Jet Airways Complaints & Reviews

Hi
Pfa

My baggage is not yet received. Its been 3 days and i didn't get any updates on that.


In baggage, i have my office laptop, personal laptop, identity card, chocolates, my wallet and office bills. I cant go for office and i wont get salary for these days from 28 jun to till i get my baggage.


I need my luggage immediately asap as we have production deployment....

I am a journalist and had been associated with many national news papers and journals like Dainik Bhaskar, Nai Dunia, Indo Asian News Service and Amar Ujala. This is an incident about serious lapses and grave mistakes committed by Jet Airways ground staff in New Delhi. I had to catch a Indore bound Jet Airways flight on 14th May 2016 from New Delhi and as per norms I arrived 70 minutes prior to the scheduled flight timings at the airport,...

I was supposed to go to Goa by 9W475 on 24thJun and return by AI0662 on the same day ETD1845Hrs.Due to bad weather at Goa 9W475 could not land and returned back to Mumbai was to leave back post refueling. Due this delay I decided to disembark and asked Jet to give me refund for the ticket and which they did but refused to entertain my request for loss due to cancellation of Air India ticket for which I have lost Rs2000/- on account of cancellation....

Dear,

I am sorry to complain you about the jet airways.
I tried to book a ticket for mr. S sinha roy from kolkata to delhi, dated 26th june, morning 6:30.
The overall price was 5200 rupees.
But 10, 272 rupees was deducted from my bank account during the transaction and no ticket was issued.

When i contacted the customer care of jet airways, they informed me that i will get my money refunded...

We ve booked the flight on 16th June and the flight ws at 6.00 pm bit due to sm emergency we reachd at 5.25 pm at the counter of jet airways but the staff didn't let is board the flight as they said the counter is closed now. We really tried hard as the plane ws in the airport and it ws a domestic flight not international and chd is a small airport so we wud ve boarded easily in 30 mins but they didn't allow us and rather they sent us to...

My 8th May 2016 Hyderabad - Mumbai flight (9W7019) turned into a nightmare as the Jet Airways staff just before take off announced that the air conditioning has a technical issue and won't work well. Not that we hadn't felt the air conditioning being sub par before this but we hoped it would sort out before take off. However to our horror that wasn't to be. What's worse is the smug attitude of the airline post this mess; through all their...

Sir, we ve to board the flight on 16th June to Mumbai at 6.00 but due to sm emergency we reachd the airport at 5.25 ur staff and crew didn't allow us to board the flight. I agree with the rules and regulations but in case of emergency it shud ve been allowed as plain ws not took off it ws there and we had to pay 66000 Rs extra for another reschedulin. I m really dissatisfied by the behaviour of staff. As we r salaried people and trip costed...

Jet airways is demanding rs.5500 for a minor change to my name on an international ticket. Daylight robbery!

Details of the airline's reponse below.

— original message —
From: reservations info desk
Date: mon, 20 jun 2016 12:37
To: conrad dsouza;
Subject:re:'referenceid=[protected]' frequent flyer no:[protected]

Dear mr. Dsouza,

This is with reference...

Sir,

my name is chandrasekharan nair balagopal.I travelled in your flight no : 9w565 as a passenger from damam to trivandrum on 19th june 2016.My ticket no:[protected], pnr:pdae(j).

My luggages token no:9w1068 73/72.

I arrived on 20th morning 7:15am at trivandrum airport.After routene procedures when i went to receive my liggage.To my shock one of your suprevisors came to me checked my boarding...

Subject: inconvenience in boarding jet konnect flight
Reference: jet konnect flight no.: 9w 2054

Sir/ madam,
I am a resident of mumbai, i along with my family planned a vacation to jaipur from 03/06/2016 to 08/06/2016. We booked our hotels online and along with hotel we booked our round trip ticket with jet.
Our tickets were pre-booked in above mentioned flight from jaipur to mumbai for
June 08,...

REF: Tushar Bhardwaj - JP No.[protected]
ReferenceID=[protected]'

I have been informed by your team that my account JP[protected] is suspended.

I am writing this email with lot of disappointment kindly look into this matter of serious concern.


I have regularly communicated and patiently waited for restoration of my account that has been suspended since May 2016 first under the disguise...

While booking the ticket my title in name was wrong. It should be miss but it booked as mr. I did payment of 1250 inr for name correction. They said they will send me new ticket in 72 hours but i have not received any acknowledgement mail/ ticket anything. I dropped mail at [protected]@jetairways.com for the status, but not received any response yet. I dropped mail on 10th of june and again on 13th june.

This is realy very unprofessional....

On 10 th oh june me and my son and wife travelled from lucknow to delhi vide flight no 9w367(ticket no[protected], 1381, 1382.)
AC was not working in plain and when I asked hostess she coolly replied
'Sir plain ground main khada hai chaley ga tau AC work karega"as if I was travelling first time in flight. but the ac doesn't worked at all.

When I tried to put empty water bottle in tray which hostess was carrying...

Dear sir/madam,

We had faced a problem on 29th may 2016 having flight no:9w 2660 of trip delayed for which we couldn't able to board our international flight from delhi to shanghai(Mu 564).But we had not got any compensation for this incident. The flight was delayed about 10 hrs.

So we need a official communication letter with mentioning the reason for flight delay. And compensation for it.
I have attached...

During our recent flt from udaipur to mumbai, flt no 9w2074, we suffered bad, the captain held us up for 30 min, citing high temp, 41 degree temp, with very inefficient AC, then conveyed, his intelligent decision otherwise wd have reqd offloading passengers. on reaching mumbai were summaryly told to fill a form n assuring next morning delivery by 10 am.This caused great inconvenience as our night cloathings were absent. tne next day came...

Please note that I took flight (flight # 9W-2492) from Indore to Pune on 3rd Jun (PNR # LPFYPF). On reaching Pune, JetAirways representative provided an update that my baggage was not in the flight and will reach at my home on 4th Jun. This was highly disappointing because there were few items in my bag which I wanted on urgent basis and this had led to tremendous issues at my end. Then in the morning I received the baggage and to my utter...

Dear sir / mam

This is rupil dev lamsar, i booked the airplane tickets from hdfc credit card and get the ticket of jetairways by redeeming the jpmiles...
We have two ticket journey 2 june for delhi to jodhpur
And 15 june for jodhpur to delhi

On june 2nd my wife travelled and also taken two way return ticket for my baby they charged 2870 rs for infant (Both sides) they gave the print of ticket at...

Dear sir,
I harsh taunk travelling to goa from raipur by your airlines by flight no:- 9w 0378 rpr mum & connecting flight no:- 9w 2384 mum goa with pnr no:- dhpgqq.
For which we checked in at raipur airport and submitted the luggage at raipur counter for which the luggage was locked and sealed at raipur. But when we reached goa and received the luggage in damaged condition in which lock and seal of the luggage was broken and...

This is with reference to pnr no. Vnyeyv. Would like to submit the following with regard to this booking:
A) we are 7 passengers travelling to jaipur in the month of august 16. Of the 7 passengers, 4 passengers are travelling from bangalore and other 3 passengers are from visakhapatnam. The journey is booked through jet airways, presuming that there would be no hassles, further the booking is made much in advance so that it can booked...

I am so disappointed with the serviceof jet airways.
My family travelled from dammam to calicut on 06.06.2016.
My pnr for the flight was cualzy. Though my luggage was under weight, cure memeber insisted to put handbag together with baggage items.
On my arrival at calicutdammam, i found out that my baggage had not arrived, even my hand bag which contains most important documents, medical reports, unavoidable medicines,...