JustDial.com Complaints & Reviews

Just dial has been robbing me since the past two months now. Have no idea how to deal with clients, after giving them a notice for 30 days, and in spite of the fact that i was told my account is under observation, still my ecs got deducted. It appears as if they are there in the market just to extort money from people and nothing else. I have made 7 calls to them, and on every call i was told that i would receive a call back, but till date no one from their office has called back. The case according to them is under some kind of management review, which they haven't been able to review since the past 30 days. The company name is bird home interiors, and the people involved in this matter from their office are khushboo, sakshi and piyush from the ecs team, and priyanka and attrishu from the sales team. Kindly revert back to me asap and refund my ecs or i will file a case regarding your company in consumer court. You have 1day to call me. Learn how to deal with customer problem rather than giving them reasons. Seriously i never have so much of # ever... One day to save your company. Either revert back or see what i will do. Call me at [protected] bird home interiors

Hello,
I am vakul suri an i registered my business on just dial in june 2017 as ur executive that visited me mr. Tanuj, he register my business as one month plan n told me that ur can takes the services of just dial n see ur leads on that i gave him the cheque of rs 2100. N he sign the paper from me n tell this just normal contract paper from just dial.
After the month i get a msg on my mobile from just dial ur next ecs comes plz ensure ur bank fund. I was surprise on that n i call to tanuj that i hv taking one month wt this esc msg comes. Then he makes me fool that sir u enjoy ur services with just dial continue with it this is 3 month services u tk it. Then i said i don't want to continue with just dial stop my ecs then he say sir k but ecs doesn't stop from just dial right now u hv to stop ur bank one time n then i 'll stop it from here n i'll come to u to meet u. That last talk between him n me was on 15 july. After he didn't pick my number nor he came to me. I filed a complaint on ur customer care number n after that calls comes from ur side mr rohit from chandigarh talk with me i tell him the whole story after that he ensure me he takes the action against mr tanuj n do a conference call between me n tanuj n him. But there is no call comes from ur side after that. N when i call to mr rohit after one day. Then he didn't come on line to talk n any other picks the phone n says then mr rohit is busy n he say tanuj will talk to u himself.
I am very sad to say this happens second time with me on just dial. N i am so stupid that i trust just dial.
N wt type of customer care i taking i told u. Hopefully i hope that plz any senior see the letter n see how ur executive makes fools of customers n harresh them completely.
Thank you
Vakul suri
Mob no [protected]

Denish ganjawala one of your sales executive guaranteed us for the first position in all the areas by renewing our contract two month prior to the scheduled time of the renewal and this came out to be the false statement and commitment by him. He after taking payment did not revert back nor did he receive our calls and did not turn-up to inform about the services whether its resumed or not. He is totally ignoring us and our calls. One week before he received the call and said "i am day and out busy i can not come will send my executive and still no one turned up.
He did not explain us in details that what position will be given to us on which pin codes. This diversification was explained to us after we complained in the customer care and nilesh (Customer care service agent) of yours visited us. It has been two months that we have been misguided
By denish so we want you to compensate the amount that we have paid for the services.
The enquiry send to us are repeated and some turn out to be fake too. Within a minute of inquiry received by us deal has been done before by some other agency it clearly shows that the enquiries are sent to us after it has been sent to many other agencies. If you continue to provide services in this manner we are sorry to say but we would cancel the contract and would want the contractual amount to be refunded back.

Sir,
It was most unfortunate and breach of agreement,
Around 25th of june.
I requested throughjustdial for service on demand for my
"samsung mobile" touch screen. I found my nearest shop below
Akash telecom
Rating star rating star rating star rating star rating star (270 ratings) | rate this
Ground floor, krishnapur, tarulia road, krishnapur, near mondal para shishushanga club, kolkata - 700102
(+91) [protected]

