Jet Airways Complaints & Reviews

We travelled from hong kong to mumbai on 14 th january 2016 flight number 9w075.1 out of the 4 baggages is left at hong kong and not yet delivered.We have already filled the property irregularity report for it.The airlines had commited to deliver it at our residence in ahmedabad within 24 hours.We have also tried spkeaking to the airline tollfree number but in vain.They are just saying it will be delivered shortly.The 2 persons who had commited...

Never in your life you can think of loosing rs.27000/- within 10 minutes because of such a scheming combination between airline known as "jet airways" and make my trip.com.
Such non cooperative staff..Useless people sitting at "helpline"which they call, where they can't give any solutions to the passengers.I want to name some of them.Mr.Shiv kumar. .Who doesn't know how to talk to the customers. .And a...

Hello, While travel from Singapore to Delhi via Flight No. 9W 017, Jet Airways lost my Check in luggage on 26th Sep'2015. It took Jet Airways approx. 45 days, after so many calls to accept that baggage has been lost. File No. DEL9W50854 has been reported for this the same. It's almost 5 months after this incident and I am still waiting for compensation amount from Jet Airways. Despite my repeated mails and calls, there is no reply...

I had made an online booking (Booking Ref - HPSMLN) on Dec 2nd 2015 for my wife and daughter from Mumbai to Bangalore and return. They were planning to travel from Tanzania and connecting in Mumbai to Bangalore/. The journey dates were 8th Dec and 30th Dec 2015. But since my wife's mother passed away I had to alter the booking and when I visited the site to change the dates, it said since the booking was made through net banking you can't...

Dear Sirs, I had booked two sets of Jet Airways tickets online for Travel on GOA_BOM sector on 25th December 2015 for my family members headed by Dr Surendra Kumar Jain and party. PNR nos were TPZTWB (6pax) and WLKCNJ (4 pax). Payments were made by Netbanking account with HDFC Bank for former and by American Express Credit Card for the later. JET AIRWAYS website offer stated that excess baggage can be booked in advance "on line"...

I had bitter experience with the way Jet airways treats international passengers at Delhi airport.Flying from Houston- to Delhi via Turkish flight & Delhi to Manga lore via Jet airways(9W 815) on the date of 9 Jan 2016.Reservation Code: XZCVWM. I am carrying 2pc of check in luggage that allowed by Turkish airways and i have to take domestic flight which my company initially booked in Jet airways. However Jet airways says that as it is a...

Hello jet airways I booked following tickets on 3 Dec 15 jan 2016 Jet airways Flight no. 9W-822 Dep. Time: 07:05 arrival time 15:05 26 jan 2016 Jaipur to Chennai Jet airways Flight no. 9W-2262 Dep. Time: 12:25 arrival time 18:50 I didn't receive the ticket yet Can u please send it at rathore.[protected]@gmail.com...

I was travelling from Hyderabad to Mumbai on 6th Jan vide 9W 458, Jet airways. At Mumbai airport, i could not find my bag, the baggage for that particular flight was being delivered through conveyor belt no- 1. Lodged a complaint vide file no BOM9W82628 on 6th Jan. Today it is 10th Jan. I have written to their baggage lost baggage handling department at email address [protected]@jetairways.com. I have written to the chairman, Mr Naresh Goyal at his...

I find myself writing to you today appalled by the way I was treated by your staff. Delayed flights do happen however your staff seem to be flying at high altitude dealing with staff with a heavy hand. I was scheduled on the 8th of Jan to fly out of Pune via Delhi with my final destination as Toronto. Having started my journey at 9:30 pm yesterday from Pune, I was a little concerned about making my connection via Delhi having heard about...

Dear Jet team, I have got the return ticket done for Mumbai . but both times I got financial loss . FIRST INSTANCE:- For going to Mumbai it was on 5 jan and the departure time was 07.05 AM in flight 9 W 397 (ticket no 589 [protected]) Complaint:- Due to an accident on road, I reached on airport at 6.35 Am where I requested Mr Yatin(who claimed that he was in charge) for boarding on plane .But he refused and told me that nothing can...

