Jet Airways Complaints & Reviews

As being from a travel portal, We are in a deep trouble as on 1st of November, one of our guest tried to book ticket and due to response status from the GDS being DOWN, the ticket got booked thrice, now even after tremendous attempts, Customer care and reservation counter (Airport) is not taking the accountability, and is asking to communicate to your Sales team . Details of the tickets are:- Name Flight PNR E-ticket Number Ms. S...

This is cheating & unexpected experience from the brand like Jet Airways. I bought 6 tickets for Goa from Kolkata on 2nd December, 2015 through akbartravels. There is a small spelling error with 2 of our family member's name. Instead of BHATTACHARJEE it was BHATTACHERJEE. I called the JET AIRWAYS helpline no. yesterday night & conveyed the things of the small error of spelling, I was expecting to discuss with this matter to him. The...

Yesterday I booked three ticketed for 26th Dec from Indore to Pune. But unfortunately I had to cancel those tickets which I did within 1 hr. I initiated this booking from Make My Trip. The Jet told me total refund is only 1500/- (approx) even I did cancellation within one hour. I hope there is some kind of governance left in this country which could make these companies understand that it is a hard-earned money of a common man but not...

I'm a dentist from kuwait booked a flight to travel to chennai today. Before booking I asked the customer care whether the flight is operated to chennai. They answered "Yes". But when I reached the same day I book my flight after 12hiurs ( I'm travelling the same day ) To the check in counter they're irresponsibly answering and shouting that they cannot do anything. But my flight to chennai is cancelled. With no other choice left they pushed...

I haven't created an account in locanto website . but still i recieve unknown calls from different persons addressing me about the add i posted in locanto website, with a name called kavitha gowda, i did some research on locanto website and i came across an id that had my number displayed as the id creator's personal number my number is [protected], , plz remove my number i request you to help me by solving this issue.. thanks Ad...

Delayed Jet airways flight: Name : Mohit Kumar Jetly From : Mumbai To : Bengaluru PNR : OMPFPE Date : 18th Nov, 2015 Class : Economy Scheduled Departure : 2155 Actual Departure : 23:30 Resolution : Apologize, Provide full refund and flight ticket for another travel My flight was delayed by almost 2 hours and I did not even receive a apology from the jet airways as if it is their right to get delayed. They do not even regret...

We book ticket bom-ixr-bom of jet aurways by make my trip-id no-NF[protected]. jet airways pnr no-SAPLCS. bom-ixr-13-11.ixr-bom-20-11. 5 passengers. one become under DENGUE and admit in hospital. we cancilled our trip and ticket. hospital admit papper we send both but no refund. they both telling talk to another person. as rule they refund tax am...

We (54 adults) have booked our flight from Delhi to Mumbai on 13/11/2015. Out of 54 Adults 28 persons flight was at 21:50Hrs and rest of 26 persons flight was at 22:50hrs. Because of heavy rush in security line we get some late we reached at Jet Airways Counter at 21:20hrs ( you can check with your airport entrance security camera also) But after reaching on gate the staffs of Jet Airways said that you are late and you cannot Check in. There...

We (6 adults an 3 childs) have got our boarding pass and get security checked. Because of heavy rush in security line we get some late. But after reaching on gate the staffs of jet said us that our flight had been take off. There was no announcement mae and nobody had called us. The staffs are very roughly behaved to us. They told us that the rush in securty is not their responsibility. According to them why we not break the security....

Dear Sir/Madam, I have booked tickets for 2 passengers from Goa to Mumbai on 19/11/15 .PNR for above mentioned tickets is ANFBHR. We have already reached Goa airport at 6:10 am.( you can check with your airport entrance security camera also)In check in area TV screen shows remark of Delayed only. No any other updates on the screen up till 7:20 am. Departure time was 7:45 Am. At 7:20 am screen display showed Boarding. Immediately...

I am writing this letter on behalf of my sister, Khadeeja Faattin Hassan, who was a passenger supposed to travel the jet airways flight 9W594 on 18/11/2015 with PNR No LFLVDI.

There were 4 passengers on the ticket on the same PNR which includes 2 infants.

The flight was supposed to take off at 11:30 hrs for which the passengers reached 3 hrs before the scheduled departure and the baggage check-in was done .but...

I was passenger on 20 thNov inflight no9w2658 from Chandigarh to New Delhi and since the airport was shifted to new location I could not reach on time so I have to carry my luggage as cabin luggage as I was carrying one imported scissor which I deposited at counter Icameback on23/Nov/15 but despite my best efforts I was not provided my article. Tushar the boy at ticketing triedhislevelbestbut he toofailedthe counter girl did not pick phone....

I was enquiring about my baggage as I was not sure whether they would honour my international travel allowance on my domestic flight. As I did not get a reply I packed 2 pieces of baggage per person with the domestic allowance of 15 kgs each. But during check in at the airport, I was shocked to know that domestic travel within India allowed only one piece per person. I was not informed of this in any of the numerous conversations I had with...

Special circumstance - Chennai is flooded.

Our original flight (9w461) is from Vadodara to Chennai with a stop in Mumbai. We want to get off at Mumbai to avoid entering Chennai at this time, as we are traveling with our young daughter. We have been denied this change, although we haven't asked for a refund or any special considerations.

We don't understand why accommodating this administrative change...

I recently travelled in your airplane which was a connecting flight with etihad airways. It was from AMD to IAD on 14 th November at 5 am .I forgot my phone on your flight which was from AMD to AUH. I told the etihaad consultants about this on Abu Dhabi airport but then did not get any reply
Flight no. 9w 520
Seat no.22 ABC

Yours truly,
Om Pathak...

We were travelling to Colombo to Mumbai by 9w o256 on 12 Nov.V upgraded our tkts but did not get lounge service.was written on tkt-no lounge.in flight it was too cool n asked for a blanket but did not provide.V did not expect such service in business class in jet airways !!!...

I had booked a ticket in jet airways...but after booking confirmed...i got a maila and found there is different name in ticket...
These freaks are not ready to change the name in ticket and not ready to take a blame...
Its a they have done...

Am working with armes forces...
...they are not ready to understand...

Hi all. I have booked the Jet Airway ticket on 31’st August using miles from Emirates. The booking was carried over phone and while booking my wife name was recorded incorrectly in e-ticket as ‘CINNI SAMUEL’ instead of the correct name ‘CINNY SAMUEL’. I spoke to emirates customer care and they have mentioned the correction for the name was sent to Jet on 31’st itself and if this is not corrected then I might have to check...

I, Aileshkumar Vaidya have forgotten my micromax canvas doodle white colour mobile phone in Jet Konnect flight no.9W 7066 from Ahd to Mumbai on 4/11/15 seat no.40 A Economy class, I will reach today night 10:30 IST at Mumbai .plz contact me on [protected] or [protected]@gmail.com at earliest...

In reference to above, you are requested to please refund the following details of cancellation amount of Jetairways flight are give below :-

Name of Passenger : Sanjay Rana
Ticket No.[protected]
Flight : Jet Airways - 9W-305
Deparure : Mumbai Terminal TO Delhi Terminal 3
Class Economy
PNR NGPQQU
Booking Date : 04.11.15
Journey Date : 10.11.15
Amount : 6474.00...