JustDial.com Complaints & Reviews

Dear Consumer Complaints Manager,

my email ID is
shabeeh.[protected]@gmail.com

This is to inform you that I have asked for transport service via JustDial couple of weeks back.
I have received a call immediately for the required service. They took some advance from me and I was having a mindset that just dial must have verified them because this call is coming through JD contacts.

He was actually a fraud and want to take more advance but thank God I haven't given him further advance.

After that, they blocked me from WhatsApp, and their intentions were clear to me now.
They were smart fraudsters as they have given me proper details of the company with a TIN number, PAN number and GST number, Driver license with image, etc. To prove that they are authentic.
My understanding didn't dig into their validation because I was thinking that JD can't board the peoples without the proper verification.

The same day I have called the JD customer care but they didn't help me and now I am registering a complaint against them.

I am also attaching the Basic details given to me by those fraudsters.

Person: Vicky rajput and ankit bansal (As on-call)

Name: Jupiter Logistics Pvt. Ltd.
Ac No:[protected]
IFSC: INDB0000162
PAN: COPPB7476N
GST NO. 07COPPB7674N1Z5

JustDial Had Created an Fake Ad in category of Marriage Hall with my contact details which is un-Appropriate one . Am Recieving unwanted call Everyday through justdial Enquiry, so tried to contact just dial team regarding this issue, but they were never taking an action . i have complained to them Lots of time for the past three months, every time they used to say within 24hours your ad will be closed. but that action never happened. i asked the complaint number they were not providing it. ln the last call i told them to connect with your superior, they hold my call for 10 minutes then the same receiver responding that none of the superior is available to respond you right now.
Our Team Person will contact you within 2 Business Days but one week Happened.

JustDial disturbing me by using my contact details..
I hope Consumer Complaint will Work for this kind of Issue. Please Help Me..

Regards
Jeeva

I m harish maggo prop g m sales ludhiana punjab mere se chq le kaer gaye the jd trust seal ka ek din bad maine mana ker diya tha ki nai lagvana maine servise nai leni hai chq bhi 10 din bad ka tha kyuki bol rahr the meri sale hu jyegi bad me cha he mana kar dena fer bhi chq lagava diya maine fail kerva diya 35/4o din bad fer lagva ke pas kerva liya this is cheat total cheat i m your regular customer from 5/6 year

Greetings of the day from megacare hospimed services pvt ltd. Our company is a medical concierge startup company and we have a just dial page as we for better business and for people who need medical when they need the most. Recently an ex-employee who has been removed by the company bcoz o[censored]nprofessional behavior and bad terms. Dr. Prachi jain kindly remove the review for which we shall be highly thankful.

We are from isan computer education kakinada paid rs12000/- on dated 6/72019, for position contract in just dial.
In the position contract, we have purchased 22 keywords along with autocad but now autocad is not functioning in the position.

From 22nd of july we are facing the problem, and we intimate the customer care executive and emailed the same so many times.
Customer care executive also interacted with us but we did not find any solution till now.

Bright computer education
14:05 (2 minutes ago)
To shilpanpatel, vishal. Thakur, jay. Patel2, gita. Khichi, ahmedabad

Dear mr. Shilpan,

Its not the way you all are behave with customer.

We are continuously requesting you and you guys are completing making false promise and ignore us.

I send email regarding my problem on 21st aug 2019 till date no one give the proper solution for it

Its very worst management team i ever seen.

Provide solution otherwise refund my payment.

On tue, 3 sep 2019 at 17:58, bright computer education wrote:
Dear team,

Please provide solution we are waiting for your reply.

Gentle reminder!!!

On fri, 30 aug 2019 at 15:42, ahmedabad wrote:
Dear minal patel,

Greetings from just dial limited.

Thank you for registering your esteemed organization with just dial limited & giving us an opportunity.

With reference to your mail received, this is to inform you that we have forwarded your request to the concerned department and they are working on it.

Feel free to contact us for any further assistance required. We are committed to give you best of the customer service experience.
Thanks & regards,
Dhaval shrivastav
Customer service team
Just dial limited
Online customer care link: https://www.justdial.com/cms/customer-care
Website: www.justdial.com
On friday 30 august 2019 03:27 pm, bright computer education wrote:
Gentle reminder.

— forwarded message —
From: bright computer education
Date: fri, 30 aug 2019 at 12:19
Subject: re: just dial interest calculation
To:
Cc:,,,

Dear jd team,

As we already email you details problem but till date we didn't get any notification fro your side.

Please provide solution.

On wed, 21 aug 2019 at 12:23, bright computer education wrote:
Dear team,

We bright computer education had subscription of justdial ltd.

At the time of renewal we had discussion with mr. Vishal thakur interest will be paid by justdial company but its not happened.

My actual invoice cost is 238691

I was make payment through sbi credit card and split total amount into 12 emi.

My credit card emi is (21431*12) = 257172

Total amount payable is 238691 (As per invoice).

