Johnson Lifts Complaints & Reviews

I'm coming to this forum to put out the pathetic trade practices/customer services that this organisation is involved with; and to seek urgent redressal.

We have our new automatic elevator on Labour only AMC since Aug'16.
We were suprised with the constant visits by techicians to our site for servicing the new equipment.
Even as we started assuming that proactive/preventive service is in operation; we have been...

Sir

I'm the secretory of the signature apartment, sector-3a, a. v. colony, sikandra, agra. your companies lift was working in our apartment. but before one week lift is out of order. so many times call to your engineer but they did't lift well. 85% aged person (above 68 years) living in this apartment. due to failure of this lift the can't go to temple & another place.

So please solve it now earlier
Mob.[protected],...

Job no : l-e 1334 and job no. L-e 1333
Location: jasmine tower-2, runwal garden city phase-2, balkum, thane.

Complaint:
Lifts on jasmine, rgc phase-2 are in very critical condition, the lifts stops working every now and then. We are facing huge problems of these lifts from day-1.
Johnson team is totally non-cooperative. This lifts are going to cost to lifes some day.
Totally useless, i believe third...

This is regarding the lifts in block A-4, Sandeep vihar ( AWHO), Kannamangala, Whitefield, 560067. Both the lifts in tower 4 have been experiencing stoppages on a daily basis despite being new. The on site service staff are either unable or incompetent to provide satisfactory service. It is most surprising that a reputed company such as yours is providing such such shoddy service. This is causing terrible inconvenience to the residents. Request...

Sir:
Ref: AMC No. L-A4145
Our lift is on Annual Maintenance contract at Hyderabad, Telangana (phone no. [protected]). The lift has been mis-functioning - stopping on its own and starting when we switch off and on - the mains. Sometimes the gate was also giving shock. We have made complaints and no one turned to look at it and repair it.

Now the lift completely stopped without power. Upon a complaint, the service...

Two led light inside lift is not working it's compliant dark inside the lift...just 2 month old as it is installed light is always a problem...ur combat does not have 24hrs costumer care...for the istallation of day only there is a problem in a celling light of lift there was fluctuation...but today there is no light working there are 2 led lights installed both are not working ...hope u send your tecnition as early as possible lift no Is...

We are not getting the clarification regarding the Spare parts.

Recently a technician visited out place and checked the LIFT. After few days we had a report saying some parts need to be replaced, then we can take the AMC. We are not getting the details about the spare parts lists. We are not getting the cost breakup and we are not getting the functionality missing because of the specific sensors. The AMC executive is telling...

Hi We have eight lifts installed from Johnson Lifts in our new apartments. The lifts are very rarely used as there are not much tentants in the apartments. We see the brake coils are burnt out often. Can you please advise the lifecycle of the brake coils and the reason behind such issues happening often. Our apartment name is Lathangi, located at panrutti village, oragadam, Tamil nadu Thanks...

We have installed Johnson Lift for our hostel in Saravanampatti, Coimbatore, Tamil Nadu. Our lift is not working for the past 2 days and when we contacted them for service they said we have to put AMC only then they can come for service. They have not come for even free service for the past 1 year and not informed us about the compulsion of AMC for services beyond free service period. The service persons say that their head office has informed...

Lift # LG 3880 is still new. The Lift stops working every few Days!! We have complained numerous times. AND, true to your Motto: "Safety before Saving" we get frequent bills for thousands of rupees. It is obvious that the Service Provided is of very poor quality. Kindly look into the matter; assure and convince us with good quality service that we were not fooled by your false "Reputation" of 'Johnson Lifts Ltd.'. Thanking you in anticipation....

We are living in a society apartment named Jansevak CGHS Ltd (also known as Abhimanyu Apartment). It is located in Vasundhra Enclave, Delhi – 96.It has four blocks namely A, B, C & D. Johnson has installed 1 lift per block in the month of January. All the lifts are performing badly. Till date, Service Engineers have visited 46 times to rectify those problems. Problems are many. To say a few: 1) Switches are poor in quality. They get...

We have johnson lift installed in our society at raj nagar extension. The maintenance of the lift is very poor and every day we have cases of residents trapped inside. Even today a young girl was caught inside and we were told that the inspection was also done today itself. We 'request u to kindly take attention to the same and get the lift inspected and checked so that no such incidents happen in future and the accountability established...

Hello Johnson Lifts Support Team, We have purchased two lifts from Johnson Lifts (L-B7630 File No.SMA8318). Lifts were installed & handed over in August 2011. Since then, there are getting frequently faults. Complaints are booked regularly; some faults are removed but not completely O.K. Your technician is aware of the situation and now inspite of many reminders since last 13 months. there is no action taken from the johnson authorities....

Hello Johnson Lifts Support Team, We have purchased two lifts from Johnson Lifts . Lifts were installed & handed over in August 2011. Since then, there are getting frequently faults. Complaints are booked regularly; some faults are removed but not completely O.K. Your technician is aware of the situation and now inspite of many reminders since last 13 months. there is no action taken from the johnson authorities. There is not a good response...

We have purchased two lifts from Johnson Lifts Noida. Lifts were installed & handed over in August 2014. Since then, there are getting frequently faults. Complaints are booked regularly, some faults are removed but not completely O.K. There is not a good response from your service team. Members of society are very annoyed, there may happen any serious incident with lifts. Please do necessary arrangement for complete checking/service of the...

R/S THIS IS TO INFORM U THAT I SHAILESH RAGIT OWNER OF MANOHAR ARCADE, MANISH NAGAR, NAGPUR, HAS BOOK U R LIFT, ON 1 ST OF APRIL, I RECEIVED THE GOODS OF LIFT, BUT FROM LAST 16 DAYS NO ONE HAS STARTED THE WORK, U R PEOPLE IS MISLEADING ME FROM LAST 16 DAYS, MY SITE IS ALMOST FINISH, THERE IS NO SECURITY GARD THERE IF THE MATERIAL IS STOLEN FROM SITE THEN I WILL NOT RESPONSIBLE. U R SERVICES SO FAR IS VERY HOPLESS. ...

Ranka colony Bannerghatta road Billekhalli Bengaluru Lift gate cheque was given 6 weeks back Promised 4 weeks delivery on advance Today when we met personally - they give another 10 days excuse Very un professional attitude - we have elders and medical patients here Even AMC of another lift is sheer waste of money It's a sad state for Make in India as we were thinking in the coming fiscal year gor new lift tenders...

this has come to the notice that, johnson lifts spare parts lists are not made available by their ffices and flatly surged rates of its components are being charged by them. Also where it is possible to repalce a componets's part, they insisit for changing the whole component and service is realy very poor. kailashpuri complex [protected]...

Dear Sir, I am one of the residents of Pride Pristine, Electronic City, Bangalore to whom you sold your flat and asked us to use the facilities that your have offered. One of the important I want to bring this to your notice that lifts are still not operational and it's Lift rescue systems seems to be faulty. This morning our house maid was stuck in the lift which was fallen freely without Rescue System. I need your attention that...

Hello to whom so ever it may concern. we are living in MVV Esteem, chinna waltair, opp: kotak school, vizag-530017 we have Johnson LIft and installed in year 2007, last 7-8 years working well, you know all because it was new lift which purchased not because of service technicians. in last 3 months we are facing lot of issues with lifts may be due to wear and tear, but service is poor and they had brand name but poor technicians....