JustDial.com Complaints & Reviews

Same case here also, I signed 1 year contract with ECS and after 2-3 months the enquiries they generated starts dropping and in 10th month it come down to 5% of what I was getting in 1st month. On 12th month I got a call from their sales to take higher plan to get more enquiry, I told him in am not continuing the current plan. But after 1 year I saw ECS happening in my account. I called customer care who told to arrange a call back which never happened. I wrote a mail to [protected]@justdial.com and [protected]@justdial.com but again no reply. Instead of replying they deducted ECS twice in the same month when I sent them the e-mail. When I went to my bank for cancellation of ECS they told that it was initiated for 15 years(my contract was for 1 year), luckily I cancelled in the wright time but they still managed to make my extra loss of Rs.2000 apart form Rs.7000 contract.

Dear Sir,
I am to submit that I have got my firm Hooda Associates registered for Advertising purpose. My agreement No 11022826 Dated 13/04/2016 shows that I am having work of Housing loan and my contact Nos are [protected] / [protected] . My address is Shop No 50 Sector 3 Market, Near Satyam Mall, Sonepat Road, Rohtak Haryana Pin 124001.
But I regret to point it out that on the same address your office is showing work of Insurance and mobile nos also do not belong to me. So I request you to make updated registration and start the agreement from the date it is activated.

Hi,
It's dr Priyanka tejas Patil, i have a own dental clinic named, sparkle dental clinic, which is in Chinchwad, pune, maharashtra, india.
One agent from just dial named Mr Pawan Kumar visited my clinic, regarding advertisement policy, named dental banner.i was interested in offer, which is yearly, for 5500 nd +, on dt6 /6/2016, i paid 1400 in cash, nd given cheque for ECS, for nine months, according to agent within 3 to 4 days people from just dial will visit mi, for banner design nd named on just dial site.
Then I waited for till15/6/2016, i was trying to call agent for what happened with banner ??but he avoided my calls, since 15/6 /2016, to 18/6/2016, as he haven't pick my calls, so decided to call just dail number, but by calling several times my calls used to get disconnected, then on20/6 /2016, i again call just dial customer care, nd till that I was totaly frustrusted, nd decided I don't want just dial service, nd on call I requested for cancellation of dental banner nd refund of money nd cheque, that day ur customer executive said to mi till that time my cheque haven't proceeded for ecs, nd from just dial side, some one will call mi for my problem,
Then I again waited for 24 / 6/2016, till that time I haven't received any call or mail from just dial, then I again call to just dial, that day I again requested for cancellation of dental banner nd refund, then again ur customer executive told mi someone will call mi regarding same matter, i got call from technical team saying that banner is already online, i told them I don't want just dial service any more, nd no one ask about mi design or anything till that date, nd directly put banner online .
Then I got call from name Abhee from just dial, he said, same agent from just dial will visit nd see into the matter, till that time on24/6/2016, i already mail to just dial(please my mail at [protected]@justdial.com nd mobile support)
Then Mr Pawan visited my clinic, nd say sorry nd said service will get cancelled nd refunded rupees 1000, back nd said he will get my check as soon as possible, nd said he paid that money from his pocket, nd I thought the matter is closed now.nd waitted for my cheque.
Then next day, on dt 28/6/2016 from my bank ecs had been cut, then I again call Abhee, mr Pawan but both of them doesn't pick up my call or respond my call, since that day I try to call just dial, ur customer executive says mi someone will call mi, but till date I haven't got any call or mail from just dial.
Now I'm very frustrated nd irritated from disservice nd nonresponding of call nd mail from just dial.
Now I don't want any kind of service from just dial, nd I want my money refund .
I'm already have so much of regret about taking ur service

I am very very upset drafting this email to just dial. Just dial has been providing one of the best services that's what people know but internally just dial has been cheating and doing fraud with the clients. Nobody can think this while taking services from just dial.

I will start from Day 1, when Harpreet from just dial came to my place after my inquiry at just dial. At that time there was a plan running with just dial for...

Im mahinder singh ([protected])
I started a contracted with justdial requesting them to provide me leads from a particular area. Justdial sent one executive (Rishabh parashar) to collect the amount. I made the payment to him. They didnt give me leads from my area instead they started giving leads from all over delhi. I called justdial to complain about the issue and they told me that the contract is for all over delhi not particular area. I told them that i made this contract for my particular area but they didnt listen. So that contract was useless for me.
Again they sent the same executive to collect the same amount for the new contract.
I paid the amount for the new but the new contract was stopped by them without any information.
I have called the customer care several times. They keep me on hold for about half an hour and at the end ask me to call back but nothing is done yet.
I am cheated by the justdial and their executives.
I have lost my hard earned money.
Request you to take proper action against this company and help me to get my money with interest.

Mahinder singh
Indian tutors
[protected] (Registered number with justdial)

I had paid for a banner on just dial in the name of my restaurant indigrubs. They wrongly published the banner in the name of grata hospitality and also they have put pictures of non-veg burgers and sandwithces.

