JustDial.com Complaints & Reviews

Hey,
My business was registered with your site and total cost of this 10000/-.
I have paid 9000/- my business was stop to some reason in july 2018. I have meet your executives for ecs cancellation 10 times they assured me.
Now your officer told me if you take new package they cancel ecs other wise ecs will continue.
Totally dissatisfied with your behavior and response cell. I am unable to understand why you take so much of time when you need to stop some service and if you want to activate something you hardly take a minute to take out money from your customer's pocket. You are not stopping ecs service and we have requested for that mannier times. I have paid 15000 rupees, even if i am not availing that service. I will not going to pay a single rupee because of your irresponsible become. Instead of valuing customer you are befooling them. Stop this service immediately and compensate the amount i have wrongly charged. If you are unable to provide me any solution i will go to the court. And your company will not provide any service for free and my 15000 has been wasted just because of you, this is an humiliation from your side that i am writing these words.
If you are unable to contact on my number. You can call:[protected].

Hi.

Im aanchal sharma, i made the registration on just dial on 14th of august 2018, there were two accounts. I have made the two payments. One is for 3640 and another is 2360 the cheque to (Akash). After 3-4 days before starting of the services i requested to the sales executive to stop the cheque as there is insufficient balance in my account and i have stop doing the business for now.

Sales person told me that, he has submitted the cheques it will get bounce, i said ok. He dint informed me about the ecs payment. And i told him i dont want to countinue for now.

After a month when i deposited the amount of 25000 in the same account, 10000 got deducted, 2 payments of the packages which i choose for the leads and 5000 as a ecs payment, which bank told me that there is one installment which is going on. And i was not aware about it.

Today i called to the sales executive and asked him about it, he said mam apne apni ecs service stop nhi krwai..

Just dial is responsible for it as they do not provide the whole informations to their customers.

I want my money back, ecs deduction amount as the package amount. I dint even used the serives for once.

Please help me guys. Bad experience with just dial, i would never ever recommand any one to use just dial servies.

KB GROUPS INDIA
Attachments
5:36 PM (1 minute ago)
to delhi

Dear Concern,

My registered phone number is [protected] and my company name is "KB Groups India", as per your customer care support team told me i got a message regarding ECS renewal, but i checked properly my mobiles message i didn't get any message from your side and your ECS system attempt fail due to insufficient amount in bank and its happen 4 times i charged by bank "573", "590", "590" and "39".
I don't want to continue with your service, it is really pathetic. When your market representative "Mr. Nikhil ([protected])"visited at my office he did not explained me taht what is ECS, as well as i told him clearly "i will try it for two month after that if business will come then will continue ", Nikhil and Yamini ([protected]) told me "Don't worry sir just call us we will close your service" and now they are denying and told me to contact your customer support . Your customer support people told me he will do the needful after 24 hours. Its very sad but true, we didn't get single project. So now after losing 1700+ amount without any information, "I don't want to go with your service any more and your marketing people making me fool and you guys are also" . I signed ECS form when your executive given me assurance to stop our service whenever we will want, but now Nikhil and Yamini is denying

I linked my friend's account because that time only she having cheque and after these deduction she closed all the service. So now you can not able submit ECS on her account. So cancel all the deal at your end because i don't want to waste my money and i am not capable to use your service as well and refund all amount charged by bank. If customer paid 1700+ rs fined amount then customer will also pay 2360 if you guys update customer properly but anyway, I am repeating once again "Deactivate all the service and cancel all the deal, i don't want to use it any more, bad experience with you guys. "

Regards
Anand Kumar
Business Head
KB Groups India

Dear Aviraj Bose,

Dear Aviraj Bose & Pankaj

With reference to your below mail dated 27/09/2018 followed by number of follow ups through mails to JD Pay transaction ID: BPU4C9C3, we would like to inform you that refund of Rs 4999/- with reference no. [protected]. not received till today 03/10/2018.
Treat as a Final reminder

P.Santhi Sagar Rao
Mobile No: [protected]
[protected]

From: JDpay CS
Sent: Thu, 27 Sep 2018 13:14:53
To: [protected]@rediffmail.com
Cc: [protected]@wayscoop.com
Subject: Refund Request_BPU4C9C3

Dear Mr. Sagar,

Greetings from Just Dial Limited;

With reference to your refund request received for JD Pay transaction ID: BPU4C9C3, we would like to inform you that refund has been initiated from our end with reference no. [protected].