Interest[protected] = 18481 which has to paid by just dial ltd.

Please provide clarification.

For more details please find attached credit card statement.

—
Best regards,
Minal patel
Inline images 1
203, 3rd floor ashwamegh complex, nr. Dairy den circle, sayajiganj, vadodara-390005
Mobile - +91 [protected]
Email - [protected]@gmail.com web-www.brightcomputeredu.com
We make "b" right future!!!
Thank you for considering the environmental impact of printing emails.
Humans cut trees, made paper from it and then write “ save the trees “ on it!! Let’s save the environment.

—
Best regards,
Minal patel
Inline images 1
203, 3rd floor ashwamegh complex, nr. Dairy den circle, sayajiganj, vadodara-390005
Mobile - +91 [protected]
Email - [protected]@gmail.com web-www.brightcomputeredu.com
We make "b" right future!!!
Thank you for considering the environmental impact of printing emails.
Humans cut trees, made paper from it and then write “ save the trees “ on it!! Let’s save the environment.

—
Best regards,
Minal patel
Inline images 1
203, 3rd floor ashwamegh complex, nr. Dairy den circle, sayajiganj, vadodara-390005
Mobile - +91 [protected]
Email - [protected]@gmail.com web-www.brightcomputeredu.com
We make "b" right future!!!
Thank you for considering the environmental impact of printing emails.
Humans cut trees, made paper from it and then write “ save the trees “ on it!! Let’s save the environment.

—
Best regards,

Minal patel
Inline images 1
203, 3rd floor ashwamegh complex, nr. Dairy den circle, sayajiganj, vadodara-390005
Mobile - +91 [protected]
Email - [protected]@gmail.com web-www.brightcomputeredu.com
We make "b" right future!!!
Thank you for considering the environmental impact of printing emails.

Humans cut trees, made paper from it and then write “ save the trees “ on it!! Let’s save the environment.

—
Best regards,

Minal patel
Inline images 1
203, 3rd floor ashwamegh complex, nr. Dairy den circle, sayajiganj, vadodara-390005
Mobile - +91 [protected]
Email - [protected]@gmail.com web-www.brightcomputeredu.com
We make "b" right future!!!
Thank you for considering the environmental impact of printing emails.

Humans cut trees, made paper from it and then write “ save the trees “ on it!! Let’s save the environment.

Some guy named lalit (Possibly a competitor) has posted an incorrect review on my business listing (A class apart, noida) with you. I don't even teach him!! I have called your customer service and have received no help! I am very keen on pulling down my listing from your website and will also encourage my contacts never to list with you! Horrible to say the least!

I had a very bad experience with just dial.
I had recently contacted just dial to provide me contact details of railway ticket booking agents.
One of the agents who called me was actually a fraud and took rs. 7, 350 from me without providing me a ticket.
I had lodged an fir in the local police station against just dial and contacted the criminal's bank where i had transferred the money to start the investigation against this fraud.
According to the police, just dial is totally responsible for this fraud and have started their investigation.
P. S : do not use just dial

I ordered a bookey from vendor - jaunpur onlinedelivery.in (Flower delivery service). Got a upi link, payment was made, but i didn't receive any confirmation, even i can't track my order on app. I ordered it as a guest customer not a permanent one. I tried to reach vendor by the phone number provided on jd but its invalid. Delivery service was of today (15 seot 2019
). Am i cheated by jd???

Rs 885/- is being automaticall being deducted from my bank account as just dial person got signed on ecs mandate from me keeping me in dark. The business owner is my son prakhar maurya with name bijli plaza registered with mob. No. [protected].
Pls stop ecs deduction immediately and refund rs.885/- debited earlier from my account.
Thanks... Kashi ram maurya

Please take a step. Share your story and sign the petition:

Stop just dial's ecs payments

Hi all,
I am inderjeet yadav and i registered my business on 16.07.2019 at just dial. As per the executive that visited me (Named deepak his no. [protected]), i can avail the facility (Get leads) for 12 month on a payment of rs.28320/- after conversation & negation he give me offer to take two month trial rs.4720 if i don't like the service i can discontinue the service i took the risk as i was starting my business and gave him the cheque that time he don't telling me he also taking a sign at ecs paper the amount got deducted from my account in july 2017. After that i want to talk to him about how to add keywords but he reply he resign therefore he can't be obliged for telling me anything then i call customer care for how to add keywords because when i m adding a keyword there is always a business segment error then after 2 month rs.2360 is deducted in my account without my permission then i call customer care why you are deducting money from my account sir it's a month charge as our contact then realize i m in a mess then i m telling him to i dont want to continue the saying you have to give three month prior notice
#
I went to my bank to stop the ecs service but as per bank it is an agreement between two parties and they can't stop it.

I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ecs cases from just dial. Some have already been victim of this. One person was getting these ecs charges deducted even after their business stopped. The just dial customer care ignored this as well.

