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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 24

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Address:Mumbai City, Maharashtra
Website:www.jetairways.com

Dear sir
My mother in law mrs swarn kaur was travelling from melbourne to singapore and singapore to delhi flight of jet airways on 19th nov. After getting down at delhi airport the baggage of mrs swarn kaur was missing and airlines people said this is common thing and keeps happening, the baggage was delivered at my place after 2 days and it was opened by airlines people and few things were stolen by them and few were damaged and...
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Chinthamani soniya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment successful and amount got deducted my bank account.

Website:Jetairways.com

Hi,

My name is chinthamani soniya.
This month i had booked my tickets from bangalore to mumbai. While doing payment from my my bank account amount of 734rs got deducted on november 10th, 2018, but didn't get any ticket confirmation.
I contacted your customer care about this they asked me to contact bank people but bank people are asked me to contact your people as payment was successful.
Nobody is taking...
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Aditya Sudhalkar
from Coimbatore, Tamil Nadu
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refund of air tickets

Address:390002
Website:www.jetairways.com

Dear madam dear sir

I had a booking with jet airways[protected] which i cancelled on 18th august 2018 and this was confirmed by jet airways with referenceid[protected] referenceid[protected], referenceid[protected] on info jetairwayscom let me copy and email i received from one of your liasion officers

Dear mr sudhalkar

With regards to your email yes this booking is cancelled on 18th aug 2018br...
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deepak Shah 1211
from Mumbai, Maharashtra
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unethical behaviour

Address:Mumbai City, Maharashtra, 400056

I am travelling to kathmandu with my wife and daughter on[protected] by flight no. 9w 250 departing mumbai 7.55 am.
Passenger name : deepak shah
My wife : rupal shah
My daughter : hetvi shah (Minor 16 years)
I am informed that i should carry either passport or voter id card as id proof and my daughter will have to carry college i card issued to her as id
I am not having passport or voters id card but have...
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dilashamagar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

collection of irrelevant amount from ticket counter.

I had purchased ticket to Ktm via delhi at Mumbai airport on Nov 11 2018 .
Total Fare of ticket was amounted to 15143A but the person at the ticket counter charged me different amount of INR16928 stating as Form of payment-A/c 16928 in ticket, which came to notice to me lateron.
I had paid INR 16928 in cash as per the cashier in ticket counter who directed to pay me the same amount.
Because of that now when I was claiming...
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Santhosh jogi
from Bengaluru, Karnataka
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fake job offers, they collect more than 50000 rs

Address:574116

Dear team,
I got mail regarding i have been selected for accountant position in jet airways mangalore location. They step by step collect some amount as follows :
Registration charges:rs3500
Document verification :rs6000
Medical check up: rs10000
Training fees:25000
Courier and fright charges:-10100
Total amounting rs. 54600 collected, kindly refund the amount.

I have proof...
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Website:www.jetprivilege.com

Karun sheel
Attachments
Tue, nov 20, 5:12 pm (7 days ago)
To memberservices

Dear amex/ jet privilege team,
Subject :regarding jpmiles (7500 not credited)

With reference to offer 20000 jpmiles are to be credited if card applied online please find attachments.
Since only 12500 miles jpmiles are credited rest 7500 jpmiles are still pending from your side!
My jp no :[protected]br...
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Sav Khuller
from Madanpur, West Bengal
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rs. 50, 000 missing from hand baggage

Address:Kolkata, West Bengal, 700029
Website:JET AIRWAYS

I am a regular traveler domestically and internationally.

On 21st november i was on the delhi to kolkata flight 9w901, 6.30 pm and seated on the emergency exit seat.

The overhead cabin was full and i had a handbag on my lap.. An air hostess came and took the handbag from me saying as per rules nothing should be kept with the passenger specially on these seats.

I gave the handbag innocently and...
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Indrajit01
from Silchar, Assam
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damage of journey luggage trolley bag...

Address:Nagaon, Assam, 782447

Dear sir...
Yesterday i. E. 24/11/2018 i was journey on your flight from delhi to guwahati vide flight no - 9w 0171 (Details mentioned in below attachment).
Sir, when i land at guwahati airport & collect my journey bag then instantly i can found that my journey bag was totally damage like broken of trolley stand, carrying belt... And then i was inform your authority staff who were on duty at that time... But their justification...
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Ashok Shivane
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

provision of lounge facility or alternate arrangement

I am a jet airways privilege card holder no[protected]. I was travelling business class from punr to delhi on 25 nov 2018 by 9w0786i.
I travelled to pune airport from outstation but was surprised as no lounge facility was made available. On being requested no refreshment facility was offered at the booking counter.

