Jet Airways Complaints & Reviews

Date of Incident - 26th Sep Flight details on which 2 tickets booked - 9W463 PNR No 1 - QTRFXQ PNR No 2 - IGZCVW Flight date - 29th Sep Flight time - 02:55 am Passenger Name - Padma Bisani Due to challenge on online portal 2 tickets booked for the same flight. One through Make my trip and the other through Goibibo. Received a transaction failed message from Goibibo initially however later booking confirmed Ticket Price - 3211...

Date: 12 Aug 15 Site: jetairways.com On making payment for round trip ticket for three passengers from Guwahati to Ahmedabad, a message from Jet airways stating that unable to issue ticket due to error in reservation system and the amount charged will be reversed to the card/ account within 10 working days was received. The promise turned out to be false and even after contacting their customer care service on telephone as well as through...

I had booked tickets on Jet Airways flight number 9W 624 (21st September) from Kolkata to Mumbai for my mother (Dipali Sarkar), brother (Avishek Sarkar)and aunt (Rupali Mitra). My mother is a patient and we had booked tickets for taking her to Mumbai for a surgery. Due to road blockade we reached the checkin counter 15 minutes after scheduled time. There was still 30 minutes for the flight to take off. However, we were denied from boarding...

I have been trying to get my JPMiles for my travel in June. Till now i have made many calls and sent out around 15-20 emails but nothing is done. i traveled to canda on 5th of june and landed back on 30th june. I was supposed to get my JPmiles in my account but after few days i could not get anything. So asked there customer care about it. I made around 15-20 call but nothing is being done from there side. I send out various mails which...

I lost my make up pouch which contained peal necklace with rubies, eyeliner, eye pencils, lipstick, a thick comb and a band aid . I discovered that i had lost the pouch in Chennai airport and requested Jet staff to see in security check and aircraft from Mumbai but they did not find . I may have left in the bathroom of Mumbai airport . Not sure. Please let me know if such a bag is found at [protected] or [protected]@gmail.com i travelled...

Dear Sir/Madam, Good Afternoon!! FYI and FYA I have booked JetAirways fight tickets on name of Ms.SHAHNAZ KHAN which is scheduled to be depart at 05:45, 16th Sept-2015. The details of the ticket are as below Ist Flight Ticket Fare-Rs.10200/- with eTicket No[protected] The full Refund of the above ticket was not given to us after considering the below situations also by JetAirways Nodal And Appellate Authority Officer. Not...

Name: Patricia Lautenschlager and Charles Solverson: Facts: We purchased two tickets from Jeddah to Kathmandu (flight 331 from Jeddah) with one layover in Mumbai. Our purchase did not require a visa to enter India as it did not require us to exit the international terminal to make our connecting flight to Kathmandu. Subsequently, Jet airways changed our flight itinerary to include a domestic flight in India between Mumbai and New Delhi...

I booked air tickets from Tiruchirapally to Chennai and Chennai to Mumbai vide id No. NF[protected] dated 21/5/15, Jet Konnect flight No. 9W2751 for Tiruchirapally to Chennai leaving 12.00 hrs and reaching 13.05 hrs., and fJet Airways flight No.9W488 leaving Chennai at 14.35 and arriving at Mumbai at 16.25 hrs for journey on 02/10/2015 by tickets No.[protected] and[protected]. 2. On 8th July Jet Airways unilaterally changed the...

I had a flight today (16th sep) in the morning at 9:30. I reached airport at 6 in the morning after reaching 6 am in the morning I cant board my flight. firstly I went to the information counter after seeing my ticket they told me that u have to go to M block for jet airways & there I misguided by one of your staff female after seeing my ticket she said counters are not open yet so you need to come to us at 8:30 for check in when I went...

i am cicil peter

on 17 o[protected] pm i was trying to book the ticket from chennai to coimbatore ( for 3 .09.2015) through jet airways online booking after entering my debit card number and the system shows that the server is error and waited 15 min. It was showing error only on 18th i went to bank and up tod ate my pass book its shows that . ----18.08.2015 to e c m /2393/jet a[protected] irs .. The same day i called customer...

