JustDial.com Complaints & Reviews

Dated : 31/05/2017

To,
Just dial limited,
Palm court building m, 501/b,
5th floor, new link road,
Besides goregaon sports complex,
Malad west, mumbai – 400 064.

Sub :- our position dragged from 1st three positions to away
From 25th position even doing a better contract with you.

Ref :- kindly refer to our contract dated 25/03/2017 for amount
Rs. 76161=00. Copy attached herewith (Page no. 1, 2, 3) &
Old contract invoice no. Q[protected]ra, instrument type
– 001188, net amount rs. 56333.91, instrument amount rs.
63657.00. Copy attached herewith (Page no. 4, 5)._

Dear sir,

In the contract it’s very much written that position of our advertisement of our clinic / doctor will remain always in the first 4 position in all over mumbai.

But unfortunately from the last one month we have seen that our position in mobiles in mumbai in any pin code at any locations it is always beyond 25th.

Pls note that at the time of contract of rs.76161=00 your salesman mr. Jitendra kapoor (Mb. No. [protected]) has clearly told us that this hefty amount is because that we will be getting priority positions (First 4 positions) all over the mumbai, in all medias (Mobile app, website, wap, phone, smc etc.)

We are well known sexologist in mumbai in all sexologist related sites like lybrate, practo, google, etc... We are always at first 4 positions.

Then how it is possible that in a just dial we are beyond 25 positions??

Please refer to your contract no. Dtd 25/3/17 for rs. 76161=00, copy attached herewith from page no. 1, 2, 3. Please note that even there also you have mentioned that the ad will be displayed in your various medium like mobile app, website, phone, wap, smc. (Please see page no. 1) & again please see 1st para of page no. 2. Then please tell us that why our ad is seen at 26th position in mobile app??

Please note that in our old contract of rs.63657/- dtd : 15/9/2016 in many of the pin codes in mumbai we were always in first 2 positions in just dial in mobiles. You can verify this. How is that possible after paying such a big amount you have dragged our position to first 2nd to 25th position.

From last 10 days we are doing follow ups with mr. Jitendra kapoor (Mb. No. [protected]), but we are not getting any satisfactory reply, & now he is not picking the phone.

Further we would like to bring to your notice that many of the doctors those are very little known in mumbai, they all are above our position in just dial in mobile.

We are very much disturbed & unhappy with this act of yours. Please clarify this issue as early as possible.

From
Kaya kalp international health clinics
110-c, lancelot chsl, opp. Kalyan
Jewellers, s v road, borivali west,
Mumbai – 400 092.

Ph :[protected]/3939/[protected] / [protected]

Email :[protected]@rediffmail.com

I have bought your services in chandigarh known as western holistic therapies. But so far i haven't received any calls. Neither i can maintain my listing properly.
I want to cancel this services and want refund.. You guys are selling lie to people, i have trusted on your brand and you guys give zero care about consumer.

I want my money back..

Dear sir,
I have mailed a request for closing services of just dial on 15april 17, and same have been repeated mor and more time. But just dial did not responded positively and no proper action have been taken in my side. Also they have shown one sided contract paper which is totally towards just dial. I have no more business from just dial and i am willing to close my music academy. Hence i have requested to stop services, but just dial denies to help me positive way.
I personally request you to extend your help.
Communication mails have been attached herewith.
Regards,
Chandrashekhar deshpande

I am running a Ad "Mahiya Ladies PG" in Justdial.com. Due to unsatisfactory service I decided to cancel the contract with Justdial.
As per my contract, Justdial will be deducting Rs.4025 permonth through ECS and minimum for 9 months for sure.
Now, 9 months have been completed and I want to cancel my ECS with Justdial but they are not approving my request through mail. When ever I raise a request on this, All they say is "Our executive will be visiting you shortly" and close the request in mail mentioning, "As per our recent discussion & agreement terms, your ECS stands continued. We look forward to having a strong business relationship in days to come."
Is there any possible way to stop my ECS ?

I purchase your product by paying Rs.3450/- on 06.05.2014 for listing my tutorial. Most of the main information given about my business is incorrect. I frequently contact the team members of Chennai, Coimbatore an Kerala and send my photo Id as requested. But unfortunately till it can't be resolved.
I am registering with you for improving my business not for your business. So I request you that If you are not interested/unable to change the my business name and other details, then please return my amount, already paid. If you change my business name and

I have requested to stop my ecs but they are not stopping infact, they are not even bothered, when i call them they transfer from one desk to other then a reply comes that ecs dept is busy now will call u later but no one calls, atlast when i called they asked me to send a mail but even the mail has been returened saying they are undergoing changes... They should be punished

Dear sir,
Complaint - just dial charges deduction from sbi account number [protected] in the name of gopal gajbhiye
Deduction of charges of rs. 575/- & rs. 144/- on various occassions

I have to advise you that, several times as mentioned below charges has been deducted from my sb account number [protected] of mr. Gopal gajbhiye maintained with sbi chhindwara main branch, but no information has been provided, that the charges has been deducted for which service as i have not availed any service from just dial, the charges shows narration just dial as the charges.

