JustDial.com Complaints & Reviews

This is how it all started.

I took a platinum listing contract whereby i was promised by the tme (Ashwini/abhradas) that i would get around 18000 leads during the entire year which comes down to 50 leads per day.

I clarified from him that whether this will be phone nos. Or just views he said that 18000 leads means phone nos./contact nos.

The package started on june 1, when i paid ₹16095 for the same and the total balance in my account (With just dial) became ₹45800 (Plus)

Although i told the tme that already a balance of ₹30000 is there in my account why i need to pay, he said that we need to hava a minimum entry.

Alright, no issues i said and paid ₹16095 to vinita udasi (Who took the payment via payment link)

Now, here's what happened

As per the promise, i was told that a total of 1500 leads or 50 leads (Contact nos.) daily would be forwarded to me.

But that did not happen.

I got a total of 39 leads via mobile or voice (Contact nos)

From 50 leads per day commitment to 39 leads in 30 days.

This is how they have worked out.

And hence i told them if you cannot give me leads as per commitment then return my money, they told that we are converting your contract to a normal (Rotational supreme) contract and you can manually add keywords

I would like to inform you that i had applied for refund earlier also as i was not getting leads (I wanted keywords /leads for online teaching) but they /tme abhradas denied that there is no traffic in online leads.

However, there support team told me that sir you cancel the refund request and we will provide you online student leads which was also a fake commitment to deny refund.

Lets come to the end

Its been almost a week while i am typing this msg

I have mailed them multiple times, and the refund of balance amount ₹33000 lying in my account is not yet processed.

I told them that i have shut down all my businesses
And i am no longer teaching students at the institute or at their home.

But still they are not processing the refund,

Kindly assist and help me in getting my money back from them as they have already deducted ₹13000 from the total amount of ₹45000+ which was there in the account at the time of starting the contract.

P. S written after a futile conversation with the justdial team.

P. P. S. Such negligence on the part of a reputed company like justdial is only going to add nail in their coffin.

Regards
Arun kumar

Last month i had called justdial regarding information about villas in goa for june first week. Soon later i got a text from an agent about a villa saying she got my number from justdial. Firstly you forwarded my number without consent. Apart from that, you gave my number to a fraud agent. We gave her rs14000 in advance with regards to advance booking. She also sent us the receipt. But later when he reached goa there was a double booking and along with that that lady has stopped responding to our texts and calls. It is a matter of rs.14000 we are hoping for you to take some action against it. There are alot more details i want to add but i will do that once this complaint moves forward.
Lady name: jessica dsouza
Villa name: stunning shaurya villa (Vagator)

Sir greetings
I am venkatesh
Today i attended the interview on justdail in begumpet hyderabad branch hr was asked me a questions and well said but she went out me in my opposite person she asked a question he not answer to her but he called with his brother and some doing politics and that person r selected with out basic skills about his job role

So many numbers and members calling for me for im searched some so they are all calling me phone number in just dial so plcc stop calling unknown person from me please stop calling for me and dont track my mobile number every one is calling me and no one see my number in justdial plc able to solve my conservative please its so many calls are coming

1 week ago i got a number of "sonu ac repairing" from justdial i call them for ac service and they asked me for 3000 inr for ac service and i paid to them but in 2 days
well ac stopped working and when i call again then they refused to answer me.

i don't know what serviced just dial provide as fake and fraud listed company and shop still in just dial website

I request you to take action in this matter
And black list the same from just dial and all other websites as same will not be happen again with other person. I attached screenshot for the same.

Thank you
Regards
Rohit
[protected]

Dear Sir,
This is to bring to your notice that 3 weeks back we paid for the services for 3 following and still no one has contacted us.
a. Just Dial Certificate
b. Rotating Ad for our company You & Yoga, that is located at Andheri East, Mumbai.
c. Side Ads with Competition
We have been repeatedly chasing your officials and nothing has happened yet. We would therefore request you to immediately take action within next week, failing which we shall approach appropriate Government Authorities to intervene. Kindly take this matter on priority and resolve it urgently.

Regards
Priya N Banerjee
[protected]

Hi All,

It has been quite annoying since 2nd June 2019.