I was traveling on 23rd December, 2015 from Chennai to Madurai from Jet Airways ( Jet Konnect) alongwith my father Ghanshyam Gupta and mother Meena Gupta. We had 3 tickets in all number[protected] to 6586 . The eticket were booked through make my trip and the flt no was 9W-2727 and depart time was 13.30 hours from terminal 1 Chennai. We reached the check in counter at 12.45 P.M. We have already done web check in. We had 3 suitcase bags...

I have booked a ticket on 07.11.2015 from Jaipur to Mumbai by 9w 7100 and Mumbai to Trivandrum 9w388 on 24.01.2016.
But amessage has been received on phone No. [protected] stating that the flight No. 9w7100 is now operating has 9w2183 and will leave Jaipur at 10.40 Hrs and reach Mumbai 12.30 Hrs and the connecting flight 9w388 will leave Mumbai 11.40 Hrs and reached TRV at 13.45 Hrs.
How it is possible to get the connecting...

I flew from Manchester to Ahmadabad via Abu Dhabi (9W519) arriving in Ahmadabad on December 30. My bag did not arrive - bag tag number EY014436. I have been waiting for my bag for 7 days! I have a medical condition called Sleep Apnea where I stop breathing at night, and the machine that helps me to breathe when I sleep is in that bag. I need my bag immediately as I have been suffering and unable to sleep for 6 nights! I also have a wedding...

Flight from port blair to delhi via chennai was cancelled on 05 Dec 15 due to flood in chennai which is not yet refunded....

I was travelling to Toronto with Jet Airways Flight which I boarded on[protected] from Hyderabad. The Connecting Flight was cancelled at the Transit Airport at Brussels, Belgium. I was made to stay there in Airport for 24 hours. Airline neither assisted in getting Transit Visa and make me stay at a hotel nor they arranged any lounge to spend the night there in airport. At last, I was made to stay in an open area of the Airport outside of...

Sir, I had booked on Jet Airways Flight No 9W 686 to Ahmedabad from Delhi on 23rd night and PNR NO is MXAFSF i reached the counter for check in at 10.10 and was advised that the check in luggage has gone and cannot be sent. I requested but nobody was willing to do anything about it. I then in desperation said I"ll leave my stuff behind and only take handbaggage..I called back the person who came to drop me and returned the check...

I have tried booking 4 times today, each time money has been debited from my account but no email confirmation. What is going on with your poor poor poor service??????? No one replies to emails, customer services is just poor! I just hope all transactions are refunded. There is something wrong with your website, i tried booking on the 31/12/15 same happened and we lost out because flight prices have gone up since. We are still unable to successfully...

On 30/12/2015 I have booked flight ticket for the trip Indore to Chennai (9W2384 indore-bombay & 9W469 bombay-chennai) payment by Indian Bank net banking. My account has been debited by Rs 4518/_ but I have not recd PNR from you. I want to know whether the ticket has been booked. If booked please send PNR. If not pl inform me about the same and refund the any at the earliest because I hv to book the ticket...

I was traveling from Mumbai to Singapore from Jet Airways. The check - in counter girl behaved so rudely with me and and she didn't allow me to board in to flight. I have booked my next flight and also stayed in hotel for one day. I have to pay for one day extra leave in office. My flight was on 18th Dec Mrng. 9W 10, Tkt no.[protected]....

I had a ticket from IXB to RUH (See Attachment-5 for detail) on 25th Dec.At the time of collecting boarding pass, the person(One Lady) from jet airways not allowing us to provide boarding pass upto Riyadh as I don't have a return ticket and my visa is family visit visa. In actual no where it is written that return ticket is required in case of family visit visa. I told her several time but she denied the fact. Please see below link for your...