Date amount
10.04.2017 575/-
24.03.2017 144/-
10.03.2017 575/-
27.02.2017 575/- +575/-
15.05.2017 288/-+288/-+288/-+288/-

I request you to please look in to the matter and arrange to refund my deducted charges as early as possible as i am a pensioner.

Thanks
Gopal gajbhiye
[protected]
[protected]

Justdial is the biggest fraud company and we are raising a courtcase against you because of following reasons:
1. Cheque amount paid was for 3 months package
2. On behest of account verification cancelled cheque was taken from undersigned
3. Even after repeated requests not ready to stop the ecs.

Please reimburse all the payments deducted trough ecs else please be ready to face the consequences.

Regards,
Pnc bakers
New railway road gurgaon
Mob: [protected]
Registered mob no. : [protected]

Hi team, i had registered my firm name ocean wave outsourcing with your company. Your representative mr. Sagar -[protected] told me that you have to pay 3 months payment in advance. I agreed that we will use trial of 3 month after that if we are satisfied with your service we will continue. After receiving payment he is not taking my calls. Sevral times i called he hardly responded. I dont want to continue. I want my money back otherwise a legal action will b taken by us.

Hello Ma'am,

Now it's the limit. JD team already deducted my 6000 (by doing fraud) I have given the evidence..
In-spite of this I have given request to stop ECS from account (till now 3 times).
But still JD is deducting amount from bank account.

This is the last warning. Else now I need to go consumer forum for such cheat.

--
Thanks and Regards,
Amit Gangrade
Researcher & Corporate Trainer
T&D Research Academy
[protected], [protected]

This is not a complaint
V3Electronics and Services was suggested to provide the repair service.. The service engineer Mr Thulasi Kumar came within 15 min of their acknowledging the call and examined the item and found that the electronics panel and other panels had burnt out due to electric supply overload. This overload had also burnt the voltage stabiliser.
The original replacement parts have been purchased and replacement done with the item running as well as it used to. The service has been prompt and precise.

गौरंग ट्रेडर्स या नावाने सहकार नगर पुणे या ठिकाणी घरातूनच मी माझा व्यवसाय करत होते 4 महिन्यापासून पण आता 1 महिना झाला तो मी माझा जॉब मुळे बंद केला आहे कारण जॉब सोबत व्यवसाय करण जमत नाही.मी जस्ट डायल चे प्रीमियम पॅकेज घेतले आहे पण जेव्हा मी पॅकेज घेतले तेव्हा मी एक्सकटिव्ह ला सांगितले होते मला व्यवसाय कारण जमलं नाही तर मी बंद करणार तेव्हा सागर एक्सकटिव्ह म्हंटलं बंद केला की जस्ट डायल मध्ये फोन करून सांगा त्यांचा एक्सकटिव्ह येऊन चेक करून जाईल व पॅकेज बंद होईल तसे माझा कडे फोन रेकॉर्डींग आहे.आज 1 महिन्यापासून मी जस्ट डायल ला मेल व फोन करत आहे इ. सी.एस बंद करण्यासाठी पण त्यांच काहीच साहाय्य मिळत नाहीये फक्त सांगण्यात येते आमचे सिनियर फोन करतील तसे सर्व फोन रेकॉर्डिंग व मेल आहेत.पण कोणच फोन करत नाहीये व मेल ला आता रिप्लाय पण येत नाहीये. माझा व्यवसाय बंद असून सुद्धा इ. सी. एस चालू आहे व माझे पैसे वेस्ट जात आहे. तरी मला लवकरात लवकर साहाय्य करून माझे पैसे वाचवावे ही नम्र विनंती

This is regarding the visit of just dial executive who had misinterpreted the terms and conditions for advertisement for my outlet. I have issued cheque no.873910 for Rs. 1725/- for advertisement for 1 month.
Later on confirmation call from your company I have clearly refused to continue, but my said cheque has got presented in my bank. I have contacted their call –centre and Ahmedabad office many times to stop the above transaction and further ECS but no action has been taken.

Now they are refusing to return the money stating that nothing can be done now
Further I have received a SMS today that an ECS will also present in my above a/c on 20.5.2017.
This was not expected from such a reputed concern

Hello sir/ma'am,

Greetings. I requested justdial account deparment to stop my ecs. I do not want to continue services with jd.
Account deparment said : we will stop your ecs. This conversation happened 2 month ago.
But till the time it did not get into action. Still ecs is getting deducted from my bank account.
Please have a look and do the needful.

