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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 86

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S
Suresh Bagavathy
from Chennai, Tamil Nadu
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Stolen - gopro camera

Address:Mumbai City, Maharashtra, 400099
Website:www.jetairways.com/EN/IN/Home.aspx

I had traveled from israel to chennai on may 11.

Israel to mumbai to chennai

Flight from israel to mumbai el al israel airlines / ly71 may 11
Arrived at mumbai on may 12 8:00 am
Flight from mumbai to chennai jet airways / 9w485

As the liquors (Dutyfree) are not allowed in jet airways from mumbai to chennai, i was forced to checkin. I had cheked in and when i arrived chennai...
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Address:Chennai, Tamil Nadu

I'm not aware about rules set up by AAI for international flights but I'm totally dissatisfied with Jet Airways in-flight experience. The seats are so congested and of pathetic quality, there's literally no leg space between two rows, if a person behind touches your chair or if person next to you shakes a bit, the whole row shakes. Entertainment wise its most stupid thing on India bound airline I've ever seen, Jet has happily put-up Thai...
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akriti drolia
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not there and customer name is not changing

Address:Mumbai City, Maharashtra, 400053
Website:jetairways.com

Dear team,

I have done booking from dehradoon to vadodara on 29th october.
Pnr is wdgnup in name of kamal drolia. (Which was supposed to be in name of shivangi drolia) there was mistake done on make my trip app and name chosen something else.

The pnr for your jet airways flt 9w702 for dehradun-mumbai on 29 oct 16 at 14:45 hrs is wdgnup.

I am frequent flyer member also. I wanted to change...
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R
RCSarangi
from Durgapur, West Bengal
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Checked In baggage came in a damaged condition after 4 days of arrival

Address:759001

I have travelled from Kuwait to Mumbai on 29th April by 9W0573 and carrying 3 checked in baggage weighing 51 kg for which I paid KWD 70 for the extra 11 kg at Kuwait airport. Unfortunately, when I arrived Mumbai, I came to know that one of bag was off loaded at Kuwait airport so I got a file reference number BOM9W85810 and the tag number of the bag was 9W240331.Since I was travelling to Orissa by Indigo at 10.20 am on 29th, I had been told...
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Address:Mumbai City, Maharashtra
Website:www.jetairways.com

Dear Sir, ...This is to bring to your kind attention that I had a confirmed air ticket of Jet Airways flight no.9W 0684 scheduled to fly from Bhopal at 12.35pm on 25th April 2016.I reached airport at 10.00am.When I enquired at Jet Airways counter the Lady informed that this flight left at 8.15 am.I was surprised and shocked as there was no information given. I said that this is not fair because I had a connecting Omanair flight from Delhi...
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anilbrijkak
from Kolhapur, Maharashtra
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Reference id 6155931 denial / delay of redemption services of air miles.

Address:Indore, Madhya Pradesh, 452001
Website:JET AIRWAYS

Reference id 6155931 denial / delay of redemption services of air miles.

My email of 28th april 2016 on the subject through online complaints. The issue has again repeated itself inspite of the mail. Refer to the following pnr

(I) fperli 10.05.2016 ms. Gangesh kumari kak indore to mumbai
(Ii) hzkhoh 11.05.2016 ms. Gangesh kumari kak mumbai to indore

Once again, your reservation, specifically...
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V
virajchandrani
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Missing miles

Address:Mumbai City, Maharashtra, 400099
Website:www.jetairways.com

I had opted for a hdfc jet privilege debit card in the moth of october 2015.
As a joining bonus i was offered a bonus of 3000 miles ( 2000 on 1st spend + 1000 as a joining bonus ).
Its been more than 7 months the miles are not reflected in my account.

As previously requested by one of jet privilege executives i got in touch with hdfc who informed me that all the miles will be credited to our accounts on the charge...
+1 photos
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S
Surajkumar101
from Delhi, Delhi
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Account has been blocked

Website:www.jetprivilege.com

Hi,
My Jet privilege number is[protected], company has blocked my account without any reason. My account is having more than 25000 point but not able to use it. I dropped more than 50 mails and called many times but always got reply like ' we will unblock the account in 48 hrs.'. It's been more than 3 months but still my account is disabled.

Thanks,
Suraj
[protected]...
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H
HonestIndia
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Tickets - jet airways running a scam

Website:www.jetairways.com

I have attempted to book tickets twice using jetairways.com. Both times the website of Jet Airways charged me money. However they did not issue the tickets. Also they are refunding the money only after seven days. Thus it is a scam of hoarding money.

When I spoke over phone they said they can issue the tickets but will charge 20% more for the same tickets.

