Jukaso Journeys Complaints & Reviews

I was called on 5 feb 2017 stating that i won lucky draw of jukaso journeys.
In that i was offered 2 Nights stay in select destination and some VLCC vouchers and scratch card. But to avail all this they asked me to with there Mehrauli in there office with my spouse.

I visited on same day. After visit they started explaining there membership. As they asked INR 100000 for membership, we denied to take the same. Then offered...

My contact number is 120381 with names sanjeev kumar and jyoti and this membership was purchased from jukaso through mr. Ankit and ms. Sujata from sagar ratna sector 9 panchkula on feb 25th 2018 and put cancellation request on 6th march 2018 within 10 days look-up period of cancellation as per written in contract after knowing that we were highly misguided with modified information and false statements by simran, sujata and ankit in the meeting....

Jatin here from chandigarh
My jukaso id number 115525
My contact number is [protected], [protected].
I cancel the membership on 5 feb 2018. Ur executive said that u will get ur money in 90 working days but its 6 months. M not getting my money back. I purchased the membership from mr ankit from panchkula sagar ratna sector 9
Plz do the needful
Thanku...

I have been a member of Jukaso from last 3 years with id M0104036.
They promise to give DAE login with their membership.
I have to make journey plans outside India and have been continuously calling them including their customer care executive like ANISHA and ANJALI but they are making a fool of me from last 2 months.
I will loose significant money if they don't provide the same.
Kindly help me with this or I'll...

Hi,

On Date 19th March, I got a call and informed that I won gift card and they ask me to visit a restaurant near to my location in Panchkula (HR).
I visited there with my wife.
I was attended by 3 people (Ankit, Neelam and Bharti Rana), they shared all benefits with us about their 5 years mini package. and finally I purchase 5 years mini package in 69K.
After 2 days on 22nd March, I requested for cancelling...

I am complaining about the refund of my withdrawal application

Details of my membership are:

Membership ID is 120136
Member Name: Pinky Devi
Registered email id at Jukaso: [protected]@gmail.com

As per the contract, I can withdrawal my application within 10 (calender) days and they should refund money within 90 days.
I bought this membership on 24-Feb-2018 and I started my...

Contract id - 134382 i got welcomed on 5th july 2018 but when i called customer service the next day nobody answered (I called 12times). The service is not at all good and all they do is make fake promises. Horrible decision that i made. I emailed about cancellation on 8th july but no confirmation from them. I would like to cancel my membership as i have processed the cancellation request within 10days of service acceptance (As per the contract)....

Hi all,
I had taken membership of jukaso by journeys in june, 2017. I did not get any service from them and after a lot of struggle, i got a 3 months post dated cheque as refund. I deposited it two times but on both the occasion it got bounced.
I am proceeding to file "criminal case" against them but though of writing to this forum also as i see some of the resolved cases here.
My membership no was 77499.
br...

Ahmedabad Branch offerred the 3 yr holiday package with lots of commitments and assurances including all to be documented on a stamp paper in November, 2017. Mr Vivek Rai, Sonu Singh and Ms Jainam Shah had promised all that. Lots of emails and whatsapp messages exchanged, including Ms Payal Khanna from Delhi Office. They dragged the issued for quite some time saying they will get the approval of what all has been assured/ committed. Finally...

I have cancelled my membership way back in February 2018. And till date no refund is processed.
Each time I call I get the same reply that it's in process and customer care department denies giving the account department number.
Its been months and I am really fed up following up for the same thing.
Request to issue refund process at the earliest....

I planned with family for dhramshala, after 11 hrs long drive, visited Jucaso Palace Dhramshala Hotel.. i was surprised to see that hotel.. small, dirty...very bad condition of bed and tables... i never seen that kind of dirty hotel in my life..

They told hotel will be 3/5 Star.. it was like helll... i never recommend Jucaso property ..specilly Dhramshala..

I SPEND 2 NIGHTS IN ANOTHER HOTEL WHICH WAS AWESOME...

I am Khushboo Jaiswal Contract ID-21609 and Traveller ID97302. I am completely paranoid calling several times to Jukaso and DAE customer support for my reservations. I have taken the package from them in June 2016 and ever since then I have been counting on them for my several reservations, to which they completely deny either saying there is no availability or by disconnecting the call. I travelled to Dharamshala and asked them for accommodations...

I got welcomed on 5th July 2018 but when I called customer service the next day nobody answered( I called 12times). The service is not at all good and all they do is make fake promises. Horrible decision that I made. I emailed about cancellation on 8th July but no confirmation from them. I would like to cancel my membership as I have processed the cancellation request within 10days of service acceptance( as per the contract) and DO NOT OFFER...

To, journeys resorts pvt. Ltd.
Con. Id–99162

As i had taken jukaso membership on 10/11/2017, total paid (Through card) rs.1, 31, 000/= to jukaso. As we had mailed them to cancel my membership on 13/11/2017.

Reason of cancellation of our membership, all fake promises & even verification call is handled by your sales team. Every time we are getting answer that it is under process. We have not received...

I was asked to sign on a blank feedback form when i went to jukaso journeys office at gurgaon (Near ginger hotel). Later on an employee wrote on that feedback form that i want to request cancellation of membership. I received an email regarding cancellation today. On enquiring from customer care, i got to know about this reason. I have immediately asked customer care not to cancel my membership as i will lose 41000 rupees in that case. I...

Hello team,
I have availed a membership plan from you in january in name of Sapna and Ashish Aggarwal and gave request to cancel the same with in 2 days.
As per your policy, your so called 90 working days was completed in may but still we have not received our refund. It has been more than a month we are visiting your office every alternate day for our cheque but every time your people says cheque is not signed and asks us...

We had signed an agreement with one of your jukaso's branch in city square mall, rajouri garden in 2017. They said we will get a kit from your side of our membership.
I got to know after a month or two that it was closed, that too without informing!
It's been a year, i was trying to contact your manager but then i got to know she had also left the company.
We have a 3 year memebership with your company. And from those...

On 18th Feb 2018 they called on their office. They brain wash me there and i agreed to take plan for 5 years by paying 90, 000/- by credit card.

Next day when i researched about them, i found cheated by them. So on 19th Feb 2018 i wrote mail to [protected]@jukasojourneys.com for cancellation of agreement wef from same date. Nor i had used their service till date.

I received auto mail with reference no. 1008739.br...

Sir,
I had received a call saying i win a lucky draw and for collecting 2n/3d complementary holidays voucher. I have visit jukaso inn, 49/50 sunder nagar, new delhi 110003 on 26th feb 18 at 8 pm. When i visited they are offering me the membership and telling all the benefits and booked 3 years travel package red season (4n/5d) of 'journeys by jukaso' worth rs. 48000/- at the time buying membership they are saying food and pick and...

I buy membership of jukaso jouneys for 3 year and give 3 year policy on 28 january2018. This deal final with mr ankit, miss simran and miss neelam. Mr. Ankit and miss neelam give me many opportunites but all are fake.
1. Call only one time and u get booking vouchure
Because i say mail is not possible for me.

But i say mr. Ankit for booking achrol niwas in jaipur from when i give money for membership and he say...