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Jukaso Journeys Complaints & Reviews

3.4
Updated: Apr 30, 2024
Complaints 564
Resolved
379
Unresolved
185
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Jukaso Journeys reviews & complaints page 6

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V
Varinder Jain
from Delhi, Delhi
Feb 13, 2019
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Despite being made frequent calls and mails to you for the booking and using online portal for the booking we are not able to avail the services from your part.
We are sorry to say that since date we took the, membership from your concern from that very day there is a sense of being dupped with your plan of holiday membership.
With membership we were given two free journey coupons, when we tried to use them, there was no response from your side, on contrary we tried to contact thee marketing person who sold the membership but she left the job at that time.
Next when we tried with the membership part holidays it was not getting booked..
No also none of your numbers are working and there is no respond from your side even after sending mails to you.
After all this i am planing to knock the doors of consumer court for the same.
As this is high time now what you promised at the time of selling the membership now when we are to book the hotel / resort of yours you are denying for the same.
Jukaso Journeys customer support has been notified about the posted complaint.
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    C
    carpetica
    from Delhi, Delhi
    Feb 12, 2019
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    Address: Gurgaon, Haryana

    I had purchased a membership from jukaso journeys by paying ₹35000 of my hard earned money at their office in tdi mall rajouri garden new delhi. They closed down that office and shifted to gurugram.

    Whenever i contacted them for a reservation, it was denied on the plea that it is not available on the said dates.

    After lots of hassles they gave me a booking at dharamshala. The room in which i was lodged was literally stinking of "dog's piss", and was totally unlivable. We checked out immediately and moved in to a nearby hotel. The best part is that they charge ₹2000 as maintenance charges over and above ₹35000, which had been paid earlier.

    You are requested to kindly investigate into the matter, so that the don't fool other gullible people like me.
    Jukaso Journeys customer support has been notified about the posted complaint.
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      A
      Ashish Vishwakarma 1
      from Mumbai, Maharashtra
      Feb 6, 2019
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      Address: 122018

      Hi,

      We have purchased holiday package from jukaso on 19/05/18 worth 80000 and due to some money issue we cancel the policy with in 5 days.. We were told to refund 71700. But they are no refunding money even they are making excuse on excuse. There is a lady payal khanna she is very fraud she even block our mobile numbers. Jukaso team is very irresponsible.

      Please help us. Contact us [protected] or [protected]@gmail.com

      Br
      Ashish vishwakarma
      Jukaso Journeys customer support has been notified about the posted complaint.
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        S
        snigdha verma
        from Hyderabad, Telangana
        Feb 5, 2019
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        1 year back, i received call from jukaso journey and saying that you are selected as our lucky winner in the draw. I went mall and they give us coupon and saying if you will selected as lucky winner you will surely get one big surprise gift. When i received call from her, i just said that i don't and how is it possible. I asked her are you sure mam. She said yes mam. We just take some time from our busy schedule and they ask us to wait for sometime then a girl come and ask us to come inside as your session started now.
        A lady and one boy start explaining package and said mam there is one scheme for 2 holidays as a coupon which we give you after this package explanation only. They committed us 12 nights with 13 days, extra 7 nights, and 8 days, free sight seen. They also given some coupons of salon, surat diamond jewellery and 2 extra holidays coupon.
        Told us there validity for 1 year.

        You know what i received call from salon in the same month and they mention validity of coupon has been expired today.

        I was shocked and trying calling to that sales person but they not responding our calls.

        We received there agreement copy to late at home. They not even let us checked there agreement at same time.

        I dropped mail for refund to them and now they saying we will refund after 60% amount deduction from the amount.

        Please some one help us. We need our money back.

        We have to pay our monthly emi and too much home expenses. We not bear this anymore.