I have requested several times to change the banner but they are asking for number of documents for making changes despite the fact that the mistake is from input side and and documentary error and therefore they just need to rectify the error and not change the content.

Since we are operating fully on computers, we do not maintain any printed stationary.

Hope, the input error is rectified.

Kamal saini
Proprietor
[protected]

Justdial provided us with the contact details of a local packers and movers named "Agarwal Domestic Packers and Movers Pvt. Ltd. Pune" on asking for the information about the actual national operator. We booked the shifting of our household articles and also our car through the same, trusting the information provided to us, only to find ourselves in trouble afterwards. The services of the local packers and movers were extremely worse. To mention a few, the shipment was delivered 6days after the scheduled date, a lot of things being damaged, the car was driven to Nagpur even though we booked for a carrier for the same. On a little investigation we found that our goods were taken to a godown from where the goods were sent in an open truck instead of a container as per our agreement, and that this a very common occurrence. Also no insurance was ever done even though we paid the full amount. And on top, the operator kept on making excuses and stories about the truck being damaged on way and the carrier for the car being stuck at some Tata motors at Amravati. Unpacking was also not done, neither was the reimbursement made for the damages, but that is very insignificant compared to the trouble we had during the 10days while all our things were in this operator's possession.
We consider ourselves fortunate enough that we atleast received our things.

But nothing of this would have happened if the customer service person @ Justdial would have provided us with the correct information. And we don't think it even matters to complain against the packers and movers, infact we think its not even a registered company in the first place.

Just to mention a few details that might be helpful for other people reference;
Agarwal Domestic Packers and Movers Pvt. Ltd.
Website: http://agarwalpacking.in/
Contact person: Mandeep Kumar, [protected]
Mr. Charnsingh Dhayal, [protected]/[protected]

Dear sir/ madam, i have raised complaint to stop the business/ services on 30th april 2016 and complaint id is csnapr16d2x7k5, as per the communication with executive the ecs was suppose to stop from may 20th onwards however in june also the ecs debited to my ac.

When called on 21st june to customer care the response was pathetic and said now onwards this will stop.

I want my money back which is debited for june 16 month.

I had called up just dial for an authorised service centre of volkswagen in bangalore. They recommended a provider perfect motors who came to my place, picked up the car, serviced it and charged me inr 38k, for justified repairs. Or so i assumed.

When they handed over the car, it turns out they are just a small local garage with a hand written bill. They aren't an authorised centre. These were local mechanics who didn't know the spelling of shock absorber or diesel for that matter and i have no idea if the spares that have gone into my car are authentic or fake! Because there are no bills.

This has also resulted in my service record now being void, drastically dropping the resale value of this car. For me to reinstate the service, i now have to get the vehicle re-serviced at an additional cost of inr 20k or whatever it amounts to with checks of all the parts that were replaced. I want a refund from just dial for the expenses borne by me or a payment for an authorised service because this is just unacceptable. I called their contact centre and nobody seemed to be bothered with the issue and just palmed me off!

I did registration with these people on 9th april' 2016 for jdomni android application & website with the promise of delivery within 5days of the product by taking loan i paid this amount as i was in a need of this product for my work. But after taking money for one week i waited then asked the person mr. Rekhav patel who had promise for the product delivery in 5days, then he said as they are busy in some other work so they will deliver by end of the april month but till april end no sign of delivery. Then i called him he stopped responding my calls and sms then i put a mail on [protected]@justdial.com and got replied they will take 60days time to deliver from the date of payment clearance. After that i got tense and started sending mail & calling their customer support on the terms of agreeing to deliver the product after 60days but at least take requirements because without requirement, how you people will create app and your person have promised that the application will be form as per my requirement otherwise app will be useless to me. Then to avoid my calls and mails, they said to send requirement. But even after sending requirement no query, no doubt infact no reply. Means i understood they are not at all working on product. Now its more than 65days, still these people have not taken any requirement nor called once to checked if i have paid money then paid for what. At least they should have courtesy to check that but no, nothing. They did nothing. Finally i am helpless to registered complain here. And hopefully after this i will get my work done. Or refund with interest if they can not do my work

They selected confirmation letter regarding the placement of 10 students and after 1 month they said there will be one meeting with regional head and only wants to see his team. Later they suddenly send new confirmation to our college with 3 selected students and 7 are rejected that to package will become 6 lac (fixed) to 4lac ctc.
Now college closed the placement because its June now and they selected us in last week of march. They rejected us in the 1st week of june. so its a complete hypocrisy shown by Just dial and our college is also not looking into matter . My college name is Sri balaji society pune.

I am ashish nasre treated dr. Anand tripathi for artho available at agrawal dental clinic viman nagar pune.
I paid complete 45 thousand and spend complete 1.5 years from treatment but when i raised my concern on treatment they started abusing me and i got abused very badly with below hindi words...

Bhad me jao
Jo ukhadna hai ukhad lo
Jo karna hai karlo.
Niklo yahase
Bhago yahase
Ana nahi yaha.

Literally he tried to hit me, even you can check cctv footage of that moment.

