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JustDial.com Complaints & Reviews

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Updated: Nov 5, 2025
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JustDial.com reviews & complaints page 198

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S
Sukanta Sameer Sardesai
from Pune, Maharashtra
Jan 6, 2016
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Address: Pune, Maharashtra, 411038

I got registered in your company for marketing of my clinic. i was told the data was 1100 last year. i handed over the cheque of 10, 000 last month. i got no response. i want to change my profile
Jan 5, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
JustDial.com Customer Care's response
Hi Sukanta,

Your issue was attended. For any further query uou can always contact us on our customer service team on [protected]

Team JD
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    shashi17021980
    from Mumbai, Maharashtra
    Jan 5, 2016
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    Address: 401107

    Hi my name is shashikant mehra email add [protected]@ymail.com mob no [protected] got a call today from [protected] stating tht she want me to signup to her website for wedding photography i disconnected the call i got a mail atating it was a lead from justdail for wedding photography You just had a successful call with a JustDial lead, [protected]. Caller Phone : [protected] Call Date & Time : Tue, 05 jan 2016 14:41:25 City : Mumbai IT WAS NOT A LEAD BAD SERVICE
    +1 photos
    Jan 4, 2018
    Complaint marked as Resolved 
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Dec 04, 2017
    JustDial.com Customer Care's response
    Hi Shashi,

    Your issue was attended. You can always contact us on our customer service team on [protected]

    Team JD
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      N
      Nitika30
      from Delhi, Delhi
      Dec 31, 2015
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      Address: New Delhi, Delhi, 110045
      Website: Justdial.com

      This is to inform the concerned department that despite of my name "Nitika " with contact number "[protected]" which was registered by jd has been changed automatically despite of the complain the action repeated again and secondly I was send an information through an sms which I did not even asked for. Kindly look into the matter asap. Regards Nitika
      Jan 28, 2018
      Complaint marked as Resolved 
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Dec 04, 2017
      JustDial.com Customer Care's response
      Hi Nikita,

      Your issue is already resolved. You can always contact us on our customer service team on [protected]

      Team JD
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        J
        jeevithadinesh
        Dec 22, 2015
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        Address: Chennai, Tamil Nadu, 6000432
        Website: www.justdial.com

        Hi, My Cus id: 50668069 I paid lots of due amount continuously past 2 years.. Now i cant pay further. Because i am in Dubai and jobless for past 5 months.also now am pregnant so that i cant go to job further hereafter... i am helpless and alone now... My total due is 30000.. But i cant pay this.. i need settlement..
        Feb 6, 2018
        Complaint marked as Resolved 
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Dec 04, 2017
        JustDial.com Customer Care's response
        Hi Jeevitha,

        If your issue is still not resolved please contact our customer care number[protected].

        Regards,
        Team JD
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          M
          Malku Marshkole
          Dec 9, 2015
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          Address: Betul, Madhya Pradesh, 460001
          Website: justdial.com

          Hi, i have signed a contract with the justdial on 2nd Nov 2015, just dial market manager Anurag jhave commited after clearing the check amout 3000 Rs service will be activated . but still service does not activated. got the confirmation from the bank check got cleared, than I behind the just dial mannager through the mail from last month, could not receive any mail from the Justdial manager . i have talk with the complaint team customer care, even also no response wan to my money back, please give your suggestion to i can retrieve my money back .
          Jan 16, 2018
          Complaint marked as Resolved 
          JustDial.com customer support has been notified about the posted complaint.
          Dec 09, 2015
          Updated by Malku Marshkole
          contract Invoice No :
          CIN NO L74140MH1993PLC150054
          Pan No AAACA8049G
          Service Tax No. AAACA8049GST001
          Billing Parent ID P7141.7141.[protected].X4T2
          Verified Support
          Dec 04, 2017
          JustDial.com Customer Care's response
          Hi Malku,

          Your issue is already worked upon

          Regards,
          Team JD
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            J
            jitender sharma rohini
            from Mathura, Uttar Pradesh
            Dec 8, 2015
            Resolved
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            Address: New Delhi, Delhi
            Website: sharma holidays

            As you provide me sharma holidays and travel kashmire gate no i trust just dial thats y blindly fath on such travel agents .i booked delhi to katmandu ticket with this travel agent and i cancel this ticket wuth in 1 hr amount is 2500 thay told thay will cut 10% ok booking date is 6or 7 october i miss place my ticket and now this travel agent not giving me my money back so what is the sollution
            Jan 5, 2018
            Complaint marked as Resolved 
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Dec 04, 2017
            JustDial.com Customer Care's response
            Hi Jitendra,

            If your issue is stil not resolved please contact our customer care number[protected].

