JustDial.com Complaints & Reviews

A call received by your representative today i. E 18.09.2018 from the mobile number +91 [protected] time around 10.38 a. M., where a guy who had made the call. Behaved in an improper manner. I guess just dial do not promote such kind of behavior. Moreover why your company engage such people who has a bad temperament. Your company or its employees has no right to call anybody and insult or defame them over the telephone. More a less everyday i receive the call from just dial which has now hitting my nerves. On top of that if your employees uses any unethical language than it shall not be tolerated.

I have also lodged a police complaint for the same.

Dear sir
I have register my company in delhi, the representative mr. Vishal kesarwani told me that if you will not get business i will closed your registration. I am giving rs.3560 for registration per month. I have asked him to closed the deal, he promised and said the deal is closed but still my ecs is debited from account.
I want to close the deal for delhi, this is not right way to do business. The representative mr. Vishal says that company is responsible for all this. So, either he is fraud or the company.
Please resolve my issue.

Just dial is a mismanaged and fraudulent company. We registered our company last year and were told by keyur that either we discontinue or renew after a year. It’s been one year we are struggling with the wrong address and no business.in july we contacted dimple to stop ecs she said you cannot discontinue and asked to try different plans. We still wanted to discontinue and dropped e-mail for which i received a call after week. Jatin again started giving different plans. The executives threaten thatcalls are recorded they deny and manipulate. We still receive message that ecs remains continued and asked me to contact after december inspite of asking for termination. Jatin said he will call in 48hrs, 5 days passed no one called i had to drop an email again. If the mistake is from their side they say sorry and if we have not answered their call they show as if it’s our fault. Termination process has still not started

I started my business and registered with just dial, they took signature in ecs form stating that we can stop at any point of time by giving a request. Since the business is not going good, we discontinued the same but the ecs deduction we could not stop because when we approach customer care of just dial, they asked us to approach bank, when we did so, bank said that they can't do anything as jd dust not provide any details to bank hence only jd can stop the ecs.

Just dial is earning money through ecs payment only, i am planning to go to consumer court.

Just dial collect payment for business listing of my business on 05 september 2018 and after that i have faced a problem regarding address of my business from last 10 days and every time i called to just dial customer care they give me time of 48 hrs and again after completed of 48 hrs they again ask me to wait for 48 hrs and again after completed 48 hrs they ask me to wait for next 48 hrs. There is no management and no right commitment from just dial side. My business is surviving due to wrong address detail and just dial technical team have no solution for that.
When taking payment from customer your sales man call so many times and visit on single call but when we face a problem their is no one who resolve the issue.
I need to know is this the way you treat your customer.

Please justify your action and reply with solution as earliest possible.

Wanted to transport my stuffs from Pune to Bhubaneswar. Got the contact number of SUPER CARGO PACKERS AND MOVERS, PUNE from justdial.com who has been registered with justdial. com

After being harashed and blackmailed by SUPER CARGO PACKERS AND MOVERS, I wanted to lodge a complaint against the above transporter in justdial. com

Called the customer care of justdial.com in [protected] at about 1600 hrs on 13/09/2018 and was told by the staff of customer care that as the executives of complaint department are busy they will call you back. Till 2000 hrs no one called me from comolaint department of justdial.com.

Then again I called back to customer care at around 2000 hrs and one Mr Ranjan attended me and explained the entire story of earlier call to justdial.com and told me that he will request the complaint department to call me back on urgent basis. Till 2200 hrs on 13/09/2018 there was no response from the complaint department of justdial. com

Again called to customer care of justdial. com at about 2200 hrs and Mr Ranjan picked the phone and narrated the entire negligence of complaint department of justdial. com

It is a request to justdial.com to instruct their complaint department staff to be responsible for the interest of the public. Orelse it will be presumed that justdial. com is deliberately registering FRAUD companies in their Web site.

They quoted me 8, 000 but they r charging 19, 000 now...i hav evn paid him 1, 000 in advance..they have taken my goods n if i ask my goods back they r saying to pay 5, 000...i request justdial to take necessary action and help me in getting my goods back...
My goods cost more than 1, 00, 000 rupees and includes a TV and a Scooty too...i want my goods back as soon as possible...
The proofs are in the pics uploaded with this complaint...