I called him (Mr. Akash) at my home. He came to my house and replaced my broken "touch screen" and he charges rs1200/- and he told to replace my old battery (Cost rs400/-). Sir we are from middle class family after expense of more than rs1500/-,
I found it was just faulty replacement, not a single day, i could not use that mobile after repair.
I tried to call him so many times, but i could not reach him.
He never ever receive my call again.
Kindly adjust my expenses, because by only trust and good will of justdial, i called him at my home.
Before him, i had another communication with laptop repair, i did not have any kind of comp[lain withe them.
If jd does not have any idea about the business of the particular company or shop, then it is one type of criminal offence to the common people. Now justdial is a brand of information. Jd people advertised by the person like "amitabh bachchan".
(http://timesofindia.indiatimes.com/business/india-business/Amitabh-Bachchans-st...⇄
Please take proper step to adjust my loss in this regards.
It can be considered as section 67 of it act for cyber crime,


With regards-


Mr. Susobhan baidya
Mob:[protected]

We at smartkidz dombivli are very frustrated due to improfessional behaviour from just dial.com

Initially it was said that trial period of 1 month shall be given and if found effective shall be continued for 1 year or till we find effectiveness of service.
And after trial period of 1 month in case of ineffectiveness, jd manager mr. Rishikesh kale had promised that the analysis is to be done by jd team on the effectiveness of service for next 1 month and suggestion would be given to make it more profitable. Apart from that it would be sole decision of customer to continue the plan or ecs would be deactivated from the next month.

After that we had purchased an open package of rs. 500 per month, which didnt activate for 2 weeks from our purchse date. Hence our purpose of taking it was not solved. So we requested to the executive and accounts department to stop the ecs payment. Going through our bank account.

Despite this we had a ecs cutting on monday for a service we had well in advance opted out.

Now we wish to discontinue the service was due to delay in service provided and wrong commitment from mr. Rushikesh kale & mr. Subhash mishra.

Kindly help us.

I am having contract with justdial and i am unable to run the business due financial issues. Several times i requested justdial to stop my monthly ecs, they asked me send email to [protected]@justdial.com and [protected]@justdial.com but everytime i will get reply email stating that

Dear customer,

As per our recent discussion & agreement terms, your ecs stands continued. We look forward to having a strong business relationship in days to come.

Warm regards,
Team justdial

Justdial featured in :
Bloomberg tv: the launch of jd omni
Techcircle.in: advice for budding entrepreneurs
Mint: the learnings of vss mani
Forbes : justdial's e-gamble
Business world : minting money
Inc india : how to ride when the going gets tough
Man's world : men of the year - vss mani

Dear sir,

Greetings for day

After several mails and phone calls to your customer care and executive i am finally writing this mail to you expecting for the justice and proper solution to my problems with just dial. I am very sorry to say this but what ever big big comitment you executive made at the time of making the contract not even 1 % is honoured i would request you to please kindly give instructions to your excutive not to make false promises fake commitments because once the commitment and promises are not made it really effects the image of the company because the commitments are not there personal comitment its a just dial committent recently i am one of the victim of your fake commitments made by your executive mr gurwinder singh from kolkata just dial i am an employee of matrix cellular services limited designation sr executive my core job responsibilty is doing sales of international sim card. Since it is a dry season for me in terms of sales i am under huge pressure to full fill my targets so i decided to take help of just dial accordingly i approched mr gurwinder at the starting of my meeting i handed him my company visting were it is clearly my designation is written and informed in details regarding my nature of work, my targets i clearly informed him that it is an off season for me and i am under huge pressure for metting up my targets and i required a lead for international sim card and i am ready to pay for the service accordingly he suggested me to take a package of rs 35000 i paid three installments in cash a rest was suppose to be debited from my account through ecs but i am really very sorry to say whatever commitment or rather big big assurance your executive made at the time of contract not even 1 % is kept i was assured once my services get starts that is from 03/07/2017 i would start getting leads on mail as well as on sms i clearly asked your executive rather told him that this is my off season and i would require leads from just dial then only i will go for the contract he assured me that i would be getting leads on daily basis or every alterenate day since i thought the assurance and commitment is from just dail i made contract now almost 20 days gone i have not received any lead appart from 2 fake leads which was updated in your portal i had complained through several mails and calls to your customer care regarding the services i got only assurance of call back from lead team only assurance very sorry to say i have never received any call from just dial regarding the service and leads at last i decided and sent a several mail to kolkata just dial for cancellation and refund of my whole money which i had paid to you for your services i got a mail for the cancellation of ecs but still i am wating for the refund mail as said in earlier mail also again i am repeating word my i am not ready to pay for the services which i have not got i am not ready to pay for false commitment i have visited your just dial office kolkata on thursday spoke to one of your managers informed him all the matter he was very cool on the matter he rather asked me from how many years i am into sales when i said i would complain it to you higher authorites he boldly says that it would be of no use when i asked for the refund of the money 1st he said it is not possible but latter on he suggested me put a mail for freezing the account and cancellation of service andafter some deduction around approx 2000 the refund would be process i mailed acoordingly then and then but still i have not received any request for the refund please let me know why the deduction will happen why should i pay for false commitment false assurance i would plz let know and please dont give global answer that it was written contract i have signed on the contract every contract are made on pen and paper but then verbal assurance and commitment trust customer satisfaction matters most i dont know weather it is applicabe for just dial or plz kindly give me your feedback waiting for your positive reply and expecting justice for my hard earened money from the ceo of the company i have wtitten this mail with great expection or else i would be froce to legal help for the refund

