I had booked 2 days hotel stay worth 6000 rs a non refundable amount.And since I had to cancel my return ticket on 13 th from Mumbai to Nagpur, I booked another return...

I booked the ticket for my brother..
It was an emergency i booked 1 and half hour prior to departure...
Called the customer care and asked to do the web chekin

Customer care executive denied me for no reason

In jetairways terms and conditions its clearly mention we can do web checkin

1 hour prior to departure

My brother missed the flight
Because jetairways...

I would have written my comments on twitter and insulted your airline but i thought let me try the feedback format. Please notify me, how to travel with an infant when a itinerary is not provided and web check-in for a mother with baby cannot be done, as taxes have to be paid at check-in? How can i enter the airport? When taxes for adult are taken much in advance, why the same is not done for the infant, it's not like you provide the infant...

Regarding my yatra booking id[protected] and[protected]. (Pnr - tfjoxm & bdiuan) when i booked the tickets it said partially refundable. However now when i am trying to cancel it says 0 amount refundable. How can airline charge fees and taxes without the customer boarding the flight?
I did call the jet customer care but they say the refund amount will be nil in this case if i cancel the flights.

If i don't get the...

Travelling inn 9w0135 to mumbai, employee name is sriraam is inn service to this fight. He is behaving very rude & iill manner to not only me but anyone he is handling.
When i boarded the fight "1. I asked him to straight the seat in front of me with a great irritation on his face said later i ignored it. 2.
Inn a second incident takig to a fellow passenger while we were at guawwati to sit down and not use the wash room with...

Extreme poor service from jet airways.
Did not load checked in luggage 2 pieces on flight 9w 17 singapore to new delhi on 8 dec.
They asked to fill forms at delhi and promised to send luggage soon. Still
No response or updates even after 36 hrs of flight landing.
I came to attend a marriage function and all my clothes and gifts are inside the luggage.
Lost baggage tag numbers are 9w365497 and 9w365493...

Baggage ticket no.3589 9w566705
Flight no: 9w 336
Sector : delhi-mumbai
Date of incident/flight: 1st september, 18
Jp membership no.[protected] gold
Referenceid:[protected]
Dgca complaint no. Bom/ct/121118/15489215

' 'reference id=[protected]' part-6 damage of registered baggage — bom/ct/121118/15489215
From: rajiv jain on mon, 03 dec 2018 11:13:27 add to address bookto: 1...

Hello
AS i mention i got mail from naukri.[protected]@gmail.com which says that your are selected for Ground staff at Jetairways nagpur Airport then they call me from this number [protected]
(Alok calling from naukri .com) then they take my telephonic interview and then send me a confirmation letter which i attached below please check that and tell me is that true or not because it came from [protected]@jetairways.com so i...

Without any information jetwares change their flight time. So i miss my flight and i lost my time and money. Jidesh one tvm jetairwys staff shows bad attitude to me. He is not ready to help me.. Never ever i am not going to purchase jetairways.. # airlines. They are really cheating to me.. I need favorable decision from the higher management
. Why jidesh is not helping to me?...

I couldn't travel on 17th of September 2018 on your flight Jet Airways (9W-528)from Kochi to Dubai due to an emergency.

.My husband Mr.Mohammed Sanoob has been diagonised with brain tumour medical reports has been attached in this email ..

I need your airline to refund the full amount of Rs 19, 685/- by waiving off fees to cancel the tickets and taxes And I need you to refund the one side fare of Rs 8455/-br...

Dear sir,

I had my Jet airways' flight No. 9W 557 ticket (Eight Tickets - Scan image is attached) from Dubai To Mumbai dated 2nd Dec 2018 at 00.35. In this eight passengers all are in the age group of 53 years to 70 years.

We all eight passengers reach Dubai airport on 1st Dec 2018 at around 10.00 pm. We went to Jet airways counter for boarding pass at that time we come to know that Jet airways' flight No....

I had booked flight mum chennai on 16th november and cancelled same ticket within 24 hrs i was assured full refund at multiple times from jet airways executives. I was even asked to wait for 7 working days and even dropped an email to [protected]@jetairways.com. But till now no refund of ticket cancelled by me had been received. I once again request jet airways team to immediately look into issue and resolve my grievance...

Hi!
On 28th october 2018, i travelled on jetairways 9w0121 from london heathrow terminal 4 to delhi. My british passport number is[protected]. My boarding pass number is seq/173/xupsku and seat number 43a with the scheduled flight at 20.40. At the heathrow airport staff misbehaved me and behaviour was rude. They also charged me £40 for just 3kg overweight and i had requested her politely but she did not listen to me and i paid the...

Today, my flite was cancelled by the staff for not giving 500 rupees..
Since i am a student.. I did not carry much money and my baggage was not excess.. One of the staff thinks that i need to pay extra 500 for my extra bag which i cannot pay since my sbi atm was blocked and only have 200 in case.
She told me to cancel my flite and she was mean to me and everyone else..
I used to travel with jet and airindia and indigo...

I flew 1st class flt 9w 0115 from heathrow london to goa on the 3 nov.. Via mumbai arr. 4 nov 06:30. Onward flight to goa (Flt.9w0475) i was met by a jet escort on leaving the aircraft in mumbai and told i would have to pay rs 3700/- to use the lounge. When i ask why, i was told the service of the lounge had been withdrawn. The use of this lounge has always been included as part of the price i pay for a first class ticket. I was very unhappy...

I was travelling thr flight no - 9w-312 with ticket no[protected] and[protected] with my colleague on 22/11/18. Unfortunately we missed our flight to due to delay in train. We reached only 06 minutes delay afte counter closing time. After that we were asked to book another flight starting at 22.50pm on the same day from jet airways.
We purchased 02 tickets again @ rs. 25850.00 in flight no — 9w 0304, that is surprisingly high.br...

Flew from paris af 0128. With connecting flight. To goa on jet airways flight.
Cheek in mumbai. Your cheek in steward would not allow 12 kilos of hand baggage as allotted by af. Do you`ll have agreements on (Code sharing flights? The steward on counter 9. Refused any discussion. Wanted us to pay excess baggage. I`m flying back to france on the 18th of january 2019 flight no af 6793 carried out by jet airways. I would not like to encounter...

Refund our money in full and cancel our itinerary
I am afraid, i will not be able to travel on 17 sep 2018 on your flight jet airways (9w-528) from kochi to dubai due to medicsl emergency.
My son muhammed sehan maniyattukudy and my spouse mohammed sanoob will also have to cancel their trip on the same flight.

I need you airline to refund me the full amount of rs19, 685/- (Pnr:-pecyuz), ticket number:-589-[protected],,...

Dear sir

My mother in law mrs swarn kaur was travelling from singpore to delhi in jetairways on 19th nov, the airlines did not provide meal and and no eatables during 7 hours journey and when i sent mail regarding this to jetairways they were giving 2 different excuses that jetairways has introduced jet bistro from 1st oct 2018 and low cost fare will not have meal to passengers however i replied back to him that tickets were...