I Neeta L Gokarnkar who has proprietor of Glamorous boutique & beauty clinic & Spa Sirsi 581401
Iam very disappointed with your worst service ..im one of your existing customer who was getting continous calls from ur staff nd she explained abt the life time package Rs 11500. Aftr sm days i renewed it and reactivated my justdial ac..but now im not getting any cals frm my new client coz my no has not uploaded over thr nd if i searched salons in sirsi not getting my business ac rather thn some othrs salons like show off lakme nd all r showing... That salons r recently opened nd im ur existing cust nd running my business frm last 2 yrs nd my clients r disputed over thr ..if thngs hpn continously i wil drag u consumer court ...

Sir, someone has written my mobile number to harass me. I request you to remove my number and account from your well etablished site. It is very painful for me to attend calls from the unknown call users. I hope you can understand my probleml. I was thinking to complain in police, but it will be my last choice to prefer. My contact number is [protected]

Dear san,
Greetings for the day!

This mail is regarding the issue that i have been facing from last 10 months.
The issue was that i am a maruti suzuki dealer in bulandshahr, uttar pradesh
I have updated my listing on just dial page since your one of the executive came and told me how can i get benefit from listing my business on just dial page and i purchased your contract package.
Further when i check my listing on jd website, under the heading business information the heading goes like this :
Shiva honda in jewar and all the information was updated was of honda two wheeler dealer.
I reported the same issue to your executive many times and also on customer care number, but every time i false promise was made. I also did the follow-up and they keep on saying please give us 48 hours to resolve this but the issue was still the same. Since i am a business man and i don’t have much time to spare for keep following up for this small issue.
Further on 30 august 2018 i get call from one of your executive saying your contract is about to expire and update to premium package for rs 17000.
I listed the same problem to that executive and told him first get my listing update correctly and then i will pay you the premium for package and he said it will be resolved with in 48 hours you proceed with the payment i give you my assurance.
After getting my contract activated, your executive assured me that the problem will be resolved with in 48 hours.
Now in addition to the previous problem and new problem arise that was of address. The address mentioned was now incorrect.
The correct address is s. K & company, near t point shikarpur bye pass road, bulandshahr, uttar pradesh. Pin -203001
On 2 nd september 2018, i again whatsapp your executive about the issue and he said he is working on it.
Then on 5 september 2018 i again whatsapp him and the same answer was given to me.
Then on 7 september i make him a phone call, he said that kindly mail me the electricity bill so that i can get your address corrected. I mailed him immediately.
I have been fooled my times just dial
Now we are sitting on 10th day of september and even after continuous follow up on phone call as well as on whatsapp, i did not get any satisfactory response.
I request you to kindly look into this utmost priority and get my listing update without any failure with in 48 hours. I also need the compensation for the inconvenience and my valuable time that has been wasted following up your fake promises employees.

I am here to tell that the way you people deducting the ecs amount from my account and charging extra amount after deducting on time, and we requested to your marketing person mr. Murali, [protected] and arpita (Arpi) telecaller we informed that to change account details they changed but still they deducting the amount from my previous account. Details which i have given to you people, its so irritating an we are calling your marketing person and telecaller they are not lifting my call at all, u people are very irresponsible. Before we sign the contract u guys talk very nicely after that u people show your attitude i really fedup with u people, y u guys deducting amount 2 times in month or else after deducting amount u will charge extra amount for late pay after deducting on time,

Do you guys think its correct i want immediate response as soon as. Or else i have all the proof messages and bank statements which we received from justdial i will go legally an same time i will update in face book, instagram, and social media with all proof an i will give this in press also if i wont get call from you guys tomorrow before 10am.

You guys made me realize that i made big mistake that i have given add in justdial.

Regards,
Swapna
[protected] / [protected]

We contacted "excellent passport service" through just dial, the vendor took our bank statement and other KYC documents and 1500 rupees and didn't done our work, instead was abusive over phone and was theartning to misuse KYC documents.
Have raised complaint to just dial by dialing just dial customer care, also shared review on page.
But no one helped us regarding this.
Also despite of several reminders "excellent passport service" is not returning our money back
Need urgent attention on this

I have submitted the complaint for stopping my ecs for the services provided by the just dial, i have received confirmation mail from chetan gomare (Sr. Process associate, retention team) that the ecs will be stopped with in 90 working days on 11/05/2018, however still the ecs for the month of september is debited the company is cheating, ecs be immateriality stopped

My name is Sunil Laxmanbhai Rohit and my personal and Justdial.com registered number is [protected],[protected]. I have registered my business SLR seller on justdial.com and Rakesh Yadav justdail.com agent has ECS agreement signed for only one year and three month advance payment has charged. And my contracted started[protected] and ended to[protected]. But without any confirmation and informing me extra ECs has charged on[protected] and i have complained on [protected] customer care then they have called me that we are already signed for auto renew agreement but actually they are cheated me because there are not show me any agreement for auto renew. Actually Justdial.com is fraud and cheater company because i have read same compain on this website. Please solve my problem. When i have called to Rakesh Yadav agent then he called me Justdial.com is already do this auto renew activity and cheat all people.
Please solve my complaint.

