JustDial.com Complaints & Reviews

My name is Sunil Laxmanbhai Rohit and my personal and Justdial.com registered number is [protected],[protected]. I have registered my business SLR seller on justdial.com and Rakesh Yadav justdail.com agent has ECS agreement signed for only one year and three month advance payment has charged. And my contracted started[protected] and ended to[protected]. But without any confirmation and informing me extra ECs has charged on[protected] and i have complained on [protected] customer care then they have called me that we are already signed for auto renew agreement but actually they are cheated me because there are not show me any agreement for auto renew. Actually Justdial.com is fraud and cheater company because i have read same compain on this website. Please solve my problem. When i have called to Rakesh Yadav agent then he called me Justdial.com is already do this auto renew activity and cheat all people.
Please solve my complaint.

Mrs. Payal 9th september, 2018
Came in contact with garg path lab when my mother was not well. We went premhospital and there dr arti sharma recommend for k. F. T test kidney functional test. One of my friend is a m. L. T so he knows about labs so i asked him for best lab then he suggested me dr lal path lab he made a ph... Read more reply as brand like comments (0)

Regards:
Prakash eye hospital & laser centre and garg pathology, meerut

Dear sir,
My company (M/s j. B. And company) was paying monthly installment of rs. 1, 035 for ecs since last few years in just dial.in june 2018, a just dial agent divyanshu sharma approached me from all over up and stop previous services with ecs. Hence, i provided him a cheque of rs. 14, 750 according to agent, said that the balance amount can be paid later. He received the and offered a package for my company for rs. 29, 500 saying that lifetime services will be provided check.
Now the problem which we are facing is that the cheque got cleared and monthly installments of ecs is also going on which should have been terminated. No proper response is provided by the agent on calling him. Now my compliant to you is that:
1. Only lucknow service is being provided to me
2. We need the service of all over up however; we are getting services only for lucknow.
3. Monthly ecs installment should have been terminated, which has not been yet.
4. No written document has been provided to us regarding the payment which we made.
5. Agent also filled wrong information / data about the company.
6. When we tried to communicate him, he used offensive language.

We have been cheated and mentally harassed by the agent or just dial and a lot of my time has been wasted in chasing the agent for getting proper response.
We need a proper action for our compliant hence we will have to make my complaint to consumer forum. My balance amount of ecs should be paid back to me and we should be provided proper services.
Is it the way of just dial?
Looking forward for your prompt response on the same.
Regards
M/s j. B. & company
[protected]
[protected]

Hi, a lady called me from a mobile number [protected] refering just dial name for arranging a maid. She visited my home along with another lady claiming her a maid asked for a registration fee of rs.4500 and said the bill be given next day. Beleiving just dial we payed the money. After that the lady is not traceable. I found her number is registered in just dial, i request just jail to help me in this regard.

My company name is web ad solutions where there are much negative reviews which is put by my competitor only, please remove it on immediate bases.
Company : web ad solutions
Address : 2/11, nanjundeshwara nilaya, nanjappa road, shanthinagar bangalore 560027.
Please delete the reviews as it is affecting my business in a very big way which is spoiling our company reputations

नमस्कार मित्रानो मी तासगाव सांगली मध्ये राहतो
माझे तासगाव मध्ये कॉम्पुटर लैपटॉप रिपेअरी चे शॉप आहे
जुलै मध्ये माझ्याकडे justdial चा एक exucutive आले आणि मला
सांगितले कि एक महिना तुम्ही justdial चे पॅकेज वापरून बघा,
तुम्हाला नाही आवडले तर तुम्ही एका महिन्यानंतर स्टॉप करून देईन

माझा मोबाईल ९६३७२६२००९

तर मित्रानो मला दोन महिने झाले हि लोक खेळवतात आज बंद करू उद्या बंद करू
माझ्या बंकेच्या खात्यातून दर महिन्याला पैसे ऑटोमॅटिक कापले जात आहेत.

Please please please justdial हे भिकारचोट आहे इथून पुढे कुणीही justdial
चे कुणीही आले तर justdial स्वीकारू नका

पैसे काय फुकट मिळतात, का झाडाला लागतात कस्टमरला सर्विस नको असल्यावर ती बंद
करायला हवी आणि सगळ्यात भडवे एक्सिकटीव्ह आहेत गोड बोलून घोडा लावतात

I have subscribed for just dial service for my business named as edunation, on 9th july 2018. As their executive committed me that leads will be send to my email id, mobile text and also in application of just dial, but later they stopped to send email and text without intimation and also leads ratio became very low. I contact to executive and she sounds very rude and completely denied my complaint and told me that you can not cancel it till 12 months. Still ecs is deducted from my account. I want to cancel my listing and and ecs urgently.