            Regards,
            Team JD
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              A
              anishkv2000
              from Ernakulam, Kerala
              Nov 28, 2015
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              Address: Coimbatore, Tamil Nadu
              Website: www.justdial.com

              Second week of November we purchased ernakulam position listing package from just dial with specific keyword. Keywords are selected by myself and processed by their executive named Pavishankar, thereafter he contacted his Manager Mr. Anil he informed the contract will be for one year and pay Rs.2790 first installment and 950 per month as ECS. We agreed his terms and issue cheque worth Rs. 2790 and one cancelled blank cheque for ECS. The amount was cleared on 16th November 2015 and takes more than 7 days to activate. The service activated on 24th November 2015, the same day itself we found the keywords offered are not available in the search listing and informed the customer care immediately but till today we didn't get a proper response. After tele request and written complaints, the field sales executive visited our office and informed you should pay Rs. 1500 extra for the mentioned keywords. I realized we're cheated by Just dial, as the amount paid is as per their instruction for the selected keywords after several complaints and service request the same person is telling to pay extra. I am not getting the logic behind this. Please don't use just dial services and beware of the fraud company, they're showing mango fruits and selling sand. No response, No service, No refund is their trade mark.
              JustDial.com customer support has been notified about the posted complaint.
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                O
                oji
                from Surat, Gujarat
                Nov 27, 2015
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                Address: Mumbai City, Maharashtra
                Website: Justdial.com

                I am a fabricator as name silvershine export, just dial contract id is: px261. X261. [protected]. H7p6.Invoice date:[protected]. City: surat. I have mentioned my product which i deal but company is not mentioning that product. For that i had complaint the executive mr. Dhaval mobile no: [protected], but not getting any reply.
                JustDial.com customer support has been notified about the posted complaint.
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                  R
                  ragu1989
                  from Attingal, Kerala
                  Nov 26, 2015
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                  Address: 637304
                  Website: just dial

                  I was booked room on 17/11/2015 by using just dial to stay 19/11/2015 at chennai by using online payment after debited payment last movement its show unable to process till date that payment not returned no one say correct rsson in justdial i was last my rs 1244
                  JustDial.com customer support has been notified about the posted complaint.
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                    S
                    Shantanu Shandilya
                    Nov 22, 2015
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                    Address: Allahabad, Uttar Pradesh, 211003
                    Website: justdial.com

                    I have transfered one Window Ac from Ghaziabad to Allahabad through a transporter whose no i have received from justdial.He has taken the Ac from my home on 23rd October 2015 and Rs.2000 transporting charge.
                    Till date i have not received the product at Allahabad and from last 2 days i have made 5calls to justdial and from 10 days at least 100 calls to the transporter he is not picking the phone and have received no reply from Justdial neither any help.i have lost Rs25000 in thia.please help.
                    JustDial.com customer support has been notified about the posted complaint.
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                      A
                      adibib
                      Nov 19, 2015
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                      Address: Bangalore, Karnataka, 560043

                      As we have given many complaints to customer care that we are getting very less number of leads (One or Zero leads per day) even after Upgrading the package.All our complaints were ignored by just dial employees and we were forced to get convinced according to the there new procedures, to upgrade schemes etc. It is disgusting that we had to come to just dial office on date[protected] Cunningham road ) to register complaint and get clarified, regards to this we spoke to JD Executive akshata, as she was not capable to convince us, JD GM Mr Zakir clarified us the new procedures and clearly told that our services will be stopped from today and also informed akshata to stop our services and transfer the amount in general account, till date our services are not stopped and we are being charged. This is really pathetic that JD has such employees with them who doesn't even bother to solve customer issues they are only focused to make business by confusing and giving fake commitments to customers. Akshata needs more than 11days just to stop our service, i really appreciate this ignorance by JD employees. Its really irritating and frustrating that JD is playing with customers. As the discussion we had today with Mr Vishwanath for the same issue, and you have committed that that our service will be stopped today and the amount will be transfered to general account. Kindly stop fooling and playing with customers..Solve our issue and refund our amount... Hope Just dial will be able to do it.
                      JustDial.com customer support has been notified about the posted complaint.
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                        A
                        avi.saha.313
                        from Noida, Uttar Pradesh
                        Nov 15, 2015
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                        Address: Howrah, West Bengal, 711101
                        Website: www.justdial.com