We have received a massage that our contract has expired, where as we have subscription for 10 years life time plan.

We are not receiving any leads massage or notification since 2nd June 2019. Since than I am calling your support team everyday but they are good for nothing. Every-time i get the same reply that we will get back to you but when????

I would request you to treat this request as priority.

Please find below my details:

Company Name: Pionier School Of Foreign Languages
Email: [protected]@gmail.com
Leads Contract validity: 10 years
Contract Activation year: 2018
Phone: [protected] &[protected]

Thank you

I started using Just dial service 3 year ago. Now that I am not satisfied with the service I want to cancle ECS. I have been calliong Just Dial to cancle ECS from April, they are saying that I need to give them 3 month Intimation which I gave in April. Till date they are not stopping or working on my request.
When I called then again last month Just Dial executive said there is not manager available but they will call back in 6 hours. But no one called.
Kindly help me to stop Just Dial ECS

Royal Computer
[protected]

This a agarwal international packers and movers people is doing fraud, i got detail about them by just dial, i have given my bike to get parcel by them and they ask me for 3000 which include everything they made me sign the document in order to conduct service, after picking up my bike now they are demanding 300% higher than the actual price rs 9500, they said name of the company is agarwal international packers and movers.i ask that i dont want to have their services then now they are not giving me the bike back when i ask them to cancle the delivery and asking more i have paid 3000 before now tgey need 2000 more in order to return my bike and i have to collect it from his place and i have done research on him and found they are doing this fraud from years similarly. you should be taking care of it.. else it would impact your reputation.you didn't mention any such thing in your site now they are blackmailing me and harnessing me.i am really dispress i want my bike back as i left it at place it was picked up.
They are threatening me in order that they will use the bike as long as they want and if i want ny bike immediately than i have to offer money for getthing my own bike.if any crime is conducted by them who will be responsible.

I have to aganist your team for providing such fraud people information at your site... and have to do fir for getting my own bike.please help me if you can

They asked me for 3000 for door to door service charged me extra for petrol and deal was coinfirmed.after few hour of taking bike from my place they stop responding and monu goal demanded 9500 do deliver the bike.when i said 3000 price was fixed than he refused it, now he didn't delivering my bike back even it is with him and he is asking me for more money if i want and blackmailing me and mentally harnessing me and my family.
As i got the detail about him by just dial therefore i want you to get immediate solution.i am going to file fir on him and in in your comapny in order to provide frauds.
As when i look to the complains he has committed several this kind of fraud in past but none of them is mention in your site.

Bomma Santosh Kumar

Senior BDE this Person Trap me

Justdail provide Fake Enquires and Fake Contact Numbers

First 15 days provide Continues daily 2-3 Leads After 1 month no leads

No 1 Corporate Cheating Company Justdail

Just dial is a engine to rob public money rather any search engine. They cleverly trap a prey and make an yearly agreement and than never cares.

Truly there should be some law to take these people to task.

I am looking forward to suit file this company. People should know the facts before being trapped.

I am writing on behalf of ATDC Okhla. Just dial sold us a package. We received the proforma invoice of Rs 11800/- for a lifetime package on 22nd May for which payment was made on 7th June and the details of the payment were forwarded to the concerned person on the same day but the package is yet not activated after chasing so many times I received the answer that the package was valid till May only. If so is just dial just grab the money & sit ideal??? but there was no validity mentioned on the PI. How can Just dial waste time & effort time? just dial not even responding after taking the payment? I am completely fed up chasing them &planning to go to consumer forum. Need an answer.

It's been a week I have dropped multiple emails to justdial ahmedabad asking for support regarding my listing (Paid Listing). But no reply is been made. Before the contract I get daily calls but after paying for it no support is provided.

Justdial contact Person : Mr Ankit Jain, Mr. Nagesh

1. [protected]@justdial.com
2. [protected]@justdial.com

Emails are sent to both the ids.