I had booked a airticket for my son to travel on 16th sept. 2015, from mangalore to nagpur. But the flight no 9w 434 was delayed at mangalore by 4. 00hrs and it will not be possble to board connecting flight. The next flight from mumbai to nagpur is on 17th sept. 2015. My son will be required to stay at mumbai.
The helpline at jet airways told me that airlines will not take care of food and stay due to such unscheduled delay. br...

Date of Incident :- 02/16/2015 I was booking the ticket through Jet Airways website and the payment was done through my hdfc bank net banking mode. Money was debited from my account but the ticket was not booked. Below was the transaction details from my bank statement. Date Narration Cheque/Ref. No Value Date Withdrawal 2-Sep[protected] -PayUIBIBOWebPrivateL [protected] 2-Sep-15 2, 687.00 So please help me to refend my amount...

I am a citizen and resident of Nigeria and visited India for a conference and a few days vacation. On 14 Sept, 2015, I flew business class on Jet Airways from Kochi to Mumbai. On arrival in Mumbai, I realised that I had forgotten my laptop at my hotel in Kochi, the Lulu Marriott. I called the hotel and they confirmed they had the laptop. The challenge was how to get it to me as I was scheduled to leave India for Nigeria on 16 Sept from Mumbai....

To: Jet Airways Senior Management This is in concern to the recent incident that has happened on 12th Sep 2015 at Dehradun- Jolly Grant airport, Jet Airways counter. Myself and my wife were travelling to Mumbai via Delhi on the flight no 9W334 ( Dehradun to Delhi) and 9W356 ( Delhi to Mumbai). We have booked the tickets through agent and he has misspelled out surname. Instead of Dwivedi, he has mentioned Dewivedi. We made an plea,...

To: Jet Airways Senior Management This is in concern to the recent incident that has happened on 12th Sep 2015 at Dehradun- Jolly Grant airport, Jet Airways counter. Myself and my wife were travelling to Mumbai via Delhi on the flight no 9W334 ( Dehradun to Delhi) and 9W356 ( Delhi to Mumbai). We have booked the tickets through agent and he has misspelled out surname. Instead of Dwivedi, he has mentioned Dewivedi. We made an plea,...

Dear, I have accumulated more than 47, 000 JP miles as i am a very frequent flyer of jet airways (Jet Privelage no.:[protected]. Now i wanted to redeem these accumulated JP miles for my next flight (i travel international and domestic every month by jet airways) but i am not able to do so online. When i called customer care and raised this issue they told me to write an email to auhreservations and memberservices. I had sent couple of emails...

We had a flight from Indore to Mumbai (9W 2386) on Sept 4th, 2015. The flight got delayed and departed indore at 10pm and reached Mumbai at 11pm. Then we had our international flight at 12.50am on Sept 5th, 2015 through Swiss Airways. Due to the delay of our domestic flight we missed our international connection. The worst part starts now, we waited in front of jet airways counter till 4.30 am in the morning for some kind of assistance, nobody...

I Dr. Shiv Charan on dated 31/07/2015 I booked three tickets for Amritsar to Delhi for Rs. 8055/- for flight timing 10.45AM dated 31/07/15 twice. I attempted twice from jet airways website to book my tickets. but amount was deducted/debited from SBI credit card and Axis bank debit card and transections were unsucessful and tickets were not generated. From my account from SBI Credit card and Axis bank debit card amount of Rs 8055/- each credited...

This is about flawed refund policy. I had booked return ticket from Indore to Delhi and back. Due to some unforeseen reasons I am not able to travel on onward journey on 13 Sep from Indore to delhi. I requested for cancellation but was informed that both sides including return would also get cancelled. On requesting to allow return journey I was refused stating airline rules. I then requested for refund of ticket of atleast return flight...

The undersigned is writing this email with deep regret. I was supposed to take a flight from BOM to COK, on 22nd August, 2015 at 8:30 am. I have reported at the boarding counter on or before 7:45 am. I was asked to wait by the staff and he called a lady supervisor. By the time she came and updated my reporting time in your system it was 7:55 am and I was denied to get the boarding pass. the airline staff has reported the reporting time...