Mrs. Payal 9th september, 2018
Came in contact with garg path lab when my mother was not well. We went premhospital and there dr arti sharma recommend for k. F. T test kidney functional test. One of my friend is a m. L. T so he knows about labs so i asked him for best lab then he suggested me dr lal path lab he made a ph... Read more reply as brand like comments (0)

Regards:
Prakash eye hospital & laser centre and garg pathology, meerut

Dear sir,
My company (M/s j. B. And company) was paying monthly installment of rs. 1, 035 for ecs since last few years in just dial.in june 2018, a just dial agent divyanshu sharma approached me from all over up and stop previous services with ecs. Hence, i provided him a cheque of rs. 14, 750 according to agent, said that the balance amount can be paid later. He received the and offered a package for my company for rs. 29, 500 saying that lifetime services will be provided check.
Now the problem which we are facing is that the cheque got cleared and monthly installments of ecs is also going on which should have been terminated. No proper response is provided by the agent on calling him. Now my compliant to you is that:
1. Only lucknow service is being provided to me
2. We need the service of all over up however; we are getting services only for lucknow.
3. Monthly ecs installment should have been terminated, which has not been yet.
4. No written document has been provided to us regarding the payment which we made.
5. Agent also filled wrong information / data about the company.
6. When we tried to communicate him, he used offensive language.

We have been cheated and mentally harassed by the agent or just dial and a lot of my time has been wasted in chasing the agent for getting proper response.
We need a proper action for our compliant hence we will have to make my complaint to consumer forum. My balance amount of ecs should be paid back to me and we should be provided proper services.
Is it the way of just dial?
Looking forward for your prompt response on the same.
Regards
M/s j. B. & company
[protected]
[protected]

Hi, a lady called me from a mobile number [protected] refering just dial name for arranging a maid. She visited my home along with another lady claiming her a maid asked for a registration fee of rs.4500 and said the bill be given next day. Beleiving just dial we payed the money. After that the lady is not traceable. I found her number is registered in just dial, i request just jail to help me in this regard.

My company name is web ad solutions where there are much negative reviews which is put by my competitor only, please remove it on immediate bases.
Company : web ad solutions
Address : 2/11, nanjundeshwara nilaya, nanjappa road, shanthinagar bangalore 560027.
Please delete the reviews as it is affecting my business in a very big way which is spoiling our company reputations

नमस्कार मित्रानो मी तासगाव सांगली मध्ये राहतो
माझे तासगाव मध्ये कॉम्पुटर लैपटॉप रिपेअरी चे शॉप आहे
जुलै मध्ये माझ्याकडे justdial चा एक exucutive आले आणि मला
सांगितले कि एक महिना तुम्ही justdial चे पॅकेज वापरून बघा,
तुम्हाला नाही आवडले तर तुम्ही एका महिन्यानंतर स्टॉप करून देईन

माझा मोबाईल ९६३७२६२००९

तर मित्रानो मला दोन महिने झाले हि लोक खेळवतात आज बंद करू उद्या बंद करू
माझ्या बंकेच्या खात्यातून दर महिन्याला पैसे ऑटोमॅटिक कापले जात आहेत.

Please please please justdial हे भिकारचोट आहे इथून पुढे कुणीही justdial
चे कुणीही आले तर justdial स्वीकारू नका

पैसे काय फुकट मिळतात, का झाडाला लागतात कस्टमरला सर्विस नको असल्यावर ती बंद
करायला हवी आणि सगळ्यात भडवे एक्सिकटीव्ह आहेत गोड बोलून घोडा लावतात

I have subscribed for just dial service for my business named as edunation, on 9th july 2018. As their executive committed me that leads will be send to my email id, mobile text and also in application of just dial, but later they stopped to send email and text without intimation and also leads ratio became very low. I contact to executive and she sounds very rude and completely denied my complaint and told me that you can not cancel it till 12 months. Still ecs is deducted from my account. I want to cancel my listing and and ecs urgently.