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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 89

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R
rsjoshi70
from Jaipur, Rajasthan
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Travel certificate

I have taken flight with my family from jet airways flight no.9w615 bearing pnr no JCGTZK .I have lost my originial boarding pass so i had applied travel certificate for said flight on 30-31 nov.2015 for which i have paid fee from my visa VISA card No. [protected]. but i am sorry to say that the certificate issued
by system is not showing the ticket amount for correction of travel certificate i have emailed twice to compay on...
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Rajendra Chandani
from Thiruvananthapuram, Kerala
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Delay and change the flight on their own will

Pnr nu...Augnpn . Flight 9w720 .on 7April 2016 .they cancelled this flight and delay the flight by their own will.
But I have to catch the other flight, then I have to reach on time .so I tell them to cancel my ticket. They r denied for that. So please revert what I will do...
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S
shashiprakesh
from Mumbai, Maharashtra
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Non supportive & helping staff

Address:Lucknow, Uttar Pradesh, 226016

I booked flight no. 9W 305 dtd 25/2/16 and reached at 14:00 hrs but due to yr incompetent and misguiding staff I missed my flight.
Yr staff handling business class desk did not allow me to take boarding pass and pressed me to stand in long q for economy class inspite of short period available for boarding. Lady handling economy board desk did not issue boarding pass when I reached to her at 14:25 hrs.
Later on they issued me...
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Address:Mumbai City, Maharashtra, 400069
Website:jetairways.com

Jet airways flight 9W0230 was scheduled to depart at 3 AM from Delhi to Brussels on 3rd Feb'16. In reality, this flight departed 10 hours later due to technical reasons which were in Jet airways control. There were issues like technical fault and non-availability of a pilot.
Because of that, I lost a day's salary in my new job in Brussels.

Even after repeated emails to customer service, I have not received any proper...
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H
harishchandra lalgudi srinivasan
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Flight timings

Address:Chennai, Tamil Nadu, 600010
Website:Makemytrip

There has been 5 reschedule after I had booked the flight from maa-srx on Jan 2 2016..
Based on the timings you have sent me it is impossible to travel...
1. Dep from Maa.-del is on 30 March 16
But from del-srx is on 29 March 16
2. Dep from srx-del is 14:10 hrs and reached del by 15:40 hrs...
But flight from Del-maa departure is at 14:50 hrs...
I had booked a round trip with connecting flights...
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S
Sivakumar Chinraj
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Mumbai airport staff's requesting for bribe

Address:Mumbai City, Maharashtra

My wife was travelling from US to India through JetAirways with a 5 months old baby and with my in-laws. And it was really hard to believe that, in the mumbai airport, the jet airways staff were literally asking for some money that too in dollars to allocate the seat to make everyone seated in a row. We haven't seen any airport staff's who has requested the money to get a service like this. Really horrible. And we refused to provide the money....
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Address:New Delhi, Delhi
Website:www.jetairways.com

On 15th Feb 2016, I had my flight booked from Delhi to Vienna via London. Normally, to transit thru london Indian passport holders need special transit visa. But since I am working for International Atomic Energy Agency (IAEA), employees of which are exempted from the visa I did not have the transit visa.

When I told the personnel at the Delhi airport about the exemption and shared my legitimation card (issued by IAEA) they...
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K
kamalsinhvaghela
from Silvassa, Dadra and Nagar Haveli
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Lost bag compensation

Address:380054
Website:www.jetairway.cim

File no. AMD9W17892

I lost my bag on 31st dec, 2015 while coming from hongkong mumbai ahmedabad after 45 days they offer me 13200.00 rs. As compensation while my bag contain 85000.00 rs items of shopping.
I dont accept this claim i am ready to bear some lose but not this much lose

Thanking you

Kamal...
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A
Aanchal Kukreja
from Mumbai, Maharashtra
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Boarding time

Address:Mumbai City, Maharashtra

M totally dissatisfied with ur service.as I booked ticket for 17.02.16
Flight ticket no.[protected]
D departure time was at 12.50
N I was at airport by 11.40
Bt thy didn't allowed me to travel by saying dat mam ur flight has been closed..
How thy can do diz
As per d rules it closes before 45 mins
Bt it was still 11.55 thy said me that it has Been closed.
Uh can check mah presence in...
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A
Amit Katechia
from Mumbai, Maharashtra
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Ticket

Address:IG45GD
Website:www.consumercomplaints.in/new_complaint/#

I am Amichand Katechia

my ticket no[protected]

i want to complaint against your staff Mr Anand Sachania and Mrs Arwa Bharmal from Rajkot airport .

