| Address: Meerut, Uttar Pradesh, 250001 |
| Website: www.justdial.com |
I have given an ad to Just Dial
their executive Mr. Sushil comes to me and show the demo of their site
1. I agree to place ad and told him to check my company categories (i pay on 17 december rs. 6027)
2. i told him that i need the same category that other company have that are working in same field (as im not able to check this as im new to this site),
3. he told me that he check the category the same category available in my company, and also he told me that more categories also can be added later too.
4. but after some days my friend tell me that the main categories are not availble
5. then he get cross check the categories, and i realize that in my company the categories not available that are in another company
6. then i have contact mr. sushil (advisor working at meerut) on 25/12/15 he told me that they will get add the categories,
8. he also told me that my advt. is not live so it will be change
7. and on 29/12/15 i got the activation mail, and i could not found the categories that i needed
8. and on contacted to various peoples of just dial, delhi ms. yogita, and mr. saurabh (manager) i could not get resolution
9. and on 7-1-16 i got an mail in that company saying that the category could not be added, still i call yogita (the sales girl that book my advt on phone and arrange mr. sushil to meet with me) to change category or refund my money, she told me to do best that can be.
so i need to refund my money, bcz the category they provided me, not giving me the enquiries for my business.
peoples involved:-
Mr. Sushil (advisor at Meerut) [protected]
Ms. Yogita Delhi Sales [protected] (may this number is shared by some staff also, u can call for yogita)
Mr. Saurabh Manager Delhi [protected]
PS: the total dispute arised by mr. sushil, bcz;
1. he told me that my company and other company has same category, but it was not the same
2. he told me also that category can be change later also, but it cant be change according to company management
Jan 9, 2018
Complaint marked as Resolved
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
JustDial.com Customer Care's response Hi Gaurav, ,
Your issue was attended. For any further query uou can always contact us on our customer service team on [protected]
Team JD
Greetings from Just Dial Limited.
We really appreciate your concern to take out time & write to us.
With reference to your mail received, this is to inform you that we are unable to search your valuable contract through the information shared by you . Therefore you are requested to kindly mail us from your registered email id along with your SMS number & city, after that we will be able to take appropriate action regarding your mail.
We apologise for the inconvenience caused.
Kindly share your valuable feedback on above.
Assuring our best services.
Thanks & Regards,
Malini Venkat
Customer Support Team
Just Dial Limited
Contact us – [protected]
Write to us - [protected]@justdial.com
Website: www.justdial.com