        Somebody please help us.
        Jukaso Journeys customer support has been notified about the posted complaint.
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          Y
          yamini thotakura
          from Hyderabad, Telangana
          Feb 4, 2019
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          This is yamini from hyderabad. As we bought a plot which is saved by jukaso journeys 2years back regarding to that location as we are contacting u so many time mr. Santosh has saved the property but they are not responding plz help me i am requesting u plz... Plz help me regarding to this and address and contact details any executive who will help me. Now i have to resale the plot as early as possible..
          Jukaso Journeys customer support has been notified about the posted complaint.
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            S
            Sarvesh.upes
            from Delhi, Delhi
            Jan 28, 2019
            Resolved
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            Resolved

            Address: Gurgaon, Haryana

            I have taken up 5 years mini membership (Membership No. 203778) on Feb 2018. from Journeys by Jukaso. I have taken this membership on a 12 month EMI. As per my Agreement the company have agreed to reimburse me an amount of Rs 10000 towards interest paid by me to the bank. I have written to their customer support team and Miss Payal Khanna who was MRD-Operations, Jukaso Hotels when I purchased the Membership. But till date neither they have responded to my emails nor reimbursed me the Interest amount as promised. This is a big scam as a see a lot of complaints against the company. They are looting customers.
            Mar 8, 2019
            Complaint marked as Resolved 
            Jukaso Journeys customer support has been notified about the posted complaint.
            Verified Support
            Feb 02, 2019
            Jukaso Journeys Customer Care's response
            Dear Team

            As per our record customer has not send and graveness to us related to his interest part refund, would request you to please guide member to mail us on [protected]@jukjasojourneys.com with the complete details of his membership, we would be eagerly waiting for this reply and happy to help him, he may also call at our toll free no i.e 1800-100.-0203

            Regards
            Team Journeys
            Feb 02, 2019
            Updated by Sarvesh.upes
            Dear Jukaso Team,

            It is very sad to hear that you are now blaming customer for not writing to your email [protected]@jukasojourneys.com.

            For your information, i have written many times to your email id [protected]@jukasojourneys and to Ms Payal Khanna on payal.[protected]@jukasojourneys.com. I also had meeting with your Ms Payal Nad Mr Rahul in your Sunder Nagar office on 1st March 2018. For your recall, dates on which I have written on the matter to your email are 28 Feb 2018, 13th March 2018, 14th April 2018, 28th July 2018, 10th August 2018, and 28th January 2019.

            Regards,
            Sarvesh
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              S
              sharma.jitender00
              from Gurgaon, Haryana
              Jan 22, 2019
              Resolved
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              Resolved

              Address: 122002

              Dear sir/mam,

              With reference to the above subject i had purchased a crimson mini membership plan jhp - 10years orange travel plan (For rs.125000.00 (One lacs twenty five thousand only) by jrpl on 08th september 2018 (Details mentioned below).

              Purchase agreement for jitender
              Contract id:135388
              Traveler id: 219399

              I had raised a cancellation request on 10th september 2018 and i received their reply as :

              Ticket received - withdraw of agreement for contract id:135388 - reference # 1021466
              Inbox
              X

              Journeys member relations team
              Mon, sep 10, 2018, 6:53 pm
              To me

              Dear jitender sharma

              We would like to acknowledge that we have received your request and a ticket has been created with the reference # 1021466

              A customer service representative will be reviewing your request and will send you a response within 48 hours. Thank you for your support.

              Sincerely,

              Journeys resort private limited

              Now it has passed 134 day or 4 and half months i haven't receive any response and even after requesting them still got not response.

              When i contacted them on the given customer care no. Their representative told me that they have refunded the money. So i asked them to share the details with me of the refund then they told me that i shall receive the details within 24 hrs.

              Now they are not picking up the calls also.

              And i haven't received any refund from them
              Mar 8, 2019
              Complaint marked as Resolved 
              Jukaso Journeys customer support has been notified about the posted complaint.
              Verified Support
              Feb 02, 2019
              Jukaso Journeys Customer Care's response
              This is to inform you that. as per our record member already refunded through charge back process . please find the charge back no :12186 ask to member coordinate with his bank

              charge back number : 12186

              Thanks & Regards

              Team Journeys
              Feb 02, 2019
              Updated by sharma.jitender00
              Dear Sir,

              This is really fake,

              I have not received any refund to my accounts from them now you can see that They are not again sending the proper details of the refund only providing the no.

              not sharing the details from which bank they had refunded the amount.
              not disclosing By cheque or by NEFT or By RTGS.
              not date no refunding details like they had paid how much amount to which bank on which date.
              Mar 27, 2019
              Updated by sharma.jitender00
              Dear Sir,

              It has passed again 50+ days they have not replied and I haven't received any refund from Zukaso.
              It is real harassment.

