Jet Airways Complaints & Reviews

Though jet airways was my preferred carrier, i had a very biter experience during my journey yesterday.
I traveled from calicut (ccj) to lucknow (lko) on[protected], through jet airways with transit through mumbai and new delhi. the pnr is wlewnv.
The moment i collected by baggage from the lucknow airport, it is noticed that the baggage was irreparably damaged due to the rough handling by the ground handling team. hence, i seek...

My member id[protected]
I have a co brand hdfc card and the reason why i got this card was because i could accumulate the jet miles. the jet privilege team refuses to do so and asking for my bank account information as a proof that the card has been issued and purchases made. i had forwarded the same to a mr dastagir anwar, in a png format so he could review the statement in ms paint. he refuses to do so and wants a pdf format. i have...

Dear sir, this is to highlight to you about the worst experience my brother at jet airways counter at mumbai airport tonite. he had a connection flight from mumbai to kozikode via indigo airline (6e-129, pnr: d9485j) which was missed due to delay caused by 9w-7134 (pnr: bqvjtf) nagpur to mumbai on 9th july. jet airways didnt give any compensation or alternative solution to handel this situation. instead the supervisor on duty was asking us...

I flew jet airways flight 9w515 from abu dhabi to bangalore business class on 1st july 2016. my bag didn't arrive. i kept following up with them for one week and their response was like "once it arrives we will inform you".
Finally, i got it on 9th july which they delivered at my home. the jet airways guy never informed me over the phone that the bag is completely damaged. they just delivered it. the bag is damaged such a way that...

Two baggages checked in at bangalore airport and we were travelling to varanasi on 6th. flight had one stop/via delhi and we were supposed to board delhi to varanasi.
Baggage didn't reach varanasi. for two days they were not able to find the baggage. finally when they traced them and handed over the baggages to third party to deliver it to me, they missed giving them one bag. so only one bag is delivered to me on 8th evening by this...

My baggage was missed by the jet airways on 7th july morning while traveling from abu dhabi to bangalore.
While the company representative told on landing that the baggage will be delivered to my address on the same day. Its been more than 24 hrs and the airline does not have courtesy to update me on my baggage. Every time i call the customer care they informs that the baggage is still missing.
Pathetic service from jet airways...

My file reference number is (bom9w87700)
Want to highlight that the jet airways handling of delayed baggage and compensation department sucks.

Here is what i and my spouse is facing from last one month.

1: our baby stroller and baby car seat was delayed. after doing a follow up almost 7 days we received a call that the baggage is found, we were happy to know this, but when the man came with the baggage...

I have been a platinum member with jet airways for more than a year via jp no[protected]. they have abruptly suspended my account permanently and claim that some activities that don't comply to their membership was carried out in this account. they have not provided any further information on this. i am not aware of any such activity. i need detailed information on why my account was suspended. it had 1, 50, 000 miles that jet has now restricted...

Kindly take this is very serious. Your office informed about the change in the departure timing . And in my clarification to your staff ; as the connect on flight of my daughter Sanchez could not match because of your time change, your staff told me that I can cancell the ticket and get full amout refund As the canncellation is due to the 're sheduling of your flight timing. On this assurance only, I cancelled the ticket expecting to get...

I had flied on 4/7/2016 from Saudi via connecting flight from Dubai to India. by the time i reached india at the airport i came to know my luggage was not come from dubai so the authorities promised me it will be delivered to me the next day before 1 noon but i dint receive the same. after dat i went to the airpot to check but no body gives u any info abt the luiggage dey give u 100 numbers & ask us to call & we dint got any response till...

Hi Jet Airways team,

I am writing this in utter frustration towards delayed baggage services provided by Jet Airways.

I travelled on 1-Jul-2016 from Munich - Amsterdam - Delhi by flight 9W 8707 (from Munich to Amsterdam, Operated by KLM) and 9W 0233 (from Amsterdam to Delhi).

When I reached Delhi on 2-Jul-2016 (12:15 AM), I came to know that none of my 5 bags reached Delhi due to belt failure...

Issue: baggage delay (loss?)

No one is attending the number at mangalore airport since 2 days (almost 118 attempt made so far)
No communication from jet airways
No reply to mail sent to jet airways

This is really very frustrating experience with jet airways.

I have traveled from raleigh to bangalore and arrived at bangalore on 3rd jul 2016

Raleigh - new york - abu dhabi...

Bengaluru airport arrived at 1:30 am, international arrival on domestic transfer.

A case of 'really don't care for the customer'.

No facility for baggage drop after customs. have t hold on to baggage and be in arrivals hall till 3:30 and we know jet operates on typical ist. arrivals hall has no facility nor great seating space.

Is this what we call great customer service?...

I was travelling from New Delhi to Aizawl via Guwahati in Flight number S2 4687, seat number 15E on 3 July 2016. Many passengers deboarded at Guwahati airport and one of which took my Lapto instead of His/her. I handed over the laptop to Airlines staff and asked to trace mine. I have also informed the Lungpei who assured to trace the laptop but has not succeded till now....

Kindly take this is very serious. Your office informed about the change in the departure timing . And in my clarification to your staff ; as the connect on flight of my daughter Sanchez could not match because of your time change, your staff told me that I can cancell the ticket and get full amout refund As the canncellation is due to the 're sheduling of your flight timing. On this assurance only, I cancelled the ticket expecting to get...

Dear Concern,
we had a flight with jet airways dated on 2nd July-2016, which was a very bad experience for us.
our flight was scheduled to departure by 6 Pm which was departed at 9 Pm from Mumbai airport secondly we were 2 passenger with same PNR and seat was allotted to only 1 passenger during boarding checking and second person was suggested to fly on next flight for Jaipur which was completely unauthentic post our several...

We have booked a Return ticket from Delhi to Dehradun vide Airline PNR No. GTQWLB for Dates 06.06.2016 and 08.06.2016 in the name of Nikhil Gupta and Monika Gupta.
But due to some medical condition Monika Gupta could nit travel on the said dates.

you are requested to please change the name of one co-passenger i.e Monika Gupta to BHAVIK Gupta.
Please do the needful and revert.

Regards...

I am with my family were travelling from kuwait to cochin via abudhabi on 9th june 2016 and we had received boarding pass from kuwait for jetairwsys abudhabi to cochi.we reached at abudhabi airport as per schedule time but jet airways denied to carry us .we were around 50 passengers. I had made complaint to jet airways but so far no action received from your side.I have required your immediate reply on this matter...

Dear Sirs

We came back from Bali on night of 6th June"16 We recd. our brand new bags in damaged condition, shown to airport staff and a claim form was filled. One bag bottom cracked and on second too many scratches all around.

Recd. a reply from Jet on 9th June and gave them details of bags being brand new bought from spain on 24th April'16. Jet offered eventually on 11th June via email a claim of Rs.10K in absence...

I have had the most horrible experience in business class on 15th june 2016 from amsterdam – mumbai. I used 3 vouchers to get mysel[censored]pgraded and the seat turned out to be like a ‘graveyard with a tv’. If you stretch your legs then you cannot even bend your legs and your legs go right below the seat of the passenger in front. It is so tight that you cannot even move and breathe properly. I am appalled that jet airways calls that business...