                        I had started Justdial Service around 6 months ago. As per the sales executive if i am not satisfied with Justdial I can stop the ECS at any time. i just need to make it register with the customer care. The service started well but after 15 days of the start of the service it became worse than I imagine. The service was mainly based on leads. As they will give new customers as per the inquiry they get. After a few days of service start i coulden't get a single customer from them. I complained there customer care as they said they didn't give any kind of lead commitment. They will give me leads but mainly they will give a simple listing on there page but no lead commitment. After that time they give 2-3 leads a month on behalf of 2300 Rs. package. I wanted to stop ECS and stop there service immediately but they do not let me. As they say they can not stop ECS unless it is 1 year.
                        JustDial.com customer support has been notified about the posted complaint.
                        I would like to give 0 star to this people. Justdial is simply doing fraud with its customers. A completely junk service. I launched my complaint at 15th Nov Saturday. As they get notified by the issue they gave 2 leads to my mobile as they can say later that they are actually giving leads. U can not fool us. I[censored] do not stop the ECS we shall go for legal presiding in between next month.
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                          H
                          Hemant Pasricha
                          Nov 14, 2015
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                          Address: Coimbatore, Tamil Nadu
                          Website: Justdial.com

                          Just dial is a fraud company. Three months before there company executive came and convinced me by saying I would be given at least five enquiries per day. Believe me its been three months and as a whole I have not received more than 10 enquiries.
                          JustDial.com customer support has been notified about the posted complaint.
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                            Rasi jodhidam
                            from Hyderabad, Telangana
                            Nov 13, 2015
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                            Address: 600045

                            I booked one contract in in the name RASI JODHIDAM in juat dial but the marketing personnel gave wrong information about the contract and then they forced to sign another contract(RASI JHODHIDAM) now I am recieving irrelevant and ridiculous calls from just dial which seems to be fake calls aswell I feel very upset and I informed to cancel the contracts or to make proper arrangements for the same but its of no use please inquire this matter and take necessary action against just dial limited
                            JustDial.com customer support has been notified about the posted complaint.
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                              SPlan - Business-Made-Easier
                              from Patna, Bihar
                              Nov 6, 2015
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                              Address: Balangir, Kosala, 800014
                              Website: www.splan.in

                              We (SPLAN Corporate solutions LLP) have been associated with “Just dial” for last one year and have been availing its services at patna. we are the diamond position holder of “just-dial” as per the contract for category “Company Registration Consultants” in Patna. But for last one month it seems that Just dial has cheated with us as we are not receiving any call/assignment due to removal of our key word i.e. company registration consultant from the list of keyword. It is complete default of non-performance of contract. We had complained about this issue but no action has been initiated so far except showing concern. Is this way how “Team Just dial” work??
                              Dec 6, 2015
                              Complaint marked as Resolved 
                              Not Resolve, Mr virendra solanki ensures me to call with proper solution but till now i did not get call and also my issue not solve. just dial making flash commitment with me as well as you. falgunisoni, Shreeja Shreedharan, Vishal Chatterjee [email protected] Dear Team, Kindly please look into in the below client concern & rectified the same. Thanks & Regards, Viren Solanki Customer Support, [email protected] 8888888888
                              JustDial.com customer support has been notified about the posted complaint.
                              Not resolve this conpaint,
                              Mr vivek ensure me to make solution for that but till now i did not get any responce
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                                SPlan - Business-Made-Easier
                                from Patna, Bihar
                                Nov 6, 2015
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                                Address: 800014
                                Website: www.splan.in