              You are requested to please look into the matter .

              Thanks and Regards
              Jitender
              Apr 16, 2019
              Updated by sharma.jitender00
              Dear Sir,

              It has passed again 6 months they have not replied and I haven't received any refund from Zukaso.
              It is real harassment.

              You are requested to please look into the matter .

              Thanks and Regards
              Jitender
              Aug 16, 2019
              Updated by sharma.jitender00
              t has passed again 11 months 15 days they have not replied and I haven't received any refund from Zukaso.
              It is real harassment.

              You are requested to please look into the matter .

              Thanks and Regards
              Jitender
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                V
                V.k. bansal advocate
                from Delhi, Delhi
                Jan 17, 2019
                Resolved
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                Resolved

                Address: 122017

                Thanks for overwhelming cooperation, there are many members who provide me with the support and join me, by providing me with a copy of the complaints, case details, and also provide the relevant documents, regarding the cheating and fraud have done by the jucaso journeys, with many members as well as with their staff also.
                I received many complaints from the staff, there are many complaints from the members that the company is not refunding their money. Anyhow if they refund the amount, then mostly their cheques are bounced. After reviewing the complaints on the internet, there are hundreds of members who are victimized by the jucaso journey. There are many fir in police station & cases filed by their ex-employees and members, in labour courts, courts. They also do the same thing many other parts of the country like varanasi (Already filed the case against jucaso company), chandigarh, delhi, gurgaon etc.

                Now, you all know that the indian courts particularly supreme court & high courts of the country is very strict against those company who are looting the public money through the cheating and fraud, you have seen the example of builders in the company who committed the frauds or not refunding the money of their clients, put behind the bars and their property was attached.

                Now, i am also one of the victims by the jucaso company, so being a lawyer i am going to file complaints, cases, criminal cases & pil (Public interest litigation) on different platform like high courts (Where these frauds were done), consumer courts, registrar of companies, criminal cases.

                For which i need, your support by providing the details (Though your complaints are resolved) against the jucaso company, which help me a lot filing the strong pil against the company in different high courts. Again i thank all those provide me with the support.

                Vinamra kumar bansal
                An advocate of high courts
                Punjab & haryana, delhi, u. P.
                Mob. [protected], [protected]
                Mail. Vkbansal. [protected]@gmail.com
                Feb 20, 2019
                Complaint marked as Resolved 
                My complaint was still pending.
                Jukaso Journeys customer support has been notified about the posted complaint.
                Feb 20, 2019
                Updated by V.k. bansal advocate
                No, my complaint was not still resolved, here jukaso journey, take no action on this regard.
                What is the current situation of the case as my family is also victim of this fraud
                Kindly send me the details of your case with document's. Formal request was placed and will follow by the legal notice .
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                  T
                  toptushar
                  from Ahmedabad, Gujarat
                  Jan 17, 2019
                  Resolved
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                  Resolved

                  Address: Ahmedabad, Gujarat, 380015

                  Jukaso journeys — refund required of cancellation of membership


                  Toptushar on dec 19, 2018 submit a complaint
                  Contract id - 99162
                  Membership id - 184331
                  Ref. - #1000846

                  Journeys resorts pvt ltd
                  I. T. Composite towers,
                  Plot no. 1, i. D. C.
                  Mehrauli road,
                  Gurgaon-122001, india.
                  For franchise enquiry
                  Call toll free[protected]
                  Or write to
                  [protected]@jukasojourneys.com
                  To, journeys resorts pvt. Ltd. Dt. 12/05/2018
                  Administration journeys
                  It composite towers,
                  Plot no. 1, i. D. C., mehrauli road,
                  Gurgaon – 122001,
                  India.
                  Email – [protected]@jukasojourneys.com

                  Ref. - contract id – 99162 and traveller id - 184331

                  Dear sir,

                  Myself tushar k. Shah, ahmedabad. As i had taken your club membership on 10/11/2017, on that day i had paid rs.31, 000/= as a down payment (Through card no. 8844), very next day i had paid balance payment of rs.1, 00, 000/= (Through card no. 4545). Total paid rs.1, 31, 000/= to you.