I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ecs service provided by just dial. I have already become a victim of this. It should not happen with others.

While finding a solution i watch lots of video on youtube& google. I m still finding a solution for how to stop ecs payment to justdial

If any one is know please contact me
[protected]
[protected]@gmail.com

Sir, i book a cab through a service provider of your app on 10 september 19 further the cab owner who called after registering on your app told me that he will provide taxi on 11 sep 19 but he is not even receiving the phone due to which i have to cancel my trip and also booking amount of the hotel is gone waste so i request u to take strict action for the cab owner who is not only a problem for customer but also for your well-known app
No of cab owner: [protected]

Dear team,

Salon suzan
Billing parent id pge04243
Sac code 998365

I would like to cancel the advertising for invoice no tn0719sn40038585..
And would like to cancel the ecs, i have signed the vouchers also kindly return back the cheques.. Please do it with immediate effect..
They have not taken any action on above mentioned mail...
They have not communicate regarding the ecs cancellation.. While applying they told we can cancel the ecs... Now when i called they are using abusive languages and threating me.. Kindly take a necesary action and help me to resolve the issue

Hello

My name is ajay pande. My business is registered with justdail under name " sarita mess and tifin services. Nagpur.

I have contacted multiple times to request for ecs cancellation but that request never been taken into consideration and charging me monthly charge of 700/-.

Last i have contacted 2 months before and still i am getting charged.

Registered number :[protected]
Contact person : [protected]

Justdail company is ignoring my request from past 1 year. Hope to resolve this soon.

Hello everyone. I am pravin kalaiselvan, managing director of happiefly.com... Here i would like to share my feedback here. Please do not trust justdial. Especially their marketing teams. Marketing agent rajan and vineet said that i have to pay once in a month for service. If i don't like then anytime we can cancel ecs. Today morning i realized that vineet signed a contract of 1 year from me by saying 1 month... This is how they fool people just for their 100 rupees incentives. How can they be so cheap? Money doesn't matter for me. But i wanted a good service. Pathetic people of justdial. I have never ever seen a branded fraud company ever.

I suggest everyone whoever wanted to be a part of justdial. Please don't trust them. Instead please invest money in google adwords and facebook post. You will get a great and great lead from google adwords and facebook.

Thank you.

Dear all,

I have applied for the service with the nagpur sales person from just dial named as anup patrikar. He confirmed me regarding 750₹ per month charges on the package and we finalized two contract on 10th aug 2019. Whereas actually i am paying more than 950₹ per month each. They have not given me gst bill even after more than 30 days. I am loosing total 400₹ each per month on both transactions. Total loss of 6000₹.

I have repeated called then on customer care and sales person also sent multiple mails but no resolution on both the issues.

There is no inquiries getting generated from just dial and address they put is also wrong these issues also not getting resolved.

I have 100% guarantee that just dial is a fraud company and all there transaction are either misguided as they know they can not provide the real support to people.

Everything is fake including customer support because if you try to complaint then there will be frequent call drops.

Just dial provided me with "Nanda driving school" for driving classes in noida sec-53.
That person named Vikas came for few classes & left the course 1/2 way.
He had taken entire charges for course upfront on 1st & 2nd day itself.
The attitude after taking money was very rude. Also only 1/2 hr they mentioned as driving time but The driver would make route so as to drop the previous student & also later to pickup the next person.
He would not have any board over the car or proper signals.
& later Vikas has stopped responding to calls.
Justdial is not helping to track down such fraud & there customer care just says that "complaint has been fwd".

The broker in lucknow looted us first he demand for rupees 300 and run away and after we call him he abused us as much as he can... I feel very bad worst feeling when he abused us... Please help us out here is his number [protected] his name is broker lekhraj. We call justdail for a broker to show us a room he demand for money we gave him and after that he ran away on his bike... After we called him he abused us too..

I have been wrongly informed by the executive ranjeet who came to signe the contract. I asked him strictly about ecs cancellation if not satisfied. He told just send a mail & call him. It will be cancelled immediately. When i was not satisfied with the service. I did what he told to cancel the ecs then i have been told the procedure is of 90days from costumer care.& when i call costumer care to complaint they also disconnect the call.in this month 4th time i am getting esc in bank. My balance went -. I didn't get a single call from any costumer.& not single lead properly.& what ever some call i am getting is from other marketing company like quicker etc. This is a big fraud company don't signe this company. I request to call back from marketing manager. I mailed many time but no response. They don't bothered about the costumer. They call 10 times a day before signing a contact. After that we have to call them 20 times a day but no response

A huge fraudulent company im surprised lot people going through the same.. Just dial executive got ecs mandate form signed saying only three month emi will be continue then if customer wish to continue it will be continued otherwise it will be stoped moreover i dont get any buisness from justdial if i am not getting anything out of it still i am being forced to pay. They are debiting my account everymonth. I will have raised this to my local police station.. I want every single penny to be refund they have taken from me
Regards
Shah faisal
[protected]