JustDial.com Complaints & Reviews

My company name was Deepti's makeup studio. I have already shut down my business. Befor 1 and half year ago i subscribe a service from JUST DIAL anr i have send reaptly mail to stop my ECS & service. Still now they didnt stop to deduct money from my account & didnt service stop. Kindly help me to stop deducting my balance from Justdail.

Regards
Tamal
[protected]

There was a call from stylenstock delhi based company claiming to reward me second prize vespa scooter absolutely free of cost, for which they says to transfer the 9925/- amount through jd pay after transaction they will reverse the money to my bank within 7 days. & on 10 oct 2018 exhibition is going on so they will give me the gift on that day in my city (Surat).

Sir/ma'am,

My telephone number has been wrongly listed as contact number [protected] for air india customer care, aditya birla finance, paisape etc for the last 6 months.

The user name is "helpline no" in reviews and ratings of air india customer care of just dail.

Please find the screenshot for reference.

Dr rajesh agrawal
11:08 am (6 hours ago)
To pune, kolkata, md, mumbai, media, bangalore

Hello,

I have been listed under business name: diagnostica-a unit of dr. Agrawal onco-path lab.
Person from just dial came to us, his name is gurpreet and avinash from justdial raipur team.
They told me to go for paid listing but i was not interested then they said we will register ur business under fixed position for keyword pathology labs in raipur.

I agreed and gave them cheque. Later on the person again came and said there was problem with cheque and need again i gave them.
Later on i saw my business was listed and keyword was changes from pathology lab to diagnostic center without my pre-approval.
My category is enlisted in wrong keyword. I get harased because i get call from customer for different services which i dont offer and i am paying for that.

If this is the case i feel cheated by just dial team.

Kindly stop my ecs and refund my money back.
I have called and emailed so many time to just dial and there is no response.

They have not given any contract letter also to me.

Sir/ma'am,

My telephone number has been wrongly listed as contact number for behere tours & travels, lonavala for the last 5 years.

In spite of multiple separate telephonic complaints to erase my number from the contact list, there has been no change so far. I am getting repeated wrong number calls from the travel agents clients & most calls from just dial itself.

I am a registered on dnd and...

Hi,

Its been more than a week that i have been trying to change the keyword for our classes. I want to make phonics classes as the primary keyword as its our main line of business. I have sent an e mail regarding the same to [protected]@justdial about a week ago. I have contacted mr birsingh multiple times regarding the same but to no avail. I had clearly told mr birsingh at the time of signing up that i want phonics classes to be the first keyword but it doesnt show p as the same. Its been a month since i am listed on justdial and havent recieved a single inquiry that is relevent. Makes me wonder what is taking so long to just change a keyword after multiple requests

I have made a call to justdial customer support to stop the contract on july 30, as i did not wanted to renew the contract, for that i also replied to mail which i received on july 28 for renewal stating that "i don't want to continue".
Even after that ecs did not stopped, and on top of that when i called them again on september 28 for deactivation of account, none of their executive connected me to customer support even after repetitive calls.
They just d'ont want to talk about deactivation.
I have attached herewith the copy of mail received for renewal along with my disapproval of same.
Contact number registered with justdial [protected]

Absolutely atrocious service by just dial vendor

Kiran from alpha services is cheat

1) he took 5500 rupees in cash from us and gave a hand written bill dated 11/07/2018. When asked about the gst number he gave just dial's gst number (After following up for 4 weeks). - invoice with handwritten calculation by us attached

2) the repaired tv didn't even last a month and he refuses to service it under the warranty as agreed

Inspite of numerous chasers kiran only has excuses and didn't repair the tv again.in the last call made to him on 27/09/2018. He shouted on us

We have now brought to the notice of just dial

Please refrain from dealing with such cheats who offer inappropriate service

Thanks

Online payment 25000/- materials not delivered and my phone calls not received, details below - The Federal Bank Limited
Pal Enterprise
Ac no.- [protected]
IFSC- FDRL0001545. Pal Enterprise
Datta house, Bara Bazaar, Kolkata
10inches thermocol- Quantity- 225/sq ft.
Lumbsome amount- 30000/- (including taxes and conveyance)

Note: 20000 advance and 10000 after the completion of order.

I had a contract with justdial.. Which clearly stated that I can cancel the contract after 3 months if I'm not satisfied with the services. And the unfortunate thing happened. Damn you just dial for the services you guys provide. Like for the past 2 months now I have called around 200 times to the man assigned to my business by you guys.. But not to my surprise he is completely ignoring my calls. Because of this monthly ecs are being deducted from my account. Even though I wanted to discontinue with it 2 months ago. I had to come here because you guys aren't giving me any response.

I have registered with lakshya institute of technology and management. Executive have done commitment that your institution will appear on 6th position but my institute is on above 10th position. Now he is telling it's on rotation basis. It simply mean he got the business by false commitment on behalf of just dial. After regularly calling address is not changed yet while i have given him a copy of aadhar card. I don't find myself to work with unprofessional organisation. So please de list me and get my money back.

Thanks
Vikram shrivastava
[protected]

Hi,
I registered my business InnnovativeMinds on justdial on Aug-2017 and requested to stop ECS on 14th Sep-2018. It was not processed and again amount got deducted on 25th Sep. Customer care is saying only that I will get services for that amount. But I am already not satisfied with the services of justdial. Inplace Sulekha is giving much better services in less amount.
So why should I avail services forcefully. Kinldly help me to get refund of deducted amount.