Madam/Sir we are taking the adverting services of Just Dial for our Institute i.e.
KB Institute of Technology & Management
5/5/53A, Near Railway Crossing, Panchkosi Parikrama Marg,
Beniganj, Faizabad,
Distt: AYODHYA - 224001
ph: [protected]. [protected], [protected]
Mail: [protected]@rediffmail.com

We paid Rs. 7080 via CH: 443624 dated 16/04/2019 issued by SBI, Ayodhya
against...

Dear All,
JUST DIAL IS A FRAUD COMPANY. Do not trust them to promote your business. Their telemarketing, Sales and ECS department staff are well trained to misuse poor business people's ignorance to sign the ECS.
Then whatever you try, they will not cancel the ECS and every month the ECS will hit your bank. Irrespective of your email, sms and customer service call to stop the service, you will get a standard reply stating
" Dear Customer,

As per our recent discussion & agreement terms, your ECS stands continued. We look forward to having a strong business relationship in days to come.

Warm Regards,
Team Justdial"

I wonder why our government and RBI are not taking any legal actions against this fraud company so far. I see many people fall into prey to this cheater on daily basis. This should be stopped. We should spread awareness among our country people. Please spread this message as much as possible.

Dear Sir,
I m from Vadodara. I was taken a vendor from just dial for TV repair. As discuss with vendor he will give after 2 days.
Yet still after 17 days he is not revert my TV. After calling he is not receiving call and if received he told another problem.
I miss TV from 17 days and other people from home also bored.
The TV repair center is Shreeji electronics and service station karelibaug Vadodara
Based on believing on just dial I was given TV, so resolve my quiry on urgent basis.
My complaint number is 285986.

I'm Richard F Saldanha' owner of RAMBO BLOCKS MANGLORE local. We have registered for the JD services. We are not getting any enquires from the past 4 days. But getting re-enquires from the attended enquiring customers. Why is this so. U'all said that we will get new enquires, so we had implemented a new JD scheme but it's not helping. It is really useless. To discuss regarding this matter, MANGLORE executive Mr. Nitesh and Mr. Abhishek are not responding to our calls and we are also trying through the customer care services, they are receiving the calls. I'm telling them the same story again and again, they in return transfer my calls to the supervisor but I'm kept on hold for a number of times but cannot speak to them. So what is the use of the customer care services and the local executives in MANGLORE. Please give us a solution and someone responsible to talk with. I hope you would get back as soon as possible. Regards RICHARD SALDANHA

We took 'paid just dial' account on 30th March'2019. Since then we have hardly received 20 enquiries which are significantly less than what was told at the time of demo.Out of 20 queries 15 were from areas far way from our location and thus of no use.We have been trying to get in touch with the support team and have asked them to schedule an executive visit but no response for anything.Really feeling cheated as after taking payment no one is responding to any queries.Highly disappointed !

I have my paid listing on just dial. Since last 15 days I am not getting any single lead. I am trying to call to sale person ( Neha Tripathi and Shivam Gupta). Both are ignoring and manipulating. Even now not picking call.

I called on customer care. Executive transfer my call to responsible team. Really this team was unprofessional and don't know how to talk to a customer who is paying for their salary. She told "Yha to esi hi Hota hai Sir." When I asked to transfer my call to next level then she told " Yha pe main hi hoon. Koi escalation team nhi hoti." After that she disconnected my call.

Now I am in contact to my bank to cancel ECS after 1 month service. And looking my money back for advance month.

Just dial is cheater company thats why they blok you for 1 year and will ask for 3 month or 6 month money in advance. That is because they know that they will not be able to give you service for which you are paying.

Sir/madam
I paid amount for my company to activate in altutech corporation which is runing business in market since 2015 and listed in justdial 3 times per year.4th time i paid to continue my listing on 1/6/2019 for one year contract extension. But miss monica and mr jabbir asked opt and created new duplicate Alutech corporaton and activated to duplicate company. Please remove duplicate and reactivate my original one.
Sir/madam
I paid amount for my company to activate in altutech corporation which is runing business in market since 2015 and listed in justdial 3 times per year.4th time i paid to continue my listing on 1/6/2019 for one year contract extension. But miss monica and mr jabbir asked opt and created new duplicate Alutech corporaton and activated to duplicate company. Please remove duplicate and reactivate my original one.