                  As we had mailed you at [protected]@jukasojourneys.com to cancel our membership on 13/11/2017, through our mail id [protected]@yahoo.com

                  As you know the reason of cancellation of our membership, all fake promises given by you, even verification call is handled by your sales team. Very shameful for you. Even you had not taken step to return our money. Every time we are getting answer that it is under process. For your knowledge already six month completed although we have not received our membership fee. Your ahmedabad office is closed. Not a single phone is working of your ahmedabad sales team.

                  We request you to return our money without any deduction and with interest (18%) immediately within 10 days. Otherwise we appeal in consumer court with all applicable expenses will be bare you. This is for your information.

                  Waiting for your prompt action.

                  Yourstruly,
                  Tushar shah ([protected]]) satellite, ahmedabad-380015, gujarat.
                  [protected]@jukaso.co.in
                  Mar 13, 2019
                  Complaint marked as Resolved 
                  Jukaso Journeys customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 02, 2019
                  Jukaso Journeys Customer Care's response
                  This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by our member because of the same.we would like to inform you that we are unable to process you refund because o[censored]navoidable financial curies in company but we ensure you that you will get your refund of date 15.04.2019

                  Thanks & Regards

                  Team Journeys
                  Oct 01, 2019
                  Updated by toptushar
                  Complaint Not Solved, Don't make people fool. Neither you are answering our phone nor replying our mail. My mail ID is [protected]@yahoo.com
                  Mobile number [protected]
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                    A
                    Abhinav_1311
                    from Noida, Uttar Pradesh
                    Jan 10, 2019
                    Resolved
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                    Resolved

                    I purchased the membership fom jukaso in jan 2017. Soon within 2 days i realized that i have been mis-sold, so i requested for the cancellation. As per their policy the refund of membership fee should be done within 3 months of cancellation but till date which is almost 2 years now, despite making multiple calls and emails, i have not received any.

                    I have been called multiple times from the company to reconsider my decision on cancellation as they tell upfront that this is the only way i can use my hard earned money. I have refused this offer as i want my money back

                    These people are doing some fraud. They cal the families for a lucky draw, force people to buy policy by misselling and then never refundbback the money.

                    Help is needed to get back my money and to stop the fraud from happening to other families
                    Jan 16, 2022
                    Complaint marked as Resolved 
                    No steps taken to resolve the matter. The amount is not yet refunded and the same has been marked resolved without any action
                    Jukaso Journeys customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 02, 2019
                    Jukaso Journeys Customer Care's response
                    This is in reference to your complaint we sincerely apologize for all the inconvenience faced by you because of the same. we would like to inform you that we are unable to process your refund because o[censored]navoidable financial cruise in our company but we ensure you that you will get your refund of date 20.04.2019

                    Thanks & Regards

                    Team Journeys
                    Feb 03, 2019
                    Updated by Abhinav_1311
                    Another fake promise..let us see..listening to such excuses since 2 years now..sincerely hope thst you people are indeed in financial crunch..frauds need to be in this position..

                    Finally how can you assure that you will be able to refund before 20.04.19
                    Jan 16, 2022
                    Updated by Abhinav_1311
                    This is not yet resolved amd there i no refund till date
                    Jan 16, 2022
                    Updated by Abhinav_1311
                    Not resolved and no refund*
                    Complaint is not resolved and this has been marked incorrect. No refund till date
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                      T
                      toptushar
                      from Ahmedabad, Gujarat
                      Dec 19, 2018
                      Resolved
                      Report
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                      Resolved

                      Address: 380015

                      Contract ID - 99162
                      Membership ID - 184331
                      Ref. - #1000846

                      JOURNEYS RESORTS PVT LTD
                      I.T. Composite Towers,
                      Plot No. 1, I.D.C.
                      Mehrauli Road,
                      Gurgaon-122001, India.
                      For Franchise enquiry
                      Call Toll Free[protected]
                      or write to
                      [protected]@jukasojourneys.com
                      To, Journeys Resorts Pvt. Ltd. Dt. 12/05/2018
                      Administration Journeys
                      IT Composite Towers,
                      Plot No. 1, I.D.C., Mehrauli Road,
                      Gurgaon – 122001,
                      INDIA.
                      Email – [protected]@jukasojourneys.com

                      REF. - Contract ID – 99162 and Traveller ID - 184331

                      Dear Sir,

                      Myself Tushar K. Shah, Ahmedabad. As I had taken your club membership on 10/11/2017, On that Day I had paid Rs.31, 000/= as a Down payment (through Card No. 8844), very next day I had paid balance payment of Rs.1, 00, 000/= (through card no. 4545).Total paid Rs.1, 31, 000/= to you.