Jet airways must be investigated for booking policy...
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Address:New Delhi, Delhi, 110001
Website:JET AIRWAYS

Dear sir/madam,

Highhandedness of jet airways staff placed at international airport new delhi with mrs neelam sharma (Passenger) on 19.03.2016

Please refer to my various communications on the captioned subject, , i wish to invite your kind attention towards the highhandedness of your jet airways staff placed at international airport, new delhi at terminal 3 with a ladies passenger, who has not been permitted...
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Address:New Delhi, Delhi, 190010
Website:www.jetairways.com

Me and my fiancee had confirmed our travel from delhi to srinagar by Jet Airways flight 9w 603 on 30th April 2015 and the flight was scheduled to depart at 12:10pm. We reached the boarding counter at 10:45 am and the duty manager told us that they had over booked the flights and cannot board both o[censored]s. We had paid Rs 19300 for our flight. We had excess luggage for which we paid them Rs 22700, and somehow they gave us a stand by boarding...
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K
Khan Tabrez
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Bad behaviour from crew members

Website:Jet airways

Hi my name is abdul rauf khan i am from mumbai last year july 21 2015 i travel by jet airways from mumbai to damm via abudhabi reaal i had a very bad experience from your crew members they are not happy i think with there jobs this coming july i am going back to mumbai from jeddah and the cheapest ticket which i am getting is for jet airways which will be good for me but i am scared tp take this ticket only the option for me is saudi airlines...
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R
Raman Sathish
from Delhi, Delhi
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Refund against cancellation of 2 flight tickets

Address:New Delhi, Delhi

I want to cancel my 2 flight tickets bearing booking id -nf[protected], pnr nos. Kyhuwa & kyhuwa and ticket nos. 589-[protected] & 589-[protected] namely (I) raman sathish (Ii) gauri sathish, from mumbai to new delhi on 5.5.2016 due to unfortunate circumstances.
I hereby request you to register my complaint and refund the amount against cancellation of above 2 flight tickets.

Thanking you

Raman sathish...
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A
anilbrijkak
from Kolhapur, Maharashtra
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Denial / delay of redemption services of air miles.

Address:Indore, Madhya Pradesh, 452001
Website:JETAIRWAYS.COM

1. [protected]@jetairways.com
2. jet customer care online complaint form.
3. [protected]@jetairways.com
4. [protected]@jetprivilege.com

denial / delay of redemption services of air miles.
Please refer to following reference numbers issued vide your redemptions department –

a) [protected] JP Miles upgrade Membership No.[protected] Smt. Gangesh Kumari Kak for PNR No. FMNPUI...
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K
kamal1968
from Mumbai, Maharashtra
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Unprofessional attitude by crew in flight s2 4392 on 27th april 16

Address:400706
Website:www.jetairways.com

Hello,

I am working as business head with kansai nerolac paints ltd based out of mumbai. I had a horrible experience with your inflight crew today while travelling from hyderbad to mumbai by s2 4392, seat no. 35a. I wanted to have non veg food in my dinner which probably was out of stock with crew as such showed no interest for veg food. The lady crew took it back saying no non veg meal is left with us and simply walked away....
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subodh07301
from Bengaluru, Karnataka
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Not allowed me to travel even only was 10 Min late because of traffic

Address:Gaya, Bihar, 823003
Website:www.jetairways.com/EN/IN/ContactUs/Feedback.aspx

Hi,

I am Amrendra Singh, an Armed Forces Personal is very disappointed with the service and care about pessanger from Jet Airways.Because of traffic i have got late by 10-15 Minutes and was there around 4:18PM.My flight eTicket No is[protected] PNR is EFGDIN and departure time was 4:40PM.
I have an emergency to report on time but no one has listened and allow me for board .I have begged and in response it has...
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S
Sunil Shingwani
from New Delhi, Delhi
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International flight ticket

Address:Mumbai City, Maharashtra, +91
Website:www.jetairways.com

Hi, I was booked on 9W 0070 on 30th December 2015 Mumbai to Bangkok Airline PNR No. JLAVYO and ticket no.[protected], however on arriving the check in counter I was asked to wait and was denied travel as the flight was overbooked. The reason sited for refusal was that I had booked the ticket but not the seat. I was asked to take a refund and 4000/- as compensation. However having argued extensively I was allotted a seat and was upgraded...
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M
mittur
from Chennai, Tamil Nadu
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Food preference

Address:600018
Website:Jetairways

I did my web check in for my flight from chennai to Mumbai for travel on25 th April2016 by 9w466 in business class.
It was not asking for meal preference so I contacted customer service no thrice twice it was disconnected at your end third time when I talked to executive saying that I want fruit platter for Break fast he said that for return leg he can make and for onward he can't register.
I got dame angry.
Please tell...
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L
LalitagrawalCA
from Delhi, Delhi
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Luggage not received

Address:Mumbai City, Maharashtra

My wife sangeeta agrawal boarded jet airways flight no.9w-681 from delhi to bhopal at 0630 hrs. To day[protected]. Aircraft didn't carry her luggage. She was on her way to one day trip to ujjain mahakumbh. She stranded helplessly at bhopal airport without luggage. Need urgent help to get her luggage.
Gdspnr 4yfj75
Airlinepnr obcloe...
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R
RSmakharia
from Kolkata, West Bengal
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Forcefully denial from boarding the flight due to overbooking

On 23-feb-2016, i got my boarding pass from jet-airways check-in counter at 07:41 hrs for flight no. 9w365 from delhi to pune scheduled departure time was 08:30 hrs and when i reached to the departure gate, no jet-airways official was there. Only one security personnel, who said he knows nothing and can do nothing, even can't call any official of jet-airways. As far as i remember the time was 8:10 or 8:12 am, authenticity of which can be...
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