Regards
Barun mishra
Kolkata
[protected]
Reply reply all forward delete
Inbox
All folders

Just dial is a very big fraud company that promotes the fake business traders. I put a negative review there after having a bad experience with a cheating trader, but just dial removed my reviews. They called me and asked me to do a conference call with the trader. I told them that i have already talked to trader. As the trader is not having manners and he does not know how to talk politely, i don't want to talk to him again. But i just want to keep my review for the information for other people. They did not agree and removed my review. But they let the positive but fake reviews written by business owner without any question. Just dial reviews are totally non reliable and highly misleading.

Dear customer team,

Good afternoon!

Thanks to ms. Rachel for her efforts to make some official to meet me though the planned officials (Mr. Sandeep/sandip) was not available and none of the other officials are really keen to spare their time with customer.

At appears as though to just have discussion from someone in the team, ms puja spent time and discussed with her about the issue.

It is shocking that all the officials from just dial like kiran, and few others as if they met me in person and discussed though none of the official from justdial team met me till date from the contact discussions and after contract is signed except one person (Not sure of the name) who came to just take my signature and ecs documents. This clearly reflects the integrity of the officials as how they are cheating the customer as well as justdial organisation. Without even meeting the customer / or discussing with the customer they are just updating their internal reports and systems. This is very very serious concern and worrying part for both customers and justdial as there is no mechanism and process in place to validate the reports by the justdial officials. Again, looking at the process it clearly reflects about the ethics of the individuals and how they manipulate the reality to their convenience.

I can feel the atmosphere during my stay at justdial office of 1.30 hours that to what extent they care about the customer who advertise with your organisation and how cheaply they value the customer...

It has also become evident that there is no mechanism for the customers to reach your officials, there is no process by justdial as to how and who will monitor the mails received at "[protected]@justdial.com" after hearing from ms. Puja whom i met today that in an ideal scenario that the mails/complaints will be attended in 48 hours.. Unfortunately, in our case it was more than 45 days now and for at least 20 to 25 mails/complaints not even once the complaints were acknowledged or resolved with in the specified time by your official ms. Puja.

Also, can i beg you to provide the incharge of bangalore justdial organisation and their coroprate office incharge so that i can raise my concerns with them directly instead of this useless one mail id "[protected]@justdial.com" which is never paid attention by your customer care?

Kind regards

Venkata ramana rao

Ps: justdial is just an organisation want to suck the blood/money from customers with no/zero trust and when it comes to meet or discuss with any of justdial officials they are simply not available.

I was cheated by company representative very badly. He convinced me to register my institute in justdial by taking an amount of rs 2000 for 3 month. He promised me no amount will be deducted from my account without my permission. But it is seen 3 ecs have already deducted from my account. I requested many times over phone to stop ecs. But no response has been given from their side.

I was cheated by ur company representative Mr. Madan Bhardwaj said that providing me a plan only for one month and got cheque of rs. 3450/- and said me to sign a form for membership but since last 3 months rs. 3450/- is deducting frim my account by ECS. I have shut down my business so pls stop my ECS immediate . I have already paid three months instead only one month.
I have sent mail 3 times already but not any respinse there from ur company.kindly keep attnn towards my complaint n stop my ECS service.