Please note in convenience caused to outstation passengers. If lounge is closed the airline should make...
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Nicoroo
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude jet airways manager at dubai airport

Very poor service by your manager at jet airways dubai airport for flight 9w543. Behaved worse than an intern and left me embarrassed in front of other guests. This review will be posted on social media as i am a loyal customer of your airlines and never expected to be treated this way. They were running out of plastic tags to lock bags for the first time and simply told me it's out of stock. He raised his voice at me and refused to make...
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Vigy
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saudi royals stolen

My husband has just travelled to kerala via jet airways flight but this time he had to travel in economy class, he is a constant traveller on this flight, he has medical issues. As travel bag weighted 10 kg so we had to send it in luggage at the check in counter,
I am very very upset to say that all his money was stolen, but the purse was kept back. Please if you could please check with the people on duty at that time it would be...
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parthajeet
from Mumbai, Maharashtra
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multiple changes to a pnr from airline

Address:Mumbai City, Maharashtra
Website:www.jetairways.com

Under what manner of ethics is an airline allowed to make over 4 changes to flights on the same pnr and then say something like 'you are allowed to change once foc or get full refund.' an airline seems to have the right to mess up our vacation plans completely and then when you request their understanding to reduce the damage, they throw and hide behind rules. What kind of rule is that?

Ladies and gentlemen at jet airways:...
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Padma Portonovo
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not receive baggage

Address:Hyderabad, Andhra Pradesh, Hyderabad

Travelled through jet airways (Af6924) operated by jet airways
Lost my luggage. Boarding pass gtm2c7
Jeta airway hyderabad nadeem took the complaint and not provided complaint number
Jet airways supervisor nikhil is not able to help
I’m disappointing by jet airways alliance and air france they do not work together,
My cell [protected]
India: [protected]

Padma...
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Sibin2774
from Idukki, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fare hike, doubled in 2 days

Address:Ernakulam, Kerala

Good day sir,
We 3 students booked tickets to and fro to delhi through online and got charged double than what it is now.
We thought, earliest we book less the cost was the system following in jet airways and now, we lost our hard earned money through overtime and part time job we do while studying. Hope if you do a refund or a compensatory action, in any sort it would be a great help.
Our co passengers would enjoy...
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Shaikh khaleeq
from Siddipet, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent job

Address:504203

I got a call from delhi telling as calling from delhi international airport you cv is selected for jet airways as ground staff. They took lots of money around 28000rupees.3 round interviews
Online test, call interview, face to face.
Online test 2000. Certificate verification 7500 and health insurance 18500 that have taken. Agai they are asking more money for training and bank account. Person name of informer is akash mehera...
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Sam Kanz
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint

Address:795001

The worse services i have ever seen in my entire life. I have been wasting my time for the last 3 days just to make a new booking and one cancellation but nobody is cooperating and the most rediculous thing is no even a single staff avaliable on the floor. Continuously 3 days server down with such a renowned company is a rediculous thing. And if a customer wanted to make a cancel before an hour and nobody presence on the floor then who will...
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Brian Butler
from Davorlim, Goa
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broken seat in flight 9w117

Address:SM73BQ

My husband and i flew to mumbai on the 10th of november. The cabin crew were excellent but the rest of the experience flying jet air was horrendous. We sat in 43 j and k. The tray was broken and no headphones worked. The passengers in front fully reclined and when asked to move forward they wouldn’t. The passengers behind would not allow us to recline. Again the steward explained what was happening with the front passengers but they didn’t...
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subramaniam santhanam
from Pardi, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wheel chair

Address:396185
Website:[email protected]

9w 237 arrived at 12.20 am on 16th nov 18 my mrs was waiting for wheelchair for more than 2 hrs at 2.15 men brought wheelchair & not allowing to seat non airline staff or airport authorities staff were ready to help almost all staff left in half hrs since she was handicapped she felt giddiness fell down some senior passer by help me check out. It should be viewed seriously arrange proper wheelchair as requested in the tickets...
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agoel_ca
from New Delhi, Delhi
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non issuance of tax invoice

Address:110087

Dear jet airways officials

I have travelled in your airlines for return trip of delhi - chennai - delhi 28.09.2018 / 29.09.2018 vide pnr no. Iayenv, e ticket no.[protected] fligts no. 9w 821 (Del-maa) & 9w 740 (Maa-del).

We have booked tickets through makemytrip (We do it regularly) with quoting our gst details properly (Reflected on invoice of makemytrip)

We at all times gets invoice from airlines...
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