                                Splan corporate solutions LLP is a listed as PDG category (100%) dated 09/07/2015, this listing is renewed before time. most of keyword are proper but there are problem with one keyword that is "Company Registration Consultants" as per INVOICE this is in Diamond category but its not showing now. I follow with Mr. Nirmal Kumar Singh, Miss Ayesha, and Miss Priyanka, they told me that "we already log your complain again and again but concern department are not giving proper response. now its 2 month old complain" but nothing are positive with my complain. and also telling me that mumbai head office is not responding on your issue. All are making flash commitment and making me fool. during 2 month I am facing too much loss for that. or I am not expect this type of service from Justdial and team.
                                Dec 6, 2015
                                Complaint marked as Resolved 
                                Not Resolved I Mail to just dial after getting some responce from viren Dear sir, What happened to my problem, I got call from your team, he acknowledge the problem I face and he commit me to solve by 2nd Dec 2015 but till now I did not get any solution. please solve it on urgent basis
                                JustDial.com customer support has been notified about the posted complaint.
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                                  A
                                  Ajit Jaiswar
                                  from Mumbai, Maharashtra
                                  Nov 4, 2015
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                                  Address: Mumbai City, Maharashtra, 400014
                                  Website: justdial.com

                                  Hello my name ajit jaiswar i have complaint in just dial. just dial services is very poor and miss behave and first get the 9000 deposit started the business and ECSIDR-BillDesk-JUSTDIALBMU-CIT between 2 weeks deducted amount. i have talk the mangesh and avinash but my call the cut..
                                  JustDial.com customer support has been notified about the posted complaint.
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                                    talentexams.com
                                    from Hyderabad, Telangana
                                    Oct 31, 2015
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                                    Address: Hyderabad, Andhra Pradesh, 500011
                                    Website: www.justdial.com

                                    I have registered with just dial ltd for lead generation of my web development business in Hyderabad. I paid 3 months in advance and also they took ECS mandate from me to deuct Rs.2300 every month from my bank account. Afterthat, they started sending some leads to my mobile and email. I noticed that the leads sent by them are totally false, irrelevant and fake. none of them are genuine and I realised that I made a mistake. After seeing for 6 months I realised that they are cheating me with wrong leads. I asked them to discontinue my registration and stop the ECS deduction. They continue to deduct my money even after asking for discontinuing. When called their customer care department, they speak some irrelevant things and try to divert your discussion. Finally they say that they will continue to deduct for 9 months because it is there in the agreement. I said when i am not getting any service from you and requested for delisting my business with Justdial, what right do they have to take money from me simply without giving any product or service in return to me. I am now totally convinced that these people are cheaters and liers. My advice to anyone is not to go to them for any reason except you have lots of money to give to these beggars. Please do not trust those people at all and someone from the government may look into the matter and control such fraudulent people. Otherwise, everyone will think that they can also cheat people like justdial.
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                                      dgun12
                                      from Mumbai, Maharashtra
                                      Oct 30, 2015
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                                      Address: Coimbatore, Tamil Nadu, 641022

                                      I have signed the aggrement with just dial at the month of April 2015. Guy who came to my office was Mr Kevin and he told wrong informations saying i can list all keywords and in all categories for only Rs 500 in total. I thought it was good amount rs 500 we can list all keywords in all categories. I havent got much enquiry so i contacted just dial on the same month they told only limited keywords and limited categories only can be done. So i found have cheated by just dial marketing guy kevin . So i raised the complaint to cancel the contracts and asked for refund which i made Rs 1500/- on cheque. They told we cant refund the amount which we paid but we cancel the contracts in 3 months that is from july.So rs 1500/- will be adjusted from April, may and june also will get service until June. Now i found everymonth they were taking from my account Rs 507/- . Also higher authority from just dial one lady spoke to me and said your service will be cancelled .But still taking amount from just dial for service stopped personal is totally . unfair I want the amount refunded from the month from july which you charged from my account.Also i want that service to be cancelled completely.
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                                        Shivaraj 1385
                                        from Bengaluru, Karnataka
                                        Oct 30, 2015
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                                        Address: Bangalore, Karnataka, 560022

                                        Hi just dial cheated me with wrong commitment, have taken paid membership for my business, while signing a contract marketing executive confirmed that my A/c will get activated within 48 hours, but its activated more than 10 days that too after escalating from my end and while signing a one year contract marketing guy asked me to pay 3 months advance payment and the rest in ESC payment from 4th month but 1st ECS amount got deducted with in 20days. requesting for refund and cancellation for contract but nobody responding properly and none of the managers are ready to talk with me regarding the same.
                                        JustDial.com customer support has been notified about the posted complaint.
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