I was denied to board my flight and was asked me to buy a new ticket which cost me Rs 41174/- instead of me having a flight ticket already .
The way they spoke to was rude, harsh and inproper . I asked if i could speak to thier manager...
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A
Aanchal Kukreja
from Mumbai, Maharashtra
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Boarding timing

Address:Mumbai City, Maharashtra

I m not satisfied.cuz as I was having a journey in ur flight d departure tym was at 12.50..
I reached airport at 11.40 n went for boarding..bt thy refused me by giving ascuse dat ur flight has been closed mam..how thy can't allow me as per d rules have d authority to board atlst b4 1 hour...It was d perfect tyn as I was flight at 12.50 n I was at airport at 11.40..
I really request uh to pay me d compansastion...
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B
Biswrayalok
from Delhi, Delhi
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Hotel booking done but payment is not made by Jet Airways

Address:Thane, Maharashtra, 401501

Dear Sir,
I have booked BOM-CCU return flight + hotel Park Plaza 3 night stay from 18/02/2016-21/02/2016.

My booking Ref : TFN000E00DI
PNR :LONXKJ
BOOKING DATE:19/08/2015

Park Plaza hotel is telling that no payment is made by Jet Airways and they will collect full payments from me.

Please take immediate action otherwise I will take legal action agianst Jet Air ways.
br...
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Address:600092

Hello

For the past two months I have been writing to jet airways customer complaints about refunding my amount for cancelling my online ticket that was not issued . Jet airways confirmed me that the amount has been refunded but it is not truth. I would like to lodge a formal complaint for the same . Please help in this regards

Krishna kumar...
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Good day,

I have tried to book a flight online from Kuwait to Bangalore and its an impossible task as it does not pick up Bangalura in its destination even when you select multiple destination while the same can be be easily seen on the Make My Trip site.

Please make your site user friendly as I am trying to use your airline for more of
my trips but your site is frustrating to use other than for direct...
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S
Sahil barjatya
from Guwahati, Assam
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Crew member made me eat non veg.

I have asked for the veg meal but dont know he was having a packet of meal without any symbol of veg/non-veg and he handed over me by saying its a veg meal. I have never ever eaten egg in my life but just because of the crew member i have ate chicken. You people have totally diminished my religion i am a jain and because of you people i ate chicken...
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D
DrBohra
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Mismanage of fragile goods

Address:Ahmedabad, Gujarat, 382449

Fiest problem
I traveled with my wife first time in jetairways
Ticket no.[protected]
Ticket no.[protected]
From johannesburg to ahmedabad on[protected] at 19-40
Person who received luggage labeled the goods properly means fragile items on my two computer boxes 1. No.0607ey763323
2. No.0607ey763324
According the person who received two computer boxes told us these will go separat in fragile...
+4 photos
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Address:118111

I booked a two way ticket from Dubai to Bhopal, from Jet airways using make my trip. Unfortunately there has been a typo error in my second name instead of ‘Rai’ it is printed as ‘Rao’. This might cause a problem at immigration, so to get it changed I made multiple calls to make my trip and Jet airways as the journey date is mid-April and there is still enough time to sort this. Both the ends have been passing ball to each other’s...
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S
shashanksonu
from Bengaluru, Karnataka
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Flight delayed 9w2307 date: 11, feb 2016 chennai to bangalore

Address:Bangalore, Karnataka, 560093
Website:www.jetairways.com/EN/AU/Home.aspx

I booked a flight from chennai to bangalore which is supposed to be a 50-55mins flight. Already flight has got delayed for 90 mins. Give me a reason why I should pay 6000 and still bear all this.
Moreover, I will reach around 12:15 to bangalore, instead of 10:55. It will be so late at night and I will have to face issues considering that I have work tomorrow.
I am not happy with this. I hope you act against this....
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Address:Mumbai City, Maharashtra, 400093

On 8th nov-2016, i was booked jet airways flight for 09th apr-2016 for flight schedule time 10:35 from mumbai to rajkot.( eticket no =[protected], ref no = at[protected], airline ref = cmijhh, crs ref = mznklq )

I was booked this ticket due to my night shift in my org. Now jet ariways has preponded that flight from 10:35 to 10:20 & i am not accepting this time due to 15 min prepond as per my org rules i have to take leave,...
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M
MMiranda
from Mumbai, Maharashtra
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Missing articles from checked-in baggage

Address:Mumbai City, Maharashtra, 400050
Website:Jet Airlines

Date of flight: 5th February 2016
Flight No: LHR 9W 120 from Sahar Airport Mumbai to Heathrow Airport,
London
Baggage tag no: 5589 9W248443
Passenger Name: Dr. Margaret Miranda

Articles missing from the pocket of the checked in baggage: A white woollen shawl and some medicines and surgical dressings.
I request you to look into the matter and return me the shawl and materials or refund me...
+3 photos
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