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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 96

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Address:Pune, Maharashtra

To The DIRECTOR This is a complaint for JET AIRWAYS Employee 'LISELLE REMODIOS' who operates at Pune Airport. I had a flight booking from PUNE to DELHI, then connected FLIGHTS from DELHI to SRINAGAR and vice versa. Due to a medical emergency at home, and an admission in hospital, I reached Pune airport just 30 min before and could not make expected 45 min time. I agree, my delay. I requested her to consider this as exception, as...
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A
Arun Adalja
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Food not provided

Address:Rajkot, Gujarat

I travelled by jet airways from Mumbai to Singapore on 12 th august flight no 9W10.i have asked for my wife fruit flatter at the time of booking.but they did not give me and they told me that you have not asked for it.my wife is not taking any food outside so she has to keep empty stomache.from Singapore to Sydney we have quantas flight no 9W4082 AND THEY PROVIDED FRUIT FLATTER both are sharing flight and jet says we have not asked for it...
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DhavalShah1982
from Pipri, Maharashtra
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Not crediting the JP miles

Address:Mumbai City, Maharashtra

JP team, My JP #[protected]. I had traveled on the sector San Francisco - Abu Dhabi - Mumbai on Aug 23rd 2015. Ticket #[protected] Reservation code: SKGPQG On checking my account, I saw that the JP miles were not credited to my account. I wrote an email to JP team and they credited the miles for the sector SFO - Abu Dhabi. They did not credit it for Abu Dhabi - Mumbai. I followed up with multiple emails to get the miles credited...
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Jaggi Bedi
from Mumbai, Maharashtra
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Failed Air Ticket Booking Despite Net Banking amount transfer

Address:Pune, Maharashtra

On 11 Aug I tried booking Delhi -Kathmandu flight 9W260 for 24 Sep and return by 9W 263 for 30 Sep for self and my wife.. Two attempts were made and despite Net Banking amount of Rs 18570/= each time being debited from my SBI account vide Transaction no-DSBI [protected] and DSBI [protected] the issue of tickets on line failed with an advice that the amount would be refunded shortly. 3 weeks and no response from Jet Airways despite numerous...
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Address:Mumbai City, Maharashtra

I have tried booking flight tickets for my journey from Mumbai - Mangalore return from jet Airways website (17th December from Mumbai and return is on 22nd December Mangalore).
After the payment a message was displayed that your ticket cannot be booked due to some internal problem and the refunds will be processed within 10 days, this has been taken place on 11th August 2015. Its been 3+ weeks now and I have not received any refund...
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P
purvamdineshmodi
from Khurai, Madhya Pradesh
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Cancellation charges

Address:Vadodara, Gujarat

We have booked to and fro tickets for 7 nos.of passengers for Chennai to Portblair and Portblair to Chennai for the date 17th November 2015 and 24th November 2015 respectively from the web site of JET AIRWAYS on line booking on 17th June 2015. Unfortunately, my son Purvam Modi can not accompany with us during our Portblair tour due to his Semester end exam. So, it is required to cancel his tickets. Therefore, I have approached to...
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Address:Mumbai City, Maharashtra

Dear Sir I am customer of jet privilege –Amit Dohara[protected]. After below incident which happens with me, I would like to share that it’s given me believe that jp miles customer is nothing for airline it’s just piece of paper and airline doesn’t care about it. I have a serious concern with the last service which I received from the jet stuff at Mumbai international airport. Since I have my urgency to come back Kuwait ASAP I...
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S
seema_sh
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Refund of cancelled booking

Address:Dehradun, Uttarakhand

I had booked the connecting flight tickets(MYPEOE) - DEHRADUN TO DUBAI[protected], 589,[protected],[protected] on 6th August but within 24 hours I had cancelled the tickets and had booked another tickets[protected],[protected],[protected] booked on 7th August 2015. As per their cancellation rules its not been refunded nor I received any mail....
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L
Lakshmi Kashyap
from Mumbai, Maharashtra
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Dis satisfied

Address:Bangalore, Karnataka

I had a booking for a flight on 30 Aug 2015 5.50. Am flight no 9w410. I was at airport at 5.00 am at counter I got print out of air ticket at 5.08 I was at the counter by the time the crowd got cleared they closed the counter which is not my mistake as per guideline I was 45 mins prior... now the airlines says no call no show which I don't understand and I am told that the refund Wil not be processed.. which I am not happy about I need a...
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Address:Gautam Buddh Nagar, Uttar Pradesh

Hi Jet Airways, I have tried booking flight tickets for my journey from 2nd Sept- 5th Sept'2015 on jet Airways mobile application. When I have done my payment through SBI netbanking, the payment was successful but the tickets were not booked. I got a error message on application page that the tickets can not be booked and the refunds will be processed within 10 days. I have booked my ticket on 11th Aug (between 11.30- 12 in night...
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J
jjf
from Mumbai, Maharashtra
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Missing Items from the bag