                      As we had mailed you at [protected]@jukasojourneys.com to cancel our membership on 13/11/2017, through our mail ID [protected]@yahoo.com

                      As you know the reason of cancellation of our membership, All fake promises given by you, Even verification call is handled by your sales team. Very shameful for you. Even you had not taken step to return our money. Every time we are getting answer that it is under process. For your knowledge already six month completed although we have not received our membership fee. Your Ahmedabad office is closed. Not a single phone is working of your Ahmedabad sales team.

                      We request you to return our money without any deduction and with interest (18%) immediately within 10 days. Otherwise we appeal in consumer court with all applicable expenses will be bare you. This is for your information.

                      Waiting for your prompt action.

                      YoursTruly,
                      Tushar Shah([protected]) Satellite, Ahmedabad-380015, Gujarat.
                      [protected]@jukaso.co.in
                      Mar 7, 2019
                      Complaint marked as Resolved 
                      Jukaso Journeys customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 02, 2019
                      Jukaso Journeys Customer Care's response
                      This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by you because of the same.we would like to inform you that we are unable to process your refund because o[censored]navoidable financial cruise in our company but we ensure you that you will get your refund of date 20.05.2019

                      Thanks & Regards

                      Team Journeys
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                        J
                        Jijusankar
                        from Gurgaon, Haryana
                        Dec 17, 2018
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana

                        I have been a member of Jukaso journeys since April 16. Membership no. 145864 Till date(1year and 8 months, now) none of my requests for reservations have been materialised. Every time the reason being non-availability of property due heavy booking!! It is undoubtedly one of the biggest fraud that's happening here... They have no concerns whatsoever for anyone's time or money. I want my money back... I have been totally cheated!!
                        Mar 12, 2019
                        Complaint marked as Resolved 
                        Jukaso Journeys customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 02, 2019
                        Jukaso Journeys Customer Care's response
                        This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by our member because of the same. we would like to inform you that as per our record member had purchase our off season plan member not eligible to travel in pick season everything mention in company norm singed by member if member wants to cancel the membership amount will be refund him after deduction 60% amount

                        Thanks & Regards
                        Team Journeys
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                          V
                          V.k. bansal advocate
                          from Delhi, Delhi
                          Dec 17, 2018
                          Report
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                          Address: Gurgaon, Haryana, 122001

                          Come and join hands
                          Yes, i agree with customers, this jukaso journeys make fools to everyone while taking membership.
                          I am also customer of jukaso journeys. I also surrendering my membership, but there is no reply from juckaso. Now, i am planning for going for legal action. And i also inviting the members those are not satisfy with juckaso. Kindly contact me (Only members), if you want.

                          Vinamra kumar bansal
                          An advocate of highcourts
                          Punjab & haryana, delhi, u. P.
                          Mob. [protected], [protected]
                          Jukaso Journeys customer support has been notified about the posted complaint.
                          Thanks for overwhelming cooperation, there are many members who provide me with the support and join me, by providing me with a copy of the complaints, case details, and also provide the relevant documents, regarding the cheating and fraud have done by the Jucaso Journeys, with many members as well as with their staff also.
                          I received many complaints from the staff, there are many complaints from the members that the company is not refunding their money. Anyhow if they refund the amount, then mostly their cheques are bounced. After reviewing the complaints on the internet, there are hundreds of members who are victimized by the Jucaso Journey. There are many FIR in police station & cases filed by their ex-employees and members, in Labour Courts, Courts. They also do the same thing many other parts of the country like Varanasi (already filed the case against Jucaso company), Chandigarh, Delhi, Gurgaon etc.