Amit gangrade
Technical and derivative research academy
Indore (M. P)
[protected],[protected]

सर मेरा आप के यहाँ रजिस्ट्रेशन किया गया था जिसमे मेंने आप के employee मि यौगेश को ह्द्फ्क बैंक का चेक दिया था जो किसी कारनवस बाउंस हो गया, जिस पश्चात मेने मि यौगेश को केश 1000 दिया और चेक बापिस करने को कहा, जिस मि यौगेश ने चेक कुछ दिन बाद कंपनी से आने के बाद देने को कहा, सर पर चेक नहीं आया और वो ही चेक द्वारा मेरी बैंक में दिनांक 06/05/17 को लगा दिया गया जो फिर बाउंस हो गया जिसका मेरे बैंक से 550 रुपए कट गए और फिर वो चेक 15/05/17 को लगा दिया गया और वो क्लियर हो गया, सर इस तरह आपकी गलती से मेरे पास से 1550 रुपए चले गए । आप से निवेदन हे की इस अमाउंट को आप मेरे स्वदेशी आरोग्य केंद्र के रजिस्ट्रेशन सर्विस में जमा करने का कास्ट करे।
स्वदेशी आरोग्य केंद्र
शॉप न 30, न्यू महाराजा काम्प्लेक्स, डी.डी. नगर
मोब. [protected]

Hello Team justdial

I am Gaurav Sharma from Aacharyas Institute, Indore we are registered with the mobile no.[protected].We got registered in Oct-Nov 2016.
Your marketing executive Mr. Nikhil Malviya told about our plan that we opted is as followed...
1-Our position will be in our segment after top 3 and can go upto 15 based on floating policy and it will vary among these no only.
2-Earlier We had a bad experience with justdial because we were getting enquires from areas which are so far from our reach, so the marketing executive told us about the new feature of just dial in which we can opt areas by pincode and he convinced us to overcome the problem that we faced in 2015 when we first got registered.

Both the points seemed to be sheer fake and I would term as "Fraud" in business term.

We already got loss in the first deal in 2015 but he convinced that the problem will not occur again but it is still there(of not getting enquiries from relevant area).
Problem of positioning is still there and now we are between 18-23(way away than he told).even I understand there are top positions which are fixed but that no. should be decent not 15.

Both two experiences with you were worse and complaint it to justdial but no action taken and no got no reply from you may check.Justdial calls us regularly to give lucrative offer but never got the time to solve and even address the issue and that made it worst.This is highly unprofessional way of doing the business.

As a long time has been passed since we have been facing the problem but today again I am writing this in the hope there will be someone who will care for the values of justdial if there are.And I will keep raising the issue in front of my business colleagues and friends and I will make them aware of getting cheated.

Thank you
Regards

Dear all. I never saw a fu.rs like just dial employees, from past 6 days we are struggling to stop the ECS and more over the executives are receiving our calls and disconnecting intently, after 40 to 50 min of conversation then again we need to call back, it happened more then 5 times and I have all the call recordings, I just want to name few from ECS department( Helen, Rashmi, Nikhila) all are very irate and never respond properly. moreover after confirmed for them to stop ECS now again it got deducted. I will never recommend this cheaters to any one, Please dont go for any Premium packages

This is regarding the visit of justdial executive who had misinterpreted the terms and conditions for advertisement on their site for my outlet. I have issued cheque no. 00004 for Rs. 4600/- for advertisement for 2 months.
Later on confirmation call from your company I have clearly refused to continue, but my said cheque has got presented in my bank. I have contacted their call –centre many times to stop the above transaction and further ECS but no action has been taken.

Now they are refusing to return the money stating that nothing can be done now
Further I have received a SMS today that an ECS will also present in my above a/c on 15.05.2017.
This was not expected from such a reputed concern

Respected
My name is tejas kamble and i am small comic art services named (Tejkam art studio)
I registered just dial paid service in august 2016
Their person said contract of 20, 000 of yr which was not even mention in it.
I gave around 6900 as advance paid for services and 2300 ecs per month
Then within 3 month i realised it is no uses to my services and i couldn't get good business so i instantly decided to stop it.
And tried so many time but there persons are still refusing my complaint till the date
Now it covers 10 months, my 29, 000 is total waist which is extra from given contract
Even so many time i beg them - i just want to stop even not asked for refund but they are not giving me right support
Now they are awaited to their hod approval for it..
If any costumer not satisfied with any services then only that costumer have rights to stop.. Not any hod
Please do me favour
I beg for justice
Please media stop other people to make fool from this kind of services.

After the Payment, NO Single Response from them about their commitments. 100% False Promises and tall claims and not saying that - the person who committed left the job and you pay again, we will give world class services - (not even able to honor single commitment)
100% Waste of Money, Energy and Time. Believing their words we have wasted One year