Assuring our best services.

Feel free to contact us for any further assistance required. We are committed to give you best of the customer service experience.

Thanks & Regards,
Aviraj Bose
JD Pay Team
Just Dial Limited
Online Customer Care Link: http://cms.justdial.com/customer-care
Website: www.justdial.com

I am sending mails since last 5 days and called so many times to customer care but there is no solution. One keyword they have added computer software dealers. I sent them mail to remove this keyword. I also told them on phone to remove this keyword. But no solution. Even from my account this keyword remove option is disabled.

They do not reply mails easily. If you try to get new plan they will reply with in hours.

My company is innovision web solutions

I am very much upset with this keyword computer software dealers and getting unnecessary leads and from 5 days my all leads quota is wasted. Kindly solve problem

This is to bring in your info. that prositution is increasing at a very fast in munirka village.People come here in munirka calling from justdial, they get the contact no. of the dalals and enter into the illegal brothels.Its a humble request to you that kindly don't support such practices in munirka village as a wrong impact is going on with the students who are studying here and who live far away from their parents and students who live with their parents.

Regards
Lavan tokas

I mr dinesh sharma call for repair projector for borivali loaction, just msg me some no, from them one of person call me and say that no recvied from jusddial. Because of just dial i belive on him and give my resident address, then after he come and chk, and he estimate 14000 he change the parts and i give him 14000 but noew the problem is my projector is not work, when i ask him he block my no. Then i msg him. And tell them that i will go to police station and complain in just dial also. Then smae dya he call me, he was come to my home take my projector coat of 75000 lg dlp projector. For repair. Noe he say that he will not be retrun or refund my money also. So what i can i do ask from just dial. Why they given such fraud no to client, i am request to block his no an d pls clr my such problem. Other wise i will go for other option for siut file against just dial and excel projector and service mr ajam [protected] and is just dial no is [protected]
And i am register cline from since justdial from last 10 year
Astha consultant
Astha hospitality service and many more

Hi all

I am shyam i registered my business on justdial in september 2018, by justdial executive (Bablu thakur) saying that he will help me to expand my business by giving me a thirty calls, but not one call i received till today the worst part was that he had not informed us about ecs deduction. After a month they send me message for next payment, that is going to deduct from my a/c.
I immediately call to customer care to complain against fraud of ecs, they said that they cannot cancel your ecs before one year.
I also tried to cancel the ecs from my bank but they also refuse to cancel ecs.

Respected Sir/Mam
Kindly find the attachment or Photo. My personal contact number has been updated in that company from JUST DIAL. I don't know anything about that company. Daily I am getting calls from that company from customers asking about product. From past one year I am fed up by answering them. kindly remove my personal contact number from that company. I had complained to customer care but I did'nt get any response from that. Kindly remove my personal contact number from that company details.
Thank you

Respected team just dial
I trust ur team. I probably ask many things from just dial and i always get a solution. Hats off to your team for that.
But sorry to say this time this time to u have make me wrong... Point is
I had ordered 4 mannequens from (Goa mannequens) ahmdabad and transfered a 17200 rs to mr mitul shah. But he did not deliver me the goods. Now when i am saying to refund money he is delaying it since 9-15 days.
He is your registered seller so that means he can fraud to customers... Sorry to say just dial this is not done... Pls help and u can call me at [protected]
If this complaint is not taken serious
I would definately move forward to consumer protection act court and bar council at sue against the just dial and goa mannequeins (Registered just dial seller)
Thanks
Adv. Nikhil

I am registered as rs dental clinic. They gave me trial pack of two months at advance 4800 rs. Even one month was not over and they are deducting amount from my account. When i asked for cancellation of plan, they say you have to inform three months prior to cancellation. I am betrayed as i am a new business already short of money and they looted the money from me.