                          Now, you all know that the Indian courts particularly Supreme Court & High Courts of the country is very strict against those company who are looting the public money through the cheating and fraud, you have seen the example of Builders in the company who committed the frauds or not refunding the money of their clients, put behind the bars and their property was attached.

                          Now, I am also one of the victims by the Jucaso Company, So being a lawyer I am going to file complaints, cases, Criminal cases & PIL (Public Interest Litigation) on different Platform Like High Courts ( where these frauds were done), Consumer courts, Registrar of companies, criminal cases.

                          For which I need, your support by providing the details ( though your complaints are resolved )against the Jucaso company, which help me a lot filing the strong PIL against the company in different High Courts. Again I thank all those provide me with the support.

                          Vinamra Kumar Bansal
                          An advocate of high courts
                          Punjab & Haryana, Delhi, U. P.
                          Mob. [protected], [protected]
                          mail. vkbansal.[protected]@gmail.com
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                            B
                            Beastmaster
                            Dec 10, 2018
                            Resolved
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                            Resolved

                            This Jukaso journeys make fools to everyone while taking membership.
                            I booked a trip and told to give me air ticket vouchers for booking air ticket but at last they quit and tell the the amount will be refunded to your account, now its 5 months now but the money didn't come to my account. I tried calling every week but they always have some new excuse.
                            Mar 8, 2019
                            Complaint marked as Resolved 
                            Jukaso Journeys customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 02, 2019
                            Jukaso Journeys Customer Care's response
                            This is in reference to your complaint we sincerely apologize for all the inconvenience faced by our member because of the same. please share your membership id so that we can resolve your issues


                            Thanks & Regards

                            Team Journeys
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                              T
                              toptushar
                              from Ahmedabad, Gujarat
                              Dec 10, 2018
                              Report
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                              Address: 380015

                              To, Journeys Resorts Pvt. Ltd. Dt. 12/05/2018
                              Administration Journeys
                              IT Composite Towers,
                              Plot No. 1, I.D.C., Mehrauli Road,
                              Gurgaon – 122001,
                              INDIA.
                              Email – [protected]@jukasojourneys.com


                              REF. - Contract ID – 99162 and Traveller ID - 184331


                              Dear Sir,

                              Myself Tushar K. Shah, Ahmedabad. As I had taken your club membership on 10/11/2017, On that Day I had paid Rs.31, 000/= as a Down payment (through Card No. 8844), very next day I had paid balance payment of Rs.1, 00, 000/= (through card no. 4545).Total paid Rs.1, 31, 000/= to you.

                              As we had mailed you at [protected]@jukasojourneys.com to cancel our membership on 13/11/2017, through our mail ID [protected]@yahoo.com

                              As you know the reason of cancellation of our membership, All fake promises given by you, Even verification call is handled by your sales team. Very shameful for you. Even you had not taken step to return our money. Every time we are getting answer that it is under process. For your knowledge already six month completed although we have not received our membership fee. Your Ahmedabad office is closed. Not a single phone is working of your Ahmedabad sales team.

                              We request you to return our money without any deduction and with interest (18%) immediately within 10 days. Otherwise we appeal in consumer court with all applicable expenses will be bare you. This is for your information.

                              Waiting for your prompt action.

                              YoursTruly,
                              Tushar Shah([protected])
                              D-20, Mangaldeep Appt., Opp. Prithvi Tower, Jodhapur Gam Road, Satellite, Ahmedabad-380015, Gujarat.
                              Jukaso Journeys customer support has been notified about the posted complaint.
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                                N
                                nazirmagray
                                from Srinagar, Jammu and Kashmir
                                Dec 10, 2018
                                Resolved
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                                Resolved

                                Address: 190010
                                Website: [email protected]

                                IM requesting them from past 1 month that i require the room as i had already paid the membership but they are all forging n giving lame excuses even not responding they provide the worst service n had took my hard earned money...
                                i just dont knw what should i do now because there call center is also not responding i think this is the biggest mistake of myn n they are simple froders
                                Mar 14, 2019
                                Complaint marked as Resolved 
                                Jukaso Journeys customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 02, 2019
                                Jukaso Journeys Customer Care's response
                                This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by our member because of the same.please share your membership id so that we can work on it your query and issue