From shreenathji & co. Mob: [protected], [protected]
I had raised 2 tickets for same, always replied your person tried to contact but in vein. I have to say just solve the problem. Why r u trying to contact me. What can i do in same. Your person is closing the ticket without solving the problem. I am your registered customer. You hv to solve the problem. Just solve and inform.

We bought the service with platinum membership.. Sales person was very responsive previously... His name is aakash arora but as soon as he got the money (30k), behavior is changed, whenever we call with some issue he says 'i will call you back in 30 min' and 30 minutes never finished :). Our contract clearly mentioned about few keywords but later we found that few of them never added in their search. Moreover they changed the city in description so we never got searched by relevant clients. Their search never worked correctly for the keywords we paid the huge amount. Thanks to our s/w development background we could figured out... Now after calling customer support, that person gave me the reason why their search not working is 'fault' and he said that he is refreshing the contract. When i asked that who will make sure that this fault will not come again in few days, he said you need to check every day in app whether it's giving right results or not... Really guys, are you saying that customer needs to do quality checking for justdial.. Total waste of time and money. Initially you will get good search results but as soon as few weeks passes your business is not searchable in the system as they change the description, keywords for which you paid them. Sales guy will never respond you.. Customer service can't help you to fix the system. I wish there is some 0 or negative rating button here to choose. Not going to renew it or recommend anyone.

The agent from Justdial (Jasbir) who had taken a commission from us (PerevodRu) stopped answering/disconnected our calls.
There was also incorect information on our website listing, .When Justdial's customer service was contacted, they refused to give a straight answer, after a lot of following-up, they lodged a complaint but never got back.

Justdial has been very uncooperative in solving this issue even though our contract is in effect and paid for.

Dear sir / madam,

This is regarding our paid subscription listing in your portal by the name of dr. Jyoti gupta, acupressure therapist, kolkata (W. B.) it gives me a deep sense of pain to write to inform you that we have been cheated by your sales team and have lost trust in the system, pls note that in the month of may 2018 we were approached by your sales team for subscription, your sales representative mr. Himadri showed a presentation to us at our residence and made a discounted offer plus 1+1 year offer for a paid listing with approx 20-25 categories/key words related to acupressure treatment, on basis of his representation we agreed and paid an amount of rs. 20000/- and the subscription started, we also started getting enquiries and conversions.

Subsequently after a month or so we got a call from another sale person namely ms. Amrita offering us a better package, mr. Reddy visited us and offered an upgrade offer in which he proposed that our existing subscription will remain as it is but if we agree to pay more money we will get all leads under platinum listing on categories selected by us for one year plus for the other remaining categories we will get rotational enquiries which we are getting normally valid for 2 years under the old contract which he showed us under a presentation, the price of the categories we choose were amounting to rs. 30000/- approx which he discounted and made it for rs.10000/-, we relied on his verbal representation and made the payment, after few days we observed that the enquiries were not coming as usual, after enquiring several times with ms. Amrita and others we came to know the real truth about it which was that our subscription has not been upgraded but degraded that also by paying more money, the old subscription has been replaced by the new one completely, now the amount paid by us for the old one has been used for the new one therefore effectively no discount has been given 20k + 10k = 30k, and instead of 2 years now the subscription period has been reduced to 1 year with lesser categories.

This came as a big shock to us and we spoke to a lot of people in your company and ran from pillar to post but no one was able to give us a solution, our simple claim is to make changes to the subscription as committed by mr. Reddy for which we have paid already and nothing more than that, we request you to pls look into the matter and give us justice so that our trust and faith in your company is restored and also check that your representatives like mr. Reddy don’t mislead and cheat people like us for achieving their personal sales targets in future.

Looking for a healthy business relationship beneficial to both.

