Johnson Lifts Complaints & Reviews

Our lift number LE6061. For the last 2 months it’s not working properly. It’s stopping in between the floors since the inner door is sliding away without anybody touching it. During the last two months, we have raised complaints not less than a dozen times. Every time the mechanic is coming and temporarily attending to it. However within hours of his leaving, the same problem is recurring again. Every mechanic says some different problem....

Lift stops working every alternate day.Even technicial has no knowledge y it is stopping...

Hello,
We have given AMC for 4 lifts in my society to Jhonson service provider. Within last one year we have got request from them to provide 16 new batteries for ARD in our lift which we have provided in Oct 2020(4 EXCIDE battery) and May 2021(12 EXCIDE Batteries). However, In the month of September 2021, The service provider again told us that batteries are not working for 3 lifts, on enquiry we found that in place of 8 new EXCIDE...

Hello,
We have given AMC for 4 lifts in my society to Jhonson service provider. Within last one year we have got request from them to provide 16 new batteries for ARD in our lift which we have provided in Oct 2020(4 EXCIDE battery) and May 2021(12 EXCIDE Batteries). However, In the month of September 2021, The service provider again told us that batteries are not working for 3 lifts, on enquiry we found that in place of 8 new EXCIDE...

John lifts charging High AMCs, the amount that are collecting has no value for the service they have made, and no one is giving what spare parts they are changing and what is the cost incurred for that.

We paid hefty amounts for only maintainance, where as out side it comparrively chepaer, in this context company would come forward and reduce the charges to extent of premium paid vs maintainance cost incurred. This will some...

We have paid AMC for our two lifts in apartment. Service technician from visakhapatnam Johnson's &Johnson visits every 45 days fir service. He says no problem with lift. But the first lift stops very often. Upon complaining he says that there is a power supply defect, but the second lift runs smoothly when the first lift stops.
What shall we do ?...

Many times i will call johnson customer care but no response from company that lift is break down please provide service man...

Jai Hind Sir/Madam,
I am Administrator Delhi Public School Karnal submitting following complaint for your kind favorable action.
On 22 Nov 21, I have requested through email at servicesales_chandigarh regarding further AMC of Jhonson Left installed at our Building. I have made various Calls to Johnson Official Mr Uttam on Mobile Number [protected]. Although till date I have not received any reply in Black & White, but telepathically...

We are under annual maintenance contract. Yesterday the service personnel shut the lift saying shaft gear problem.he says it will take 7 days for part.many old personnel and patients are staying and they are facing difficulties.please help help help them. I have learnt from some person although unconfirmed that he was pressurisising for new lift. It is surprising that for a lift part in hyderabad it will take 7 days. Please help immediately....

I have ordered a new lift for a residential building. But the local office team is very poor in responding and despite several calls they do not attend and now when lift material has been delivered almost 10 days back, no one is attending for installation despite several calls....

HI Johnson,

We as customers are very disappointed with the service level. We pay almost 21 lakhs per annum excluding taxes for the AMC of the lifts the service level has degraded in last 2 years to below average.

We have done several complaints to the senior officials including Mr. Sunder Raman your service head of north. But nothing moves, they just make promises and commit time but no one shows up....

We have ordered the new lift 2 months which the marketing executive garenteed it will be reaching in 15 days now when we tried calling him he is not answering and avoiding the calls....

Hi, this is Naveen from vizag, I am the resident of MK Ridge (lift no:8118) since last 10 days onwards no one is attending to rectify our lift compliments.i called ur office number:[protected] and raised a complaint 10 days back, from on that day I am calling above number and ur company person Murali no one is not responding.thats y I am giving u a complaint.plz rectify our problem as early as possible...

The site team is not able to start work every day they have a new excuse not to work inability to start work to instal a lift at the site after 3-4 months taking advance still having the same excuse site is not ready which is just an excuse which is false if we ask what is not at site they are not able to tell us....

I had ordered the johnson lift sukranti 8 passenger this march and paid the advance also had paid the major chunk and waiting for erection and all of sudden mr prabhu who is from ur company calls and informs that what we ordered is not available hence forth will give an alternative, since we have paid the advance well before 6 months ie march and calls on 21st sep and tells us that what we ordered is not available is unjustified also he doesn't...

Our lift has been malfunctioning and we contacted our service engineer
He has taken the amount but the serviceman has not reached the venue till date....

Sir, our lift No-LN 2709 is not working properly as i made 15-16 complaints at your complaint center but they are unable to provide any stable solution of this problem. please send your best technical team to resolve the issue as situation became horrible due to this. children and old people are afraid of to enter in the lift. please look into the matter and resolve it as soon as possible...

Lift is installed at Bandh Riad, Mokdumpur, Malda in west bengal which was purchased in the name of SUJALA CONSTRUCTION. No one is responding to repair in spite of repeated complaints. Contant no. [protected], [protected]...

Hi,
The lift keeps stopping very often and it has just been around 3yrs since it's been installed. On top of that, the servicing is horrible. We've paid for the whole year and the technician comes every month just for its maintenance. It still keeps stopping. When we are trying to reach out to the technician (non-working hours) that the lift stopped with passengers in it (last time) and again this time, there's no response...

Sir,
with the reference to the mail dated 27 July 2021, I have to say that till now your company has not taken any response to do the work and we are facing a lot of problems due to your irresponsive behavior. As you are aware that ESIC Hospital, Varanasi is situated in the prime minister constituency and an auspicious project at Varanasi. Your service providing team has not taken proper response even after the serval calls. We are...