                                Thanks & Regards

                                Team Journeys
                                Fraud Company...
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                                  R
                                  rajkumargtk
                                  from Dehra Dun, Uttarakhand
                                  Dec 9, 2018
                                  Resolved
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                                  Resolved

                                  Address: Chandigarh, Punjab, 160019

                                  My jukaso membership number is 105280 and contract number is 27050. My contract is valid till aug 2019 and i was unable to avail any benefit as promised in the contract number 27050 by jukaso because the online reservation from jukaso website is not working any time and jukaso call center is newer responding.
                                  I was not guided to provide the dae facility also.
                                  My emails were also not answered.
                                  Mar 8, 2019
                                  Complaint marked as Resolved 
                                  Jukaso Journeys customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 02, 2019
                                  Jukaso Journeys Customer Care's response
                                  This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by our member because of the same.we would like to inform you that we relined your membership to 2019 to next 5 years you can use utilized your membership

                                  Thanks & Regards

                                  Team Journeys
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                                    M
                                    from Gurgaon, Haryana
                                    Dec 7, 2018
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                                    Dont invest you moneyin this company.. Atotal fraudster company liars cheaters... Bewa re

                                    Also they dont care
                                    Very unfair dont go there
                                    Haider madarchod
                                    Joote maaro inko
                                    Jukaso journeys   replace all
                                    Jukaso Journeys customer support has been notified about the posted complaint.
                                    Hi,
                                    cheaters...useless people
                                    I had very parenthetic experience with jukaso Journeys . I had made payments of 49k with package of 21 Nights in five years or 4N per year in there own property or DAElive property as promised by .
                                    beware of them
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                                      M
                                      from Gurgaon, Haryana
                                      Dec 7, 2018
                                      Resolved
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                                      Resolved

                                      Hi, jukaso journeys is fraud company
                                      Cheaters... Useless people
                                      I had very parenthetic experience with jukaso journeys. I had made payments of 49k with package of 21 nights in five years or 4n per year in there own property or daelive property as promised by.

                                      Rajiv khanna yajush khanna directors cheaters
                                      Haider saale harami log madarjaat ke pille   replace all
                                      Mar 7, 2019
                                      Complaint marked as Resolved 
                                      Jukaso Journeys customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 02, 2019
                                      Jukaso Journeys Customer Care's response
                                      This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by our member because of the same. please share your membership id so that we can resolve your issue.

                                      Thanks & Regards

                                      Team Journeys
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                                        V
                                        vipankanwar
                                        from Mumbai, Maharashtra
                                        Dec 2, 2018
                                        Resolved
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                                        Resolved

                                        My name is vipan kanwar, this is totally fraud company, just aim to collect people money and after that no response or feedback, very poor services, i am about to lodge police compliant against this company owners. I taken their membership in june after paying committed amount and their manager ankit singh made promise that we will convert the amount in emi options and given me written assurance on mail about benefits, but nor my emi was done and they start away denied the offers given from their employees from his official mail id. One customer executive start following the case even after one week she also start stop picking the phone[protected], i wrote them number of mail but every time they issue o e ticket and mail that they will respond but till i haven't receive any response from them. I came to know they forward my membership for cancellation without any reason. Eve i wrote on their twitter or facebook accounts but no one bother to answer same with thge management. So kindly take care people, it is your hard earn money and they are big frauds. Kindly help me to teach them a lesson so that they stop playing with peoples money.
                                        Mar 10, 2019
                                        Complaint marked as Resolved 
                                        Yet no step has been taken by Jukaso to resolve my problem.no Contact and no received from them.
                                        Jukaso Journeys customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 02, 2019
                                        Jukaso Journeys Customer Care's response
                                        This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by our member because of the same. we would request to you please share your membership id so that we can resolve your query and issue .

                                        Thanks & Regards

                                        Team Journeys
                                        Mar 10, 2019
                                        Updated by vipankanwar
                                        My Membership ID is 131934, On the name of VIPAN SINGH KANWAR .Still i haven't receive any reply from JUKASO.hope to listen from you.Still my problem is not resolved.

                                        Regards
                                        Vipan S kanwar
                                        [protected]
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