Thanking you

Jyoti gupta

[protected]

Hello sir,

Name - ankit joshi
Firm - ma eventment
Place-ajmer
Cheque no - 421209
Contact-[protected]

I gave a cheque of rs. 29500 for postion at just dial..
After some i have some issue about my company so i called to jaipur team employee which is name is mr. Vinay and i refused that i dnt want to take position and plz stop my cheque and said that ok i will stop... But jaipur team cleared my cheque and then i called to mr. Vinay so he said once cheque cleared so we cant refund... He misguided me

Please give me solution

I contacted just dial and got the call of mobile repairing company gadget doctor .they took my phone from office and agreed tp give it to me back at my office before 6 pm evening and said that they will charge 300 but when tried to contact them after 6 pm they were initially not reachable but when reachable they said phone is not yet prepared and repaired when i said that i need my phone back today they said you have to collect it from office we cant give it to you today..they sort of blackmailing me and said you will have to pay more i paid totally 1150 while when they firt called me they said they will take 300 then they knowingly created sone fake issue in my phone and took more money. When i said them that i will do complaint against them they didn't buzz rather said do what you want to do we wont return phone. Finally when after spending almost 500 rupees i reached their office i felt as if three guys therr were threatening me inside a room. I was terrified and insisted to take my phone back...i was scared as i was alone and they were three and behaving very rudely..so in all this i had to spend more than 500 rupees just to reach their office and to pay 1150 to get my phone repaired. God knows if they have repaired or made it worse by taking original parts by replacing local parts. I dont trust this these guys.their behaviour was threatening and not at all costumer friendly. I request to take action against them and deregister them permanently from just dial and if possible make arrangements so that i can get my money back which i think they took as if they wont return my phone until inoay them hefty amount. I m also thinking to complaint against them on consumer forum and concerned government department.

I have hired a dwarka based packers and movers company "pacific international packers" from justdial for shifting my luggage worth rs 1, 00, 000 from moti nagar, delhi to last gate, guwahati on 25th july, 2018. The vendor took full amount i. E. Rs 12000 inclusive of insurance for the service. However the luggage have not reached destination yet. Its been more than a month now. The vendor has given several excuses so far and he doesn't pick calls now. His name is chandraban and contact number is [protected], [protected]. I request just dial for a quick response on this and strict action against the company. I want my luggage to be delivered to destination as soon as possible or a refund of rs1, 00, 000.

I had registered a monthly plan with just dial wherein they said that my details would be given to callers asking for the service. I wants to cancel the same but they are ignoring and not bothered.

I tried to cancel ecs on just dial website several time they are not canceling my contract.

My request beware of this fraud company..

Services is very pathetic.

Dear sir, , I am Abhjit Mondal from aakhi and travels. i have face a problem when i cont your kolkata office for my ad then cont to me your Jalpaiguri marketing boy Dibakar ghosh...he is allredy ment me but i saying that your jd life ad my tour operator, package tour in jalpaiguri, , but he live that Aakhi Tour And Travel, Kamarvita - Car Hire in Jalpaiguri - Justdial... more that 20 days say that change car hire and ad tour operator package tour but he cant not say and not pic my phone so Dear sir, oi am not agree to continued business with you my ..i have lost my money and harassment many days...so i wil dicied inform your travels business associate and all over India tourism department in our home town tourism because of and one not fail in your service like me.. and my friends hotels and b2b all India travel agent
20-08-18 to stil now facing problem...[protected] my cont no.. i am not interest business with u.., , your service is too unless..like customer care kolkata and marketing boy Dibakar ghosh, , rahul etc...

I am a just dial user and from past one month im trying to close the account but i'm not able to do it as your executives are not trained enough to understand what we want.

Simple requirement of account closure has not been done properly. We are waiting for an email that our account has been closed but this also has not been done.

I have very bad experience about just dial. I will not recommend it to anyone...

When i called and asked for information about rented pg around pune railway station area, the executive named vikram sent me information about rented rooms like lodges and hotel. To which i enquired him and explained that this is not the information i need and can i talk to his supervisor/team leader. After putting my call on hold for a min he just disconnected. I have the recording of the call and i hope the management of justdial has it too.

I have requested in november 2017 with proper mail, that i want to cancel the ecs.

But just dial sent me mail stating 3 months prior notice is needed to cancel the ecs. But it's been over 9 months now. And they still didn't cancel the ecs.

Also, no customer care support is there. They send me mail stating that, customer care will call in seven day, but didn't get contact. I feel like cheated by the justdial. Need to stop the ecs on immediate basis.

Please note that we made a agreement on 22/02/18 - supreme pack.

Due to less lead & enquiry, i requested your sales team to give the best option for getting more enquiry...

They said present package need to upgrade from rs. 4000 to rs. 10000 per month. I agreed to pay & paid.

We regret to you note that renewal package is not upgraded so far. It shows same status. I m receiving less enquiry after work done. Daily call status - 0 or 1 like that only on last weeks..

Sample image is attached herewith.

Kindly check and rectify the same at the earliest.

Regards

Ananda prakash
Project manager
Nh constructions
Mob:[protected]
[protected]@nhconstructions.in