Our Bussiness is registered as " Shreeji Cabs N Taxi Services " Ahmedabad.
As per my earlier complaint against less leads please find the new details.

1. I have purchased a whole Ahmedabad annual package for No.1 position in all areas of Ahmedabad. Now Ur Ahmedabad team is telling us to purchase a location wise package under newly assigned key words. Such as Taxi service at airport, etc...
May I know what non sense is this? Mr. Vijay( Ahmedabad sales team member) & his boss told us that Taxi Services key word had expired and we need to now purchase taxi services at airport, taxi services at Railway station etc.. such key words. Our hard earned money is not a joke..

2. After the update on server by Mumbai team member Mr. Dhaval Shrivastava on 24/09/2018. The leads had totally stopped. Earlier there were atleast 4-5 leads which are 0 now.

3. Whenever we call to connect to ur sales team or complaint department.. we are asked to be on hold for hours... But no concern person turn up... They keep transferring the calls.

Please consider this mail as final warning to solve this issue in next 24 hours or else on 1st October, 2018, we will be bound to lodge a fraud and cheating complaint under section 420(1), mental stress beared by us, loss incurred in business due to Just Dial negligence and non responsive behavior under RTI act 2005.

Looking forward for your call in next 24 hours.

I asked for maid agency numbers from just dial. They gave me some details but those agencies were too far from my area which is himayat nagar in hyderabad. This happened twice. The third time they provided me a list of 9 contacts of agencies near himayat nagar. It turned out that none of those numbers exist. What kind of dirty joke was that. Very disappointed....

Hello

I'm a dentist by profession practicing in maharashtra. I had started just dial service from dec 2016. I had signed contract of 1 year with just dial for supreme pack. It was completed in dec 2017. I have requested them many time for stoppage of ecs after termination of my contract period. They have completely neglected my request n continue charging me rs 1151/- of ecs amount. I have been charged for 20 months for rs 23000/- just dial representative had assured me for 1 year contractual period. But even after completion of contractual period they are continuously charging me rs 1151/- from my sbi account neglecting my request. I had mailed them and had telephonic conversation many times for stoppage of service. I've also lodged complaint in concerned bank.
I request you to kindly look into matter and help me out regarding this issue. I'm submitting all the required documents.

Thanking you in anticipation

The person called me 50 times till i didn't pay a cheque to them for listing my newly opened ielts training institute. After the cheque worth rs 30, 000/- got cleared i have been chasing them to provide the services they promised : visibility, uploading of videos, helping with the jd app and sharing of link but no one seems to respond. Sent emails and called the customer care. But they hardly seem to care. Strict action must be taken for the false promises and such cold behavior. They need to be taught after sales services.

Respected sir, my self neelam raj from lucknow. I deal in insurance, and i am running my shop as shiva insurance agency, i signed a agrement with you for made my website shivainsuranceagency, com by your executive mr risubh. He told me that one time of payment rs. 14000/- giave me one year free listing on your portal with customer providing who interested in insurance. But after one year gone except 14000/- payment my monthly subcription already going on continously. I complained 03 times on your customer care number[protected] they assured me that your exective solved my problem but they did'nt.
So i request please stop my all subcription i am not interested your any proposal.
Regards
Neelam raj
Shiva insurance agency
Lucknow-226005

I have taken a contract with just dial on oct-2018 on the name of shrived enterprises. Executive came to me to fill the contract. I have made lot of complained regarding not getting proper response. I was not satisfied with the services. Contract was not fulfilling commitment done by your executive. So that i has given request on 09/01/2018 to stop the contract. Then i have received a call from shivani and she told me that your contract will be stopped and no ecs will be charged.
Now deduction of rs 235 has been again started from 11-july-2018. I have called to customer support, they are saying that your contract is converted in weekly made. It has been done by without my concern.
Total amount has been deducted till date is rs.2585. Please take the correct action and refund this amount as soon as possible. Otherwise i will put this matter in consumer forum. I am having voice call recording of all communications done by shivani.
Name-shridev enterprises
Mobile no-[protected]

I have taken a contract with just dial on oct-2018 on the name of shrived enterprises. Executive came to me to fill the contract. I have made lot of complained regarding not getting proper response. I was not satisfied with the services. Contract was not fulfilling commitment done by your executive. So that i has given request on 09/01/2018 to stop the contract. Then i have received a call from shivani and she told me that your contract will be stopped and no ecs will be charged.
Now deduction of rs 235 has been again started from 11-july-2018. I have called to customer support, they are saying that your contract is converted in weekly made. It has been done by without my concern.
Total amount has been deducted till date is rs.2585. Please take the correct action and refund this amount as soon as possible. Otherwise i will put this matter in consumer forum. I am having voice call recording of all communications done by shivani.

Hello,

I placed a request on 12/09/2018 to update the number on the account and i was told it will done in next 24 to 48 hours. Yet it has not been updated, correct number is [protected], again i called on 15 to check if it has been updated but to my surprise it was not, a request was again taken by the representative to update the same, but when i called today it has still not been updated and when i wanted to speak to complaints team i was denied and was told concerned department is not available.
I am really surprised to see the coordination of justdial team, pathetic service.
Really sad to see just dial does not care about its customers.