Address:Mumbai City, Maharashtra

I Jude Fernandes traveled by Jet Airways 9W 0544 Dubai Mumbai departure 18:55 Seat No 19A. ON arriving home after opening my bag I found few of the items missing. Samsung Galaxy S4, Ladies Perfume Jovan musk and Jolen cream bleach. The Phone gone missing was absolutely shocking and unacceptable. I need this to be resolved at the earliest....
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Address:New Delhi, Delhi

Dear all, I have been assured similarly and with faith I waited for almost a week. When I got no satisfactory response I followed up to find out a very scary reality. More than the baggage, now I'm worried about my safety on board. It's very shocking to know that you can't trace the passenger who left his luggage and went. As per the info I get from the customer service, none of the details about the passenger are correct. I urge...
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S
samson.martis
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Havent received refund from Jet airways

Address:Mumbai City, Maharashtra

Dear sir/madam, I tried booking a ticket from Jetairways.com on 12th august for a Mumbai Singapore return flight. Even though the money was deducted from my icici account, but ticket was not booked. A message was displayed that your ticket cannot be booked due to some internal problem. it has been more than three weeks, i have not got any refund or any kind of response from jet airways. i even contacted icici bank they replied me that...
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Selvijay
from Salem, Tamil Nadu
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Flight booking very very urgent

Address:Salem, Tamil Nadu

Dear i have booked my jet airways flight ticket from bangalore to doha this morning. Amount rs.30648 has been deducted from my tmb bank account but ticket not booked. Kindly let me know my booking status or refund status if ticket booking failed. I got only this information through my bank account statement as nature of booking :pid=[protected]&itc=jetairways&amt=30648.00&md=p&prn=dtmb[protected]&bid=5249284&status=y....
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Om Prakash Singh48
from Pune, Maharashtra
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Cancellation of Flight by Airlines

Address:Indore, Madhya Pradesh

I have booked a flight ticket for me and my family from Indore to Ranchi via Delhi by Jet Airways for 16th of Oct 2015. But it was being informed to me by Jet Airways that my Flight from Delhi to Ranchi has been cancelled . Due to this my whole ticket was cancelled. And now i have to make a new booking which is costing me Rs. 25000. So, who will compensate for this loss. Shouldnt i be compensated for the difference in fare chanrges ? When...
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A
abhinav8391
from Pune, Maharashtra
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Non refund of money

Address:Kolkata, West Bengal

Hi, on 11th august i tried to book a ticket from jet airways app. even though the money was deducted from my hdfc account, but ticket was not booked. A message was displayed that your ticket cannot be booked due to some internal problem. it has been nearly two weeks, i have not got any refund or any kind of response from jet airways. i event contacted hdfc bank they replied me that money was credited to jet airways successfully. transaction...
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R
rohitash hurla
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Money not refunded for cancelled flight

Address:Dehradun, Uttarakhand

I booked my flight DEL-YYZ on 19th July 2015 PNR: SELDBX and Ticket No:[protected] and cancelled on the same date. They promised my money would be refunded within a week. I still haven't received my money even after innumerable emails and contact on twitter. They have to refund 45000 INR. They don't even reply to emails....
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S
sayed ebrahim Basha
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Wrong promise

Address:Mumbai City, Maharashtra

Hello Sir, I want to register a complain against jet airways. I m traveling from jet airways from last 4 years, my membership number is [protected]. I have 20, 000 Approximate jetprivilege miles, due to this they first locked my account for more then 2 month, i had register a complain to them, still they can"t provide the solution.I inform them to redeem by miles, they ask to me to send the traveler details, i had forward all the details to...
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Address:New Delhi, Delhi

I had booked a return ticket from Kuwait to Mumbai (Reference No: DRJGOP) on August 4, 2015. At the time of the booking, it was mentioned that I could cancel the flight within 24 hours for free. And since I could not travel, I cancelled the ticket within the 24 hour period. The online flight cancellation process was smooth and I even received confirmation along with the amount that was being refunded. But I am shocked to see that...
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A
ashokkumarkn
from Ernakulam, Kerala
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Loss of baggage

dear sir, my son anish ashok was a passenger of jet airways 9w404 from kochi to mumbai on 22 aug 2015 and further traveled on same day and same airline no.9w564 from mumbai to damam.on arrival at dammam he got to know that his baggage ( one travell bag and one suit case tag no of the baggage given by cial i was 9w696232 and 9w696233 ) is not in plane immediately he booked a complaint at damam air port vide complaint no dmm 9w 11960 after...
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