Johnson Lifts Complaints & Reviews

Lift door not closed and lift standing on 4th floor from Sunday evening dated 07/03/2021...

We have a lift installed in our apartment for 7 years now and we have been paying the platinum AMC every year. But, in last 1-2 years their service has become so pathetic for which they were blaming COVID-19. This year AMC is pending to be paid for which they are not ready to negotiate the quotation given by them in spite of multiple discussions, and they are not responding to the emails, no follow-up from them.

They are literally...

A four floor lift for 8 flats, lift shaft connecting the gear box breaks within 6 years of installation. Even after the payment for repair being made (...) Parts arrive which donot match the specification of the installed unit in our premisses. This totaly shows that somewhere down the line there is a lack of prefessionalism, focus and neglect of you after sales service, which I would imagin would be you punchline while selling your product....

We do agree AMC WAS PENDING, IN THIS CASE WE HAVE PROVIDED POST DATED CHEQUE FOR 15 March 2021, in the mean while lift have faced a problem we have called entire team, the team was not ready to support, even after the complete cheque for same date, while getting previous cheque they have not seen the date

the worst ever service and looting people in the name of AMC, CHARGING A LOT...

We have the lift of your company which is not working from last 1 week and we had complained the same to your local executive on Saturday i.e. 13 Feb 21. He had sent 1 technician on Monday and he found some fault in some board. Now from last 2 days we are trying to contact him for the repair of the fault as soon as possible but he is not picking up the phone not even call back....

The lift provided by your company is malfunctioning. It is stopping at middle point of two floors and always watchman has to unlock it and make it to move. This is happening from two days. No maintenance ( AMC) charges are pending.
PLEASE DEPUTE SUITABLE MAINTENANCE PERSON AND RESTORE IMMEDIATELY.
THANK YOU....

We book Johnson lift in Tirupati September they told will deliver Jan end we paid 80percent money Tirupati people not responding didn’t deliver our product I have more exceptation on ur company pls return our money back we don’t want ur lift ....

I have transferred money to icici RS 5500 AMT debited through IMPS but still I din get my amt in icici plz check and revert soon...

Hello,
I want to go with AMC for my Johnson lift in my apartment. But, am not happy with the response over the service team. Their communication is not consistent and logical. They are not trying to understand my concern and every time, they are giving different updates on my AMC process. I can explain it in detail if you call my mobile number[protected].

Regards,
Arivalagan C
Chennai...

Kindly, look into the pathetic state of lift provided to me at my new residence by Johnson and the Builder....

Dear Team
Good Evening !!!

We are pleased to inform you that we are from Hotel Vaibhav-inn Gomti nagar Lucknow !!

From Last Four months we are facing issues in our both lifts LH 4117, LH4118
* Display Not Working on 3rd floor
* On Ground Floor Gate sound Issue
* When Lift Is Going then lift is shaking.
And many other issues we are facing from the last four months.ispite of regular...

Hi Team
This is to inform you all that in Bhopal, Lotus Empilla campus two lifts were installed in 2016. After continuous maintenance done by your team. We are facing issues with lifts on daily basis. Your maintenance guys come and every time raise new issues but still it is not in a position to run smoothly....

Lift not working...Lift door not closing & banging...

Door not closing& banging...

Life does not take command...

So we have our hotel project in Bhopal.
We gave the tender to Johnsons Lifts.
Obviously we know Johnson is a leader in its segment.
But i never expected a probable deceit, unprofessionalism, and extreme case of negligence from the employees of your prestigious firm.
So employees of your firm want us to pay for a material, which they allege that it has been stolen from our site.
My take on this issue is that...

Johnson Mini sukranti 2017 well running.
2018 AMC including material - No problem
2019 AMC including material- No problem
2020 AMC silver - Problem occurred approx 50000 materials cost paid.
2021 AMC silver - again problem and they send me material cost Rs. 55000 demand.

I think I have taken wrong decision purchased Johnson lift in Patna.
service engineer who has visited to me is less experienced....

Johnson goods lift not working and display shows the out of service...

We have ordered Johnson Basic lifts for 6 people (408Kg) f for our site Adityapur Jamshedpur. All payments and criteria have been completed on our behalf, but have not yet been delivered to the site according to the product quotation on time yet. This is work in a government project and the government fined 10lkhs for not completing the work on time, now who is responsible for it and there is no response from your sales and service team....

This is to bring your attention to the Johnson Lift & Escalator company that has been non responsive to the innumerable complaints filed by Vipul Gardens Residents in Ghatikia Bhubaneswar which have never operated seamlessly for 24 hours. There are no defaults in the AMC or payments to Johnson, however the lifts installed have a breakdown every single day. There are people who are heart patients and have to walk their way to the 15th floor....