| Address: j b nagar Andheri east, Mumbai City, Maharashtra, 400059 |
Dear sir,
Ref: mho419sn00050849 / ms aditya vageriya
We had heard a lot of just dial being india's no 1 online promotion portal. However, we are really sorry, but your service is pathetic. Your agents are just behind closing the deal but do not believe in any kind of service provision whatsoever. Also your customer support seem helpless all the time we call. They are not even aware if i have taken a paid service from just dial. Ours is a ca firm in the name of a vageriya and associates., however our name is not even appearing in list of chartered accountants (Forget top 10 as we were promised by your agent, we are not even appearing in the list). Its been 10 days we have been following it up but no response. We feel duped of our money.
When i asked for refund from your agent, he said your excellent company has no refund policy. I feel your company has "no service only extract money" policy.
Further, instead o[censored]pdating our mobile no and also giving the same to your genius agent, still our mobile no appears wrong when we find our name in tax consultants listing.
This is the most pathetic service i have ever come accross
Jun 9, 2019
Complaint marked as Resolved
JustDial.com customer support has been notified about the posted complaint.
Verified Support
May 07, 2019
JustDial.com Customer Care's response Hello Aditya Vageriya,
We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly.
You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]
Regards,
Team Justdial.
We have paid cheque of 63000 which has been credited to your account way back in account of listing in multiple cities.
Till date there is no single communication and update on this from ur side.
Very lathargic business approach.
Please Refund my amount