Dear team
I am ajinkya sasane from ahmednagar
My business name is ajs it services which is listed in just dial i want to close the contract because my business was completely stop from last six month i am not doing that business. Completely stop my business.
That's why i am requesting you to please stop my contract.
Please keep in mind i completely stop my business.
And i still paid monthly ecs 1180 rs and my business was stop from last six month that's why i want to stop contract and ecs

Business name - ajs it services
Registered mobile number - [protected]
Name - ajinkya sasane

Please please help me to close the ecs

1 month before, behave searched for passport agent in bangalore in just dial. Have call the top agent which listed in just dial but he is fraud, he taken money from me and didn't submit passport form.
A company like just dial is listing the fraud agents no in top is very disappointing.

https://t.justdial.com/Bangalore/Numbers-Opp-to-SBI-Subramanyapura/080PXX80-XX[p...⇄

Never trust in just dials.

Are they verifying the number and the agents before listing into the sites.

My company name was Deepti's makeup studio. I have already shut down my business. Befor 1 and half year ago i subscribe a service from JUST DIAL anr i have send reaptly mail to stop my ECS & service. Still now they didnt stop to deduct money from my account & didnt service stop. Kindly help me to stop deducting my balance from Justdail.

Regards
Tamal
[protected]

There was a call from stylenstock delhi based company claiming to reward me second prize vespa scooter absolutely free of cost, for which they says to transfer the 9925/- amount through jd pay after transaction they will reverse the money to my bank within 7 days. & on 10 oct 2018 exhibition is going on so they will give me the gift on that day in my city (Surat).

Sir/ma'am,

My telephone number has been wrongly listed as contact number [protected] for air india customer care, aditya birla finance, paisape etc for the last 6 months.

The user name is "helpline no" in reviews and ratings of air india customer care of just dail.

Please find the screenshot for reference.

Dr rajesh agrawal
11:08 am (6 hours ago)
To pune, kolkata, md, mumbai, media, bangalore

Hello,

I have been listed under business name: diagnostica-a unit of dr. Agrawal onco-path lab.
Person from just dial came to us, his name is gurpreet and avinash from justdial raipur team.
They told me to go for paid listing but i was not interested then they said we will register ur business under fixed position for keyword pathology labs in raipur.

I agreed and gave them cheque. Later on the person again came and said there was problem with cheque and need again i gave them.
Later on i saw my business was listed and keyword was changes from pathology lab to diagnostic center without my pre-approval.
My category is enlisted in wrong keyword. I get harased because i get call from customer for different services which i dont offer and i am paying for that.

If this is the case i feel cheated by just dial team.

Kindly stop my ecs and refund my money back.
I have called and emailed so many time to just dial and there is no response.

They have not given any contract letter also to me.

Sir/ma'am,

My telephone number has been wrongly listed as contact number for behere tours & travels, lonavala for the last 5 years.

In spite of multiple separate telephonic complaints to erase my number from the contact list, there has been no change so far. I am getting repeated wrong number calls from the travel agents clients & most calls from just dial itself.

I am a registered on dnd and...

Hi,

Its been more than a week that i have been trying to change the keyword for our classes. I want to make phonics classes as the primary keyword as its our main line of business. I have sent an e mail regarding the same to [protected]@justdial about a week ago. I have contacted mr birsingh multiple times regarding the same but to no avail. I had clearly told mr birsingh at the time of signing up that i want phonics classes to be the first keyword but it doesnt show p as the same. Its been a month since i am listed on justdial and havent recieved a single inquiry that is relevent. Makes me wonder what is taking so long to just change a keyword after multiple requests

I have made a call to justdial customer support to stop the contract on july 30, as i did not wanted to renew the contract, for that i also replied to mail which i received on july 28 for renewal stating that "i don't want to continue".
Even after that ecs did not stopped, and on top of that when i called them again on september 28 for deactivation of account, none of their executive connected me to customer support even after repetitive calls.
They just d'ont want to talk about deactivation.
I have attached herewith the copy of mail received for renewal along with my disapproval of same.
Contact number registered with justdial [protected]