Hello
This is meena owner of sakshi boutique by the grace of justdial now i dont have any boutique i already told to stop ecs as i cant pay without knowing one fraud employee was back of me and has ahuge loss those are the one responsible for my life loss my business smashed due to this payments till now money is getting deducted please dont make me mad still im in problems unable to handle anymore i want my money back not even any services i got through this

Hi, i am arun’s mother must need to compliant as pacific recruitment solutions private limited, plot no 25-b khasra no 27 rajpur khurd extention south delhi dl 110074, offering jobs for cargo lines (Southern shipping, singapore) as a wiper from may 2017 and the pacific recruitment send us the guaranty letter, visa and flight ticket for that they asked us to pay rs. 43, 000 via bank transfer the name of anil gupta and now july 17th, 2017. After the money transfer we still did not get reply from the company. I have seen still they give advertising about vacancy in the same company (Southern shipping pvt. Ltd. Singapore). That means they fraud with crew members by offering job on ship. Please help me to get back my money and cancel their cin - u74999dl2014ptc268090 - register number 268090. If they are not return my money i going to put court case to the company.

They promised us a lot of things... But after starting of the package no one has responded even single time in a year. We had been told that we will get leads from some areas but never get leads as well as they had sent us literally some fake leads to prove their business.
I'm asking the agents of just dial to launch a complaint against the company and still i'm getting no response
I want to stop ecs of my business name dynamix fitness club.

Hii... I am akash. I purchased just dial service in month feb, but just dial service is poor service, no any conversion rate, i had already drop a mail to [protected]@justdial.com, all person just make fool to clint. I drop a mail regading stop services and stop ecs. But they continusely hit ecs my accounts. I alredy talk to vinay kandpal and already drop mail. They just ignore. I have only one opition that is bad treate to just dial marketing person who permoting. Also want to drop a complain in police stations. Plz i have request that all person, don, t beleave to justdial.com. He makeing fool that branding to amitabh bacchan,

Akash kumar
Packtogo holidays
[protected]

Hi... I had recently posted a complaint in just dial and had rated a company... After couple of days i got a call from just dial and my complaint was verified by subu and he said in the comment that my rating is true.... Later after couple of days i was called again by just dial and they took off the rating... As i gave 1 star to a institute in dombivili name career solutions... I am aware that just dial gets paid from companies and not by individuals... But it doesn't mean to support fake people just for business purposes... Innocent money gets doomed... Non of the 5 ratings and 4 ratings given my people are been verified... But low ratings are been taken off...

Stop ecs
From,
Vimal stationery stores
Near mahindra tower
P. B. Marg shop no.13/14
Worli mumbai 400 018
[protected]

To,
Just dial.

Sub: stop ecs

Dear sir /mam

We want to stop ecs payment (Rs: 2397- vimal stationery shop),
(Contract no.[protected] because we are not getting proper leads from just dial, please accept our request for this purpose.

Yours faithfully
Narendra kumar nor
Manager
[protected]

I took their services to promote my business in gurgaon. All goodness when they were to take the payment.
The most blunder was of doing ecs and a plan for a year.

When i started getting the alerts they were all from delhi & most of them were false. Where cx refusing that i did not raise any such request.

Just dial are frauds.

Now, when i try to stop the service the call center send all sort of false emails and do not confirm on the closure.

I am struck with them, i think i stop the ecs debits by reaching to the bank.

Payment has been done before 20 days but my business registration has yet not been done. If i call them they are keep us on hold for more than 15 minutes, yet after wards also no answer is been give from their side, even my payments is also not returned by them. Its consult department is also tell that they will take action within 48 hours but it is also useless. Is it an fraud company???

Hello i am chandra shekhar from neb sarai, new delhi. My company hello driver is listed with justdial. I called ashutosh from justdial ecs department to make change in my companys details and ecs details. He send one of the sales executive from justdial for the same concern on 6th july 2017. He made changes in my contract and ecs details and i paid him a cheque of rs. 2304. Since then ashutosh is not picking my phone. I have called him several times but no answer. I also called to justdial customer care for the same. The customer care executive told me that our system is not showing any request for my concern. Its been seven days. I've taken loan for my business. How can i pay my emi if these guys will take such time for this litte issue. This is worst service by justdial. Please help me

Justdial ecs department ashutosh - [protected]

Regards
Chandra shekhar
[protected]
Hello driver
New delhi