Finally i stop going there and looking for justice...

Kindly please do the needful.

Thank you

Despite of repeated mails and calls, this company make very good use of the ecs deduction services as you yourself has opened up the gateway of your bank for this ppl to rob you legally.inspite of repeated mails they keep convincing you to take premium services and all wen they finally realise they cqant do anything they stop responding the calls, and even tell that your bond to contract for an year.there is nothing we can do.

Sir,
This is to inform you that considering justdial as one of the renowned companies of india we opted for your offer of advertising through your agent dharamdev mishra (Mo-[protected]) on june 2015. He offered us to give ad of our firm through justdial and said you have to pay just rs. 850/- for 3months ad, and no extra charges further this. We gave a cheque no. 0000064 amt 850/- of hdfc bank rewa to him. But as we saw in our account, its showing rs340/- being deducted every month in favour of justdial till now. It clearly shows that its a fradulent case and case of cheating done. We have not accepted any kind of charges rather then this rs850/-. Might be your company personel has taken our signatures on some bank ecs papers fraudulently, which is not in our knowledge. This is clearly a matter of fraud for which i will have to take strict legal action against company. I am very much amazed by this act from such a big renowned company. I called mr. Dharamdev also but he is not picking the call, then i contacted customer care, from their i got this reference number 1137119.
So please take this matter on urgent basis and revert back for this mail soon.
We want our money back in our account i. E 340x9= 3060/-. And stop this ecs deduction from account immedietly.

I had posted my requirement in JUST DIAL for ISP services .
Soon this person NARENDRA ([protected]) called me and said got my number from JUST DIAL and said deals in providing internet connections.
On sunday he came and took Rs.3100 and gave me a receipt from MTNL. His cell is coming as switched off since.
I had not doubted the individual as i believe JUST DIAL does the verification of its dealers.

Any suggestions on what should be done to get the amount back.

Nitigya [protected]

This company name was referred by just dial hence I booked my luggage through Pioneer Pac n mov.. I gave my luggage on 07 May 2016 from Mumbai to Bhopal.. Mr. Ibrahim who is the owner of this company told me the luggage will be delivered in 4 days... Its been a month plus yet my luggage has it reached... Now he is not responding my calls and msgs.. This is a very serious issue.. Im afraid that it is misplaced.. I will be forced to file police complaint today... If just dial can help me, it would be great... Confacr no of Ibrahim is [protected]
Suborna
[protected]

I had requested for a list of internet service providers in noida sector 62 in just dial. However i did not get a single call who could provide me an internet service. After some time i got a call from an individual claiming that he had got my number from just dial. He said that he could full fill my requirements of internet services for which i would have to pay an amount of rs 2700. Considering that the individual had himself approached and claimed that he was verified just dial customer i agreed to pay him 2700. However after paying him the amount from the next day onwards i found his phone to be switched off. I only paid the amount to the individual because he claimed he was from just dial and since i have a dnd activated i do not think anyone else would have got my number. Hence i request you to please ensure that just dial shares my liability and pays at least 50% of the total amount. I can also attach the receipt that was given to me by the individual to confirm the same. Please help me in getting the matter sorted.

Fradulent person's name - narendra (Which might be false)

Fradulent person's mobile no - [protected]

Thanks

Avisek mukhopadhyay
([protected])

Hi.
I started my computer sales n service business just dial agent called me n did fake promises about business growth.i paid 8000 but I am not getting any lead from just dial apart from that they r deducting my 3000 instead of 2000 from my account i said them I don't want to continue business with just dial I said them to stop my ecs but they r avoiding my request.the lead they r providing all are fake.some time just dial person will called me to show records that they r giving business.how can I pay 3000 if m earning[protected] pm from just dial.now just dial people using abusive language over the phone and and giving me open thread to continue contract with just dial.they r using fully mc bc language n all.i am in shocked wat to do.dont go for just dial friends they will show u dream and then destroy business..


My number is [protected]

Hi sir,

Please take it as my humble request to take action against Just Dial services.i started new rental car business for that i register with Just Dial hyderabad for 3 months minimum and paid Rs.11870/ as suggested by just dial consultant . We clearly told that we will see for 3 months if we won't get business we will not going to continue with just dial..just dial manager told that yes and ask to do payment and take my card number through phone..
Two months over we get sms which is already booked by others..we dint get any business till date which sent by Just dial..
I request just dial to stop the servies for that Just dial is refusing my request and ask to continue for 1 Year and deduct amount Rs.3270 again from my account without intimate me.Yet only two months over and again they deducting amount even i ask for stop the services..i sent mail and make a calls but no use.please help me by returning my amount from just dial..thanks.

We opted for 90 days service and made the payment as per quotation received. but all of a sudden on 41st day the services has been stopped. When we contacted Marketing Sales person Mr. Sharath Suryavanshi, he said it was due to their system mistake and not received any proper response till date. Escalated the issue to his manager Mr. Pradeep and from his also there is no proper response. Even they are not answering our calls neither replying for the mails. We have not expected such services from Just dial.